HomeMy WebLinkAboutCM Digital Services Update PPTDigital Services Update January 17, 2017
? Q Local Services Make a Payment Report an Issue
HE Select answer type
6usjness Culture, recreation & pools Education and childcare
I
l
1
A brief history
February 2016 Request for vendor interest
July 2016 Contract approval
October 2016 Public beta site launched
December 2016 New site made live; old site archived
Guiding Principles
1. Identify user -needs
2. Create content that's consistent and easy to
understand
3. Use analytics & data
4. Lots of iteration
https://www.citvofsanrafaeI.org/design-principles-guidelines/
0r:awinMMUMMIRRIMaresIN`lGre
SAN RAFAEL RESIDENTS BUSINESSES VISITORS EVENTS oEHIRIMENTS NEWS CONTACT
welcome to ban Kamm
Discover what San Rafael can do for you.
What's Next
■ Online forms and payments
■ More data sets
■ Integrations with other digital services
■ Analytics & user testing
J)(�arky�u
'A"
ti
c,Ty w il"
a