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HomeMy WebLinkAboutCC Resolution 14190 (Appreciation to Vinh Pham)Resolution 14190 CITY OF SAN RAFAE L PRESENTSTHIS RESOLlUTION OF RPPRECIRTION TO Vinh Pham Whereas, Vinh Pham currently holds the position of Senior Network Administrator in the City's Information Technology Division; and Whereas, Vinh is an invaluable member of the ITD team and manages the day -to day operation of the City's enterprise computer network, including all communication links, server computers, database systems, as well as security for an environment that supports over 400 telephone and computer users in all City departments; and Whereas, Vinh consistently shines in delivering exceptional job performance, providing superb customer service to all departmental users, pushing the envelope in developing sound technical solutions, and setting an excellent example for other ITD team members; and I/ Whereas, Vinh really out -did himself in February while the IT Manager was on vacation and ITD was faced with both an air conditioning failure in City Hall's main computer room and a ransomware attack that threatened thousands of network files; and Whereas, Vinh responded to these two events in an exemplary manner by resolving the air conditioning problem with minimal impact to the City's computer users and by effecting a quarantine of the ransomware virus and recovery of clean file copies (without paying a ransom), and having the network back to normal operation by the time the IT Manager returned the following week; and Whereas, Vinh Pham demonstrates the consistent excellence required as ITD's technical leader and exemplifies the attributes deserving of recognition as an employee of the quarter. NOW, THEREFORE BE IT RESOLVED, that the Mayor and City Council of the City of San Rafael do hereby a tend their congratulations and appreciation to Vinh Pham as Employee of the QuagpLf or the 1st quarter of 2016. ,jokA MAYOR MEMBERS i ,.,,-........