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HomeMy WebLinkAboutCC Resolution 11054 (Parking Meter Specification Services; Parking Network)RESOLUTION NO. 11054 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN RAFAEL AUTHORIZING THE CITY MANAGER TO ENTER INTO AN AGREEMENT WITH THE PARKING NETWORK, INC. FOR PROFESSIONAL SERVICES TO WRITE EQUIPMENT SPECIFICATIONS FOR MULTI -SPACE PARKING METERS, PARKING ACCESS/REVENUE CONTROL EQUIPMENT AND MANAGEMENT SOFTWARE (TERM OF AGREEMENT -1 YEAR COMMENCING 4/15/02 AND ENDING 4/14/03) THE CITY COUNCIL OF THE CITY OF SAN RAFAEL RESOLVES as follows: The City Manager is authorized to execute, on behalf of the City of San Rafael, the professional services agreement The Parking Network, Inc.; a copy of which is hereby attached as Exhibit "I". I, JEANNE M. LEONCW, Clerk of the City of San Rafael, hereby certify that the foregoing Resolution was duly and regularly introduced and adopted at a regular meeting of the City Council of said City held on Monday. the 15`" day of Anril. 2002 by the following vote, to wit: AYES NOES: ABSENT: COUNCILMEMBERS: Cohen, Heller, Miller, Phillips & Mayor Boro COUNCILMEMBERS: None COUNCILMEMBERS: None JEATWE M. LEONCIII, City Clerk U�� d�� AGRLENIENT TO CREATE EQt 1PMENT SPECIFICA FIONS FOR MULTI-SI'ACF NILTERS AND PARKING ACCI-SS REVENUE CONTROL EQUIPMENT AND MANAGEMENT SOFA WARE This Agreement is made and entered into this 15`h day of April 2002, by and between the CITY OF SAN RAI+AEL (hereinafter "CITY"), and The Parking Network, Inc. (hereinafter "CONTRACTOR"). AGREEMENT NOW, TIIEREFORE, the parties hereby agree as follows: 1. PROJECT COORDINATION. A. CITY. The City Manager shall be the representative of the CITY for all purposes under this Agreement. The Parking Services Manager is hereby designated the PROJECT MANAGER for the CITY, and said PROJECT MANAGER shall supervise all aspects of the progress and execution of this Agreement. B. CONTRACTOR. CONTRACTOR shall assign a single PROJECT DIRECTOR to have overall responsibility for the progress and execution of this Agreement for CONTRACTOR. Charles R. Munn III is hereby designated as the PROJECT DIRECTOR for CONTRACTOR. Should circumstances or conditions subsequent to the execution of this Agreement require a substitute PROJECT DIRECTOR for any reason, the CONTRACTOR shall notify the CITY within ten (10) business days of the substitution. 2. DUTIES OF CONTRACTOR. CONTRACTOR shall perform the duties and/or provide services as described in Exhibit "TPN -A" attached and incorporated herein. Equipment Specifications for Parking Access/Revenue Control Equi ment and Management Software shall be completed and delivered to the City no later than the 14` day of May 2002. Equipment Specifications for the Multi -Space Meters and Management Software shall be completed and delivered to the City no later than the ls` day of June 2002. 4. DUTIES OF CITY. CITY shall cooperate with CONTRACTOR in his performance under this agreement and shall compensate CONTRACTOR as provided herein. 5. COMPENSATION. For the full performance of the services described herein by CONTRACTOR, CITY shall EXHIBIT "I" COPY pay CONTRACTOR, at the houi 1% rates specified in Exhibit "TPN -A", fees in an amount ! ut to exceed $33,500 for Equipment Specifications, plus expenses in an amount not to exceed S3,4, a. for a total amount not to exceed $36,91 Payment will be made monthly upon receipt by PROJECT MANAGER of itemired invoices submitted by CONTRAC"COR. 6. TERM OF AGREEMENT. The term of this Agreement shall be for one (1) year commencing on April 15, 2002 and ending on April 14, 2003 Upon mutual agreement of the parties, and subject to the approval of the City Manager, the term of this Agreement shall be extended for an additional period of two (2) years. 7. TERMINATION. A. Discretionary. Either party may terminate this Agreement without cause upon thirty (30) days written notice mailed or personally delivered to the other party. B. Cause. Either party may terminate this Agreement for cause upon fifteen (15) days written notice mailed or personally delivered to the other party, and the notified party's failure to cure or correct the cause of the tennination, to the reasonable satisfaction of the party giving such notice, within such fifteen (15) day time period. C. Effect of Termination. Upon receipt of notice of termination, neither party shall incur additional obligations under any provision of this Agreement without the prior written consent of the other. D. Return of Documents. Upon termination, any and all CITY documents or materials provided to CONTRACTOR and any and all of CONTRACTOR's documents and materials prepared for or relating to the performance of its duties under this Agreement, shall be delivered to CITY as soon as possible, but not later than thirty (30) days after termination. 8. OWNERSHIP OF DOCUMENTS,. The written documents and materials prepared by the CONTRACTOR in connection with the performance of its duties under this Agreement, shall be the sole property of CITY. CITY may use said property for any purpose, including projects not contemplated by this Agreement. 9. INSPECTION AND AUDIT. Upon reasonable notice, CONTRACTOR shall make available to CITY, or its agent, for inspection and audit, all documents and materials maintained by CONTRACTOR in connection with its performance of its duties under this Agreement. CONTRACTOR shall fully cooperate with CITY or its agent in any such audit or inspection. 2 {+ ASSIGNABILITY. The parties agree that they shall not assign or transfcr any interest in this Agreement nor the performance of any of their respective obligations hereunder, without the prior written consent of the other party, and any attempt to so assign this Agreement or any rights, duties or obligations arising hereunder shall be void and of no effect. 11. INSURANCE. A. During the term of this Agreement, CONTRACTOR shall maintain, at no expense to CITY, the following insurance policies: 1. A comprehensive general liability insurance policy in the minimum amount of one million ($1,000,000) dollars per occurrence for death, bodily injury, personal injury, or property damage; 2. An automobile liability (owned, non -owned, and hired vehicles) insurance policy in the minimum amount of one million ($1,000,000) dollars per occurrence; 3. If any licensed professional performs any of the services required to be performed under this Agreement, a professional liability insurance policy in the minimum amount of one million ($1,000,000) dollars to cover any claims arising out of the CONTRACTOR's performance of services under this Agreement. B. The insurance coverage required of the CONTRACTOR by section 11. A., shall also meet the following requirements: 1. The insurance shall be primary with respect to any insurance or coverage maintained by CITY and shall not call upon CITY's insurance or coverage for any contribution; 2. Except for professional liability insurance, the insurance policies shall be endorsed for contractual liability and personal injury; 3. Except for professional liability insurance, the insurance policies shall be specifically endorsed to include the CITY, its officers, agents, employees, and volunteers, as additionally named insureds under the policies. 4. CONTRACTOR shall provide to City's Risk Manager, (a) Certificates of Insurance evidencing the insurance coverage required herein, and (b) specific endorsements naming CITY, its officers, agents, employees, and volunteers, as additional named insureds under the policies. 5. The insurance policies shall provide that the insurance carrier shall not cancel, terminate or otherwise modify the terms and conditions of said insurance policies except upon thirty (30) days written notice to City's Risk Manager. 3 6. 1, the insurance is N ritten on a Claims Made Form. then, following tennination of this Au ,•anent, said insurance coverage shall survive for a period of not less than Five years; 7. 1 he insurance policies shall provide for a retroactive date of placement coinciding with the effective date of this Agreement; S. The insurance shall be approved as to form and sufficiency by PROJECT MANAGER and the City Attorney. C. If it employs any person, CONTRACTOR shall maintain worker's compensation and employer's liability insurance, as required by the State Labor Code and other applicable laws and regulations, and as necessary to protect both CONTRACTOR and CITY against all liability for injuries to CONTRACTOR's officers and employees. D. Any deductibles or self-insured retentions in CONTRACTOR's insurance policies must be declared to and approved by the City's Risk Manager and the City Attorney. At CITY's option, the deductibles or self-insured retentions with respect to CITY shall be reduced or eliminated to CITY's satisfaction, or CONTRACTOR shall procure a bond guaranteeing payment of losses and related investigations, claims administration, attorney's fees and defense expenses. 12. INDEMNIFICATION. CONTRACTOR shall indemnify, release, defend and hold harmless CITY, its officers, agents, employees, and volunteers, against any claim, demand, suit, judgment, loss, liability or expense of any kind, including attorney's fees and administrative costs, arising out of or resulting in any way, in whole or in part, from any acts or omissions, intentional or negligent, of CONTRACTOR or CONTRACTOR'S officers, agents and employees in the performance of their duties and obligations under this Agreement. 13. NONDISCRIMINATION. CONTRACTOR shall not discriminate, in any way, against any person on the basis of age, sex, race, color, religion, ancestry, national origin or disability in connection with or related to the performance of its duties and obligations under this Agreement. 14. COMPLIANCE WITH ALL LAWS.. CONTRACTOR shall observe and comply with all applicable federal, state and local laws, ordinances, codes and regulations, in the performance of its duties and obligations under this Agreement. CONTRACTOR shall perform all services under this Agreement in accordance with these laws, ordinances, codes and regulations. CONTRACTOR shall release, defend, indemnify and hold harmless CITY, its officers, agents and employees from any and all damages, liabilities, penalties, fines and all other consequences from any noncompliance or violation of any laws, ordinances, codes or regulations. 4 15. NO THIRD PARTY BENEFICI:\RIL-S CITY and CONTRACTOR do iiot intend, by any provision of this Agreement, to create iu any third party, any benefit or right oxo,,:d by one party, under the terms and conditions of this Agreement, to the other party. 16. NOTICES. All notices and other communications required or permitted to be given under this Agreement, including any notice of change of address, shall be in writing and given by personal delivery, or deposited with the United States Postal Service, postage prepaid, addressed to the parties intended to be notified. Notice shall be deemed given as of the date of personal delivery, or if mailed, upon the date of deposit with the United States Postal Service. Notice shall be given as follows: TO CITY: Chad Lyme Parking Services Manager City of San Rafael 1400 Fifth Ave. (P.O. Box 151560) San Rafael, CA 94915-1560 TO CONTRACTOR: Clyde Wilson Principal The Parking Network 9597 Jones Rd. #106 Houston, Tx 77065 17. INDEPENDENT CONTRACTOR,. For the purposes, and for the duration, of this Agreement, CONTRACTOR, its officers, agents and employees shall act in the capacity of an Independent Contractor, and not as employees of the CITY. CONTRACTOR and CITY expressly intend and agree that the status of CONTRACTOR, its officers, agents and employees be that of an Independent Contractor and not that of an employee of CITY. 18. ENTIRE AGREEMENT -- AMENDMENTS,. A. The terms and conditions of this Agreement, all exhibits attached, and all documents expressly incorporated by reference, represent the entire Agreement of the parties with respect to the subject matter of this Agreement. B. This written Agreement shall supersede any and all prior agreements, oral or written, regarding the subject matter between the CONTRACTOR and the CITY. C. No other agreement, promise or statement, written or oral, relating to the subject 5 mattci of this Agreement, shall be valid or binding, except by \\ ay of a written amendmcnt to this Agreement. I). The terms and conditions of this Agreement shall not be altered or modified except by a \\ ritten amendment to this Agreement signed by the CONTRACTOR and the CITY. E. If any conflicts arise between the terms and conditions of this Agreement, and the terms and conditions of the attached exhibits or the documents expressly incorporated by reference, the terms and conditions of this Agreement shall control. 19. SET-OFF AGAINST DEBTS. CONTRACTOR agrees that CITY may deduct from any payment due to CONTRACTOR under this Agreement, any monies which CONTRACTOR owes CITY under any ordinance, agreement, contract or resolution for any unpaid taxes, fees, licenses, assessments, unpaid checks or other amounts. 20. WAIVERS. The waiver by either party of any breach or violation of any term, covenant or condition of this Agreement, or of any ordinance, law or regulation, shall not be deemed to be a waiver of any other term, covenant, condition, ordinance, law or regulation, or of any subsequent breach or violation of the same or other term, covenant, condition, ordinance, law or regulation. The subsequent acceptance by either party of any fee, performance, or other consideration which may become due or owing under this Agreement, shall not be deemed to be a waiver of any preceding breach or violation by the other party of any term, condition, covenant of this Agreement or any applicable law, ordinance or regulation. 21. COSTS AND ATTORNEY'S FEES.. The prevailing party in any action brought to enforce the terms and conditions of this Agreement, or arising out of the performance of this Agreement, may recover its reasonable costs (including claims administration) and attorney's fees expended in connection with such action. 22. CITY BUSINESS LICENSE / OTHER TAXES.. CONTRACTOR shall obtain and maintain during the duration of this Agreement, a CITY business license as required by the San Rafael Municipal Code. CONTRACTOR shall pay any and all state and federal taxes and any other applicable taxes. CONTRACTOR's taxpayer identification number is 203-48-9579, and CONTRACTOR certifies under penalty of perjury that said taxpayer identification number is correct. 23. APPLICABLE LAW. The laws of the State of California shall govern this Agreement. 9 IN WITNESS WHEREOF, the parties have executed this Agreement as of the day, month and year first above written. CITY OF SAN RAFAEL CONTRACTOR - - - - By: ROD GOULD, City Manager Name: _ Title: ATTEST: J ANN NEEM. LE NCINI, City Clerk APPR /ED F /rJf G Y T. RA IANTI, ity Attorney r 7 (Revised 6/99) Exhibit TPN=A for Specification of Parking Revenue & Access Control Equipment & RFP Preparation Presented By: i -I ng k TM 21 March 2002 Proposal to the Citp of San Rafael EXECUTIVE SUMMARY The Parking Network" The Parking Network is pleased to I)resent this proposal to specify revenue and access control equipment and manage the upcom►n,_, Request for Proposal (RFP) process related to its acquisition for The City of San Rafael. We feel confident that there is no one who is better prepared or equipped to perform this service for you and ►ppreclate your confidence in us thus far. Our experience in specifying equipment and administering vendor contracts goes beyond the typical engineer or architect. As one of the nation's leading parking revenue control and auditing firms, we inspected the records and controls on parking revenues totaling over $100 million in the dear 2001 generated by private vendors, airports, municipalities, hospitals, and universities. We know how to insure that mechanical and software controls can work together with the human element to provide revenue integrity. With nearly three decades of experience as former public and private parking operators, and now as consultants for the last six (6) years, the principals of the Network offered for this project have gained unmatched experience at how parking vendors make money, what they do best, and what they need to do better. We propose to put this experience to work for you to manage your RFP process; we can guarantee you savings in time, money, and aggravation. There will be three (2) separate specifications prepared: 1. Multi -Space Parking Meters & Management Software 2. Off Street Facility Parking Access and Revenue Control Equipment & Management Software Our fee for the Equipment Specification project is estimated not to exceed: Thirty -Three Thousand Five Hundred Dollars ($33,500.00) Plus out-of-pocket expenses. Optional RFP Review: As on option to this proposal the Network would be available as a team member to the City of San Rafael to review bids, provide written review of the bids, be available for questions and assist in the selection process. It is anticipated that this reduced phase would not require additional site visits beyond those required in the specification portion of this proposal. Five Thousand Dollars ($5,000.00) Plus out-of-pocket expenses. We understand that the City's need is to complete this planning work in order to put out bids by December 2002, or earlier. We can and will meet that timeline. Providing Parking & Transportation Planning A Development Services - Management Systems • Auditing A Evaluations t'rapowl to the City ofSau Rafael - The Parking Network" ABOUT THE FIRM I lie Parking Network, Inc., founded in 1996, is a unique association of experienced commercial parking industry veterans providing management consulting services to institutions, governmental bodies, and private commercial parking operations. -1 lie firm's core competencies are: ■ Furnishing General Management Advice - Parking operations, including supply/demand studies, financial feasibility, operational design, customer service, and administl•ative%rganizational issues ■ Facilitating Project Development - Assembling development teams and coordinating resources to construct, expand, or renovate parking facilities to the benefit of owners and the general public ■ Supplying Independent Auditing and Survey Services - Public and private entities often need or desire to verify, project, or improve net operating income and customer service levels ■ Providing Parking Management Systems — Turiz- key operating systems (forms, procedures, policies, benchmarks, etc.) for public and private entities desiring to manage their own parking facilities A UNIQUE HANDS-ON APPROACH The founders of the Network come from a real-world background, not academia. Unlike other consultants, we've actually operated facilities similar to those currently operated and proposed for development by the City of San Rafael. Our principals had to survive on the basis of their ability to study and analyze parking supply/demand. They had to accurately project the revenues, expenses, and investment viability of each operation. Next, they had to implement the operation: Create the operating parameters, hire and train the personnel, and specify and install the necessary equipment and systems. E Then, day to day, they had to continually refine, audit, and improve upon their operations to achieve their organization's financial and service objectives. ■ System Specification — Design, evaluation, and 1 Few, if any, consultants can offer the administration of contracts for procurement of "hands-on" experience of the principals and parking revenue and access control systems, related associates of The Parking Network. software, wayfanding, lighting and security packages L_ -- - ---- In addition to the above, the Network has aligned itself with a number of regional and national firms specializing in such areas as parking facility design, rehabilitation, finance, development, and construction. True to its name, the Network can furnish the City of San Rafael with guidance and assistance in every step of the process we propose herein. From facility conception through the implementation of operations the Network can provide the benefit of our industry insider's knowledge of the "tricks of the trade". While our firm utilizes academically -based techniques and personnel, our firm is truly unique in that we begin with the end result in mind: a practical, functional, efficient, and profitable parking operation that truly serves the needs of patrons, owners, and investors. We ask for your consideration of The Parking Network, a "real world" parking consultant! Providing Parking & Transportation Planning & Development Services - Management Systems - Auditing & Evaluations Proposal ro the GrP nJ San Raja, I SCOPE OF SERVICES The Parking Network' Our discussions with the City of San Rafael stall identified key tasks and deli\ crables the City of San Rafael desires. BeloN\, \\ e detail these and offer our comments on the purpose of each task, methodology for producing the results desired, and the goals to be achieved. Equipment Specification Services Phase 1 - Specification Preparation Review all current documentation, reports, etc. EXPERIENCE COUNTS! We will prepare a request for information that we will need to Principals of The Parking prepare the Specification and review what you send us in Network have performed response to that request. We may have questions in the process consulting and/or parking and will ask these and note your responses for inclusion in the management services for Specification. the following municipalities: Tour properties Miami (FL); Jamaica (NY); Memphis (TN); Cincinnati To better understand the requirements that will be placed on the (OH); Jamaica (NY); Louisville bidders, we will inspect each facility to be included in the (KI0; Charlotte (NC); Silver Specification process and make suggestions and Spring (MD); Concord (NH); recommendations as necessary. We will also utilize this among others... opportunity to verify the types and quantities of equipment Contacts for our references required for the project. available upon request Obtain operating parameters from Owner While on site, we will interview the owner or owner's rep to determine the expectations for the performance of the proposed system. Prepare checklist for approval We will prepare a checklist of items to be included in the Specification and/or decisions that need to be made by you prior to construction of the Specification. This will include items such as length of warranty term, insurance requirements, firm project timetable, etc. Review checklist w/ client We will review all results to date with you by phone or in person, at your option, to insure that we are in agreement as to how to proceed in construction of the Specification. Prepare draft of Specifications Utilizing industry -standard and location -specific guidelines, we will prepare a project timetable and a bid document specifying attributes and contract performance features required to produce a quality parking management equipment package. You will have final approval over this timetable and document. Providing Parking & Transportation Planning & Development Services • Management Systems • Auditing & Evaluations 4 p f f _ ...._--_.. The Parking Proposal to the Cir) � n San Rafael - �- Network- The etwork- The Specifications will include the variow; checklist items and other items you have specifically requested during our review. We will disc ibute the draft to you in printed (3 copies) and electronic fonnat for distribution as you see fit. There will be three (2) separate specifications prepared: 1. Multi -Space Parking Meters & Management Software 2. Off Street Facility Parking Access and Revenue Control Equipment & Management Software Revise Specifications as needed After a comment period, the length of time of which is at your option, we will revise the Specification accordingly and prepare a final draft for your review. We will distribute the final draft to you in printed (3 copies) and electronic format for distribution as you see fit. Phase 2 - RFP Process Receive and answer questions During the RFP process, vendors will probably question certain parts of the Specification. We will require all bidders to document their questions to you, distribute answers to the bidders. Questions will be cut off after the pre-bid conference. Revise Specification as required Vendors may point out certain issues during the tour and pre-bid conference that may impact the Specification. As approved by the City, we would issue addenda to clarify the City's need and intent and to promote open, fair, and honest bidding by proposers. EXPERIENCE COUNTS! Phase 3 - Provide Testing Documents We will create a device and system testing document to be utilized by your testing personnel to insure continuity of results with the Specification. This document will include what to look for and provide special insider tips for how vendors might try to cut 161610 0""f A good testing process is essential to insuring that the City gets what it has paid for. Unscrupulous vendors know that an experienced consultant working in tandem with the City's purchasing process will be reviewing their work, making them less inclined to provide shoddy products, services, or in some cases to bid at all. Principals of The Parking Network have performed equipment specification, testing, and RFP process oversight for the following: Metropolitan Atlanta Rapid Transit Authority (MARTA); Stormont -Trice Development Group; Love Field, Dallas, Dulles Airport, Washington DC; among others... Contacts for our references available upon request Providing Parking & Transportation Planning 8 Development Services • Management Systems • Auditing 6 Evaluations Proposal to the Cur of San Rafael The Parking Network Request for Proposal (RFP) Review Assistance (optional) The Nemork will be available and participate as a team member to the City in reviewing the bids submitted and provide input into the selection process. The network will provide a brief written report on it's evaluation of each of the bids submitted. Providing Parking 8 Transportation Planning & Development Services • Management Systems • Auditing A Evaluations 6 fI i Proposal to the City ojSan Rafoel The parking Network" PERSONNEL The Parking Network has a number of seasoned and experienced personnel from which to choose to meet your project's objectives. /after reviewing your project's requirements and studying the schedules of our personnel, we propose the following staff member(s) to serve you during the course of this project: Name Clyde Wilson Charles Munn James Odgers Worth Burns Firm The Parking Network The Parking Netivork The Parking Network The Parking Network Proiect Position/Billable As Team Leader/Project Director Asst Team Leader/Associate Associate Associate The proposed duties, competence, and background of each of the above Team members are as follows: Proiect Team Leader - This position will be the point person in the setup of the study parameters and actual performance of much of the background data- ---- - gathering. The Project Team Leader will also coordinate the involvement of other Team members as required and will be the point of contact for the City of San Rafael officials. The Team Leader shall also be responsible for the final compilation and production of the report and will be a person of first resort for follow-up meetings as required by the City of San Rafael. — Clyde Wilson, the Team Leader for this project, has over twenty years of experience in the parking industry as a consultant and with two major national commercial vendors. His present duties include Vice President of The Parking Network and his particular areas of competence are in off-street operations and system planning and parking and transportation control technology. Mr. Wilson's recent relevant experience includes a complete operational and financial review of the Memphis Parking Authority's facilities, which utilizes several commercial vendors In addition, Mr. Wilson oversees the Network's Parking Surcharge program for the City of Miami (FL), that includes working with, and auditing dozens of commercial parking vendors. TM McGANN SOFTWARE SYSTEMS The Parking Network's Project Team has extensive experience with specifying, implementing, and auditing a variety of centralized parking revenue control systems, such as McGann, Duncan, Schlumberger, Assistant Team Leader — This position will provide logistical I and others. We also have back-up to the Team Leader in data -gathering and will perform a ! expertise with credit card and debit systems. Providing Parking 8 Transportation Planning a Development Services • Managem ._.-_�.�__.__ 7 Proi osal to the City of San Rafael —._ The Parking _..,._._.. _._. . Network' significant portion of the on-site study in Atlanta I lie Assistant Team Leader shall also be responsible for the production of records revieNN The assistant shall also assist in the final compilation and production of the report and will be a person of second resort for follow-up meetings as required by the City of San Rafael. Charles Munn is an experienced commercial parking executive with 15 years of experience in parking administration and consulting and carries the CAPP designation bestowed by the International Parking Institute. Although experienced in all areas of parking operations his particular areas of interest are in auditing, technology/equipment solutions, human resources applications, training, development, and organizational structures. He currently serves as President of both The Parking Network and the Parking Association of Georgia. His experience includes RFP management, planning and development for parking facilities, and a recent detailed audit and facility operations review for MARTA, the Reno/Tahoe International Airport, and the City of Miami (FL). James Odgers is the former Executive Director of the Parking Authority of Prince George's County Maryland, an organization he assisted in forming and organizing from its inception in 1986. Prior to that he served as Assistant Division Chief for Montgomery County, Maryland's, Department of Transportation, Parking Division. In both roles he organized and transferred parking enforcement operations from the Department of Police for each county to local parking management organizations by demonstrating the role of parking enforcement as a tool for parking management and revenue control. Additional experience includes mass transit, on -street parking, and other transportation applications. Mr. Odger's fields of expertise include the organizing and formation of parking authorities, public finance for parking infrastructure improvements, and administration of on- and off-street applications. In his positions he was responsible for numerous bid and RFP packages for on and off street equipment. He is former member of the International Parking Institute's Board of Advisors and Past President, Treasurer, and Director of the Middle Atlantic Parking Association. Please see the attached resumes for the principals for more details. Together the Project Team offers a total of nearly seventy years of hands-on experience in on- and off-street parking operations, design, planning, auditing, and accountability. If awarded the task of reviewing the City of San Rafael's revenue control system, you can be assured there is no finer team to be assembled for that purpose. TERM & COMMENCEMENT This agreement will be for a term of one year, commencing on the date the agreement is fully executed. Either party may cancel this agreement upon thirty (30) days notice. We understand that the City's need is to complete this planning work in order to put out bids by December 2002, or earlier. We can and will meet that timeline. Providing Parking B Transportation Planning & Development Services - Management Systems - Auditing B Evaluations Proposal ai fhc Ciq nJ.1nn kajncl- The Parking Network" INSURANCE Unlike many parking consulting firms, The Parking Network is fully insured, alleviating an owner's concern for any potential liability arising out of our work. Our coverages include: General Liability $ General Aggregate $ Worker's Compensation $ Professional Liability $ FEE ESTIMATE SUMMARY 1,000,000 2,000,000 100, 000/100, 000/500, 000 1,000,000 All pricing to the City of San Rafael is based upon estimates of the time we believe, in our experience is appropriate to complete the task in an expeditious manner. The following are the rates that would apply to our proposed scope of work for the City of San Rafael: Principal Project Director Associate Clerical $ 2 00. 00 per hoar $150.00 per hour $125.00 per hour $ 40.00 per hour Our fee for the Equipment Specification project is estimated not to exceed: Thirty -Three Thousand Five Hundred Dollars ($33,500.00) Our fee for the RFP project (Optional) is estimated not to exceed: Five Thousand Dollars ($5,000.00) Hourly fees are estimates, however, they will not be exceeded without your permission. Typically, our estimates are rarely exceeded unless numerous rewrites, revisions, or on-site trips are required beyond those anticipated in our estimates. Our plan for the Equipment Specification anticipates one exploratory trip to the site prior to document preparation. Our plan for the RFP (Optional) Process anticipates no travel to the site. All hourly fees are all inclusive of overhead and profit, but not direct out-of-pocket expenses like travel and accommodations (although none are anticipated for this project). To save costs we are happy to accept accommodations at business -class hotels of your choice. Airfares will be at the lowest seven day fare available, if prior notice is provided or possible. Please note that unlike some firms, The Parking Network does not mark up such expenses. Providing Parking & Transportation Planning & Development Services • Management Systems • Auditing & Evaluations 9 Proposal ru rhe Cirt' aJ San Rafael The Parking Network Our expenses for the Equipment Spec :IicatIon project are estimated not to exceed: Three Thousand Four Hundred Fifty Dollars ($ 3,450.00). Our expenses for the RFP Management project are estimated not to exceed: Two Hundred Twenty Dollars ($ 200.00). Fees and expenses would be billed monthly at the completion of each phase. Payments would be due by the City of San Rafael within twenty (20) days of receipt of the Network's invoice for services rendered. Please see the attached "Terns and Conditions for Consulting Services for more detail. In the event these estimates are exceeded and approved by the City of San Rafael, the City of San Rafael would agree to compensate the Network for any additional time spent on the project at its regular hourly/daily rates (as shown in the attached "Terms and Conditions for Consulting Services" which are incorporated by reference herein). The City of San Rafael would also agree to reimburse to the Network any out-of-pocket expenses including, but not limited to, airfare, hotel, meals, incidentals, and other costs incurred in the performance of the services not included in the original scope of services. The attached "Consulting Project Budget" summarizes our fee and expenses estimates for this project. OTHER TERMS & CONDITIONS This proposal shall be valid for 90 days following receipt by the City of San Rafael. All other terms and conditions would be as shown in the attached "Terms and Conditions for Consulting Services". Upon your request, we will perform other services outside the scope outlined in this letter at the hourly rates and under the terms and conditions outlined in the attached "Terms & Conditions for Parking Facility Survey Services". Providing Parking & Transportation Planning & Development Services • Management Systems • Auditing & Evaluations 10 Props+n! ro Nig City ojSan Rajae! The Parking r Network" ACCEPTANCE Thank you for your confidence in us! If you are in agreement xvith this proposal dated 15 March 2002 and the attached "Ternis & Conditions for Consulting Services", please indicate so in the space provided below, retaining a copy for your records and fonxarding to our attention: An executed copy of this page This offer submitted by: _ Charles R. Munn Signature Printed Name 15 March 2002 President Date Title The City of San Rafael accepts the proposal as offered herein and in the attached "Terms & Conditions for Consulting Services" This offer accepted by: Signature Printed Name Date Title Option RFP Process Accepted by: Signature Printed Name Date Title (Please keep one frilly executed copy for your records and return one to us.) Providing Parking 8 Transportation Planning & Development Services • Management Systems • Auditing & Evaluations 11 Proposal to the Ci t' of San Rafael _....._._._._...__._...._._.______._.�.._____..-..-- The Parking Network" TERMS & CONDITIONS FOR CONSULTING SERVICES Performance: The Parking Net%%ork Inc -its a Lias, associates, and its employee, (-'the Network") will strive to exercise the dgro: i�l skill and carr expected from customarily accepted management and con,uu.ne practices and procedures. No other warranties, expressed or implied, arc made r-, %ou, the Client ("Client"), aith respect to File Parking Network's perlormanL. unless agreed to in writing I he Parking Network is not a guarantor of Clic to which its services are directed, nor its success, and The Parking Network , responsibility is limited to work performed for the Client. The Parking Nemork i, not responsible for acts or omissions of the Client, nor third parties not under ,!, direct control. This agreement may he terminated by the Client or The Parking Nemork should the other fail to perlor m its obligations hereunder, or working conditions become unsafe. In the event of termination, the Client shall pay ll,c Parking Network for all services rendered to the date of termination, all reimbursable expenses, and reimbursable termination expenses. Fees: Fees are accrued on an hourly basis, with a minimum half-day charge, unless other arrangements are established. Half -daily rates may be applied if hours worked are more than four but less than six. Daily rates may be applied if hours worked are more than six but less than ten. Travel time is the length of time in transit to and from The Parking Network's offices and the client's location.. The total fee, if stated, shall be understood to be an estimate, and shall not be exceeded by more than ten percent without written approval of the Client. Where the fee arrangement is to be on an hourly basis, the rates shall be those that prevail at the time services are rendered. Except for Clerical./Administrative time which is billed at $40.00 per hour, hourly billing rates as of the revision date at the end of this document for personnel categories are: Position Hourly Daily Principal $200.00/Hr. $1600.00 Associate $125.00/Hr. $800.00 1/2 Day Travel Position $800.00 $100.00/Hr. Director $400.00 I $ 50.00/Hr. Manager Hourly Daily $150.00/Hr. $1000.00 $75.00/Hr. $600.00 1/2 Day I Travel $50000 t $ 62.50/lir. N/A 1 $ 37.50/1ir. Expenses: Expenses incurred for client -approved travel, lodging, and meals, communications, reproduction, shipping, etc. will be billed monthly at cost. In the event outside services are required and approved in advance by the client, these expenses will be billed monthly, as incurred. Billings/Payments: Invoices shall be submitted, at The Parking Network's option, either upon completion of such services or on a monthly basis and shall be due and payable within thirty (30) days of the date of the invoice. If the invoice is not paid when due, The Parking Network may, without waiving any claim or right against the Client and without liability whatsoever to the Client, terminate the performance of the service. Retainers shall be credited on the final invoice. Accounts unpaid by the last day of the month following the month when the invoice was mailed will be subject to a monthly service charge of t% on the then unpaid balance (12.0% true annual rate). In the event any portion of an account remains unpaid 90 days after billing, Client shall pay all costs of collection, including reasonable attorney's fees. Safety & Risk Allocation: Fieldwork will be performed only under safe conditions. In recognition of the relative risks, rewards, and benefits of the project to both the Client and The Parking Network, the risks have been allocated such that the Client agrees that, to the fullest extent permitted by law, The Parking Network's total liability to the Client for any and all injuries, claims, losses, expenses, damages, or claim expenses arising out of this agreement from any cause or causes, shall not exceed The Parking Network's fee or $5,000, whichever is greater. Such causes include, but are not limited to The Parking Network's negligence, errors, omissions, strict liability, or breach of contract or breach of warranty by The Parking Network, its agents, or employees. Instruments of Service: All forms, manuals, specifications, software, notes and other media prepared by The Parking Network as instruments of service shall remain the property of The Parking Network. Instruments are licensed to the Client "as is" for use at one location, subject to the terms and conditions of any attached agreement or letter attached describing the licensing period, rights, and/or copyright usage. The Client understands that modifications to the instruments made by anyone other than The Parking Network may result in adverse consequences that The Parking Network can neither predict nor control. Therefore, the Client agrees, to the fullest extent permitted by law to hold harmless and indemnify The Parking Network from and against all claims, liabilities, losses, damages, and costs, including, but not limited to attorney fees arising out of or in any way connected with the modification, misinterpretation, misuse, or reuse by the Client or others of the instruments provided by The Parking Network under the agreement. The Client also agrees, upon the expiration or termination of any licensing period, to return to The Parking Network any originals or copies of instruments of service and to immediately cease and desist from their use. Applicable Laws: Unless otherwise specified, the laws of Georgia shall govem this agreement. Any disputes, other than non-payment by the Client, shall be submitted to arbitration pursuant the provisions of the American Arbitration Association. Any agreement or letter attached with these Terms & Conditions, together with these Terms & Conditions constitutes the entire agreement between The Parking Network and the Client and may not be modified except by a written modification executed by both parties. In the event of any conflict between these Terms & Conditions and any agreement or letter attached, the attachment shall govem interpretation of the conflict. No representations, statements, or other assurances have been given by either party except as included hereinabove. Tema as oF03/31/2001 Providing Parking & Transportation Planning & Development Services • Management Systems • Auditing & Evaluations 12 Proposal to the ChY of San Rafael _ J _ _ The Parking Network" Presentation of Qualifications for CHARLES R. MUNN III, CAPP, CPFM A Certified Administrator of Public Parking (CAPP) and a Certified Parking Facility Manager (CPFM) PROFILE A seasoned parking professional with a 17 year history of successful job performance and accomplishments in positions of increasing responsibility in the parking industry, utilizing a broad array of management skills in parking operations, human resources, development, and auditing: ✓ Solid Reputation: Recognized industry leader, writer, and lecturer... ✓ Successful: Co-founder of The Parking Network, now the largest provider of audit services to the parking industry... ✓ Community -Driven: Co-founder of the Parking Association of Georgia, serving on numerous civic boards... ✓ Excellent Communicator: Effective coach and trainer, creating unique training regimes and developing dozens of promotable managers... ✓ Goal -Oriented: Beginning with the end in mind, an active participant in over a dozen multi -million -dollar parking facility developments... ✓ Bottom line oriented: Increasing net income through automation, insourcing, outsourcing, stringent auditing, and better procedures. ✓ Customer -focused: Creating Frequent Parker and Secret Parker programs and implementing the first central cashiering system in the transit industry... Charles R. Munn, CAPP, CPFM Areas of Expertise: Market Segment Type of Operation Transit Municipal Medical Airport Hotel Office Retail/Restaurant University Self Park Valet Off Street Event Permit Honor Box Central Cashier Pay -On -Foot PROFESSIONAL EXPERIENCE January 1996 to present The Parking Network/Turn-Key Parking Services, Inc. Atlanta, GA Principal • Provided operational consulting support to the 1996 Olympic Games... • Presented guest lectures at the 1996, 1999 & 2000 IPI Exhibitions... • Coordinated greenfield development of two airport park and rides... • Performed audits on several municipal parking systems... • Developed the parking industry's first management recruiting/training service... • Performed a multi -city due diligence audit facilitating the financing of a $230 million acquisition of the world's largest (at that time) commercial parking company... • Led project team for audits and operational reviews for several international airports... • Selected to provide parking tax collection and administration services for $100 million municipal program... • Prime consultant for a major transit agency on America's first centrally cashiered transit parking system... • Expert Witness serving clients requiring expertise in parking management, operations, and design... Providing Parking 8 rransportation Planning & Development Services . Management Systems • Auditing 8 Evaluations 13 Proposal to the Citi' of -Sun Ha .,, - - _ -� ` - _ _ The Parking Network'" CHARLES R. MUNN page 2 PROFESSIONAL EXPERIENCE t hnued) June 1987 - January 1996 APCOA, INC. Atlanta, GA Vice President & Regional Manaqer • Responsible for the general management, marketing, and accounting for Southeastern parking operations... • Coordinated development, finance, and construction of over a dozen ne\v locations... • Arranged the acquisition of a regional competitor... • Served on ta,,k force that created standardized operating procedures adopted company -wide... • Developed a prototype manager training program adopted by corporate training department... • Brought over a dozen locations with negative business trends up to profitability within three years... • Negotiated and developed an off -airport park and ride in Atlanta... • Led the entire company in new business income in 1990... • Winner, APCOA President's Club Award, 1990; Honorable Mention, 1989, 1993... October 1983 - June 1987 CENTRAL PARKING SYSTEM, INC. Kentucky 1984-1987 General Manaaer. Louisville. Lexington • Overall responsibility for 34 locations, including valet, medical, special event, and four-star hotel facilities... • Increased annualized profits 27% by mid -1987 over 1985-1986 results... • Turned around four of five locations registering losses in 1985-1986... • Authored nationally -used procedures for Monthly and Validation Parking... • Coordinated the opening of one city- and one state-owned garage; produced graphics and revenue control packages for each one... 1983-1984 Area Manaaer. Lexington • Managed the street -level activities of nine parking facilities, including a 24-hour hotel valet service, two municipal garages, and campus lots... OTHER PROFESSIONAL QUALIFICATIONS Professional Associations Co -Founder, Parking Association of Georgia, 1994... President, Parking Association of Georgia, 1994-2000... Member, Central Atlanta Progress Public Safety Committee 1993-1996... Member, National Parking Association (NPA) Board of Directors, 1994 - present... Member, International Parking Institute (IPI) 1996 -present... Certifications An IPI Certified Administrator of Public Parkine (CAPP), 1998... An IPI certified "Trainer of Trainers", 1997... An NPA Certified Parking Facility Manaaer (CPFM), 1995... Publications Frequent Columnist, Parking Professional Magazine, 1994 -present, (Publication of the IPI)... Author, "CNN Center Lighting Retrofit: A Case Study", Parking Magazine, April 1994 (publication of the NPA)... Education Bachelor of Arts in Communications, VIRGINIA POLYTECHNIC INSTITUTE & STATE UNIVERSITY, Blacksburg, VA (Virginia Tech) Providing Parking & Transportation Planning 8 Development Services • Management Systems • Auditing 6 Evaluations 14 Proposal to the 01j, ol.Sarr Rafael The Parking N etw o r k ' Presentation of Qualifications for Clyde B. Wilson Jr. PROFILE Twenty years of suc, l it parking management experience, administering, consulting %N ith and developing some of ill, largest and most complex parking systems in the country. Led the complete turn around of the Jackson Memorial Hospital parking operation, taking a 6000 parking space facility from $2.7 million in gross parking revenue to $5.2 million in just one dear while reducing operating expenses from $1.4 million to $750 thousand. Prepared feasibility study and participated on the project development team for the development of new $12 MM parking facility at Jackson Memorial Hospital. Led the project development team for new $15 MM Tulane University facility in New Orleans. Performed Master Planning for several hospital campuses and a municipality Operational reconstruction of numerous parking systems including transit, medical, municipal, and mixed-use across the country resulting in improvements in customer service and net profits. Responsible for the expansion and development program of the Health Education Authority of Louisiana (HEAL) parking system. PROFESSIONAL EXPERIENCE July 1997 —Present The Parking Network, Inc. Houston, TX ■ Designed Master Plan, and performed feasibility studies, development site selection and operational analysis of existing operations for Jamaica, NY... ■ Performed operational review, supply/demand, and wayfrnding studies for Parking Authority of Memphis, TN... ■ Led parking supply/demand analysis study team for campus planning at University Hospital, Jacksonville, FL... ■ Developed campus parking plan for University of Miami (FL)... ■ Co -Project Team Leader of audit of Parking Authority of River City (Louisville, KY)... January 1988 - June 1997 APCOA, Inc. Houston, TX 1996-1997 National Accounts Executive ■ Responsible for the National development of new business in developed and undeveloped markets... • Consulted with and led development of new parking cash control and management programs for the Metropolitan Boston Transit Authority (MBTA)... 1992-1996 President Urban Properties South New Orleans, LA ■ Overall responsibility for parking operations, marketing and development in the Southeast... ■ Specialized in developing management and operational programs to turn around problem facilities.... ■ Participated in the development of a national award winning MIS system.... ■ Responsible for arranging financing and assembling total development teams for the construction of new parking facilities.... Providing Parking A Transportation Planning & Development Services • Management Systems • Auditing B Evaluations 15 Proposal (o di, ( nj of San Rafael Clyde B. Wilson, Jr. Page 2 PROFESSIONAL EXPERIENCE (continued) 1988-1991 1983-1988 1979-1983 1981-1983 Vice President & Regional Nlanaeer The Parking Network" Houston, TX ■ Responsible for the operations and marketing of four southern cities ■ Supervised the development of new managers to fill the needs of a growing operation... ■ I urned around the operational pros it performance of two key cities... ■ Participated in development of corporate standardization and training programs... PROPARK Vice President & Regional Mana> er Memphis, TN ■ Responsible for the start-up of a new regional commercial parking company... ■ Added 42 new locations in four cities in the first two years of operation... ■ Responsible for training new management personnel... ■ Led the development of all standardized corporate operating procedures... CENTRAL PARKING SYSTEM, Inc. Nashville, TN District Manager ■ Responsible for operations and marketing of three cities in Tennessee... ■ Oversaw the development and implementation of the operating plan and the daily management for the 1982 Worlds Fair parking operation in Knoxville... 1980-1981 General Manat_er ■ Responsible for all phases of the management and operations, hiring/training of new management personnel, and administration of 50 parking locations in the city of Nashville... ■ Locations included Vanderbilt University Medical Center, off street parking operations for the City of Nashville, three additional hospitals, hotels, valets, shuttle services, and many special event locations... 1979-1980 Onerations Manager ■ Responsible for the day-to-day management of 45 parking locations and 150 employees... ■ Responsible for the development of maintenance programs for 15 parking garages ranging in size from 300 to 2000 parking spaces... ■ Responsible for developing a new manager training program... OTHER QUALIFICATIONS Professional Associations National Parking Association (NPA) International Parking Institute (IPI) Urban Land Institute (ULI) Education Bachelor of Science in Historv,. Middle Tennessee State University Providing Parking & transportation Planning & Development Services • Management Systems • Auditing 8 Evaluations 16 Proposal to the City afSan Rafael The Parking Network' Presentation of Qualifications for James AN. Odgers, Jr. PROFILE A hands on veteran with over 25 years experience in public administration of parking, transportation, public finance of transportation infrastructure improvements, and creative problem -solving: ■ Developed and organized a Parking Authority from legislative inception ■ Created a unique Comprehensive Parking System Funding Plan that provides credit worthiness for capital projects without burdening the general obligation of the political subdivision served ■ Administered virtually every type of program for parking revenue collection and control including parking fine and parking tax collections ■ Drafted local code and implemented parking regulations through legislative measures to facilitate improved and expanded parking management measures ■ Obtained federal grant funds to demonstrate the role of shared use parking for the economic development in transit development districts ■ Designed automated parking violation processing and collection systems ■ Privatized parking operations as a function of cost effectiveness ■ Developed comprehensive parking management lease programs for municipalities which foster and encourage commercial revitalization and economic development ■ Negotiated complex agreements with public and private parties for joint development management, operating, lease, purchase and other type agreements ■ Involved in various phases of planning, designing and constructing 15 parking garage and 6 surface parking lots ■ Conducted numerous parking related studies of conditions, usage, demands, needs feasibility and comprehensive needs. PROFESSIONAL EXPERIENCE July 1986 - June. 1998 Parking Authority of Prince George's County, MD Executive Director Developed, organized and managed the Parking Authority as a quasi -public corporation with the primary objective of promoting economic development, encouraging commercial revitalization, and complementing an efficient transportation system in Prince George's County. Significantly improved revenues by improving cash controls and collection procedures. Managed personnel complements of 75 employees. Responsible for administration, finance, operating and CIP budgets; parking garage and parking lot operations (cashier, multi -space pay stations, parking meters, fringe parking commuter lots); on -street parking meters; parking enforcement including parking violation processing and fine collections; facility maintenance; closed circuit television facility monitoring system, program planning and development. Organized and transferred parking enforcement operations from the Departments of the Police for Prince George's County to local parking management organizations by demonstrating the role of parking enforcement as a tool for parking management and revenue control. Providing Parking & Transportation Planning & Development Services • Management Systems - Auditing & Evaluations 17 Proposal to the City oJSan Rafael Page 2James W. Odgers, Jr. .June, 1972 - June. 1986 (continued) MontgomerN County (MD) Government Department of Transportation, Division of Parking Assistant Division Chief The Parking Network' Assisted in the administration and management of Montgomery County's Parking Districts that operated as separate and distinct enterprise funds serving Bethesda, Silver Spring, Wheaton, and Montgomery Hills Central Business Districts. Responsible for planning, operations, enforcement, and maintenance elements of program. Organized and transferred parking enforcement operations from the Departments of the Police for Montgomery County to local parking management organizations by demonstrating the role of parking enforcement as a tool for parking management and revenue control. Sept. 1971- June 1972 Washington Suburban Transit Commission Transit Planner Provided technical assistance and coordination with respect to planning and designing Washington Metropolitan Area Transit Authority (Metrorail, stations and rail alignments in Montgomery and Prince George's counties. Involved with resolving site design, traffic, access, parking and other issues affecting interests of local jurisdictions. June, 1966 - Sept. 1971 Montgomery County Government Department of Public Works, Bureau of Parking Supervisor Administrative supervision of various parking programs including parking meter installations, collections, and repair; parking attendant/cashiering; facility maintenance; parking surveys, feasibility studies, and preliminary site and facility design; budget preparation; and parking district tax administration. June 1961— June 1966 Wilbur Smith And Associates Traffic and Transportation Consultants Resident En ig neer Participated in the conduct of regional transportation studies for Richmond, VA; Eastern North Carolina; Charleston, SC; Lafayette and Monroe, LA. Participated in the conduct of statewide needs and fiscal studies for Arizona and Illinois. Conducted annual parking and traffic studies for Historic Williamsburg. OTHER QUALIFICATIONS Education Bachelor of Arts, 1971; University College, University of Maryland Major: Management - including course work in Urban Land Management, Personnel Management, Public Administration and Statistics Minor: Economics - including State and Local Finance Professional Organizations International Parking Institute - Board of Advisors, 1989-1996 Middle Atlantic Parking Association - Past President, Treasurer, Director Providing Parking A Transportation Planning B Development Services • Management Systems • Auditing & Evaluations 18 Proposal rip the ( iii Sapr Rafael The Parking Network" T VIA QUM {. _ •L C 0 tj8 > S19, � Client/Project Project Description Team And Contact Information & Status I Member/Role ................ ........1 1 1 1 . .......... ... Metropolitan Atlanta Rapid Transit Authoritti (MARTA) Mr. Scott Lyle Project Engineer Parsons Brinckerhoff 2424 Piedmont Road NE Atlanta GA 30324 (404) 848-5530 Washington -Dulles International Airport Mr. Wally Johnson Project Manager APTCO Building Suite 240 45005 Aviation Drive Dulles VA 20166-7544 Park Space Airport Parking (formerly Park Place) Mr. Kevin O'Neill Vice President 2741 Camp Creek Parkway Atlanta, GA 30337 koneill@parkspace.com (770) 487-1804 Designed, specified, supervised, and tested the installation of a $1.6 million revenue control system at 2 new stations at North Springs and Sandy Springs. System installed in fall 2000 was on line with central facility management PC and features one of the first known uses of central cashiering in a transit setting. Second phase to be completed in summer 2002 will add "hands free" RFI/AVI system integrated with Georgia 400 Tollway Authority. Developed specifications and RFP for deployment of an RFID-based vehicle retrieval system for this large-scale airport valet operation (largest in the U.S.) System allows PC-based self -checkout by patrons and automates process to locate vehicle to reduce waiting time for patrons. Assisted in the "greenfield" development of this 3000+ space facility. Implemented "Turn -Key Parking Management System", which included general operating policies, forms, procedures, etc. Also, specified and oversaw RFP for equipment installation including cutting edge card access system that featured in -lane receipting, Frequent Parker program, and per transaction credit card debiting. Designed and specified wayfinding system, and provided advice on security, lighting, lot layout, and fleet van purchase/maintenance. Trained managers and employees utilizing our proprietary training and customer service system, "Just One Thing". Provided follow-up auditing program, technical support, operational surveys, and staff training via our "Parking Network Partners" program. Implemented and supervised marketing plan Charlie Munn Project I eader Clyde Wilson John Clancy Assistants Clyde Wilson Project Leader Charlie Munn Assistant Charlie Munn Project Leader Don Lee Auditor Providing Parking Planning A Development Services • Management Systems • Human Resources • Auditing A Surveys 19 t Proposal to rhr Q1, ofSaa Rafael Client/Project And Contact Information Wichita Myatt Regency Wichita Kansas Mr. Tom Young Director of Development Stormont Trice Development 4401 Northside Parkway Suite 300 Atlanta GA 30327 (404) 504-7800 Portsmouth Wyndham Portsmouth, VA Mr. Tom Young Director of Development Stormont Trice Development 4401 Northside Parkway Suite 300 Atlanta GA 30327 (404) 504-7800 University of Central Florida Public Safety & Police Mr. John Clark P.O. Box 163551 Orlando, FL 32816-3551 (407)823-6687 Love Field (DAL) Mr. Lance Johs Project Manager Love Field Parking Garage Expansion Jobsite 8025 Cedar Springs Road Dallas, Texas 75235 Project Description & Status Assisted in design review process for this new luxury 400+ room hotel. Created Preliminary Operating Plan, RFP for Parking Access and Revenue Control System (PARCS), and provided oversight to bidding, negotiation, acquisition, and installation of PARCS. Briefed hotel and development company executives on operating alternatives, validation programs, and administrative issues involving interface of the hotel and deck operations. Assisted in design review process for this new luxury 400+ room hotel. Created Preliminary Operating Plan, RFP for Parking Access and Revenue Control System (PARCS), and provided oversight to bidding, negotiation, acquisition, and installation of PARCS. Briefed hotel and development company executives on operating alternatives, validation programs, and administrative issues involving interface of the hotel and deck operations. Performed a review of campus revenue collection systems for visitor parking, including evaluations of different brands of pay and display and pay by space systems. Wrote RFP for systems and supervised invitation and collection of bids. Reviewed bid responses and made recommendations for selection. Review hardware and software specifications. Chart control pathways from equipment through software and finally to each control point. Participate in weekly planning meetings. Work with vendor between weekly meetings, chart progress and identify potential problem areas. Work with vendor to overcome potential problem areas and develop solutions. Monitor installation and testing procedures compliance. Project now underway. More references are available upon request The Parking Network" Team Member/Role Chai lie Munn Project Leader Charlie Munn Project Leader Charles Munn Project Leader Clyde Wilson Project Leader Charlie Munn John Clancy Assistants Providing Parking A Transportation Planning 8 Development Services • Management Systems - Auditing 8 Evaluations 20 i Proposal to the Cir), oJ'San Rola The parking Network" Center City Commission Conducted operational review for newly created Clyde Wilson Memphis Parking AuthoritN parking authority. Surveyed rates, maintenance, Project Leader Ms. Janet Pfaff customer service & amenities, lighting, signage, Director of Operations & Special hours of operation, staffing levels, marketing & Charlie Munn Projects merchandising parking services, etc. Provided Assistant 114 South Main Street market analyses, economic pro formas, and planning Memphis, TN 38103 advice for new deck serving mixed-use project (901) 575-0540 consisting of hotel, restaurant, and cinema. City of Concord, Performed an operational review and market analysis Clyde Wilson New Hampshire for this metropolitan area of 100,000 for on- and off- Project Leader Mr. Doug Woodward street parking operations, pricing, administration, and Consultant to the City Manager organization. This included a review of rates, fines, Jim Odgers Mr. Harry Cutting space usage allocation, and analysis and Don Lee Purchasing Manager recommendations regarding future options for Charlie Munn 41 Green Street organizing and financing parking operations as a city Assistants Concord, NH 03301 department, division, utility, or parking authority. (603) 226-2695 Silver Spring Regional Center Performed an operational review, facilities survey, Charlie Munn & Urban District and market analysis and for this metropolitan area of Project Leader Montgomery County MD 125,000 for metered and gated parking operations. Mr. Joe Callaway This included a review of rates, general facility Clyde Wilson Operations Manager conditions, space usage allocation, customer service Assistant 8435 Georgia Avenue issues, and analysis and recommendations regarding Silver Spring, MD 20910 future options for changing operating modes, facility (301) 565-5864 improvements, and upgrading equipment. City of Charlotte Performed operational review, audit, and Secret Charles Munn Department of Transportation Parker Survey of the outsourced privatized operation Project Leader Ms. Clement Gibson for the City. Made a number of substantive Administrative Officer recommendations for changing policies and James Odgers Department of Transportation procedures, streamlining organization, and improving Assistant 229 S. Brevard Street Suite 102 customer service. Charlotte NC 28202 Clyde Wilson (704) 336-4905 Assistant Providing Parking & Transportation Planning 8 Development Services • Management Systems • Auditing 8 Evaluations 22 Proposal to the Cin of 10 Rafael The Packing -- Network- 4 etwork - ck�li+►'L4i�f��''�' �_ - Client/Project Team And Contact Information Project Descri tp ion & Status Member/Role City of Miami Mr. Scott Simpson City Of Miami Finance Department 6th Floor 444 SW 2nd Ave. Miami, FL 33233 (305) 416-1377 City of Cincinnati Department of General Services Mr. Charles Cullen, CAPP Director of Parking Services Two Centennial Plaza 805 Central Avenue Suite 310 Cincinnati OH 45202 (513) 352-1902 Ongoing contract to administer, audit, and collect parking surcharge assessed by the city on all commercial parking facilities. Responsibilities include full time staff to assist city personnel in parking related issues, develop and maintain database of over 300 properties with over $100 million in gross revenue, insure timely payments of all amounts due, perform random and non-compliance audits of parking operations, and provide reporting to the city staff and administration. Performed operational review and Secret Parker audit for this self -managed operation. Subsequently retained to develop comprehensive Standard Operating Procedures Manual for the department with the goal of enhancing accountability, improving consistency of operation, and training of personnel (now underway). Clyde Wilson Project Manager Fred Bredemeyer Assistant Charles Munn Assistant Charles Munn Project Leader Providing Parking 8 Transportation Planning & Development Services • Management Systems • Auditing & Evaluations 23 PARKING FINAN( 1 %1. MODEL ASSUMPTIONS FOR ALL SCENARIOS April 2002 Note: The lollowing are not policy recommendations. This is an update to the financial projection assumptions originally set forth in Nov 2000. Nov 2000 1. Parking Manager starts July 2001. 2. Equivalent of one additional field position required by January 2002. 3. Number of parking citations remain constant until 2002/03, then increase by 3% per year. 4. Construction commences on new structure in 2001/02 and is completed in 2002/03. 5. Revenue and expenditures for new structure begin 1/1/03. 6. An additional 150 monthly parking permits are issued downtown. 7. Hourly spaces in both structures have a 50% occupancy rate, to accommodate the pending projects (either under construction or not fully occupied) including Kaiser, Clocktower, Rafael Town Center, and El Camino. 8. "A" Street Parking Structure upgrade of computer and revenue control takes place at the same time as the new structure, and type of revenue control matches type in new structure for each scenario. This new April 2002 1. Parking Manager started in Nov 2001 2. Equivalent of one additional field position required by July 2002. 3. UNCHANGED — Number of parking citations to remain constant until 02/03, then increase by 3% per year. 4. Construction commences on new structure in SnrinR 2003 and is completed in Spring 2004. 5. Revenues and expenditures for new structure to begin Spring 2004. 6. An additional 75 monthly parking permits are issued downtown. 7. Hourly spaces in new facility will be at 25% of current facility. 8. "A" Street Parking Structure upgrade of parking access/revenue control equipment will take place before the completion of the new structure. This new system will be financed over 5 years.