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HomeMy WebLinkAboutLR Product and Services AgreementContract # _00118811
PRODUCT AND SERVICES AGREEMENT
CLIENT INFORMATION
ORGANIZATION FULL
LEGAL NAME:
City of San Rafael
ADDRESS:
618 B Street, San Rafael, CA 94901
CONTACT NAME:
Catherine Quffa
TELEPHONE:
415A85-3078
EMAIL:
catherine.quffa@cityofsanrafael.org
Date: 3" (k
Date:
OVERVIEW OF AGREEMENT
This Agreement consists of this cover page, the Schedule, the General Terms, and the following Product Attachments:
Recreation Management Product Attachment
NOTE: If Client is tax exempt, certificate must be provided along with signed contract.
In consideration of the mutual promises and covenants contained in this Agreement, Client and Active hereby agree to be bound by
this Agreement. By signing below, Client acknowledges and confirms that it has read this Agreement.
CLIENT
AcnvE NETWORK, LLC
Signature:
Signature:
Name: jim Srhut7
Name:
Title: City Manager
Title:
ly a
Date: 3" (k
Date:
3
Active Network, LLC
717 N Harwood Street, Suite 2500, Dallas, TX 75201
Telephone: (469) 291-0300
Version: 08/02/18
Contract # _00118811
Products and Services General Terms
Your relationship with Active and your use of Active's products and services (including your licensing of Active's SaaS and/or Desktop Software, your use of Services,
and/or your purchase or leasing of Hardware) are subject to the terms and conditions set forth herein and are between you and Active. Capitalized terms are defined
in Section 7 below, unless otherwise defined within the body of this Agreement, the applicable Product Attachment, or Schedule. In order to use the Products, you
(referred to herein as "Client") must first agree to this Agreement. You represent and warrant that you have the necessary and full right, power, authority, and capability to
accept this Agreement, to bind your organization, and to perform your obligations hereunder. You can accept this Agreement by: (a) clicking to accept or agree to this
Agreement, where this option is made available to you by Active in the user interface for any Product; (b) where a link to this Agreement appears in an order form,
Schedule, or other document provided to you by Active, by signing such document; (c) by signing this Agreement, if there is a designated area to sign; or (d) by actually
using the Products. In the case of (d), you understand and agree that Active will treat your use of the Products as acceptance of this Agreement from that point onwards.
You may not use the Products and may not accept this Agreement if (i) you are not of legal age to form a binding contract with Active, or (ii) you are a person barred
from receiving the Products under the laws of the United States or other countries, including the country in which you are a resident or from which you use the Products.
You may not use the Products if you do not accept this Agreement. By accepting this Agreement, you agree as follows:
1. AGREEMENT STRUCTURE AND SCOPE.
1.1. General Terms and Incorporation of Product Terms. This Agreement establishes the general terms and conditions to which the parties have agreed to in
order to facilitate the licensing of Software and the provision of Products. Additional Product -specific terms and conditions are set forth in one or more documents
referenced in the applicable Schedule, each of which is incorporated herein (each, a "Product Attachment). All references to the 'General Terms" mean this
document, exclusive of Product Attachments and Schedules.
1.2. Incorporation of Schedules. The parties may enter into new Schedules from time to time. Each Schedule incorporates the terms of these General Terms and
the applicable Product Attachment.
1.3. Incorporation of EULAs. Client's use of any Third Party Products hereunder may be subject to, and Client will comply with, this Agreement and any applicable
Third Party EULA(s).
1.4. Affiliates. Client's Affiliates may order Products from Active (or one of Active's Affiliates) by entering into a Schedule. In the event that a Client Affiliate enters
into a Schedule with Active (or an Affiliate of Active), reference in this Agreement to 'Client" and 'Active" will mean the respective entity that accepts (as described in
the Preamble) the applicable Schedule. Each such Schedule will be deemed to be a separate agreement.
FINANCIAL TERMS.
2.1. Fees; Payment Terms; Currency. Fees, currency, and payment terms are specified in the applicable Schedule. Unless otherwise specified in the Schedule,
all amounts owed by Client that are not directly collected by Active are due from Client within 30 days from either (a) the end of the remittance cycle during which the
fees accrued (if related to registrations or transaction processing), or (b) the date of the applicable invoice. Past due fees will accrue interest at the lesser of the annual
rate of 10% per annum or the maximum amount permitted by applicable law. In the event of any non-payment or delay in paying a fee, Client agrees to reimburse
Active for any fees and expenses incurred in its collection efforts. Payment of fees is under no circumstances subject to or conditioned upon the delivery of future
Products or functionality. Except as otherwise provided in a Schedule, Active may modify the subscription fees once per calendar year upon 30 days' notice, provided
that any such increase will not exceed 5% over the then -current subscription fees.
2.2. Taxes. The prices in this Agreement do not include Taxes. Client is responsible for and agrees to pay any and all Taxes. If Client is tax-exempt, Client will send
Active a copy of its valid tax-exempt certificate (or, as applicable, its resellers certificate) prior to execution of any Schedule. Client is solely responsible for determining
which, if any, Taxes apply to Client's use of the Products and for collecting, remitting, and reporting the correct amounts of all such Taxes to the applicable governmental
authorities, even if Active provides Client with tools that assist Client in doing so. In the event that a governmental authority requires Active to pay any Taxes attributable
to Client's use of the Products, Client agrees to defend, indemnify, and hold Active harmless from all such Taxes and all costs and expenses related thereto.
3. LIMITED RIGHTS AND OWNERSHIP; INDEMNIFICATION.
3.1. Reservation of Rights. All rights not expressly granted in this Agreement are reserved by Active and its licensors. Client acknowledges that: (a) all Protected
Materials are licensed and not sold; (b) Client acquires only the right to use the Products in accordance with this Agreement, and Active and/or its licensors will retain
sole and exclusive ownership of and all rights, title, and interests in the Products, including the following: (i) all Intellectual Property embodied or associated with the
Products, (ii) all deliverables and work product associated with the Products, and (iii) all copies and derivative works thereof; and (c) the Products, including the source
and object codes, logic, and structure, contain and constitute valuable trade secrets of Active and its licensors.
3.2. Restrictions. Unless otherwise set forth in a EULA, Product Attachment, or Schedule, Client will not itself, or through any Affiliate, employee, consultant.
contractor, agent, or other third party: (a) sell, resell, distribute, host, lease, rent, license, or sublicense, in whole or in part, the Protected Materials; (b) decipher,
decompile, disassemble, reverse assemble, modify, translate, reverse engineer, or otherwise attempt to derive source code, algorithms, tags, specifications,
architecture, structure, or other elements of the Products in whole or in part, for competitive purposes or otherwise; (c) allow access to, provide, divulge, or make
available the Protected Materials to any user other than those who are licensed to have such access; (d) write or develop any derivative works based upon the Products;
(e) modify, adapt, translate, or otherwise make any changes to the Products or any part thereof; (f) use the Protected Materials to provide processing services to third
parties, or otherwise use the same on a service bureau basis; (g) disclose or publish, without Active's prior written consent, (i) performance or capacity statistics, or the
results of any benchmark test performed on the Products, or (ii) the terms (but not the existence) of this Agreement or other valuable trade secrets of Active or its
licensors; (h) without Active's prior written consent, perform or disclose or cause to be performed or disclosed any information related to any security penetration or
similar tests; (i) disclose or otherwise use or copy the Protected Materials except as expressly permitted herein; (j) remove from any Products identification, patent,
copyright, trademark, or other notices or circumvent or disable any security devices' functionality or features; (k) contest or do or aid others in contesting or doing
anything which impairs the validity of any proprietary or Intellectual Property rights, title, or interests of Active in and to any Products; (1) use the Products for other than
authorized and legal purposes, consistent with all applicable laws, regulations, and the rights of others; (m) take any steps to avoid or defeat the purpose of security
Version: 06/06/18 Page 1 of 5 General Terms
Contract # _00118811
measures associated with the Products, such as sharing of login and password information, or attempt to circumvent any use restrictions; or (n) except as expressly
permitted by this Agreement, use the Protected Materials for hosting purposes.
3.3. Enforcement. Client will (a) ensure that all users of Products comply with the terms and conditions of this Agreement; (b) promptly notify Active of any actual or
suspected violation thereof; and (c) cooperate with Active with respect to any investigation and enforcement of this Agreement.
3.4. Intellectual Property Indemnification. Active agrees to defend, settle, and pay damages (including reasonable attomeys' fees) relating to any third party claim,
demand, cause of action, or proceedings (whether threatened, asserted, or filed) ("Claims") against Client to the extent that such Claim is based upon Active's
proprietary Products (excluding Third Party Products) directly infringing a United States patent, registered United States copyright, or registered United States
trademark, provided that the Products are used in compliance with this Agreement.
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4.1 EXCEPT AS OTHERWISE SET FORTH HEREIN AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE
PRODUCTS ARE PROVIDED ON AN 'AS IS" AND 'AS AVAILABLE" BASIS. THE WARRANTIES, IF ANY, SET FORTH HEREIN AND IN THE PRODUCT
ATTACHMENTS ARE LIMITED TO THEIR EXPRESS TERMS AND ARE IN LIEU OF, AND ACTIVE, ITS LICENSORS, AND SUPPLIERS EXPRESSLY DISCLAIM
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN, INCLUDING ANY (a) WARRANTY
THAT THE PRODUCTS ARE ERROR -FREE OR °BUG° -FREE, ACCURATE, SECURE, OR RELIABLE; (b) WARRANTY THAT THE PRODUCTS WILL OPERATE
WITHOUT INTERRUPTION; (c) WARRANTY THAT ALL ERRORS WILL BE CORRECTED OR THAT THE PRODUCTS WILL COMPLY WITH ANY LAW, RULE, OR
REGULATION; (d) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON -INFRINGEMENT; (e) IMPLIED
WARRANTIES ARISING FROM STATUTE, COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE; AND (f) WARRANTY THAT THE
PRODUCTS WILL MEET CLIENT'S REQUIREMENTS. ACTIVE WILL NOT BE LIABLE FOR INDIRECT DAMAGES OR LOSSES (IN CONTRACT, STATUTE, TORT,
OR OTHERWISE), INCLUDING DAMAGES FOR LOST PROFITS, LOST SAVINGS, COST OF REPLACEMENT SERVICES, LOST DATA, LOSS OF USE OF
INFORMATION OR SERVICES, OR ANY INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR SPECIAL DAMAGES, WHETHER OR NOT ACTIVE HAS
PREVIOUSLY BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. HOWEVER, SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION ONLY APPLIES WHERE ALLOWED. TO THE
EXTENT PERMITTED BY APPLICABLE LAW, ACTIVE'S TOTAL AGGREGATE LIABILITY FOR ALL MATTERS ARISING FROM OR RELATED TO THIS
AGREEMENT IS LIMITED TO (I)THE AMOUNT OF FEES ACTUALLY PAID BY CLIENT AS CONSIDERATION FOR THE SPECIFIC PRODUCT UNDER THE
APPLICABLE SCHEDULE GIVING RISE TO SUCH CLAIMS DURING THE 12 MONTH PERIOD PRECEDING THE DATE ON WHICH THE FIRST CAUSE OF
ACTION AROSE, OR (ll) IF NO SUCH PAYMENTS HAVE BEEN MADE OR SUCH AMOUNTS CANNOT BE CALCULATED, 10,000 U.S. DOLLARS (OR THE
EQUIVALENT THERETO AS DETERMINED BY THE APPLICABLE COUNTRY'S CURRENCY), AS APPLICABLE. NOTWITHSTANDING THE ABOVE, IF YOU
RESIDE OUTSIDE OF THE U.S., THIS DOES NOT AFFECT ACTIVE'S LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM ITS NEGLIGENCE, NOR
FOR FRAUDULENT MISREPRESENTATION, MISREPRESENTATION AS TO A FUNDAMENTAL MATTER, OR ANY OTHER LIABILITY WHICH CANNOT BE
EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
4.2 TO THE EXTENT THIS AGREEMENT IS GOVERNED BY ENGLISH LAW, THE FOLLOWING APPLIES: ACTIVE IS LIABLE UNDER APPLICABLE STATUTORY
PROVISIONS FOR INTENT AND GROSS NEGLIGENCE. THE SAME APPLIES TO ASSUMPTIONS OF GUARANTEES, STRICT LIABILITY, OR INJURY TO LIFE
LIMB, OR HEALTH. ACTIVE IS LIABLE FOR ANY NEGLIGENT BREACHES OF ESSENTIAL CONTRACTUAL OBLIGATIONS BY ACTIVE BUT THE AMOUNT
SHALL BE LIMITED TO THE TYPICALLY OCCURRING FORESEEABLE DAMAGE. ANY ADDITIONAL LIABILITY OF ACTIVE IS EXCLUDED.
4.3 TO THE EXTENT THIS AGREEMENT IS GOVERNED BY AUSTRALIAN LAW, THE FOLLOWING APPLIES: EXCEPT AS EXPRESSLY PROVIDED IN THIS
AGREEMENT AND EXCEPT FOR ANY CONDITION OR WARRANTY THE EXCLUSION OF WHICH COULD BE VOID OR OTHERWISE CONTRAVENE THE
TRADE PRACTICES ACT 1974 (CTH) OR ANY OTHER APPLICABLE LAW ("NON EXCLUDABLE CONDITION"), ALL SOFTWARE AND SERVICES OF ACTIVE
ARE PROVIDED TO YOU ON AN "AS -IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION,
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. EXCEPT FOR ANY NON -EXCLUDABLE CONDITION OR OTHERWISE
AS CONTAINED IN THIS AGREEMENT, ACTIVE EXPRESSLY DISCLAIMS ANY WARRANTY THAT THE USE OF ITS SOFTWARE OR SERVICES WILL BE
UNINTERRUPTED OR ERROR FREE OR THAT THE SPECIFICATIONS WILL MEET YOUR REQUIREMENTS. WHERE LEGISLATION IMPLIES INTO THIS
AGREEMENT ANY NON -EXCLUDABLE CONDITION, ACTIVE'S LIABILITY FOR ANY BREACH OF SUCH NON -EXCLUDABLE CONDITION WILL BE LIMITED AT
ACTIVE'S SOLE DISCRETION TO ONE OR MORE OF THE FOLLOWING: (1) IN THE CASE OF GOODS, ANY ONE OR MORE OF THE FOLLOWING: (1) THE
REPLACEMENT OF THE GOODS OR THE SUPPLY OF EQUIVALENT GOODS; (11) THE REPAIR OF THE GOODS; (III) THE PAYMENT OF THE COST OF
REPLACING THE GOODS OR OF ACQUIRING EQUIVALENT GOODS; OR (IV) THE PAYMENT OF THE COST OF HAVING THE GOODS REPAIRED; (2) IN THE
CASE OF SERVICES: (1) THE SUPPLYING OF THE SERVICES AGAIN; OR (ll) THE PAYMENT OF THE COST OF HAVING THE SERVICES SUPPLIED AGAIN.
(B) ACTIVE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL OR PUNITIVE DAMAGES INCLUDING WITHOUT
LIMITATION DAMAGES FOR LOST PROFIT, LOSS OF GOODWILL, WORK STOPPAGE, DATA LOSS, ANTICIPATED SAVINGS OR COMPUTER FAILURE
WHETHER IN AN ACTION IN CONTRACT OR TORT, EVEN IF ACTIVE OR ANY OTHER PERSON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES OR IF SUCH LOSS OUGHT REASONABLY TO HAVE BEEN IN THE CONTEMPLATION OF THE PARTIES AT THE AGREEMENT DATE. DESPITE
ANY OTHER PROVISION CONTAINED IN THIS AGREEMENT, ACTIVE'S TOTAL AGGREGATE LIABILITY FOR ALL MATTERS ARISING FROM OR RELATED TO
THIS AGREEMENT IS LIMITED TO THE AMOUNT OF FEES ACTUALLY PAID BY YOU AS CONSIDERATION FOR THE SOFTWARE AND SERVICES GIVING
RISE TO SUCH CLAIM DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE DATE ON WHICH THE CAUSE OF ACTION AROSE.
4.4 FOR THE PURPOSES OF THIS SECTION 4 AND ANY INDEMNIFICATION PROTECTING ACTIVE UNDER THIS AGREEMENT, REFERENCE TO ACTIVE
WILL ALSO INCLUDE ITS SUPPLIERS AND LICENSORS.
5. TERM AND TERMINATION.
5.1. Term. The term of this Agreement will be set forth in the applicable Product Attachment.
5.2. Termination. Either party may terminate this Agreement, including any or II Product Attachments and Schedules executed hereunder, immediately upon written
notice: (a) in the event that the other party commits a non -remediable material greaoh of this Agreement apd/or the applicable Product Attachment or Schedule, or if
Version: 06/06/18 Page 2 of 5 General Terms
Contract # _00118811
the other party fails to cure any remediable material breach or provide a written plan of cure acceptable to the non -breaching party within 30 days of being noted in
writing of such breach, except for breach of Section 2 of these General Terms which will have a 10 day cure period; or (b) in the event of institution of bankruptcy,
receivership, insolvency, reorganization, or other similar proceedings by or against either party under any section or chapter of the United States Bankruptcy Code, as
amended, or under any similar laws or statutes of the United States or any state thereof, if such proceedings have not been dismissed or discharged within 30 days
after they are instituted; or the insolvency or making of an assignment for the benefit of creditors or the admittance by either party of any involuntary debts as they
mature or the institution of any reorganization arrangement or other readjustment of debt plan of either party not involving the United States Bankruptcy Code. Where
a party has the right to terminate this Agreement, such party may at its discretion either terminate the entire Agreement or the applicable Product Attachment or
Schedule; provided however, that termination of a Product Attachment will automatically terminate all Schedules entered into pursuant to such Product Attachment.
Product Attachments and Schedules that are not terminated will continue in full force and effect under the terms of these General Terms. Following termination of this
Agreement or a Product Attachment (for whatever reason), if requested by Active, Client will certify that it has returned or destroyed all copies of the applicable Protected
Materials and acknowledges that its rights to use the same are relinquished. Termination for any reason will not excuse Client's obligation to pay in full any and all
amounts due, nor will termination by Active result in a refund of fees paid.
6. GENERAL PROVISIONS.
6.1. U.S. Government Restricted Rights. The Products are provided with restricted rights. Use, duplication, or disclosure by the U.S. Government is subject to
restrictions as set forth in subparagraph (c) of The Rights in Technical Data and Computer Software clause at DFARS 252.227-7013, or subparagraphs (b)(1) and (2)
of the Commercial Computer Software - Restricted Rights at 48 CFR 52.227-19, as applicable. The Manufacturer is Active Network, LLC or one of its Affiliates or
subsidiaries.
6.2. Suspension. Active will be entitled to suspend any or all Services or deactivate Client's account, including suspending its performance and obligation to remit
payments hereunder, upon 10 days' written notice to Client in the event Active reasonably believes that Client is in breach of this Agreement.
6.3. Force Majeure. Neither party will incur any liability to the other party on account of any loss, claim, damage, or liability to the extent resulting from any delay or
failure to perform all or any part of this Agreement, if and to the extent such delay or failure is caused, in whole or in part, by events, occurrences, or causes beyond
the reasonable control and without any negligence on the part of the party seeking protection under this subsection, including intemet service provider or third party
payment delays or failures, acts of God, strikes, lockouts, riots, acts of war, terrorism, earthquake, fire, or explosions. Dates by which performance obligations are
scheduled to be met will be extended for a time equal to the time lost due to the delay so caused.
6.4. Assignment. Active may assign this Agreement and any or all of its rights and obligations herein without Client's approval. Except as provided in an applicable
Product Attachment, Client may not assign or transfer this Agreement without the prior written consent of Active.
6.5. Export; Anti -Bribery. The Products may include encryption software or other encryption technologies that may be controlled for import, transfer, export, or other
purposes under Export Laws. Client may not export, re-export, transfer, or re -transfer or assist or facilitate in any manner the export, re-export, transfer, or re -transfer
of or provide access to any portion of the Products in violation of Export Laws, as determined by the laws under which Client operates, including: (a) to any country on
Canada's Area Control List; (b) to any country subject to U.N. Security Council embargo or action; (c) contrary to Canada's Export Control List Item 5505; (d) to countries
subject to U.S. economic sanctions and embargoes; and (e) to persons or entities prohibited from receiving U.S. exports or U.S.-origin items, including, to any person
or entity appearing on the Office of Foreign Assets Control's Specially Designated Nationals and Blocked Persons List; the Bureau of Industry and Security's Denied
Persons List, Entity List, or Unverified List; or the Department of State Debarred List. Client hereby represents and covenants that: (i) Client is eligible to access the
Products under Export laws and all other applicable laws; and (ii) Client will import, export, re-export, transfer, or re -transfer the Products to, or use or access the
Products in, any country or territory only in accordance with Export Laws and all other applicable laws. Furthermore, Client hereby represents and covenants that, in
connection with its respective activities conducted under this Agreement, it will comply with the U.S. Foreign Corrupt Practices Act of 1977, as amended, the U.K.
Bribery Act of 2010, as amended, and the Convention on Combating Bribery of Foreign Public Officials and has not and will not make or receive, directly or indirectly,
any payments or gifts, or offers or promises of payments or gifts or things of value in exchange for anything that may arise out of this Agreement in a manner that would
violate these laws and rules or any other applicable anti -corruption or anti -bribery laws or regulations.
6.6. Notices. Any notices required to be given under this Agreement will be in writing sent to the address on file with Active for Client or, in the case of Active, to the
address set forth in Section 7 of these General Terms to the attention of Legal Department. Notices will be deemed received the next day if sent via overnight mail or
courier with confirmation of receipt, or 3 days after deposited in the mail sent certified or registered.
6.7. Relationship. This Agreement is not intended to create a partnership, franchise, joint venture, agency, or a fiduciary or employment relationship. Neither party
may bind the other party or act in a manner which expresses or implies a relationship other than that of independent contractor.
6.8. Severability. If any part or provision of this Agreement is held to be unenforceable, illegal, or invalid by a court of competent jurisdiction for any reason whatsoever,
(a) the validity, legality, and enforceability of the remaining provisions of this Agreement (including all portions of any provisions containing any such unenforceable
provision that are not themselves unenforceable) will not in any way be affected or impaired thereby, and (b) to the fullest extent possible, the unenforceable, illegal, or
invalid provision will be deemed modified and replaced by a provision that approximates the intent and economic effect of the unenforceable, illegal, or invalid provision
and this Agreement will be deemed amended accordingly.
6.9. Survival. The following provisions will survive any termination, cancellation, or expiration of this Agreement: Sections 1, 2, 3_2, 4, 5_21 6, and 7 of these General
Terms, and such other provisions that should reasonably survive termination, cancellation, or expiration hereof.
6.10. Amendments; No Waiver. No amendment or waiver of any provision of this Agreement will be effective unless it is in writing and signed by the party against
which it is sought to be enforced.
6.11. Entire Agreement. This Agreement constitutes the parties' entire agrepment relating to its subject matter. It cancels and supersedes all prior or contemporaneous
oral or written communications, agreements, requests for proposals, proppsal3, conditions, representations, and warranties, or other communication between the
parties relating to its subject matter as well as any prior contractual agreements between the parties. No modification to this Agreement will be binding unless it is in
writing and includes a signature by an authorized representative of each party. All pre-printed terms of any Client purchase order, business processing document, or
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Contract # _00118811
on-line terms will have no effect. There have been no material representations or statements by any person or party to this Agreement as an inducement for a party
hereto to accept this Agreement other than what is expressly set forth in writing herein.
6.12. No Third Party Beneficiaries. This Agreement is for the benefit of the parties and their successors and permitted assigns, and does not confer any rights or
benefits on any third party, including any employee of a party, any client of a party, or any employee of a client of a party. Notwithstanding the above, the parties
acknowledge that all rights and benefits afforded to Active under this Agreement will apply equally to its licensors and suppliers, and the owner of the Third Party
Products with respect to the Third Party Products, and such third parties are intended third party beneficiaries of this Agreement, with respect to the Third Party Products
as applicable.
6.13 Governing Law and Venue. Except as set forth below, this Agreement will be governed by the laws of the State of Texas, without giving effect to the conflict of
law provisions thereof. The parties irrevocably agree that any legal action or proceeding relating to this Agreement will be instituted only in any state or federal court
in Dallas County, Texas. Neither the United Nations Convention of Contracts for the International Sale of Goods nor the Uniform Computer Information Transactions
Act will apply to this Agreement. THE PARTIES HERETO IRREVOCABLY WAIVE ANY AND ALL RIGHTS TO A TRIAL BY JURY IN ANY LEGAL PROCEEDING
ARISING OUT OF OR RELATING TO THIS AGREEMENT. Notwithstanding the above, for purposes of this Agreement, certain of the terms and conditions will vary
depending on the location of the Client. If a country or term is not specified below, then the Governing Law and Venue set forth above shall apply.
If your principal place of business is in:
The governing law is:
The courts having exclusive jurisdiction are:
Canada
Province of British Columbia
Province of British Columbia
United Kingdom, Ireland, Germany, France,
or Austria
England
England
Singapore
Singapore
Singapore
New Zealand
England
England
Hong Kong
Hong Kong
Hong Kon
Australia
New South Wales
Sydney, New South Wales
Switzerland
England
England
Denmark
England
England
Netherlands
England
England
Spain
England
England
Sweden
England
England
6.14 Order of Precedence. To the extent any terms and conditions of these General Terms conflict with the terms and conditions of any Product Attachment, the
provisions of the Product Attachment will control. To the extent any provision of these General Terms or any Product Attachment conflict with the provisions of a Third
Party EULA, the Third Party EULA will control. In the event of a conflict between a Schedule and these General Terms or the applicable Product Attachment, the
General Terms or the applicable Product Attachment (as applicable) will control, provided, however, that such standard variable terms such as price, quantity, license
scope, payment terms, shipping instructions, and the like will be specified on each Schedule.
6.15 Interpretation. Any reference to a statutory provision includes a reference to any modification or re-enactment of it from time to time. The headings and pronouns
contained herein are for convenience and ease of reference only and will not affect the construction or interpretation of this Agreement. The word "including" in this
Agreement means "including, without limitation" All references to days means calendar days. This Agreement will not be construed in favor of or against a party
based on the author of the document.
6.16 Counterparts. These General Terms and each Product Attachment, Schedule, and any exhibits thereto may be executed in one or more counterparts, each of
which will constitute an enforceable original of this Agreement, and the parties agree that electronic or digital signatures, as well as pdf scanned copies of signatures,
will be as effective and binding as original signatures.
6.17 Remedies Cumulative; Injunctive Relief. All rights and remedies provided in this Agreement are cumulative and not exclusive of any other rights or remedies
that may be available to the parties, whether provided by law, equity, statute, in any other agreement between the parties or otherwise. Furthermore, in the event of a
breach or threatened breach of the intellectual property obligations in this Agreement, Active, in addition to any and all other rights (at law or in equity) which may be
available, will have the right of injunctive relief and other appropriate equitable remedies to restrain any such breach or threatened breach, without the requirement of
posting a bond.
DEFINITIONS.
"Active" means Active Network, LLC, with a principal place of business at 717 N. Harwood St., Suite 2500, Dallas, TX, 75201, together with its Affiliates, or, if your
principal place of business is in Canada, Active Network Ltd., with a principal place of business at 2925 Virtual Way, Unit 310, Vancouver BC V5M 4X5.
"Affiliates" of a designated corporation, company, partnership, or other entity means all entities which control, are controlled by, or are under common control with the
named entity, whether directly or through one or more intermediaries. For Purposes of this definition "controlled" and "control" mean ownership of more than 50% of
the voting capital stock or other interest having voting rights with respect to the election of the board of directors or similar governing authority.
"Agreement" means these General Terms, together with all Product Attachments and Schedules accepted by the parties (as described in the Preamble).
"Client" means the individual who accepts this Agreement (as described ip the Preamble) and any business entity on behalf of which such individual accepts this
Agreement.
"Desktop Software° means each Active -developed and/or Active -owned software product in machine readable object code (not source code) that is installed on
desktop(s) or server(s) controlled by Client, the Documentation for such product, and any Updates and Upgrades thereto.
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Contract # _00118811
"Documentation" means the user instructions, release notes, manuals, or on-line help files in the form generally made available by Active, regarding the use of the
applicable Software or Services, as updated by Active from time to time.
"Effective Date" means the date that Client accepts this Agreement (as described in the Preamble).
"Export Laws" means export control laws and regulations of the countries and/or territories in which Active operates or in which the Products are used, accessed, or
from which the Products are provided.
"Hardware" means computer hardware, equipment, and/or utilities supplied by Active pursuant to a Schedule.
"Intellectual Property" means any and all intellectual property and proprietary rights (in whole or in part) recognized in any country or jurisdiction in the world, now or
hereafter existing, and whether or not perfected, filed, or recorded, including inventions, technology, patent rights (including patent applications, divisions, and
disclosures), copyrights and all works of authorship (whether or not copyrightable), moral rights, trade secrets, trademarks and other indicators of source (and the
goodwill associated therewith), service marks, trade dress, logos, methodologies, procedures, processes, know-how, tools, utilities, techniques, protocols, various
concepts, ideas, methods, models, templates, software, source code, algorithms, tools, utilities, the generalized features of the structure, sequence and organization
of software, user interfaces and screen designs, layouts, general purpose consulting and software tools, utilities and routines, and logic, coherence and methods of
operation of systems, training methodology and materials, which Active has created, acquired, or otherwise has rights in, and may, in connection with the Products or
the performance of Services hereunder, create, employ, provide, modify, create, acquire, or otherwise obtain rights in, and in each case includes any derivative works,
alterations, and other modifications using, incorporating, based on, or derived from the foregoing.
"Maintenance Services' means the provision of Updates and Upgrades related to the Software all as more particularly set out in the applicable Product Attachment
and/or Schedule.
"Preamble" means the first paragraph of these General Terms.
"Products" means, collectively, SaaS, Desktop Software, Services, Hardware, and all other services, products, or materials provided by Active to Client under the
terms of this Agreement.
"Professional Services" means the implementation, site planning, configuration, integration, and deployment of the Software or SaaS, training, project management,
and other consulting services.
"Protected Materials" means Products, except for Hardware.
"SaaS" means (a) the software as a service which is hosted by Active or its hosting providers and which is accessed by Client and its users via the internet; (b) Active's
web sites; and (c) associated services, as more fully described in the applicable Product Attachment. SaaS functionality is subject to change from time to time at
Active's sole discretion.
"Services" means, collectively, (a) Professional Services; (b) Maintenance Services; (c) Support Services; and (d) any other services set forth in a Schedule.
"Schedule" means the document, schedule, quote, pricing form, web page, order form, or similar document and the terms and conditions contained therein "accepted"
(as described in the Preamble) by the parties that describes order -specific information, such as a description of Products ordered, features, options, license details,
and fees.
"Software" means the SaaS and the Desktop Software, collectively.
"Support Services" means the provision of technical assistance for Software or Hardware as further described in an applicable Product Attachment and/or Schedule.
"Taxes" means any and all applicable taxes, including sales, use, excise, withholding, assessments, stamp, transfer, value-added, duties, tariffs, export charges, import
charges, and other taxes or assessments (however designated) imposed by any foreign, federal, provincial, state, or local governmental authority upon or applicable
to Products arising out of this Agreement, other than those based on Active's net income.
"Third Party EULA" means the end user license agreement, if any, that accompanies the Third Party Products, which governs the use of or access by Client to the
applicable Third Party Products.
"Third Party Products" means those hardware, firmware and/or software products, including updates and enhancements thereto, if any, owned by third parties,
together with all user manuals and other documents accompanying the delivery of the Third Party Products.
"Updates" means bug fixes, patches, error corrections, minor releases, or modifications or revisions that enhance existing performance of the Software that are provided
as part of Maintenance Services. Updates exclude Upgrades.
"Upgrades" means a new Software release that contains major functionality enhancements of improvements; and which is designated by an incremental increase in
the release number to the left of the decimal point (by way of example only, release 5.0 designates an Upgrade from release 4.x). Upgrades exclude new products,
modules or functionality for which Active generally charges a separate fee.
Version: 06/06/18 Page 5 of 5 General Terms
Contract # _00118811
Recreation and Membership Management Product Attachment
This document is a "Product Attachment" as defined in the General Terms entered into by Client and Active and is subject to and incorporates by reference the
provisions of the General Terms. This Product Attachment is effective as of the date it is "accepted' (in accordance with the Preamble to the General Terms). Any
capitalized terms not defined herein have the meaning ascribed to them in the General Terms.
1. SERVICES. Active will provide Services related to events, camps, licenses, classes, tickets, contests, permits, facility/equipment use, transactions, sales,
memberships, reservations, donations, and/or activities (together, 'Events'), including without limitation access to its SaaS. Client agrees to cooperate with Active and
to provide Active with certain information relating to Client's organization as necessary for Active to provide the Services and SaaS. SaaS provided hereunder are
deemed delivered when access is made available to Client.
2. LICENSE TO INTELLECTUAL PROPERTYIPROMOTION.
2.1. Active hereby grants to Client a limited, non-exclusive, non -transferable, non-sublicensable license during the term of this Product Attachment (a) to use the SaaS
for the purposes of offering, promoting, managing, tracking, and collecting fees in connection with Client's Event(s) solely in accordance with the Agreement and the
Schedule, which for purposes hereof will include the support and maintenance handbook applicable to the Products, as may be updated from time to time, such
handbook being available for review in the Client portal, and (b) to display, reproduce, distribute, and transmit in digital form Active's name and logo solely for the
purposes set forth in this Section 2. Client hereby grants to Active a limited license to use information provided by Client relating to Client's organization and Event,
which may include content regarding the Event, Client's organization's name, trademarks, service marks, and logo, in connection with the promotion of Client's
organization or Events and the Services that Active provides.
2.2. Client will make reasonable efforts to promote and encourage the use and availability of the SaaS in connection with the promotion of Events. During the term of
this Product Attachment, Active will be the sole and exclusive provider of registration software and other services similar to the Software and Services provided to Client
hereunder for all of Client's Events for which registration begins during the term of this Product Attachment until the Event occurs. Client expressly understands and
agrees that the exclusivity set forth in this Section 2.2 is consideration in exchange for the pricing and other benefits being provided to Client hereunder.
2.3. Active may present commerce offers to users who register for, sign up, or otherwise use the SaaS in connection with the Events ("End Users"). Any such End
Users may opt in to receive information, items, or promotions/deals from Active or third parties, in which case, Active or such third party will be responsible for fulfillment
and providing customer service for any such offers. Client will not present any competing offers to End Users.
2.4. Client will: (a) not use the SaaS to transmit, publish, or distribute any material or information: (i) for which Client does not have all necessary rights and licenses,
including any material or information that infringes, violates, or misappropriates the intellectual property rights of any third party; (ii) that contains a computer virus or
other code, files, or programs designed to disrupt or interfere with the functioning of the SaaS; (iii) that is inaccurate or misleading; (iv) that is or that may reasonably
be perceived as being harmful, threatening, offensive, obscene, or otherwise objectionable; (v) that contains a virus or malicious code; or (vi) that includes the private
information of another without express permission, including but not limited to contact information, social security numbers, credit card numbers or other information
which a reasonable person would consider private in nature; (b) not attempt to gain access to any systems or networks that connect to the Services and SaaS except
for the express purpose of using the SaaS for their intended use; (c) not engage in any activity that interferes with or disrupts the SaaS; (d) not use the SaaS in violation
of the CAN -SPAM Act, Canadian Anti -Spam Legislation, or any other applicable laws pertaining to unsolicited email, SMS, text messaging or other electronic
communications.
3. INFORMATION COLLECTION.
3.1. Active collects certain information from End Users (collectively, 'Participant Information"). Client may login to Active's data management system to access the
Participant Information. Client is responsible for the security of its login information and for the use or misuse of such information. Client will immediately disable a
user's access who is using the SaaS on its behalf or notify Active in writing if any such user is no longer authorized or is using such information without Client's consent.
Active may rely, without independent verification, on such notice, and Client, inclusive of Client's parent, subsidiaries, and affiliated entities, as applicable, and each of
their respective officers, directors, managers, shareholders, owners, agents, employees, contractors, and representatives covenant not to sue and agree to defend,
indemnify, and hold harmless Active from any claims arising from Active providing, denying, suspending, or modifying access to or use of the SaaS and Services of
any individual as directed by Client or by someone who Active reasonably, under the circumstances, believes is authorized to act on behalf of Client. In the event of
any dispute between two or more parties as to account ownership, Client agrees that Active will be the sole arbiter of such dispute in its sole discretion and that Active's
decision (which may include termination or suspension of any account subject to dispute) will be final and binding on all parties. Client agrees not to use the Software
or Services to collect or elicit (a) any special categories of data (as defined in the European Union Data Protection Directive, as may be amended from time to time),
including, but not limited to, data revealing racial or ethnic origin, political opinions, religious or other beliefs, trade -union membership, as well as personal data
concerning health or sexual life or criminal convictions other than as expressly directed by Active, and in such event, only in pre -defined fields within the Software that
are intended for that purpose; or (b) credit card information other than in pre -defined fields within the Software that are intended for that purpose.
3.2. Both parties agree to use the collected information in compliance with (a) all applicable laws, rules and regulations, including, without limitation, those governing
privacy and personal information (e.g., by including an appropriate CAN -SPAM Act and Canadian Anti -Spam Legislation opt out mechanism in email communications)
and the use of credit card data (e.g., using credit card information only for purposes authorized by the cardholder); (b) applicable credit card network rules and Payment
Card Industry Data Security Standards; and (c) Active's privacy policy, as published on its website or otherwise provided by Active from time to time. Notwithstanding
any contrary provision of Active's privacy policy or this Agreement, all data and information generated, collected, developed, discovered, or otherwise saved in the
System exclusively for the Client (collectively the "Data") by Active in the performance of this Agreement are confidential and must not be disclosed to any person
except as authorized by Client or as required by law, with the exception of employees of Active, Global Payments, or our authorized users or partners in the service of
providing support or services to the Client or associated End User.
4. FEES.
4.1. Client will pay the fees as more fully described in the applicable Schedule. Unless otherwise set forth in the applicable Schedule, Active will charge registration
fees to individuals who register for the Events or purchase goods or services online, and will Process and collect such fees as a merchant of record according to the
Version: 06/08/18 Page 1 of 3 Recreation and Membership Management Product Attachment
Contract # _00118811
card networks. On a bi-weekly basis, unless otherwise set forth in the applicable Schedule, Active will pay Client sums due to Client based on the total fees collected,
net of Active's service fees as set forth in the applicable Schedule and any other deductions provided herein. The applicable currency will be set forth in the Schedule.
4.2. Active may suspend its performance hereunder, including remitting payments, or terminate the Agreement or this Product Attachment in the event it reasonably
believes that Client's use of the Services or SaaS is not in compliance with applicable law or the Agreement, is fraudulent, or is otherwise suspect, or if there is a
dispute as to the legal authority of a Client -associated party to perform hereunder. If Active reasonably believes that a transaction may be fraudulent or otherwise
contrary to law, Active may issue an invoice or offset an equivalent amount from Client's account or any payment Active owes to Client and return the value to the End
User (as set forth below) and if sufficient funds are not available, Client must reimburse Active on demand. Active will notify Client of the reason for such offset provided
that it is lawful to do so.
4.3. If the Schedule indicates that Client is paying on a subscription basis, Client will be invoiced for the first year of subscription fees upon the date of the first live
operational use of the SaaS for the Event(s) ('Go -Live Date"), with subsequent annual subscription fees being invoiced upon each anniversary of the Go -Live Date.
4.4. If (a) there are any overdue amounts owed by Client; or (b) there are returned charges or items, including those resulting from any error or complaint related to
an Event, Active has the right to charge fees owed to Active by Client by issuing an invoice, or by offsetting the deficiency from any account balance Client maintains
with Active or any payment Active owes Client.
4.5. All fees described in the applicable Schedule are inconsideration of the SaaS and Services that Active provides. Active and Client acknowledge that certain credit
card network rules and laws prohibit imposing a surcharge that is based on the type of payment method used (e.g., having a different fee for the use of a credit card
vs. debit card), and therefore, each agrees not to impose such a surcharge on any end user.
4.6. In the event Client is entering into this Product Attachment and using the Services and/or SaaS for the benefit of a third -party Event or organization ("Third Party
Recipient"), Client agrees that Active can remit amounts directly to the Third Party Recipient identified by Client. In addition, Client will cause each Third Party Recipient
to agree to and comply with provisions that are at least as protective of Active as Section 4 of the General Terms and Section 5 of this Product Attachment in Client's
agreement with such Third Party Recipient. Should Client fail to obtain such agreement to such provisions and the failure results in costs or damages to Active, Client
agrees to defend, indemnify, and hold Active harmless from any such costs and damages, including, without limitation, reasonable attorneys' fees. In addition, Client
is responsible and liable for each Third Party Recipient's compliance with the terms and conditions of the Agreement.
4.7. It is Client's responsibility to notify End Users of Client's refund policy. Client must ensure that Client's refund policies are consistent with the Agreement. Client
agrees that all fees for a given Event are earned by Client only following either the conclusion or delivery of the applicable Event (as applicable) and all amounts
ultimately due to Client will be net of all service fees, reversals, refunds, disputed charges, chargebacks and other deductions whether due to customer complaints,
allegations of fraud, discrepancies related to the applicable Event or otherwise. No payments will be made to Client with respect to any Event that is cancelled. If
payments have already been made by Active to Client for a cancelled Event or if Active reasonably determines that it is prudent or otherwise necessary to pay a refund
to or honor a chargeback request from an End User, Active may issue an invoice or offset an equivalent amount from Client's account or payment owed by Active to
Client and return the value to the End User, and if sufficient funds are not available, Client must reimburse Active on demand. Active will notify Client of the reason for
such offset provided that it is lawful to do so.
4.8. When Active is acting as the merchant of record and Client elects to include an additional fee in the End Users' cart that is identified as a "sales tax" or similar
designation, then, no more frequently than once per calendar year during the term of the Agreement, Active may, upon at least 5 business days' prior written notice, (i)
require Client to send to Active Client's books and records related to its sales tax payments, and/or (ii) visit Client's premises during Client's normal business hours
to review Client's sales tax payments.
5. INDEMNIFICATION. Client will defend, indemnify, and hold Active harmless from and against any third party claim, demand, cause of action or proceedings
(whether threatened, asserted, or filed) ('Claims') against Active to the extent that such Claim is (a) based upon (i) injury or death to a person or damage to property
resulting from the participation in an Event operated by Client in connection with the Services and/or SaaS; (ii) Client's provision to Active of materials, products, or
services as part of Client's obligations hereunder that infringe the intellectual property rights of any third party provided that such materials, products, or services are
used by Active in accordance with the Agreement; (iii) use or unauthorized disclosure of Participant Information by Client or other third parties to whom access is given
to Participant Information as provided hereunder; (iv) Client's use of the Services and/or SaaS in violation of Section 2.4 of this Product Attachment; (v) any claims for
refunds, reversals or chargeback requests from End Users; or (b) brought by a Third Party Recipient or brought in connection with Active's payment to a Third Party
Recipient of any fees due hereunder in accordance with the Agreement.
6. TERM AND TERMINATION.
6.1. Unless otherwise set forth in the applicable Schedule, the initial term of this Product Attachment will be for 3 years from the Effective Date with automatic renewals
for 3 year terms thereafter (each, a "Renewal Term"), unless either party gives written notice to the other party to terminate this Product Attachment no less than 6
months prior to the expiration of the then -current term. Unless otherwise set forth in the applicable Schedule, to the extent that Client enters into a Schedule for
additional Services and/or SaaS that are related to or interoperable with Services or SaaS set forth in a previously entered into Schedule, the term of such subsequent
Schedule will be concurrent and coterminous with the term of the previously entered into Schedule.
6.2. If Client has entered into a sub -merchant agreement for payment processing services, and such agreement is terminated by the applicable acquiring bank, Active
may terminate this Product Attachment and the effected Schedule.
6.3. Notwithstanding the termination or expiration of this Product Attachment or the Agreement under any circumstance other than in the event of Active's material,
uncured breach of the Agreement, the parties agree that Active will continue to be the exclusive provider of registration software and other services similar to the
Services and SaaS for all of Client's Events for which registration begins during the term of this Product Attachment until the Event occurs.
7. ASSIGNMENT.
Version: 06/08/18 Page 2 of 3 Recreation and Membership Management Product Attachment
Contract # _00118811
7.1. Client may not resell, assign, or transfer any of its rights or obligations hereunder except as expressly provided herein, and any attempt to resell, assign, or
transfer such rights or obligations without Active's prior written approval will be null and void.
7.2. Client will cause each Schedule hereunder to be assigned to (a) the purchaser of all or substantially all of Client's assets or equity securities or (b) to any successor
by way of merger, consolidation, or other corporate reorganization of Client ((a) and (b) together. a "Change of Control").
7.3. Client will provide written notice to Active of any proposed or completed Change of Control as soon as permissible and in any event within 5 days of the public
announcement or close of the transaction, whichever occurs first. Within the 30 day period following such notice, Active will have the right to immediately terminate
each applicable Schedule if Active determines, in its reasonable good faith discretion that the purchaser or assignee is a competitor of Active or a party with whom
Active does not want to do business. Client agrees to require that the purchaser or assignee (as outlined in this Section 7 agree, in writing, to be bound by the terms
and conditions of the Agreement and each applicable Schedule.
B. MISCELLANEOUS.
8.1. Sections 5, 6, and 8 of this Product Attachment and any fees owed by Client will survive any termination or expiration of the Agreement
8.2. The "Liquidated Damage Amount" equals the 'Annual Projected Contract Value" (to the extent such amount is specified in the applicable Schedule(s)) times
the number of years in the then -current term, minus the amount of revenue already paid to Active during the then -current term, net of all refunds, credit card chargebacks,
and all other deducted amounts. Client agrees that (a) it will pay Liquidated Damages to Active if (i) Client breaches its exclusivity obligations under Section 2.2 of this
Product Attachment; (ii) Active terminates a Schedule and/orthe Agreement in accordance with Section 5.2 of the General Terms; (iii) Client fails to cause an assignment
as specified in Section 7 of this Product Attachment; and/or (iv) Active terminates a Schedule and/or the Agreement pursuant to Section 7.3 of this Product Attachment;
(b) all Liquidated Damage Amounts set forth in the Agreement will automatically reset during each Renewal Term; (c) Active may offset any Liquidated Damages
Amount set forth in the Agreement from any account balance Client maintains with Active or any payment Active owes Client; (d) because of the difficulty in making a
precise determination of actual damages incurred by Active, the Liquidated Damage Amount will be assessed, not as a penalty, but as a reasonable approximation of
costs incurred by Active and Active's loss of revenue; and (e) that in any suit or other action or proceeding involving the assessment or recovery of liquidated damages,
the reasonableness of the Liquidated Damage Amount will be presumed and the liquidated damages assessed will be in addition to every other remedy now or
hereinafter enforceable at law, in equity, by statute, or under the Agreement.
Version 06/08/18 Page 3 of 3 Recreation and Membership Management Product Attachment
,AINCTIVE
network.
Company Address 717 North Harwood Drive, Suite 2500
Dallas, TX 75201
US
Prepared By Kim Klauer
Opportunity Owner Jace Fecht
Owner Email iace.fechtla activenetwork.com
Bill To Name City of San Rafael
Bill To Contact Catherine Quffa
Bill To Address 618 B Street
San Rafael, CA 94901 United States
ACTIVENet - (credit
2/22/2021
Quote Number
SaaS
card refunds - flat fee)
USD
ACTIVENet - ACH
Catherine Quffa
Remittance - "Daily"
Service
Every 72 Hours
catherine.quffa@cityofsanrafael.org
ACTIVENet - Annual
SaaS
Subscription Fee
ACTIVENet -
Functionality: Activity
j SaaS
Registration
ACTIVENet -
Functionality:
SaaS
Equipment Lending &
POS
ACTIVENet -
Functionality: Facility SaaS
Reservation
ACTIVENet -
Functionality: SaaS
Memberships
ACTIVENet - Primary
Transportation (to be
Service
reimbursed based on
actual cost incurred)
Schedule
Created Date
2/22/2021
Quote Number
00118811
Currency
USD
Contact Name
Catherine Quffa
Phone
(415)485-3078
Email
catherine.quffa@cityofsanrafael.org
Ship To Contact Catherine Quffa, 618 B Street, San
Ship To Address Rafel, CA 94901
First Year 3,000
Registrations
Average USD 836.67
Registration Cost
Total Processing USD 2,510,010.00
Volume
1 10.00
Daily remittances are processed by Active on non -holiday
business days 72 hours after the transaction day. Payments take 1 0.00
one to three banking business days to process.
Quoted prices for onsite services do not include the costs of
transporting Active Network resources onsite. If onsite services
are required, economy primary transportation costs (eg. Airfare,
train fare, or mileage) will be assessed and invoiced separately.
Onsite services are billed in minimum, 8 hour daily increments.
ACTIVENet - Public Rates for organizations between $1,500,000 to $8,000,000 in
10.10
1 30,000.00
1 10.001
1 0.00
1 0.00
1 0.00
1 0.00
USD
0.00
USD
0.00
USD
0.00
USD
0.00
USD
0.00
USD
0.00
USD
0.00
USD
0.00
USD
ACTIVE
network_
Interface - Online SaaS
Transaction Fee
ACTIVENet - Public
Interface Fee Set up - SaaS
absorbed by client
ACTIVENet - SaaS
ACTIVENet - Service
Service
Package Advanced 4
I
ACTIVENet - Service
Package: Brochure Service
Export
ACTIVENet - Staff
Interface - Payment SaaS
Processing Fee -
Credit Card
ACTIVENet - Staff
Interface - Payment
Processing Fee - SaaS
Electronic
Cheque/Check
Processing
ACTIVENet - Support
Maintenar
Advanced Package
ACTIVENet - Technical
Services: ACH Service
Remittance
ACTIVENet - Technical
Services: Financial Service
Export
ACTIVENet - Technical
Service
Services: GIS Import +
annual revenue through ACTIVE Net.
Schedule
1 2.50
ACTIVE Net Service Package ADVANCED 4 consists of the
following Services:
• onsite business process review
• remote functionality review & data collection preparation
• remote data collection review
• remote data entry (inventory and policy controls)
• onsite & remote user testing
• LMS training
• onsite supplemental training & Go Live preparation
• remote go live support
• remote hardware configuration
• remote system optimization training
The scope of Services is contained to the 4 functionalities of
choice.
50% of total Service costs will be billed at Service initiation,
payable within 30 days of the date of invoice.
50% of total Service costs will be billed at Service completion,
payable within 30 days of the date of invoice.
Rates for organizations between $1,500,000 to $8,000,000 in
annual revenue through ACTIVE Net.
Support package for organizations between $1,500,000 to
$8,000,000 in annual revenue through ACTIVE Net.
ACTIVE Net Technical Services: ACH Remittance consists of
the following Services:
• remote configuration, testing & training
ACTIVE Net Technical Services: Financial Export consists of I
following Services:
• remote configuration, testing & training
ACTIVE Net Technical Services: GIS Import consists of the
following Services:
• remote configuration, testing & training
Total Price
1
1
1
1
1
1
1
1
1
0.00
0.00
43,800.00
0.00
USD
0.00
USD
0.00
USD
0.00
0.00 1,400.00 USD
0.00
2.501USD
0.00
0.501 1 USD
0.00
0.00USD
I I
0.00
0.001 USD
0.00
0.00 11,400.00 1 USD
0.00
0.00! 1,400.00 USD
0.00
USD 78,000.00
■crIVE
network_ Schedule
Annual Projected USD 82,710.00
Contract Value
Active reserves the right, and may take additional measures to verify Client's account which may consist of reviewing publicly
available data and/ confirmation of Client provided information. Such verification measures will be completed in advance of
remittance.
All fees described herein are in consideration of the Software and Services that Active provides. Active and Client acknowledge that certain
credit card network rules and laws prohibit imposing a surcharge that is based on the type of payment method used (e.g., having a different fee
for the use of a credit card vs. debit card), and therefore, each agree not to impose such a surcharge on any End User. The payment options
we offer may include MasterCard, Visa, American Express and Discover.
'Sales tax and shipping not included in total price. Sales tax and shipping, where applicable, will be added to your invoice.
Quote AccepLchutZ\ Info n
Signature:
Printed Name:
Nj
Title: City Manager
Date: >
PO# (if applicable):
P14 RAF,q�
CONTRACT ROUTING FORM
INSTRUCTIONS: Use this cover sheet to circulate all contracts for review and approval in the order shown below.
TO BE COMPLETED BY INITIATING DEPARTMENT PROJECT MANAGER:
Contracting Department: Library and Recreation
Project Manager: Catherine Quffa Extension: 3078
Contractor Name: Active Network, LLC
Contractor's Contact: Jace Fecht Contact's Email: Jace.Fecht@activenetwork.com
❑ FPPC: Check if Contractor/Consultant must file Form 700
Step
RESPONSIBLE
DESCRIPTION
COMPLETED REVIEWER
DEPARTMENT
DATE Check/Initial
1
Project Manager
a. Email PINS Introductory Notice to Contractor
Click here to
❑
enter a date.
b. Email contract (in Word) and attachments to City
Attorney c/o Laraine.Gittens@cityofsanrafael.org
2/23/2021
©CQ
2
City Attorney
a. Review, revise, and comment on draft agreement
2/26/2021
❑x LG
and return to Project Manager
2/26/2021
® LG
b. Confirm insurance requirements, create Job on
(N/A)
PINS, send PINS insurance notice to contractor
® _SAW_
3
Department Director
Approval of final agreement form to send to
3/1/2021
contractor
4
Project Manager
Forward three (3) originals of final agreement to
3/1/2021
© CQ
contractor for their signature
5
Project Manager
When necessary, contractor -signed agreement
❑ N/A
agendized for City Council approval *
*City Council approval required for Professional Services
® CQ
Agreements and purchases of goods and services that exceed
Or
$75,000; and for Public Works Contracts that exceed $175,000
3/15/2021
Date of City Council approval
PRINT
CONTINUE ROUTING PROCESS WITH HARD COPY
3(� �Z�
6
Project Manager
Forward signed original agreements to City
�' Q
Attorney with printed copy of this routing form
7
City Attorney
Review and approve hard copy of signed
31J?
D Q
agreement
.
iW
8
City Attorney
Review and approve insurance in PINS, and bonds
l
(for Public Works Contracts)
9
City Manager/ Mayor
Agreement executed by City Council authorized
—�,
�,
official
1,o--
10
City Clerk
Attest signatures, retains original agreement and
��
2 /
forwards copies to Project Manager