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HomeMy WebLinkAboutCM City Council Goals____________________________________________________________________________________ FOR CITY CLERK ONLY Council Meeting: 5/07/2018 Disposition: Accepted Report Agenda Item No: 7.a Meeting Date: May 7, 2018 SAN RAFAEL CITY COUNCIL AGENDA REPORT Department: City Manager’s Office Prepared by: Rebecca Woodbury, Senior Management Analyst City Manager Approval: ______________ TOPIC: CITY COUNCIL GOALS, STRATEGIES, AND TASKS FOR 2018-19 SUBJECT: INFORMATIONAL REPORT ON THE DRAFT CITY COUNCIL GOALS AND STRATEGIES, AND KEY IMPLEMENTATION TASKS FOR FISCAL YEAR 2018-2019 RECOMMENDED ACTION: Accept report and provide direction and feedback to staff regarding proposed draft City Council Goals & Strategies. DISCUSSION: Each year, the City Council approves a set of goals, strategies, and key implementation tasks for the upcoming fiscal year in concert with the City budget. The goals are: A. Neighborhood and Economic Vitality: create and preserve a heathy economy and neighborhoods B. Quality of Life: serve and strengthen community and regional relat ionships C. Public Safety: prevent and respond to emergencies D. Public Assets: improve and preserve public assets E. Foundational Services: sustain organizational viability and exemplary service Each goal includes a subset of strategies and correlating tasks that help determine the work plan of the City for the upcoming fiscal year. The City Manager uses this document to guide what departments will work on throughout the year and how resources will be deployed. Some tasks are completed within the fiscal year, while others are multi-year endeavors. The City Council Goals & Strategies (attachment 1) is a first draft based on initial input from the City Council and department directors. Some tasks are rolled over from the prior year as part of phased, multi-year efforts, while others are new initiatives that have come up as new City Council priorities, based on feedback from the community. City Manager’s Office staff will make revisions to this draft based on direction from the City Council, and ultimately the Council will consider a final draft as a component of the new fiscal year’s budget. Areas of focus include initiatives to address homelessness, expand affordable housing opportunities, and improvements to ease traffic congestion. These were identified as the top three largest problems facing the City of San Rafael in the most recent Resident Satisfaction Survey, which can be viewed at www.cityofsanrafael.org/resident-satisfaction-survey. SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 2 A common theme throughout the City Council Goals & Strategies is modernization of service delivery through the use of new technology. Examples range from implementing a new Enterprise Resource Planning (ERP) system—a major and multi-year effort that includes every City department—to working with a civic tech start-up to provide police officers with de-escalation techniques when responding to calls with subjects suffering from mental illness. Finally, the City Council Goals & Strategies document also includes a partial selection of accomplishments from the past fiscal year. Last year’s goals can be viewed at www.cityofsanrafael.org/goals-objectives. COMMUNITY OUTREACH: Community outreach and engagement is an important element throughout the City Council Goals & Strategies. Most tasks require specific outreach plans and activities, such as the outreach conducted when making improvements to parks or the new transit center. Other examples of community outreach include launching an online engagement platform for soliciting input during the multi-year General Plan 2040 update process, developing a citywide open data program, and hosting a mental health awareness event. FISCAL IMPACT: There is no direct fiscal impact to accepting this report. Tasks requiring funding will be built in the City budget and presented to you at a future meeting. RECOMMENDATION: Accept report and provide direction and feedback to staff on any recommended changes to the City Council Goals & Strategies. ATTACHMENT: 1. Draft City Council Goals & Strategies for Fiscal Year 2018-19 April 2018 City Council Goals & Strategies Fiscal Year 2018-19 MISSION The Mission of the City of San Rafael is to enhance the quality of life and to provide for a safe, healthy, prosperous and livable environment in partnership with the community. VISION Our vision for San Rafael is to be a vibrant economic and cultural center reflective of our diversity, with unique and distinct neighborhoods in a beautiful natural environment, sustained by active and informed residents and a responsible innovative local government. April 2018 HIGHLIGHTS OF ACCOMPLISHMENTS FOR 2017-18 ● Issued $48.5 million in bonds and started construction on a new Public Safety Center as well as Fire Stations 52 and 57, including relocation to temporary facilities and demolition. ● Integrated SMART train service into San Rafael’s transportation network, including new signal systems, a Quiet Zone, parking, signage, and other improvements. ● Began implementing the SMART Larkspur Extension agreement including Andersen Drive intersection reconstruction and CPUC review, initiation of Francisco Blvd West rebuild, property transfers and easements, and project facilitation. ● Developed a pilot program to regulate cannabis business activity, including zoning changes and licensing and prepared a cannabis business tax ballot measure for the June 2018 election to enhance revenues for regulatory efforts and other City services. ● Worked with the County of Marin to launch a coordinated entry program, housing 30 chronically homeless people in the first 5 months. ● Completed transition to district-based elections, including numerous public hearings, community meetings, dedicated web pages with bilingual material, demographic data, and mapping services. ● Initiated the General Plan 2040 update, established a work program, and formed a 23-person community steering committee. ● Received a Cultural District designation for Downtown San Rafael, one of only 14 in the state. ● Continued the Together San Rafael organizational culture effort including a pilot Learning Lab program, providing employees with training on human-centered design and hosted a “Demo Day” event for employees to share their solutions to cross-departmental work challenges. ● Updated the City’s sidewalk ordinance and developed a cost-sharing program for repairs to provide applicants with matching funds and paying for sidewalk, curb and gutter repair. ● Completed major street repair and resurfacing projects including the Las Gallinas / Freitas Parkway intersection, Second and Grand Ave intersection, and the G Street drainage and resurfacing project. ● Coordinated the Latino Civic Leadership Task Force and hosted a boards and commission fair. ● Completed construction of solar on three city facilities (Public Works Building, Boro Commun ity Center, and the C Street Parking Garage). ● Supported the Downtown Streets Team launch of the Marin Mobile Care mobile shower program. ● Amended the City’s parking ordinance and implemented time-limited parking in East San Rafael. ● Worked with community groups to design a new playground at Albert Park and raise funds for additional features ● Spearheaded the creation of “Opening Doors: Marin,” a countywide housing task force focused on creating sufficient housing to end chronic homeless. ● Removed 117 unlawful campsites and associated debris in open space areas. ● Enhanced community engagement efforts in the Police department through “Coffee with a Cop” meet-and-greets, National Night Out, Camp Chance, a youth academy at Davidson Middle School, and increased use of social media including Nextdoor. ● Completed a Downtown Parking & Wayfinding Study. ● Hosted a community-wide employment fair for low-income people looking for work. ● Transitioned all City electricity accounts to 100% renewable Deep Green electricity, reducing municipal emissions by 16%. ● Deployed Narcan/Naloxone in all police cars to help save lives for opioid overdoses. ● Merged the San Rafael Police Department’s Crisis Response Unit with Novato, reducing costs and leveraging shared resources. ● Converted to a third-party medical billing company, eliminating the ambulance billing backlog. ● Completed a Local Hazard Mitigation Plan. ● Launched gigabit public internet connection at both libraries. April 2018 GOAL A: STRATEGIES AND KEY IMPLEMENTATION TASKS SUBCOMMITTEES DEPARTMENTS NEIGHBORHOOD AND ECONOMIC VITALITY Create and preserve a healthy economy and neighborhoods 1. Sustain vibrant neighborhoods, Downtown and other business areas. a. Work with a Steering Committee to continue preparation of General Plan 2040 and begin Downtown ‘Precise Plan.’ b. Collaborate with the East San Rafael working group and Downtown Business Improvement District to develop and empower businesses. c. Facilitate application process for cannabis businesses in approved license categories. d. Launch commercial over-the-counter plan check for small tenant improvements. e. Launch OpenCounter, a new online platform for business owners to navigate permit requirements and costs. f. Improve parking conditions in East San Rafael through strategies like enforcing time limited parking and adding supply where possible. g. Launch “Permit Simplicity” customer service program in partnership with Marin Builders Association. Economic Development Subcommittee Community Development Economic Development Economic Development Community Development Economic Development and Community Development Public Works and Parking Services Community Development 2. Facilitate affordable housing opportunities and reduce the number of people experiencing homelessness. a. Support and promote the “Opening Doors: Marin” initiative. b. Expand affordable housing opportunities through the 999 3rd Street, 703 3rd Street Sierra Building, and Mill Street 2.0 projects. c. Support the Marin Mobile Care program as well as the relocations of Ritter Center and St. Vincent’s social service organizations. d. Update the city’s accessory dwelling unit ordinance. e. Explore protections to increase rental and ownership housing affordability. Homelessness Subcommittee City Manager’s Office City Manager’s Office City Manager’s Office City Manager’s Office & Community Development City Manager’s Office 3. Reduce greenhouse gas emissions. a. Work with Marin Sanitary Service to revise rate setting methodology. b. Add solar to City Hall, including EV charging stations. c. Complete the Climate Action Plan update. Sustainability Liaison City Manager’s Office City Manager’s Office City Manager’s Office April 2018 GOAL B: STRATEGIES AND KEY IMPLEMENTATION TASKS SUBCOMMITTEES DEPARTMENTS QUALITY OF LIFE Serve and strengthen community and regional relationships 1. Work to provide literary, artistic, recreational and cultural experiences for all residents and embrace our diversity. a. Promote culture and art through the Downtown Cultural District and ‘Life in San Rafael’ campaign. b. Expand creative science, technology and arts programs for all ages. c. Provide immigration information services to residents. d. Support and promote the Age-Friendly San Rafael initiatives. Economic Development Subcommittee Economic Development Library Library Community Services 2. Collaborate with community partners and utilize the expertise of Boards and Commissions, agencies, and associations. a. Work with County Parks to provide park ‘Experience Kits’ to the community. b. Collaborate with local schools to ensure all students have a Library card, the community schools initiative, enhanced after-school programs, and shared use of facilities. c. Seek out creative funding partnerships with community groups to fundraise for park and playground improvements. Library Library Community Services 3. Improve resident engagement and governmental transparency. a. Create a citywide open data program for budget and other metrics. b. Enhance civic participation through promotion of voter registration, a digital candidate guide and support of the Latino Civic Leadership Initiative. c. Launch an online engagement platform for the General Plan 2040 process. d. Increase use of social media, including exploring live streaming of City Council meetings through Facebook Live. City Manager’s Office City Clerk’s Office and City Manager’s Office Community Development City Clerk’s Office and City Manager’s Office April 2018 GOAL C: STRATEGIES AND KEY IMPLEMENTATION TASKS SUBCOMMITTEES DEPARTMENTS PUBLIC SAFETY Prevent and respond to emergencies 1. Plan for essential public facility upgrades and improvements with ¼ cent additional Measure E funds. a. Complete construction of Fire Stations 52 and 57 and continue construction of a new Public Safety Center. b. Begin design phase for Fire Stations 54 and 55 remodels. Facilities Subcommittee Public Works, Fire, Police, and City Manager’s Office Public Works & Fire Department 2. Provide a safe and secure environment for people, businesses and property in the community. a. Implement crosswalk safety enhancement program. b. Host a mental health awareness event at the Rafael Theater. c. Provide officers with de-escalation and behavior profiles on their mobile devices to help with subjects suffering mental illness. d. Pilot a grant-funded paramedicine pilot project to increase preventative care for some patients rather than relying on 9-1-1. e. Enhance education and enforcement efforts to reduce traffic collisions. f. Explore and develop short-term rental policies and procedures. Public Works City Manager’s Office and Police Department Police Department Fire Department Police Department Community Development 3. Further develop community and organizational emergency readiness. a. Explore strengthening laws for wildland urban interface protection and enhance wildfire preparedness education. b. Promote emergency preparedness education for businesses, with a focus on small and Latino-owned businesses. c. Update emergency volunteer plan. Fire Department Economic Development City Manager’s Office 4. Pursue cost saving and efficiency measures for emergency services. a. Work with the County of Marin to roll out emergency operations center and disaster service worker trainings for employees. b. Develop a countywide disaster response and recovery template website, working with County and other cities/towns. c. Coordinate and conduct multi-agency public safety trainings. Fire Department City Manager’s Office Fire and Police Departments April 2018 GOAL D: STRATEGIES AND KEY IMPLEMENTATION TASKS SUBCOMMITTEES DEPARTMENTS PUBLIC ASSETS Improve and preserve public assets 1. Plan use of Measure A funds for park and open space. a. Working with the B Team and Gerstle Park Residents Association, build a new playground at Albert Park. b. Make playground improvements at Victor Jones park. c. Enhance vegetation management services in open space areas. Public Works and Community Services Public Works and Community Services Fire Department 2. Sustain effective level of core infrastructure. a. Implement the sidewalk repair pilot program. b. Implement Capital Improvement Plan projects including, a new Southern Heights Bridge, landslide repair on Irwin Street, underpass at Smith Ranch Rd, San Quentin pump station, new stormwater catchments, and more. c. Work with community partners and agencies to obtain funding for dredging the San Rafael Canal. d. Complete analysis and report on new library facility options. Facilities and New Library Subcommittees Public Works Public Works Public Works Library 3. Improve mobility by reducing traffic congestion and expanding bicycle, pedestrian and transit. a. Work with Golden Gate Transit to design a new transit center in Downtown. b. Continue to seek funding and begin construction of a multi-use path from 2nd to Andersen. c. Build a pedestrian bridge over the Canal at Grand Ave. Public Works Public Works Public Works 4. Support SMART operations and prepare for extension to Larkspur. a. Work with SMART to flip Francisco Blvd with the rail line. b. Make intersection improvements at Andersen and Rice Drive. c. Make improvements to intersections of the rail line at 3rd & 2nd. d. Prepare an application for a Quiet Zone from 2nd Street to Larkspur. e. Improve passenger welcoming experience at downtown San Rafael station Public Works Public Works Public Works Public Works Public Works & City Manager’s Office April 2018 GOAL E: STRATEGIES AND KEY IMPLEMENTATION TASKS SUBCOMMITTEES DEPARTMENTS FOUNDATIONAL SERVICES Sustain organizational viability and exemplary service 1. Achieve short and long term financial viability and continue to seek financial resources for City priorities. a. Diversify sales tax revenue through new business development, with focus on Marin Square, Northgate Mall, and Downtown. b. Initiate excise tax collection / accounting practices if Measure G is successful. c. Update and consolidate the Master Fee Schedule. d. Develop a purchasing manual for clarity and guidance around large and small purchases. Economic Development and Finance Subcommittees Economic Development Economic Development and Finance City Manager’s Office and Finance City Manager’s Office 2. Continue organizational excellence and succession planning. a. Expand and grow the Together San Rafael initiative including a second Learning Lab cohort and a revamped recognition program. b. Work with other agencies in Marin to recruit new employees and revamp the new employee onboarding experience. City Manager’s Office and Human Resources Human Resources 3. Employ technology to improve efficiency and service level ability. a. Begin implementation of new citywide enterprise resource planning (ERP) system. b. Implement new electronic agenda management software. c. Develop a records management program and expand document management to other city departments. d. Implement highest priority security upgrades. e. Replace the Building Division’s system for scheduling inspections. Finance and Information Technology City Clerk’s Office City Clerk’s Office and Information Technology Information Technology Community Development