HomeMy WebLinkAboutPD Public Safety Alternative Response TeamAGREEMENT FOR PROFESSIONAL SERVICES
BY AND BETWEEN
THE CITY OF SAN RAFAEL
AND
PETALUMA PEOPLE SERVICES CENTER
FOR A PUBLIC SAFETY ALTERNATIVE RESPONSE TEAM
This Agreement is made and entered into as of !!112 (the "Effective
Date"), by and between the CITY OF SAN RAFAEL, a chartered Califo a municipal corporation
(hereinafter "CITY"), and PETALUMA PEOPLE SERVICES CENTER, a California nonprofit
public benefit corporation (hereinafter "CONSULTANT"). CITY and CONSULTANT may be
referred to individually as a "Party" or collectively as the "Parties" or the "Parties to this
Agreement."
RECITALS
A. CITY desires to secure professional services more fully described in this
Agreement, at Exhibit A, entitled "SCOPE OF SERVICES"; and
B. CONSULTANT represents that it, and its subcontractors, if any, have the
professional qualifications, expertise, and necessary licenses and desire to provide certain goods
and/or required services of the quality and type which meet objectives and requirements of CITY;
and
C. The Parties have specified herein the terms and conditions under which such
services will be provided and paid for.
NOW, THEREFORE, the parties hereby agree as follows:
AGREEMENT
SERVICES TO BE PROVIDED.
Except as otherwise may be expressly specified in this Agreement, CONSULTANT shall
furnish all technical and professional services, including labor, material, equipment,
transportation, supervision and expertise (collectively referred to as "Services") to satisfactorily
complete the work required by CITY at its sole risk and expense. Services to be provided to CITY
are more fully described in Exhibit A-1 entitled '`SCOPE OF SERVICES." CONSULTANT
acknowledges that the execution of this Agreement by CITY is predicated upon representations
and the project budget made by CONSULTANT in that certain response to the request for
proposals, dated November 11, 2022 ("Proposal") set forth in Exhibit A-2, which constitutes the
basis for this Agreement.
Rev. 08.22
2. COMPENSATION.
In consideration for CONSULTANT's complete performance of Services, CITY shall pay
CONSULTANT on a time and materials basis for all materials provided and services rendered by
CONSULTANT, as follows:
Direct personnel expenses, consisting of salaries, taxes and insurance;
Direct non -personnel operating expenses, including but not limited to materials and
supplies, and office space; and
Indirect fee equal to 10% of the direct personnel and non -personnel operating expenses.
In no case shall CONSULTANT's direct personnel and operating expenses exceed
CONSULTANT's actual costs for the Services provided under this Agreement. CITY retains the
right to audit CONSULTANT's personnel and financial records to ensure compliance with this
Agreement.
CONSULTANT's compensation shall not exceed the following total amounts over the
Term of this Agreement:
Year 1: $708,910, which includes $22,000 in one-time startup expenses
Year 2: $686,910
Year 3: $686,910
CONSULTANT will bill City on a monthly basis for Services provided by
CONSULTANT during the preceding month, subject to verification by CITY. CITY will pay
CONSULTANT within thirty (30) days of City's receipt of invoice.
TERM OF AGREEMENT.
Unless otherwise set forth in this Agreement or unless this paragraph is subsequently
modified by a written amendment to this Agreement, the term of this Agreement shall begin on
March 1, 2023 of this Agreement and terminate on February 28, 2026.
4. PROJECT COORDINATION.
A. CITY'S Project Manager. Lieutenant Todd Berringer is hereby designated the
PROJECT MANAGER for the CITY and said PROJECT MANAGER shall supervise all aspects of
the progress and execution of this Agreement.
B. CONSULTANT'S Project Director. CONSULTANT shall assign a single
PROJECT DIRECTOR to have overall responsibility for the progress and execution of this
Agreement for CONSULTANT. Director Elece Hempel is hereby designated as the PROJECT
DIRECTOR for CONSULTANT. Should circumstances or conditions subsequent to the execution
of this Agreement require a substitute PROJECT DIRECTOR, for any reason, the CONSULTANT
shall notify the CITY within ten (10) business days of the substitution.
v 08.22 2
TERMINATION.
A. Discretionary. Either party may terminate this Agreement without cause upon thirty
(30) days written notice mailed or personally delivered to the other party.
B. Cause. Either party may terminate this Agreement for cause upon fifteen (15) days
written notice mailed or personally delivered to the other parry, and the notified party's failure to cure
or correct the cause of the termination, to the reasonable satisfaction of the parry giving such notice,
within such fifteen (15) day time period.
C. Effect of Termination. Upon receipt of notice of termination, neither party shall
incur additional obligations under any provision of this Agreement without the prior written consent
of the other.
D. Return of Documents. Upon termination, any and all CITY documents or materials
provided to CONSULTANT and any and all of CONSULTANT's documents and materials
prepared for or relating to the performance of its duties under this Agreement, shall be delivered to
CITY as soon as possible, but not later than thirty (30) days after termination.
6. OWNERSHIP OF DOCUMENTS.
The written documents and materials prepared by the CONSULTANT in connection with
the performance of its duties under this Agreement, shall be the sole property of CITY. CITY may
use said property for any purpose, including projects not contemplated by this Agreement.
7. INSPECTION AND AUDIT.
Upon reasonable notice, CONSULTANT shall make available to CITY, or its agent, for
inspection and audit, all documents and materials maintained by CONSULTANT in connection with
its performance of its duties under this Agreement. CONSULTANT shall fully cooperate with CITY
or its agent in any such audit or inspection.
8. ASSIGNABILITY.
The parties agree that they shall not assign or transfer any interest in this Agreement nor the
performance of any of their respective obligations hereunder, without the prior written consent of the
other party, and any attempt to so assign this Agreement or any rights, duties or obligations arising
hereunder shall be void and of no effect.
9. INSURANCE REQUIREMENTS.
During the term of this Agreement, and for any time period set forth in Exhibit B,
CONSULTANT shall procure and maintain in full force and effect, at no cost to CITY insurance
policies with respect to employees and vehicles assigned to the performance of Services under this
Agreement with coverage amounts, required endorsements, certificates of insurance, and coverage
verifications as defined in Exhibit B.
08.22
10. INDEMNIFICATION.
A. Except as otherwise provided in subparagraph B of this section, CONSULTANT
shall, to the fullest extent permitted by law, indemnify, release, defend with counsel approved by
CITY, and hold harmless CITY, its officers, agents, employees and volunteers (collectively, the
"City Indemnitees"), from and against any claim, demand, suit, judgment, loss, liability or
expense of any kind, including but not limited to attorney's fees, expert fees and all other costs and
fees of litigation, (collectively "CLAIMS"), arising out of CONSULTANT'S performance of its
obligations or conduct of its operations under this Agreement. The CONSULTANT's obligations
apply regardless of whether or not a liability is caused or contributed to by the active or passive
negligence of the City Indemnitees. However, to the extent that liability is caused by the active
negligence or willful misconduct of the City Indemnitees, the CONSULTANT's indemnification
obligation shall be reduced in proportion to the City Indemnitees' share of liability for the active
negligence or willful misconduct. In addition, the acceptance or approval of the
CONSULTANT's work or work product by the CITY or any of its directors, officers or
employees shall not relieve or reduce the CONSULTANT's indemnification obligations. In the
event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding
arising from CONSULTANT'S performance of or operations under this Agreement,
CONSULTANT shall provide a defense to the City Indemnitees or at CITY'S option reimburse
the City Indemnitees their costs of defense, including reasonable attorneys' fees, incurred in
defense of such claims.
B. Where the services to be provided by CONSULTANT under this Agreement are
design professional services to be performed by a design professional as that term is defined under
Civil Code Section 2782.8, then, to the extent permitted by law including without limitation, Civil
Code sections 2782, 2782.6 and 2782.8, CONSULTANT shall indemnify and hold harmless the
CITY and its officers, officials, and employees (collectively City Indemnitees) from and against
damages, liabilities or costs (including incidental damages, Court costs, reasonable attorney's fees
as may be determined by the Court, litigation expenses and fees of expert witnesses incurred in
connection therewith and costs of investigation) to the extent they are caused by the negligence,
recklessness, or willful misconduct of CONSULTANT, or any subconsultants, or subcontractor
or anyone directly or indirectly employed by them, or anyone for whom they are legally liable
(collectively Liabilities). Such obligation to hold harmless and indemnify any indemnity shall not
apply to the extent that such Liabilities are caused in part by the negligence or willful misconduct
of such City Indemnitee.
C. The defense and indemnification obligations of this Agreement are undertaken in
addition to, and shall not in any way be limited by, the insurance obligations contained in this
Agreement, and shall survive the termination or completion of this Agreement for the full period
of time allowed by law.
11. NONDISCRIMINATION.
CONSULTANT shall not discriminate, in any way, against any person on the basis of age,
sex, race, color, religion, ancestry, national origin or disability in connection with or related to the
08.22 4
performance of its duties and obligations under this Agreement.
12. COMPLIANCE WITH ALL LAWS.
CONSULTANT shall observe and comply with all applicable federal, state and local laws,
ordinances, codes and regulations, in the performance of its duties and obligations under this
Agreement. CONSULTANT shall perform all services under this Agreement in accordance with
these laws, ordinances, codes and regulations. CONSULTANT shall release, defend, indemnify and
hold harmless CITY, its officers, agents and employees from any and all damages, liabilities,
penalties, fines and all other consequences from any noncompliance or violation of any laws,
ordinances, codes or regulations.
13. NO THIRD PARTY BENEFICIARIES.
CITY and CONSULTANT do not intend, by any provision of this Agreement, to create in
any third party, any benefit or right owed by one party, under the terms and conditions of this
Agreement, to the other party.
14. NOTICES.
All notices and other communications required or permitted to be given under this Agreement,
including any notice of change of address, shall be in writing and given by personal delivery, or
deposited with the United States Postal Service, postage prepaid, addressed to the parties intended to
be notified. Notice shall be deemed given as of the date of personal delivery, or if mailed, upon the
date of deposit with the United States Postal Service. Notice shall be given as follows:
To CITY's Project Manager:
Todd Berringer / Lieutenant
San Rafael Police Department
1375 Fifth Avenue
San Rafael, CA 94901
15. INDEPENDENT CONTRACTOR.
To CONSULTANT's Project Director:
Elece Hempel / Executive Director
Petaluma People Services Center
1500 Petaluma Blvd. South
Petaluma, CA 94952
For the purposes, and for the duration, of this Agreement, CONSULTANT, its officers,
agents and employees shall act in the capacity of an Independent Contractor, and not as employees of
the CITY. CONSULTANT and CITY expressly intend and agree that the status of
CONSULTANT, its officers, agents and employees be that of an Independent Contractor and not
that of an employee of CITY.
16. ENTIRE AGREEMENT -- AMENDMENTS.
A. The terms and conditions of this Agreement, all exhibits attached, and all documents
expressly incorporated by reference, represent the entire Agreement of the parties with respect to the
subject matter of this Agreement.
08.22
B. This written Agreement shall supersede any and all prior agreements, oral or written,
regarding the subject matter between the CONSULTANT and the CITY.
C. No other agreement, promise or statement, written or oral, relating to the subject
matter of this Agreement, shall be valid or binding, except by way of a written amendment to this
Agreement.
D. The terms and conditions of this Agreement shall not be altered or modified except
by a written amendment to this Agreement signed by the CONSULTANT and the CITY.
E. If any conflicts arise between the terms and conditions of this Agreement, and the
terms and conditions of the attached exhibits or the documents expressly incorporated by reference,
the terms and conditions of this Agreement shall control.
17. SET-OFF AGAINST DEBTS.
CONSULTANT agrees that CITY may deduct from any payment due to CONSULTANT
under this Agreement, any monies which CONSULTANT owes CITY under any ordinance,
agreement, contract or resolution for any unpaid taxes, fees, licenses, assessments, unpaid checks or
other amounts.
18. WAIVERS.
The waiver by either party of any breach or violation of any term, covenant or condition of
this Agreement, or of any ordinance, law or regulation, shall not be deemed to be a waiver of any
other term, covenant, condition, ordinance, law or regulation, or of any subsequent breach or violation
of the same or other term, covenant, condition, ordinance, law or regulation. The subsequent
acceptance by either party of any fee, performance, or other consideration which may become due or
owing under this Agreement, shall not be deemed to be a waiver of any preceding breach or violation
by the other party of any term, condition, covenant of this Agreement or any applicable law, ordinance
or regulation.
19. COSTS AND ATTORNEY'S FEES.
The prevailing party in any action brought to enforce the terms and conditions of this
Agreement, or arising out of the performance of this Agreement, may recover its reasonable costs
(including claims administration) and attorney's fees expended in connection with such action.
20. CITY BUSINESS LICENSE / OTHER TAXES.
CONSULTANT shall obtain and maintain during the duration of this Agreement, a CITY
business license as required by the San Rafael Municipal Code, and CONSULTANT shall pay any
and all state and federal taxes and any other applicable taxes. CITY shall not be required to pay for
any work performed under this Agreement, until CONSULTANT has provided CITY with a
completed Internal Revenue Service Form W-9 (Request for Taxpayer Identification Number and
08.22 6
Certification).
21. SURVIVAL OF TERMS.
Any terms of this Agreement that by their nature extend beyond the term (or termination) of
this Agreement shall remain in effect until fulfilled and shall apply to both Parties' respective
successors and assigns.
22. APPLICABLE LAW.
The laws of the State of California shall govern this Agreement.
23. COUNTERPARTS AND ELECTRONIC SIGNATURE,
This Agreement may be executed by electronic signature and in any number of counterparts,
each of which shall be deemed an original, but all of which together shall constitute one document.
Counterpart signature pages may be delivered by telecopier, email or other means of electronic
transmission.
[Signatures are on the following page. ]
08.22
IN WITNESS WHEREOF, the parties have executed this Agreement as of the day, month
and year first above written.
CITY OF SAN RAFAEL: CONSULTANT:
Ng- �- p�
3I SC TZ, Ci M ger L
By:
APPROVED AS TO FORM:
Office of the City Attorney
By: GE IEVE COYLE
Assistant ffty Attorney
ATTEST:
City Clerk
,� "A'
LINDSAY LARA, City Clerk
v 08.22
Name: V tte
Title:
[If CONSULTANT is a corporation, add
signature of second corporate officer]
0
Name:
Title:
EXHIBIT A
SCOPE OF SERVICES
The Services to be performed for CITY by CONSULTANT under this Agreement are more fully
described in this Exhibit A as follows:
Exhibit A-1: Scope of Services
Exhibit A-2: Response to request for proposals, including project budget.
Rev. 08.22 A-1
Exhibit A-1
Scope of Services
SAFE Team (Specialized Assistance For Everyone)
1. Mobile Crisis Intervention Team Contract Executive Summary
• Operate within the City of San Rafael (City) and may only leave the city limits to
respond to calls for service with permission from dispatch, patrol supervisor, or
watch commander.
■ Provide a two -person mobile crisis intervention team, 12 hours per day, 365 days
a year.
• Focus proactive outreach in identified areas that may include downtown, however
the program is intended to reach community members where they are. Provide
services in partnership with the San Rafael Police Department (SRPD) and San
Rafael Fire Department (SRFD).
• Proactively counsel, transport, or refer community members experiencing
physical and mental health, substance abuse, or homeless related issues to other
open treatment facilities or services with the City and County of Marin (County),
or transport those who voluntarily request assistance to and from other open social
services agencies with the City and/or the county.
• Provide voluntary transport when necessary, however will engage City EMS for
consultation before medical transport within the City.
■ Follow established protocols from SRPD Dispatch, San Rafael Fire (SRFD) and
PPSC Management.
• Report all vehicle crashes/damage or loss of City Police Department equipment
such as radios.
2. Hours of Service
PPSC will provide trained appropriate personnel to staff one City vehicle in service for
12 hours per day. The services will be provided 365 days a year. Services will be phased
in and expand as the staffing and training of PPSC staff increases. Services will initially
provide 12 hour per day coverage with the potential to expand the hours of operation
based on funding and a needs analysis.
Upon a consensus decision between the City, SRPD, SRFD and PPSC, additional staffing
may be required, if staffing allows, to cover extra mobile crisis intervention assignments
on holidays and special events not limited to New Year's Eve, New Year's Day, Martin
Luther King Day, St. Patrick's Day, Fourth of July, Halloween, Thanksgiving, Christmas
Eve, Memorial Day weekend, Labor Day weekend, Veteran's Day, or any other day
considered to need the services of a two -person mobile crisis intervention team.
3. Area of Patrol and Transportation Services
PPSC shall provide proactive outreach and respond with crisis intervention services
within the geographic corporate boundaries of the City. PPSC shall also provide
transportation services with the geographic corporate boundaries of the City and County.
The PPSC SAFE Team shall maintain an emphasis in proactive outreach, servicing and
preventative services in the core downtown area, public spaces such as parks, and other
areas as identified between SRPD and by PPSC personnel.
4. Types of Services to be Provided
For the purpose of this contract, the term "transport" means to provide a courtesy ride to
a willing, self ambulatory person who requires no medical attention or treatment during
transport.
PPSC shall observe, and reach out to any person, while in a public place, that meets any
of the criteria referenced in 4.A below.
4.A. Persons Intoxicated/Under the Influence of Controlled Substances
4.A.1. If the person is unconscious, and cannot be aroused, PPSC shall
request an ambulance from SRPD Dispatch and standby to assist the
responding emergency medical personnel, as necessary.
4.A.2. If the person is willing, PPSC shall transport him/her to the
appropriate licensed or certified open treatment facility within the City or
the County if -
(1)
£
(1) The person is conscious but appears mentally ill or intoxicated;
-or-
(2) PPSC has reasonable cause to believe that the person is
dangerous to themselves.
4.A.3. If the person is unwilling to be transported to a treatment center,
but appears to be in any of the above, 4.A.1 or 4.A.2, states/conditions, or
PPSC has reasonable cause to believe the person is dangerous to others,
PPSC shall immediately notify SRPD dispatch to have police officers
respond, and shall stand by to assist the officers, as necessary.
4.A.4. If PPSC has reasonable cause to believe the person is intoxicated
or under the influence of a controlled substance while in a public place,
PPSC may counsel the person on treatment and detoxification options, and
if the person is willing, may transport them to the Helen Vine Recovery
Center or other appropriate open facility for further assistance.
2
4.11. Persons Needing Non -Medical Care or Treatment for Mental Illness
4.13.1. If a person appears to be in need of care or treatment for mental
illness, but not dangerous to themselves or others, PPSC may counsel the
person on treatment options and, if the person is willing, transport them to
the Crisis Stabilization Unit (CSU), or other appropriate facility within the
City or County, to include Kaiser Medical Facilities. Transports to
appropriate facilities outside the County of Marin may be permitted if
necessary and upon notification to SRPD Dispatch.
4.13.2. If PPSC has probable cause to believe that the person is dangerous
to themselves or others, PPSC shall immediately notify SRPD dispatch to
have police officers respond and shall standby, as necessary.
4.C. Persons in Need of Immediate Shelter
When requested by SRPD Dispatch, the Police Supervisor, Officers, or
SRFD Captain/Battalion Chief, PPSC shall provide transportation to
mentally ill or disoriented persons in need of immediate transport to an
appropriate open shelter or treatment center or provide such persons
transportation to and from other open social services agencies or publicly
organized and sponsored shelters within the City or the County.
4.D. First Aid and Chronic Care
PPSC staff will not provide diagnostic evaluations but may provide first
aid and basic life support in accordance with EMT training and request a
medical assessment by EMS personnel if indicated.
4.E. Provisions of Services at Direction of the City of San Rafael
All PPSC provided proactive outreach, crisis intervention and
transportation services shall be subject to the direction of and oversight by
the City. PPSC shall respond to all SRPD radio dispatches and contacts
from police personnel requesting mobile crisis intervention services or
PPSC's assistance unless they are already assigned to another call for
service of a higher priority. PPSC shall immediately suspend the services
under 4A, 4B, or 4C of this contract when notified to do so by SRPD
Program Manager or by a SRPD Police Supervisor/SRFD Battalion
Chief/SRFD Captain or Officer. If a provision of service under this
contract is suspended due to notice by SRPD or SRFD, PPSC shall
reinstate the service upon notice to do so by SRPD/SRFD. While
providing services under this contract, PPSC shall obey all lawful
commands and direction received from police/fire personnel.
5. Staffmg Restrictions
3
5.A. PPSC represents that it has employees who have experience and training to
provide services as described in a reasonable and responsible manner. The City
relies upon this representation in entering into this contract. PPSC shall facilitate
a background check of prospective employees and shall inform prospective
employees that their full name, date of birth, driver's license number, and other
information needed will be provided to the SRPD for any necessary background
and security clearances. These clearances are needed before using a police radio
or operating a City vehicle. All employees will be trained to operate the police
radio.
5.B. During the provision of patrol, crisis intervention, and transportation
services under this contract, the City provided vehicle(s) shall be staffed by at
least two (2) persons per vehicle. At least one (1) person shall be currently
certified as an Emergency Medical Technician, First Responder, Registered
Nurse, or Licensed Health Care Practitioner, and at least one person shall serve as
a transportation officer. The transportation officer shall make the final decision
regarding transportation of any person to a non -emergency medical care provider,
shelter, or to an alcohol, drug, or mental health treatment facility, unless the
transportation officer received direction from SRPD on where to transport the
person.
5.C. Except for a trainee observer actively involved in a program leading to
employment by PPSC, no person shall ride in the vehicle except for employees of
PPSC or the City, who are in the course of provided services under this contract
and persons being transported to services or a treatment facility. At no time shall
more than three (3) persons employed by, or under training with PPSC, ride in the
vehicle. The City reserves the right to reject any employee of PPSC and/or its
trainee observer from riding in the vehicle or participating in PPSC's provision of
services under this contract, on the basis of the individual's driving record or
criminal history record. PPSC shall immediately notify the City should any
employee providing services under this contract be arrested or identified as being
under criminal investigation.
6. Use of Equipment
6.A. The City will provide PPSC with a modified passenger van type vehicle and
portable radios for use during the duration of this contract. Equipment shall be
provided in good working order and PPSC agrees to return any vehicle(s), radios,
and other equipment the City agrees to provide PPSC for program use, in good
working order and general condition at the completion of the contract. The City
shall provide necessary fuel, maintenance, and repairs of equipment, except PPSC
shall bear any costs of any equipment repair necessary due to deliberate, repetitive
or grossly negligent acts by PPSC employees. The City shall provide ongoing
maintenance for the equipment according to standard maintenance schedules.
4
6B. Under no circumstances shall City vehicles be used by PPSC for personal use
or for the transportation of intoxicated person(s) to their place or residence, nor
shall it be driven outside the designated geographic corporate boundaries of the
City of San Rafael or the County of Marin except at the direction of SRPD
dispatch, police supervisor, or watch commander. The vehicles shall be parked at
the area designated by the City of San Rafael.
6C. PPSC shall take reasonable steps to ensure the security of City vehicles, including
parking City vehicles at secured locations and locking City vehicles when not in use. PPSC
shall only permit its employees to operate City vehicles. PPSC shall ensure that all
employees driving and operating City vehicles have valid licenses in California to legally
operate City vehicles. Prior to authorizing any employee to operate City vehicles, PPSC
shall ensure that the employee receives training on the safe use and operation of City
vehicles. PPSC shall maintain the City vehicles so that they are free of all hazards
to inebriated occupants. PPSC shall provide a spotter at all times while backing up
or reversing the City vehicles.
6D. PPSC will provide a secure area for the police radios, in consultation with
the SRPD. All PPSC personnel will keep their radios on and at a volume to hear
dispatch communications. If a call for service dictates a quiet environment, one
radio must be kept on and at a volume so that PPSC personnel can hear and
acknowledge dispatch. If a radio does not work properly, PPSC will make
immediate arrangements with SRPD to have the radio repaired or replaced. PPSC
will notify the SRPD Contract Manager or representative when a radio or vehicle
is out of service for maintenance.
6E. PPSC will not carry any firearms, as defined by California Penal Code
section 16520, or dirk or dagger as defined by California Penal Code section
21310 upon their person while working.
6F. PPSC will ensure employees wear an appropriate uniform clearly identifying
them as an employee of PPSC or a member of the mobile crisis intervention team
as defined in this contract.
7. Training
The City shall provide PPSC with applicable training in the use of the City
vehicle, radio procedures, and other training needed for successful
implementation of this program. PPSC agrees that its employees providing the
services under this contract will have successfully completed any of the City -
required training in a reasonable period of time and subject to City approval.
PPSC EMT may participate in SRFD training as offered.
8. Service Guidelines
While providing services in accordance with this contract, PPSC shall observe the
following rules:
5
• PPSC shall not use force while observing, contacting, detaining, or transporting
persons unless such force is necessary for the protection of a person from bodily
harm, and a police officer cannot be summoned or cannot respond quickly enough
to provide protection.
• PPSC shall summon a police officer when a dangerous situation appears to exist.
PPSC shall request SRPD dispatch to have an ambulance respond whenever it
appears that a person needs emergency medical treatment.
• PPSC shall not provide emergency medical transportation to initired or ill
persons. PPSC may provide first aid and/or basic life support to person(s) in
need before the arrival of the San Rafael Fire Department emergency medical
personnel. PPSC may then provide transportation meeting the criteria under
Section 4 to persons evaluated by EMS personnel who are determined to not need
or refuse to receive EMS medical transport by ambulance.
■ In no case shall PPSC provide courtesy or other transportation to a person that
does not meet the criteria under Section 4.
9. Vehicular Accident Report
9.A If an employee is involved in a motor vehicle accident in a City vehicle, the
following steps should occur:
9.A.1. If the accident involves an inipa, contact SRPD dispatch or 9-i-1
as quickly as possible. If the accident does not involve an injury but does
involve a traffic violation, another vehicle or damage to private property,
call the police non -emergency business number, (415) 485-3000, and the
SRPD Officer -In -Charge (OIC). If an accident does not involve an injury,
a major traffic violation, another vehicle, or damage to private property,
call SRPD's Officer -In -Charge.
9.A.2. Do not leave the scene of the accident until instructed to do so by
the SRPD Officer -In -Charge. If another vehicle is involved, remain at the
scene and obtain all necessary insurance information. A police supervisor
must be notified to respond to document the vehicle collision incident
report.
9.A.3. File a traffic collision report with the SRPD if the accident
involves another vehicle, regardless of dollar amount of damage or extent
of injury.
9.13. SRPD will provide instructions regarding the transportation and repair of the
damaged vehicle. Any damage to a city vehicle should be reported to the Police
Department Fleet Supervisor immediately.
9.C. PPSC agrees to use the city vehicles only when they are in service as mobile
crisis intervention team vehicles, or when they are transporting the vehicles to and
from maintenance. When the mobile crisis intervention team vehicles are being
2
used for these functions listed above, they shall notify dispatch of their service
type, beginning of their shift, to and from calls, at the end of their shift, and to and
from maintenance. Any use of the vehicles outside its mobile crisis intervention
intended purpose is prohibited.
9.D. Use of drugs and/or alcohol by PPSC's employees, observer trainees,
officers or agents while on duty to provide the services under this contract, and/or
reporting to duty with a noticeable presence or effects of alcohol or drugs is
prohibited.
10. Disposition of Contraband
All drugs, paraphernalia, and alcohol discovered by PPSC during the course of the
PPSC's duties shall be removed from patients by PPSC prior to transport. PPSC shall
make all reasonable efforts to discover and remove weapons and other objects capable of
being used to inflict injury prior to transportation. PPSC shall ensure security of these
items in the vehicle and shall inventory each item as it is secured. At the conclusion of
the workday, PPSC shall submit any contraband collected to SRPD and reconcile items
against the inventory list maintained.
11. Cooperative Planning Requirements
PPSC recognizes that planning within the City and other state and local agencies is
essential to the success of a coordinated service delivery system. PPSC agrees to attend
and participate in a reasonable number of meetings and planning efforts initiated by the
City, and to provide non -confidential data already in PPSC's possession which may be
required by the City and is reasonably necessary to achieve compliance with City
programmatic goals. PPSC agrees to maintain open and responsive working relations
with SRPD and the City of San Rafael.
12. Statistical Reporting
Each month, PPSC will provide the City with a summary of calls. The report will include
if the activity was SRPD or SRFD divert (mobile crisis intervention team handling
instead of city personnel) or if it was a co -response; time of call; disposition; and if
possible, the transport -pick up location, client problem, time estimate age of client, sex of
client, destination of transport, and any pertinent history/treatment.
13. Medical Protocols
PPSC shall provide current medical related protocols to the city. If medical protocols are
updated, contractor must provide updated protocols with 7 days of updating.
7
PETALUMA PEOPLE
SERVICESCENTER
November 11, 2022
Lieutenant Todd Berringer
City of San Rafael, Police Department
1375 Fifth Ave.
San Rafael, CA 94901
Submitted via Email
Lieutenant Berringer:
Petaluma People Services Center
1500 Petaluma Blvd. South
Petaluma, CA 94952
www.PetalumaPeople.org
707-765-8488
Petaluma People Services Center (PPSC) is excited to submit a response to the RFP issued by the City of
San Rafael for an Alternative Response Team. I am proud of the work that PPSC's SAFE (Specialized
Assistance For Everyone) Team is currently doing in Petaluma, Rohnert Park and Cotati. We also know
from this work that each city is different and has different needs. I would hope that our proposal is
moved forward, and we have an opportunity to work with the Police Department, City and other Public
Safety members to create a program that meets the needs of San Rafael. We also just recently signed an
MOU to also provide programing on the campus of Sonoma State University co -responding with the
Public Safety teams of Rohnert Park and Cotati, making the SAFE Team the first outside program on a
State University Campus.
Our program is already being recognized by other Crisis Intervention programs throughout California as
Best Practices. I will be honest our team works very hard to do the work, but it is the true partnerships
that we have with our partners that have led to much of success. If awarded this pilot contract, we
would work hard to have that kind of relationship that is necessary to support the residents of San
Rafael.
In order to get the RFP response under 12 pages, we took out the benefits section in two of the job
descriptions but please note all of our employees have the same benefits.
I am sure there will be questions, but please feel free to reach out to me.
It is all about community,
Elece Hempel
Executive Director
elece@petalumapeople.org
/attachments
Exhibit A-2
PETAWHAPEOPLE
SERVICESCENTER
City of San Rafael Request for Proposal
ALTERNATIVE RESPONSE TEAM
Petaluma People Services Center
1. Describe agency background and experience with public health preparedness, response and
recovery work in the last 2-3 years.
Petaluma People Services Center's (PPSC) mission is to improve the social and economic health of our
community by providing programs that strengthen the dignity and self-sufficiency of the individual;
aging -in-place, family support, family preservation, nutrition, and youth programs are key components
of our service array and mission. PPSC is a community based, multi -service non-profit agency founded in
1974 to provide wrap-around services to clients, as a trusted community partner. The agency is a
primary access point for community members to receive services, and the number of clients we serve
each year continues to grow throughout Sonoma and Marin Counties. PPSC core pillars include: Youth
Services, Seniors Services, Counseling Prevention & Intervention, Housing & Homelessness Prevention,
Economic Sustainability and Food Security.
PPSC is a leader in collaboration and partnership in community resources and support. We have been a
partner with the Petaluma Police Department, Petaluma City Schools and Sonoma County Probation in a
variety of capacities. Our programming is evidence -informed, and we are skilled at navigating the needs
of our community members, while working with community partners, including elected officials. An
example of our existing work around preparedness, response and recovery, is our Prevention, Diversion
and Success Team (PDS). This is an evidenced -informed program with the goal of disrupting the school
to prison pipeline and ensuring high school completion for our community's most vulnerable youth.
Many of these youth are affected by structural racism and the highest percentage of youth currently
served in the program are Black, Indigenous and Latinx, which is a blatant reminder of how embedded
structural racism is in our society and our education system. The program uses a restorative -based
approach, and also ensures that probation/diversion programs are completed. Youth are directly
referred into the program from the PPD or PCS staff and we are recognizing the value of this alternative
to policing on school campuses.
PPSC also has contracts with Sonoma County to provide evidence -based behavioral programming,
including Functional Family Therapy and Positive Parenting programs. Along with 65 additional
evidenced -informed programs, PPSC is integrated in the community and is the trusted source for
programming.
2. Provide information detailing the applicant's experience in conducting the same or similar work as
described in the RFP.
Because of our existing partnership with the City of Petaluma, and an evaluation done by Critical
Responses In Supportive Integrated Services Consulting (CRISIS), it was recommended that PPSC would
be a perfect partner to launch the SAFE Team (Specialized Assistance For Everyone) in Petaluma. In four
months, we were able to work in partnership with the City, Police and Fire and launch the program in
July of 2020. This mobile crisis response team is modeled after the successful Crisis Assistance Helping
Out on the Streets (CAHOOTS) in Eugene, Oregon.
Key to our programming is alleviating the burden placed on police, fire, emergency medical services and
hospital emergency departments to manage crises that derive from emotional and physical distress,
substance use, and homelessness. Initial analysis estimate that 10% of calls for service currently
received by the Petaluma Police Department would be directed to the SAFE Mobile Crisis Intervention
Team. Our team responds to and proactively addresses calls for service that have traditionally (and
PETALUMA PEOPLE SERVICES CENTER
unnecessarily) burdened law enforcement, emergency medical services and health care providers. In
July of this year, after a full year of services in Petaluma, and the fall of 2021 launch of programming in
Rohnert Park and Cotati, the team responded to over 4,125 calls for services, far expediting the 10%
estimate. Of those 4,125 calls, 119 were Emergency Room Diversions, 69 Jail Diversion, 75 of the calls
were for suicidal subjects, and over 1,053 were welfare checks.
PPSC will be able to leverage existing behavioral health programs in San Rafael and Marin County as post
de-escalation referrals. It is also important to note that some of the residents who need counseling
services may also qualify for PPSC's Mental Health Counseling services through our existing contracts
with BEACON (managed MediCal) and our ability to bill Kaiser for mental health services. The current
crisis intervention practice achieves not only harm reduction, but it also helps local governments and
economies by diverting people from the criminal justice system and avoiding the societal costs of
incarceration.
Our proposed model for the ART program would in in alignment with the programming we are already
providing in southern Sonoma County. The model would partner with the City of San Rafael to respond
to mental health calls for service that SRPD and SRFD currently respond to. These calls would run
through dispatch and focus on calls for service involving mental health. Utilizing our existing model,
when not responding to calls the SAFE Team is also able to establish relationships with those who are
unhoused and build a level trust with those who have traditionally been resistance to services, to
encourage them to seek help. The mental health related calls for service generally require two (2) police
officers for a protracted period, and often, there is a peaceful resolution and/or treatment or placement
options for the individual. While the majority of these police interactions have positive outcomes, it is
recognized that there are individuals and entities throughout San Rafael and Marin County that are
better trained, better suited, and better equipped to navigate the patchwork of mental health care and
crisis response options available to individuals in need. An existing model already in place would be
replicated as the ART model and would respond to appropriate mental and physical health related calls
for service by PPSC's mobile crisis response team which has the tools, resources, and knowledge to
address the unique needs of individual clients effectively.
3. Describe approach to and experience with working collaboratively with other agencies (e.g. non-
profits, health care agencies, school districts, faith -based organizations, etc.), including coordination
of work, division of labor and decision making process.
PPSC and all our programs, including the SAFE Team, work collaboratively with public safety,
municipalities, community-based non -profits, health care providers, elected officials and our entire
community. If funded by the City of San Rafael, we will continue to use a model of providing services in
the community that we have used for 48 years. PPSC is also able to provide a variety of programming
through our PPSC SAFE Team Navigator to connect the clients they are working with to services in Marin
County and San Rafael that are available.
Because this would be a new program for San Rafael, training would include working directly with
dispatch for incoming calls. As with the SAFE Team model, the ART Team would have weekly team
meetings, and information shared in those meetings would be communicated to Police and Fire liaisons
weekly through our program director or manager. PPSC would also partner with the city on outreach,
education and engagement. Because this would be a pilot, communication would be key to the
partnership, addressing working together, outcomes and data tracking. PPSC understands there may be
additional federal and state funding opportunities for the City of San Rafael to help fund this program
and would be part of the application process for that funding.
4. Describe how the agency is staffed (number of staff, volunteers, outreach workers) and how staff
will be utilized to provide the services identified in your proposal.
PETALUMA PEOPLE SERVICES CENTER
PPSC is part of a larger collaborative that connects us to other Crisis Intervention Teams throughout the
state of California. We are able to implement best practices used throughout the State by these teams.
It is important to note that the SAFE Team currently in Petaluma, Rohnert Park and Cotati has become a
Best Practice Model, leading the way in our program model, which allows the team to respond
independently of law enforcement, at the direction of dispatch. The ART emergency response team
works because the goal of the CIS staff is to de-escalate the situation and make voluntary transfers, if
requested, to emergency rooms, clinics, physicians' offices, shelter and/or other community-based
organizations that can provide the support as needed, as part of the person in crisis safety -plan. Our
team also addresses those with acute emotional distress from drug use and/or drug withdrawal in ways
that therapy is not designed for. Attachment A is the current job description for our CIS staff. The
second employee on the Crisis Response Team is a licensed Emergency Medical Technician (EMT) or
individuals licensed as nurses. Utilizing a team of two members allows the team to not only treat mental
health crises, the EMT is also able to treat the often cooccurring physical health issues that can manifest
when someone is in mental health crisis. The team is able to establish a rapport and provide support
through a medical evaluation that can lead to better care for the individual, their families and others
impacted by the crisis. Attachment B is the EMT current job description. The EMTs are also able to take
many of the calls that San Rafael Fire Department would consider low need and/or repeat calls, freeing
up the Fire Department to respond to more urgent calls. The SAFE Bilingual Navigator serves as the
bridge between the immediate response for de-escalation to accessing community resources. The SAFE
Team refers clients to the Navigator, who then assists in finding resources with local community
partners to support the client in making long-term changes. Attachment C is the SAFE Navigator's
current job description.
The recommend staffing for the response team required for an ART to operate 12 hours a day/7 day per
week/e65 day per year includes:
.25 FTE Program Director
.5 FTE Program Manager
.25 Licensed Clinical Support for the Team Members
1 FTE Program Navigator
5 FTE Crisis Intervention Worker
5 FTE EMT/Nurse
5. Describe plan for recruitment with timelines for hiring staff not yet selected.
PPSC currently manages and operates Crisis Intervention Teams in Petaluma (24 hours a day), Rohnert
Park and Cotati (18 hours a day, moving to 24 hours a day in February). The model proposed would use
our existing PPSC Program Director and Manager. Upon approval of the contract PPSC, would begin the
hiring process; with the goal of having a team in place by mid-January 2023. The training of the team
requires two weeks of classroom training and four weeks of in -field training that would be done in our
Sonoma County locations initially.
One of the needed requirements, that PPSC would be happy to discuss, is that the teams should have
office space available to use during shift change and when not responding to calls. PPSC would propose
a model we currently have with our municipalities in Sonoma County. Because the vans are owned by
the city, we would propose that the city of San Rafael provide an office for the team to use that is in a
location near public safety, mostly because the ART van should be parked, when off duty, at a secure
location owned by the City of San Rafael.
6. Describe the mobile crisis response vehicle set-up that the ART will require, equipped with the
necessary supplies to operate the program.
PPSC's SAFE Team is currently using a Ford Transit van, however when the program was launched in July
of 2021 with the City of Petaluma, we did utilize an older ambulance that was customized for our use
PETALUMA PEOPLE SERVICES CENTER
until funding was available to purchase a customized van. The van should provide a safe space to sit
with, talk to, and provide care for clients. It must be able to transport individuals who voluntary want to
seek treatment at hospitals, health centers and other community partners who may be able to provide
additional assistance to the individual. The van should have safety features that include a reinforced
plexiglass barrier between the patient compartment and the crew. There should be storage that is
available to keep medical supplies, water AED, blankets and other items used by the team responding to
crisis.
7. Provide references and contact information.
Program references for PPSC current operations of the SAFE Team:
• Deputy Chief Miller, Petaluma Police Department 707-778-4968 bmiller@cityofpetaluma.org
• Chief Mattos, Director of Public Safety, Rohnert Park 707-584-2654 tmattos@rpcity.org
• City Manager, Damien O'Bid, City of Cotati, 707-665-3622 dobid@cotaticity.org
8. Provide cost proposal (see below and Exhibit A).
Attached, however we view this as a pilot program and would work with the City of San Rafael to really
understand what is needed to provide this programing with shared responsibility by both the City and
PPSC to build a program, within your start up budget parameters and the best way to leverage shared
costs.
9. City of San Rafael Insurance Requirements.
PPSC will be able to meet the City's insurance requirements.
PETALUMA PEOPLE SERVICES CENTER?
TEMPLATE Mobile Crisis Intervention Services Team Budget
Summary Costs - One 12 -hour Unit
Annual Personnel Budget
607,464
Non Personnel Operational Costs
101,446
Annual Costs
708,910
One Time Start -Up Costs
City Costs
First Year Total Costs
708,910
Detailed Costs - One 12 -hour Unit
Personnel Costs
FTE
Hourly Rate
(Incl. Benefits, etc.)
Annual Total
Crisis Intervention Workers (bilingual)
3.00
29.25
182,520
Mobile Crisis EMT / Nurse
3.00
29.25
182,520
Clinical Director (Licensed Clinician or MSN) .25FTE
0.25
43.00
22,360
Program Director .25FTE
0.25
47.50
24,700
Program Manager .SFTE
0.50
33.00
34,320
Navigator/Data Input
1
28.75
59,800
Annual Staffing Subtotal
506,220
Staff Benefits
*Depends on the vechicle PPSC
101,244
.is happy to negotiate this as part
Annual Staffing Total
of the pilot project
607,464
Non Personnel Operational Costs
.Annual Total
Office Space
*PPSC typically uses shared
space and suggest working an
,agreement out with the City.
Phones, laptops, etc.
7,000
Misc. Costs (Medical and Office Supplies, Uniforms, CE, etc.)
30,000
Van Insurance, Fuel*, Upkeep*
*Depends on the vechicle PPSC
.is happy to negotiate this as part
of the pilot project
Non Personnel Operational Costs Total
37,000
INDIRECT - 10%
64,446
TOTAL
708,910
One Time Start -Up Costs - duplicated above Total
Vans* City Cost City Cost
Medical Supplies 15,000
Uniforms, Computers, Phones 7,000
One Time Start -Up Costs Total 22,000
■ ■
PETALUMA PEOPLE
SERVICESCESCENTER
Petaluma People Services Center is dedicated to improving the social and economic health of our community by providing programs that
strengthen the dignity and self-sufficiency of the individual. Our core services include: Senior Services, Counseling, Youth Programing
'including Mentor Me, Housing, Employment and Petaluma Bounty Farms.
JOB TITLE: SAFE Crisis Intervention Specialist
FLSA STATUS: Full -Time (40 Hours/Week)
COMPENSATION: $27-$30
ACCOUNTABLE TO: SAFE Team Manager
SUBMIT: Cover Letter and Resume to jobs@petalumapeople.org
POSITION OVERVIEW:
Petaluma People Services Center is launching a pilot program, Specialized Assistance For Everyone (SAFE). SAFE is a community
collaboration to address crisis response prevention and intervention for our must vulnerable community members
experiencing mental health, substance abuse and/or homelessness.
Under direction, the SAFE Crisis Intervention Specialist provides community-based crisis intervention services for children and
adult populations with mental health and/or substance abuse diagnoses on mobile crisis and mobile evaluation teams which
includes direct client contact in the community, partnering with law enforcement, crisis intervention, field clinical assessments,
outreach services, and other related duties as assigned. As part of this 24 hour, 365 days a year program, the SAFE Crisis
Intervention Specialist will be partnered with a PPSC Crisis Intervention team member and respond to dispatched calls, and
also patrol during the shift. The SAFE team deals with a wide range of mental health-related crisis, including conflict resolution,
welfare checks, substance abuse, suicide threats, and more, relying on trauma -informed de-escalation and harm reduction
techniques.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
• Work with SAFE shifts providing outreach interventions throughout Petaluma or is dispatched by Petaluma Police
Department 911.
• Assume primary responsibility for making mental health assessments of clients and for providing crisis intervention and
de-escalation.
• Responds to crisis calls in the community to conduct clinical assessment, risk of harm, and determine appropriate level of
care service and referrals.
• Provide field assessment, evaluation, and intervention for adults, adolescents, and children at risk of psychiatric
hospitalization.
Attend required department and clinic meetings and share in other responsibilities as relevant.
• Complete all required trainings, including defensive driver training through the City of Petaluma, as arranged by PPSC.
• Be commissioned by the City of Petaluma as a Transportation Officer to perform the duties set forth, i.e., to decide
whether to transport an intoxicated person to a treatment facility. In no case will SAFE transport anyone over their
expressed objections.
• Complete 6 -month probation period.
SPECIALIZED TRAINING/SKILLS, EDUCATION & EXPERIENCE REQUIREMENTS:
• Two or more years' experience in crisis intervention or delivery of mental health services in non-traditional settings.
• Ability to work effectively with a diverse population including impoverished and alienated persons.
• Must be able to pass a stringent criminal background check and driving record review, both conducted by the Petaluma
Police Department.
• Current certification in first aid & CPR.
• A sense of humor.
It's a requirement of this position, for the safety of all PPSC employees and clients, that the jobholder be fully vaccinated
against COVID-19.
COMMUNICATION AND REPORTING
Attachment A
a • •
'-=-' PETALUMA PEOPLE
�ii ■ ■ SERVICESCESCENTER
• Uses assigned email address for ALL work related communication and responds within 2 business days
• Communicates monthly with SAFE team members and Director of Counseling.
COMPLIANCE
■ Understands and adheres to all policies and procedures as outlined in the Employee Handbook.
KNOWLEDGE
• Stays current about best practices in crisis intervention
GENERAL
• Performs other tasks as assigned by management or as needed.
TOOLS & EQUIPMENT USED:
■ Ability to operate a cell phone, police radio and laptop computer, ability to occasionally lift at least 50lbs.
■ Ability to drive and to repeatedly climb in and out of a commercial van.
ADA COMPLIANCE - PHYSICAL, ENVIRONMENTAL, COGNITIVE & PSYCHOLOGICAL REQUIREMENTS:
Physical: Regularly sits up to 2-3 hours per day. Gets up and down frequently throughout the day to interface with others. Must
have excellent hearing, speech and writing capabilities. Must be able to carry up to 35 pounds frequently and support up to
100 pounds periodically.
Environmental: Works alone, with and around others. Works mostly inside (and from home during the coronavirus pandemic).
Work environment is moderately noisy. Distractions are regular.
Cognitive: Required to read, write, compile, sort and analyze simple to moderately complex information. Independently
assesses workload and prioritizes activities. Very strong organizational and planning skills. Able to communicate and resolve
semi -complex problems independently. Excellent listening skills and ability to perform tasks requiring great attention to detail.
Uses judgment and initiative, within defined limits of discretion, in making recommendations and decisions.
Psychological: Strong interpersonal and communications skills to deal with emotional, demanding or difficult people and/or
situations. Regular exposure to high -stress situations with demands, deadlines, shifting priorities and multi -tasking. Excellent
teamwork and proactive group participation are a necessity.
Accommodation Recommendations: A person in a wheelchair can perform in this position with assistance from other staff for
some activities.
BENEFITS:
Paid sick time, vacation and holidays.
Comprehensive benefits package, including medical, dental, and vision coverage, employee assistance program, flexible
spending account (FSA), long-term disability insurance, and a 403(b) plan.
PPSC is an Equal Opportunity/Affirmative Action employer. It is our strong belief that equal opportunity for all employees is
central to the continuing success of our organization. We will not discriminate against an employee or applicant for
employment because of race, color, national origin, ethnicity, age, gender, sexual orientation, religion, political affiliation,
marital status, veteran status, genetic information, physical disabilities or medical condition (i.e., AIDS or ARC -related or
cancer) or any other category protected by Federal or State law in hiring, promoting, demoting, training, benefits, transfers,
layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all
employees based on qualifications and job requirements.
4 ' •PETALUMAPEOPLE
f SERVICESCENTER
Petaluma People Services Center is dedicated to improving the social and economic health of our community by providing programs that
strengthen the dignity and self-sufficiency of the individual. Our core services include: Senior Services, Counseling, Youth Programing including
Mentor Me, Housing, Employment and Petaluma Bounty Farms.
JOB TITLE: SAFE EMT
FLSA STATUS: Full -Time (40 Hours/Week)
COMPENSATION: $27-$30
DIRECTOR: SAFE Team Manager
SUBMIT: Cover Letter and Resume to jobs@petalumapeople.org
POSITION OVERVIEW:
Petaluma People Services Center is launching a pilot program, Specialized Assistance For Everyone (SAFE). SAFE is a
community collaboration to address crisis response prevention and intervention for our most vulnerable community
members experiencing mental health, substance abuse and/or homelessness.
Under direction, the SAFE Medic provides community-based crisis intervention services for children and adult
populations with mental health and/or substance abuse diagnoses on mobile crisis and mobile evaluation teams
which includes direct client contact in the community, partnering with law enforcement, crisis intervention, field
clinical assessments, outreach services, and other related duties as assigned. As part of this 24 hour, 365 days a year
program, the SAFE Medic will be partnered with a PPSC Crisis Intervention team member and respond to dispatched
calls, and also patrol during the shift. The SAFE team deals with a wide range of mental health-related crises,
including conflict resolution, welfare checks, substance abuse, suicide threats, and more, relying on trauma -
informed de-escalation and harm reduction techniques.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
• Work with SAFE shifts providing outreach interventions throughout Petaluma or is dispatched by Petaluma
Police Department 911
• Assume primary responsibility for making mental health assessments of clients and for providing crisis medical
care within EMT -B scope of practice in accordance with SAFE protocols and standing orders
• Attend required department and clinic meetings and share in other responsibilities as relevant
Complete all required trainings, including defensive driver training through the City of Petaluma, as arranged by
PPSC
• Be commissioned by the City of Petaluma as a Transportation Officer to perform the duties set forth, i.e., to
decide whether to transport an intoxicated person to a treatment facility. In no case will SAFE transport anyone
over their expressed objections
• Complete 6 -month probation period
• Ability to work independently and as a team
• Actively participate as part of the therapy team
• Ability to work with respect to cultural diversity
SPECIALIZED TRAINING/SKILLS, EDUCATION & EXPERIENCE REQUIREMENTS:
• Currently licensed as an EMT or RN, preferably with Costal Valley EMS
• Ability to work effectively with a diverse population, including impoverished and alienated persons
• Must be able to pass a stringent criminal background check and driving record review, both conducted by the
Petaluma Police Department
■ Ability to be organized and complete reports/computer data entry in timely manner
• Current certification in first aid & CPR
• A sense of humor
• Must be available to work evenings, and possibly weekends
• Must pass background check(s)
It's a requirement of this position, for the safety of all PPSC employees and clients, that the jobholder be fully
vaccinated against COVID-19.
Attachment B
PETALUMAPEOPLE
■ •
SERVICESCENTER
Petaluma People Services Center is dedicated to improving the social and economic health of our community by providing programs that
strengthen the dignity and self-sufficiency of the individual. Our core services include: Senior Services, Counseling, Youth Programing including
Mentor Me, Housing, Employment and Petaluma Bounty Farms.
LANGUAGE SKILLS:
• Bilingual (English & Spanish) wanted, bicultural preferred
• Strong written communication skills (e.g. reports, e-mails)
• Excellent telephone and oral communication skills
• Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures
and governmental regulations
• Ability to effectively present information and respond to questions from managers, coworkers, clients and the
general public
REASONING ABILITY:
• Sensitivity to cultural differences present in the organization's/program's service population
• Ability to apply common sense and critical thinking to carry out instructions and make decisions within scope
of authority
• Ability to deal with problems involving several variables
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
CERTIFICATES, LICENSES, REGISTRATIONS:
• EMT or RN, preferably with Costal Valley EMS
COMMUNICATION AND REPORTING
• Uses assigned email address for ALL work related communication and responds within 2 business days
■ Communicates daily with SAFE team members and Director of Counseling
COMPLIANCE
• Understands and adheres to all policies and procedures as outlined in the Employee Handbook
KNOWLEDGE
• Stays current about best practices in crisis intervention
GENERAL
• Performs other tasks as assigned by management or as needed
TOOLS & EQUIPMENT USED:
• Ability to operate a cell phone, police radio and laptop computer.
■ Ability to drive and to repeatedly climb in and out of a commercial van
ADA COMPLIANCE - PHYSICAL, ENVIRONMENTAL, COGNITIVE & PSYCHOLOGICAL REQUIREMENTS:
Physical: Regularly sits up to 2-3 hours per day. Gets up and down frequently throughout the day to interface with
others. Must have excellent hearing, speech and writing capabilities. Must be able to carry up to 35 pounds
frequently and support up to 100 pounds periodically.
Environmental: Works alone, with and around others. Work environment is moderately noisy. Distractions are
regular.
Cognitive: Required to read, write, compile, sort and analyze simple to moderately complex information.
Independently assesses workload and prioritizes activities. Very strong organizational and planning skills. Able to
communicate and resolve semi -complex problems independently. Excellent listening skills and ability to perform
tasks requiring great attention to detail. Uses judgment and initiative, within defined limits of discretion, in making
recommendations and decisions.
Psychological: Strong interpersonal and communications skills to deal with emotional, demanding or difficult people
and/or situations. Regular exposure to high -stress situations with demands, deadlines, shifting priorities and multi-
tasking. Excellent teamwork and proactive group participation are a necessity.
Accommodation Recommendations: A person in a wheelchair can perform in this position with assistance from
other staff for some activities.
---standard language on benefits (see CIS resume)
(A
PETALPEOPLE
SERVICESCESCENTER
Petaluma People Services Center is dedicated to improving the social and economic health of our community by providing programs that strengthen the
dignity and self-sufficiency of the individual. Our core services include: Senior Services, Counseling, Youth Programing including Mentor Me, Housing,
Employment and Petaluma Bounty Farms.
JOB TITLE: Bilingual Navigator
FLSA STATUS: Non -Exempt; Full -Time (40 Hours/Week)
COMPENSATION: $27-$30
DIRECTOR: SAFE Team Manager
SUBMIT: Cover Letter and Resume to jobs@petalumapeople.org
9631Yr[•LI•PMAVAI V"T
Petaluma People Services Center's Specialized Assistance for Everyone (SAFE) in collaboration with the City of Petaluma, City of
Rohnert Park, and City of Cotati. SAFE is a 24-hour, 365 day a year program dealing with a wide range of mental health-related
crises, including conflict resolution, welfare checks, substance abuse, suicide threats, and more, relying on trauma -informed
de-escalation and harm reduction techniques. The SAFE Team's provision of community-based crisis intervention includes
services for juvenile and adult populations experiencing mental health, homelessness, and/or substance abuse crises in mobile
evaluation teams.
The Navigator works with the SAFE Team to follow-up on referrals for ongoing services, including internal (PPSC) services and
services provided by other local agencies. This position requires a compassionate and caring individual who is also capable of
firmly maintaining professional boundaries.
The Navigator will work in person 3 days a week in Rohnert Park and 2 days a week in Petaluma.
ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES:
• Interviews and assesses clients referred by SAFE Team
• Refers clients to other organizations and community resources that are applicable
• Access database and update information on client interactions, will provide technical assistance to team members when
database chosen
• Participate in mandated training in evidence -based programs, as required
• Maintains familiarity with changing services offered by area agencies and nonprofits
• Maintains secure client records and communications with other care providers
■ Attend and participate in relevant community and partner agency meetings as assigned
■ Ability to work independently and as part of a team, this position will be required to perform their works in the office
■ Actively participate as part of the SAFE Team weekly meetings
• Ability to work with respect to cultural diversity
• Ability to train in the field and work Crisis Worker shifts on a weekly or bi-weekly basis
• Manage inventory of supplies and equipment
■ Other duties as assigned
SPECIALIZED TRAINING/SKILLS, EDUCATION & EXPERIENCE REQUIREMENTS:
• 2+ years providing direct service work in case management
• College or University degree in related field or equivalent work experience preferred
• Familiarity with medical terminology preferred
• Ability to work effectively with a diverse population, including impoverished and alienated persons
• Must pass background check(s) including a criminal background check
• Ability to be organized and complete reports/computer data entry in a timely manner
• Must be available to work irregular hours if needed
It's a requirement of this position, for the safety of all PPSC employees and clients, that the jobholder be fully vaccinated
against COVID-19.
LANGUAGE SKILLS:
• Bilingual (English & Spanish) required, bicultural preferred
• Strong written communication skills
Attachment C
' • • PETALUMAPEOPLE
SERVICESCENTER
Petaluma People Services Center is dedicated to improving the social and economic health of our community by providing programs that strengthen the
dignity and self-sufficiency of the individual. Our core services include: Senior Services, Counseling, Youth Programing including Mentor Me, Housing,
Employment and Petaluma Bounty Farms.
• Excellent telephone and oral communication skills
• Ability to effectively present information and respond to questions from managers, coworkers, clients, and the general
public
REASONING ABILITY:
• Sensitivity to cultural and cognitive differences present in the client population
• Ability to apply critical thinking to carry out instructions and make decisions within scope of authority
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
CERTIFICATES, LICENSES, REGISTRATIONS:
• College or University degree in related field and/or equivalent work experience
• Driver's license in good standing, and ability to pass a driving record review
• Current CPR/First Aid certification preferred
ADA COMPLIANCE - PHYSICAL, ENVIRONMENTAL, COGNITIVE & PSYCHOLOGICAL REQUIREMENTS:
Physical: Regularly sits up to 2-3 hours per day. Gets up and down frequently throughout the day to interface with others. Must
have excellent hearing, speech and writing capabilities. Must be able to carry up to 35 pounds frequently and support up to
100 pounds periodically.
Environmental: Works alone, with and around others. Work environment is moderately noisy. Distractions are regular.
Cognitive: Required to read, write, compile, sort and analyze simple to moderately complex information. Independently
assesses workload and prioritizes activities. Very strong organizational and planning skills. Able to communicate and resolve
semi -complex problems independently. Excellent listening skills and ability to perform tasks requiring great attention to detail.
Uses judgment and initiative, within defined limits of discretion, in making recommendations and decisions.
Psychological: Strong interpersonal and communications skills to deal with emotional, demanding or difficult people and/or
situations. Regular exposure to high -stress situations with demands, deadlines, shifting priorities and multi -tasking. Excellent
teamwork and proactive group participation are a necessity.
--- Standard Benefits — see CIS position description
2
EXHIBIT B
INSURANCE REQUIREMENTS
During the term of this Agreement, and for any time period set forth below,
CONSULTANT shall procure and maintain in full force and effect, at no cost to CITY insurance
policies with respect to employees and vehicles assigned to the performance of Services under this
Agreement with coverage amounts, required endorsements, certificates of insurance, and coverage
verifications as defined in this Exhibit B.
A. Scope of Coverage. During the term of this Agreement, CONSULTANT shall
maintain, at no expense to CITY, the following insurance policies:
1. Commercial general liability. A commercial general liability insurance
policy in the minimum amount of one million dollars ($1,000,000) per occurrence/two million dollars
($2,000,000) aggregate, for death, bodily injury, personal injury, or property damage.
2. Automobile liability. An automobile liability (owned, non -owned, and hired
vehicles) insurance policy in the minimum amount of one million dollars ($1,000,000) per
occurrence.
3. Professional liability. If any licensed professional performs any of the
services required to be performed under this Agreement, a professional liability insurance policy in
the minimum amount of one million dollars ($1,000,000) per occurrence/two million dollars
($2,000,000) aggregate, to cover any claims arising out of the CONSULTANT's performance of
services under this Agreement. Where CONSULTANT is a professional not required to have a
professional license, CITY reserves the right to require CONSULTANT to provide professional
liability insurance pursuant to this section.
4. Workers' compensation. If it employs any person, CONSULTANT shall
maintain workers' compensation insurance, as required by the State of California, with statutory
limits, and employer's liability insurance with limits of no less than one million dollars
($1,000,000) per accident for bodily injury or disease. CONSULTANT's workers' compensation
insurance shall be specifically endorsed to waive any right of subrogation against CITY.
B. Other Insurance Requirements. The insurance coverage required of the
CONSULTANT in subparagraph A of this section above shall also meet the following requirements:
1. Except for professional liability insurance or workers' compensation
insurance, the insurance policies shall be specifically endorsed to include the CITY, its officers,
agents, employees, and volunteers, as additional insureds (for both ongoing and completed
operations) under the policies.
2. The additional insured coverage under CONSULTANT's insurance policies
shall be "primary and noncontributory" with respect to any insurance or coverage maintained by
CITY and shall not call upon CITY's insurance or self-insurance coverage for any contribution. The
"primary and noncontributory" coverage in CONSULTANT'S policies shall be at least as broad as
Rev. 08.22 B-1
ISO form CG20 0104 13.
3. Except for professional liability insurance or workers' compensation
insurance, the insurance policies shall include, in their text or by endorsement, coverage for
contractual liability and personal injury.
4. By execution of this Agreement, CONSULTANT hereby grants to CITY
a waiver of any right to subrogation which any insurer of CONSULTANT may acquire against
CITY by virtue of the payment of any loss under such insurance. CONSULTANT agrees to
obtain any endorsement that may be necessary to effect this waiver of subrogation, but this
provision applies regardless of whether or not CITY has received a waiver of subrogation
endorsement from the insurer.
5. If the insurance is written on a Claims Made Form, then, following termination
of this Agreement, said insurance coverage shall survive for a period of not less than five years.
6. The insurance policies shall provide for a retroactive date of placement
coinciding with the Effective Date of this Agreement.
7. The limits of insurance required in this Agreement may be satisfied by a
combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall
contain or be endorsed to contain a provision that such coverage shall also apply on a primary and
noncontributory basis for the benefit of CITY (if agreed to in a written contract or agreement) before
CITY'S own insurance or self-insurance shall be called upon to protect it as a named insured.
8. It shall be a requirement under this Agreement that any available insurance
proceeds broader than or in excess of the specified minimum insurance coverage requirements and/or
limits shall be available to CITY or any other additional insured party. Furthermore, the requirements
for coverage and limits shall be: (1) the minimum coverage and limits specified in this Agreement; or
(2) the broader coverage and maximum limits of coverage of any insurance policy or proceeds
available to the named insured; whichever is greater. No representation is made that the minimum
insurance requirements of this Agreement are sufficient to cover the obligations of the
CONSULTANT under this Agreement.
9. CONSULTANT agrees to ensure that subcontractors, and any other party
involved with the Services, who is brought onto or involved in the performance of the Services by
CONSULTANT, provide the same minimum insurance coverage required of CONSULTANT,
except as with respect to limits. CONSULTANT agrees to monitor and review all such coverage
and assumes all responsibility for ensuring that such coverage is provided in conformity with the
requirements of this Agreement. CONSUTLANT agrees that upon request by CITY, all
agreements with, and insurance compliance documents provided by, such subcontractors and
others engaged in the performance of Services will be submitted to CITY for review.
10. CONSULTANT agrees to be responsible for ensuring that no contract used
by any party involved in any way with the Services reserves the right to charge CITY or
CONSULTANT for the cost of additional insurance coverage required by this Agreement. Any
08.22 B-2
such provisions are to be deleted with reference to CITY. It is not the intent of CITY to reimburse
any third party for the cost of complying with these requirements. There shall be no recourse
against CITY for payment of premiums or other amounts with respect thereto.
C. Deductibles and SIR'S. Any deductibles or self-insured retentions in
CONSULTANT's insurance policies must be declared to and approved by the CITY and shall not
reduce the limits of liability. Policies containing any self-insured retention (SIR) provision shall
provide or be endorsed to provide that the SIR may be satisfied by either the named insured or CITY
or other additional insured parry. At CITY's option, the deductibles or self-insured retentions with
respect to CITY shall be reduced or eliminated to CITY's satisfaction, or CONSULTANT shall
procure a bond guaranteeing payment of losses and related investigations, claims administration,
attorney's fees and defense expenses.
D. Proof of Insurance. CONSULTANT shall provide to the PROJECT MANAGER
all of the following: (1) Certificates of Insurance evidencing the insurance coverage required in this
Agreement; (2) a copy of the policy declaration page and/or endorsement page listing all policy
endorsements for the commercial general liability policy, and (3) excerpts of policy language or
specific endorsements evidencing the other insurance requirements set forth in this Agreement.
CITY reserves the right to obtain a full certified copy of any insurance policy and endorsements from
CONSULTANT. Failure to exercise this right shall not constitute a waiver of the right to exercise it
later. The insurance shall be approved as to form and sufficiency by the CITY.
08.22 B-3
i a
C`i 1y
Ty WITH Prn
CONTRACT ROUTING FORM
INSTRUCTIONS: Use this cover sheet to circulate all contracts for review and approval in the order shown below.
TO BE COMPLETED BY INITIATING DEPARTMENT PROJECT MANAGER:
Contracting Department: Police
Project Manager: Lt. Todd Berringer Extension: (415) 485-3471
Contractor Name: Petaluma Peoples Services Center
Contractor's Contact: Elece Hempel / Executive Director Contact's Email: elece@petalumapeople.org
❑ FPPC: Check if Contractor/Consultant must file Form 700
Step RESPONSIBLE
DEPARTMENT
1 Project Manager
2 1 City Attorney
3 1 Department Director
4 1 Project Manager
5 1 Project Manager
PRINT
6 Project Manager
7 1 City Attorney
8 1 City Attorney
9 1 City Manager/ Mayor
10 1 City Clerk
DESCRIPTION
a. Email PINS Introductory Notice to Contractor
b. Email contract (in Word) and attachments to City
Attorney c/o Laraine.Gittens@cityofsanrafael.or�
a. Review, revise, and comment on draft agreement
and return to Project Manager
b. Confirm insurance requirements, create Job on
PINS, send PINS insurance notice to contractor
Approval of final agreement form to send to
contractor
Forward three (3) originals of final agreement to
contractor for their signature
When necessary, contractor -signed agreement
agendized for City Council approval *
*City Council approval required for Professional Services
Agreements and purchases of goods and services that exceed
$75,000; and for Public Works Contracts that exceed $175,000
Date of City Council approval
CONTINUE ROUTING PROCESS WITH HARD COPY
Forward signed original agreements to City
Attorney with printed copy of this routing form
Review and approve hard copy of signed
agreement
Review and approve insurance in PINS, and bonds
(for Public Works Contracts)
Agreement executed by City Council authorized
official
Attest signatures, retains original agreement and
forwards copies to Project Manager
COMPLETED
DATE
2/22/2023
REVIEWER
Check/Initial
0
2/22/2023
2/22/23
2/22/23 0 GC
click here to
enter a date. 0 _GC
2/28/2023 0 _D.C._
3/1/2023 1 0 T. B.
❑X
Or
1/17/2023
3/21/2023 1 TB