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HomeMy WebLinkAboutCC Mosquito 2016 InterviewsAgenda Item No: 1
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Meeting Date: April 4, 2016
SAN RAFAEL CITY COUNCIL AGENDA REPORT
Department: City Clerk
Prepared by: Esther Beirne City Manager Approval:
v
File No.: 9-2-9
SUBJECT: INTERVIEW OF APPLICANT AND CONSIDERATION OF
APPOINTMENT TO FILL ONE TWO-YEAR TERM ON THE SONOMA
MARIN MOSQUITO & VECTOR CONTROL DISTRICT BOARD TO
THE END OF DECEMBER, 2017 (CC)
It is recommended that the City Council interview the following applicant to fill one two-year
term on the Sonoma Marin Mosquito & Vector Control District Board, with term to expire the
end of December, 2017.
Name Time of Interview
Pamela Harlem 5:00 p.m.
At the meeting of January 19, 2016, the City Council called for applications to fill one two-year
term on the Sonoma Marin Mosquito & Vector Control District Board to the end of December,
2017. One (1) application was received in the City Clerk's Office.
ACTION: Approve staff recommendations.
Enclosures: One (1) Application
Marin/Sonoma Mosquito & Vector Control District Board Requirements
FOR CITY CLERK ONLY
File No.: ^.2 cl
Council Meeting: L4.),, 20/�
Disposition: 'Pc«u aaec�izt,,�
City Of San Rafael, Ca Boards & Commissions
Profile
Which Boards would you like to apply for?
Marin/Sonoma Mosquito and Vector Board
Question applies to Fire Commission.
FILING DEADLINE: Wednesday, March 9, 2016 at 5:00 p.m.
Question applies to multiple boards.
Pamela
First Name
Email Address
736 Montecillo Road
Street Address
San Rafael
City
12 years
Resident of the City of San Rafael for how many
years?
Home: (
Primary Phone
McKesson
Employer
Business Address
Harlem
Middle Last Name
Initial
Mobile: (
Alternate Phone
Partnership Sales Manager
Job Title
736 Montecillo Road, San Rafael, CA 94903
Interests & Experiences
Submit Date: Mar 04, 2016
Status: submitted
Suite orApt
CA 94903
State Postal Code
Do you participate in any civic activities?
-Voter!; -Volunteer leadership role with Dixie School District (currently Site Council member for Miller Creek
Middle School; formerly fundraising committee of Mary Silveira Hoe & School Assoc) -Volunteer REST
Shelter program, feeding approx 30-40 men on Wednesday evenings at Rodef Sholom. -Former board
president and currently scholarship committee member for Women Health Care Executives, a Bay area
organization connecting women in healthcare leadership roles and offering opportunities for educational
support to college and graduate school women future leaders.
List any civic organizations to which you are a member:
None at this moment, unless you consider the Miller Creek Site Council and Miller Creek Home and School
Association.
Education:
MBA from Booth School of Business at University of Chicago BA in Economics Honors Program at Temple
University (Philadelphia)
Why are you interested in serving on a board or commission?
Now that my children have moved into their teen years, even with full time work, I find that I have time to again
pick up my civic and volunteer activities that are outside the sphere of their schools. Recently I took the
children to Sacramento to visit the state capitol, meet with Assemblyman Levine's office, and sit in on the
public portion of the CA Board of Psychology meeting (my husband is a clinical board member.) It was an
inspiring day and illuminated to me that I am missing this part of my life. I have followed the activities of the
Mosquito and Vector Board in the newspaper. My personal knowledge of such things is limited to living for
two years in the tropics as a Peace Corps volunteer. I would truly welcome the opportunity to serve our
community on the Sonoma/Marin Mosquito and Vector Board.
Describe possible areas in which you may have a conflict of interest with the City:
None
Pamela Harlem Resume Aaril 2015.adf
Upload a Resume
PAMELA HARLEM, MBA, FACHE
SUMMARY OF QUALIFICATIONS
Senior healthcare management and sales professional with 20 years experience in business and strategic
planning, sales, marketing, and product/service line development. Passionate about Better Health. Strong
vertical and horizontal knowledge of healthcare industry domestically and internationally with
specialization in medical imaging. National presenter and published in trade journals. Exceptionally
strong skills in market analysis, leading strategic initiatives, and relationships/collaboration-building.
PROFESSIONAL HIGHLIGHTS
• Consistently exceeded revenue targets for QICS through resellers: President's Circle member in
2013 and 2014; Achiever status in 2012.
• Elected Board Member and served as President (2013) of Women Health Care Executives, San
Francisco Bay Area professional organization representing leaders across many healthcare fields.
• Built entrepreneurial radiology consulting venture; clients in 37 US states, UK and Middle East.
• Initiated radiologist peer review consulting service, resulting in improved clinical quality, data
collection and analysis, and transparency in reporting for client hospitals and physician practices.
• Conducted feasibility study, developed pro forma and coordinated launch of new revenue -generating
outpatient service, Program for Personalized Health & Prevention at University of Chicago
Hospitals.
• Presented at American College of Heatlhcare Executives, 50th Congress on medical imaging
outpatient business growth; twenty percent of applications accepted for presentation; received
excellent audience ratings.
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MCKESSON TECHNOLOGIES INC. / PEERVUE INC. 2010 -Present
Partnership Sales Manager, IWS QICS
Develop and execute reseller strategy for IWS QICS product. Manage joint marketing and sales program
with resellers. Support peerVue and reseller sales representatives in end -customer sales process. Manage
contracts with resellers. Merit -based promotion in October 2014.
• Almost tripled revenue by 2015 through channel partners in the three -years post -acquisition.
Exceeded product revenue targets in 2012, 2013 and 2014.
• On -boarded one new channel partner in USA and supported development of international (UK,
Saudi, Australia) new business and channel partners.
• Initiated Military DIACAP project for QICS in 2012; Army DIACAP completed early 2015 with
Navy and Air Force likely to be completed later in 2015.
• First QICS sales into Air Force and Veterans Administration VISNs. Developed regular
communications with all three military branches PACS purchasing departments.
• Impacted implementation and support processes by facilitating peer-to-peer relationships between
McKesson Sub-BUs with reseller counterparts.
Channel Manager, peerVue QICS (2010-2012)
Developed and implemented business and marketing plans. Managed activities to develop sales pipeline.
McKesson acquired peerVue in 2012.
• Re -invigorated sales channel partnerships, growing reseller sales to 50% of total sales revenue.
• Rolled out QICS, new platform and service model, to resellers with 100% adoption.
RCG HEALTHCARE CONSULTING 2000-2009
Massachusetts General Hospital Radiology Associates formed RCG in 1998 to provide management and
IT consulting services to other academic and community medical centers and physician practices.
Regional Director (2003-2009, San Rafael, CA)
Led business development and marketing strategies. Provided quarterly reports to Board of Directors.
Managed consultant professional staff.
• Doubled revenues, expanded win -rate and play -rate to include clients in Western USA states.
• Introduced standardized processes for consulting engagement life cycle, which streamlined planning
and resource allocation, improved quality of deliverables and increased client satisfaction.
• Managed RCG's relationship as first-ever preferred radiology consulting vendor for supply chain
organization, University HealthSystem Consortium (UHC).
• Built strong relationships with client stakeholders, contributing significantly to growth of business
through word-of-mouth, client recommendations and repeat clients.
Manager, Consulting Services (2002-2003, Boston MA)
Identified, planned and implemented growth of new service lines internally.
• Initiated service lines in outpatient strategic planning for inpatient facilities, billing/reimbursement
assessments, and aligning business relations between facilities and physician practices.
• Conducted feasibility study to introduce advanced imaging services in geographically remote areas;
client achieved budgeted projections; model adopted for similar engagements within consulting firm.
• Led consulting team in quality and process improvement for several National Trusts in UK.
Senior Consultant (2000-2002, Boston, MA)
Provided expertise in operations re-engineering and business development to hospitals across USA.
Supported Executive Director in development of business plan, consulting tools, and RFP responses.
• Developed highly successful and unique approach to five-year strategic planning for imaging
services, subsequently adopted as standard for similar engagements at consulting firm.
• Designed training programs for clinical managers at MGH interested in consulting roles with RCG.
UNIVERSITY OF CHICAGO MEDICAL CENTER, Chicago, IL 1998-2000
Project Manager, Program Planning
Conducted quantitative and qualitative analysis for Vice President, Marketing and Business Development.
• Created framework and conducted feasibility studies for transplant services, integrated women's
healthcare delivery system, outpatient geriatrics, gastroenterology oncology services, and executive
health program.
• Analyzed capacity and workflow for Emergency Room reconstruction, Hematology/Oncology
clinic, Phlebotomy services, Breast Health Center, and Surgical Pathology.
• Saved hospital $50,000 per year in paging system improvements.
THE UNIVERSITY OF CHICAGO, Chicago, IL 1996-1998
Director, The College Fund (1997-1998)
Developed annual strategy and cultivated relationships with key donors. Supervised department
professional and support staff.
• Led team in record-breaking and aggressive $3 million revenue goal.
Assistant Director, The College Fund (1996-1997)
Cultivated relationships with alumni class leaders and oversaw written solicitation/marketing
communications.
• Generated over $100,000 in increased revenue.
Pamela Harlem Page 2
PLANNED PARENTHOOD/CHICAGO AREA, Chicago, IL 1995-1996
Assistant Director, Human Resources
Hired employees, resolved personnel issues, and coordinated benefits administration for 100 employees.
Managed volunteer program involving 80 non -paid staff at seven sites.
• Reduced volunteer turnover by 20%. Created annual staffing goals, recruitment and retention
strategies, and training seminars for volunteer program. Gained approval for first-ever annual
budget.
• One of three staff members requested to serve on management committee to develop five-year
strategic plan. Presented recommendations to CEO, board members and committee.
OTHER WORK EXPERIENCE
UNITED STATES PEACE CORPS, Sri Lanka 1992-1994
Community Health/Small Business Advisor: Conducted needs assessments and launched programs to
improve health and income in service area. Conducted communications in Sinhala language.
CENTER FOR INNOVATIVE TRAINING AND EDUCATION, Philadelphia, PA 1989-1992
Instructor: Taught secretarial skills at government -funded job training company. Achieved highest rates
of attendance and job placement in agency.
EDUCATION
M.B.A., University of Chicago Booth School of Business, Chicago IL 1999
B.A. Economics, University Honors Program, Temple University, Philadelphia PA 1989
CURRENT PROFESSIONAL AFFILIATIONS
McKesson OWN -IT San Francisco, Member and Volunteer
American College of Healthcare Executives, Fellow
Women Health Care Executives, Member and Past -President
Pamela Harlem Page 3