HomeMy WebLinkAboutDS Midas Agreement Fiscal Year 2021-22____________________________________________________________________________________
FOR CITY CLERK ONLY
Council Meeting: May 17, 2021
Disposition: Resolution 14913
Agenda Item No: 5.c
Meeting Date: May 17, 2021
SAN RAFAEL CITY COUNCIL AGENDA REPORT
Department: Digital Service & Open Government
Prepared by: Vinh Pham,
Data & Infrastructure Manager
City Manager Approval: ______________
TOPIC: MIDAS AGREEMENT FISCAL YEAR 2021-22
SUBJECT: RESOLUTION AUTHORIZING THE CITY MANAGER TO EXECUTE A GENERAL
SERVICES AGREEMENT WITH MARIN INFORMATION AND DATA ACCESS
SYSTEMS (MIDAS ) FOR INFORMATION TECHNOLOGY SERVICES FROM JULY 1,
2021 THROUGH JUNE 30, 2022, FOR AN AMOUNT NOT TO EXCEED $93,021
RECOMMENDATION: Adopt the resolution.
BACKGROUND: The Marin Information and Data Access Systems (MIDAS) program connects Marin
County to its municipal and non-profit business partners by providing internet access and support for
private, network-based shared applications, including Marin Law Enforcement Data Systems (MLEDS)
and MarinMap. MIDAS is the primary internet provider for the County of Marin, the cities and towns of
Marin (excluding Corte Madera), law enforcement and public safety agencies, and special districts.
MIDAS services include managing, maintaining, and monitoring the MIDAS Wide Area Network (WAN)
connected through the Emergency Operations Facility (EOF) data center. Included with this staff report
is a MIDAS infographic page for your viewing.
AN ALYSIS: The City of San Rafael relies on MIDAS as the primary connection to the internet and other
internal technology resources at five facilities. In addition to providing connectivity, MIDAS and its
partners maintain systems to monitor performance, use, and security.
MIDAS services include:
•Maintaining the life cycle of equipment, configurations, backups, and software.
•Monitoring network usage including bandwidth, routing, and flows.
•Maintaining firewall equipment and policies for endpoints and using MIDAS firewall services.
•Configuring and maintaining remote user SSL VPN access.
•Maintaining wireless equipment and maintenance for customers use MIDAS wireless services.
•Maintaining public DNS server/zone files.
•Billing and support.
SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 2
The costs of services will be paid Quarterly as set forth in the following table:
Site Name Site Speed
(megabit-per-second)
Cost
City Hall and Public Safety Center 500 Mbps $5,481.15
Public Works / Sanitation District 100 Mbps $4,705.23
Albert J. Boro Community Center 20 Mbps $4,181.82
San Rafael Community Center 100 Mbps $4,705.23
Terra Linda Community Center 20 Mbps $4,181.82
Quarterly Cost $23,255.25
Annual Cost $93,021
Annual cost comparison 2017 - 2021
2017 2018 2019 2020 2021 Average
$92,400 $101,400 $84,212 $79,498 $93,021 $90,106
San Rafael Municipal Code section 2.55.100(C) provides that the City Council may waive the requirement
for competitive bidding for goods and services that can only be obtained from a sole source or that are
specialty in nature. Because of the unique nature of the MIDAS services in connecting the County and
cities in Marin to enable shared use of applications and other services, staff recommends that competitive
bidding for this contract should be waived.
FISCAL IMPACT: The annual cost of MIDAS has shifted over the past five years due to changes in the
MIDAS fee model, increases in bandwidth at City facilities, and the addition of new service at the Public
Safety Center. The total expected expenditure is $93,021 for FY 2021-22 and is appropriated through
the draft budget in the Telecommunication Fund - 609.
OPTIONS: The City Council has the following options to consider on this matter:
1. Adopt resolution authorizing the City Manager to execute a general services agreement with
MIDAS from July 1, 2021 through June 30, 2022, for an amount not to exceed $93,021.
2. Direct staff to return with more information.
RECOMMENDED ACTION: Adopt the resolution.
ATTACHEMENTS:
1. Resolution
2. MIDAS Agreement
3. MIDAS Infographic
1
RESOLUTION NO. 14913
RESOLUTION OF THE SAN RAFAEL CITY COUNCIL AUTHORIZING THE
CITY MANAGER TO EXECUTE A GENERAL SERVICES AGREEMENT WITH
MARIN INFORMATION AND DATA ACCESS SYSTEMS (MIDAS) FOR
INFORMATION TECHNOLOGY SERVICES FROM JULY 1, 2021 THROUGH
JUNE 30, 2022, FOR AN AMOUNT NOT TO EXCEED $93,021
WHEREAS, the City of San Rafael uses Marin Information and Data Access
Systems (MIDAS) to connect to Marin County and its municipal and non-profit
business partners; and
WHEREAS, the City of San Rafael uses MIDAS for internet access; and
WHEREAS, the City of San Rafael uses MIDAS for network-based shared
applications; and
WHEREAS, the City of San Rafael uses MIDAS for accessing Marin Law
Enforcement Data Systems (MLEDS); and
WHEREAS, the City of San Rafael uses MIDAS for MarinMap; and
WHEREAS, the City of San Rafael wishes to continue using MIDAS services; and
WHEREAS, City of San Rafael Municipal Code Section 2.55.100(C) allows the
City Council to waive competitive bidding for purchases of goods and services that
can only be obtained from a sole source or that are specialty in nature. Because
of the unique nature of the MIDAS services in connecting the County and cities in
Marin to enable shared use of applications and other services, staff recommends
that competitive bidding for this contract should be waived;
NOW, THEREFORE BE IT RESOLVED, that the San Rafael City Council waives
competitive bidding and authorizes the City Manager to execute a general
services agreement with Marin Information and Data Access Systems (MIDAS)
for information technology services from July 1, 2021 through June 30, 2022, for
an amount not to exceed $93,021 and in a form approved by the City Attorney.
I, Lindsay Lara, Clerk of the City of San Rafael, hereby certify that the foregoing
resolution was duly and regularly introduced and adopted at a regular meeting of
the San Rafael City Council held on the 17th day of May 2021 by the following
vote, to wit:
2
AYES: COUNCILMEMBERS: Bushey, Hill, Kertz, Llorens Gulati & Mayor Kate
NOES: COUNCILMEMBERS: None
ABSENT: COUNCILMEMBERS: None
LINDSAY LARA, City Clerk
Agreement between County of Marin and the City of San Rafael
using Marin Information and Data Access System
This Marin Information and Data Access System Agreement ("Agreement") is made and entered into by
and between the County of Marin ("County"), a political subdivision of the State of California and the
City of San Rafael ("Customer").
RECITALS
Whereas, MIDAS connects the County and local entities by providing Internet access and
support for private, network -based shared applications, such as Marin Law Enforcement Data
System ("MLEDS") and MarinMap.
Whereas, Marin Information and Data Access System ("MIDAS") services include
managing, maintaining, and monitoring the MIDAS Wide Area Network ("WAN") connected
through data centers at the Marin County Civic Center and Emergency Operations Facility
("EOF"), fielding public and user inquiries, and supporting the identification and development of
network -based applications.
Whereas, the purpose of this Agreement is to facilitate usage of MIDAS by establishing
operating provisions, service levels, and shared costs.
OPERATING PROVISIONS
1. EFFECTIVE DATE AND TERM
For convenience, this Agreement shall become effective on the date of the County's signature
("Effective Date"). The Agreement shall remain in effect until it is terminated in accordance
with Section 2.
2. TERMINATION
This Agreement shall terminate on June 30, 2022 ("Initial Agreement Term"). This Agreement
shall automatically renew under the same terms and conditions for successive periods of 12
months each after the Initial Agreement Term. The County or Customer may terminate the
successive 12 month period of the Agreement without cause only with notice of no fewer than
60 days prior to June 30 of each year. At the time of notice of termination, both parties shall
agree upon a termination of services process no later than the last business day of May of the
current Agreement term. If a termination of services process is not reached by the last business
day of May of the current Agreement Term, the Agreement and services will be extended in 30
day increments until a termination of services process is reached.
3. AMENDMENT
This Agreement may be amended only by the written agreement between the County and
Customer.
Agreement between County of Marin and the City of San Rafael
using Marin Information and Data Access System
4. SCOPE AND RESPONSIBILITIES
The MIDAS network and the MIDAS Partners (the employees, affiliates, suppliers, and licensors
of MIDAS) will provide managed network services, firewall and security monitoring, remote
access VPN, network customer service and support, access to shared applications including
MarinMap, and a security connection to the Marin Law Enforcement Data Systems (MLEDS) for
participating members.
MIDAS and its partners are responsible for trouble resolution, annual network upgrades,
support of the network and its clients. While MIDAS and its partners maintain systems to
monitor performance, use, and security, it is the responsibility of the Customer to report
problems with the service and any incidents that impact the operation or network security of
the MIDAS network.
a. MIDAS Management
With supervision by County Information and Services Technology ("IST") staff, MIDAS is
primarily managed by a private network integrator and IT consultancy ("Contractor").
Contractor shall provide services according to the defined service levels as outlined here:
• Maintain the life cycle of equipment, configurations, backups, and software.
• Monitor network use including bandwidth, routing, and flows.
• Maintain firewall equipment and policies for endpoints using MIDAS firewall services.
• Configure and maintain remote user SSL VPN access.
• Manage wireless equipment and maintenance for customers use MIDAS wireless
services.
• Maintain public DNS server/zone files.
• Billing and support
b. Customer Support and Trouble Reporting
MIDAS Customers have multiple methods for requesting technical support. These include:
• Monday -Friday, 8-5pm PST: (415) 842-3275
• https:Hsupport.marinit.com/support
• Email: support@marinit.com
c. MIDAS Invoicing and Payments
MIDAS and the County will invoice the Customer on a monthly or quarterly basis for services.
Customer payment is due by the due date on the bill, which is thirty days from the invoice date.
If MIDAS and/or County does not receive payment by the Due Date indicated on Customer's
bill, Customer's account will become past due. Any fees or penalties applied by the Carrier will
be added to the Customer's bill. An additional 1.5% of the overdue balance will be applied to
the Customer's bill as a late fee for every month the account is past due.
21 Page March 1, 2021
Agreement between County of Marin and the City of San Rafael
using Marin Information and Data Access System
Questions about Customer's bill or disputes about a specific charge should be referred to the
MIDAS team: Christophe Meneau (cmeneau@marincounty.org), or Javier Trujillo
(jtrujillo@marincounty.org) with Customer's concerns and the MIDAS team will investigate and
notify Customer of the results.
S. COST OF SERVICES
The costs of services will be paid Quarterly in the follow table
Name
Addresulotation
Provider
Speed
Service Fee I Service Description
Public Safety Center
1375 Fifth avenue, San Rafael, CA
AT&T
500
52,436.15 ASE
MIDAS
$3,045.00 Service Network Connection
Public Works / Sanitation District
111 Morphew Street, San Rafael, CA
AT&T
IDD
$1,660.23 ASE
MIDAS
53,045.00 Service Network Connection
Alboro Community Center
50 Canal Street, San Rafael, CA
AT&T
250'
$1,136.82 ASE
MIDAS
$3,045.00 Service Network Connection
San Rafael Community Center
618 B Street, San Rafael, CA
AT&T
100
$1,660.23 ASE
MIDAS
$3,045.00 Service Network Connection
Terra Linda Commun ty Center
670 Del Ganado Road, San Rafael, CA AT&T
20
51,136.82 ASE
MIDAS
$3,045.00 Service Network Connection
San Rafael
<TBD IP address space>
MIDAS
50.00 Public IP address space
$23,255.25 Estimated total. Taxes and fees from Carriers vary
'Service billed at rate for 20 mbps. Canal Wifi responsible for additional bandwidth costs
The Customer can request changes in bandwidth and providers for access to the MIDAS core
network. All carrier circuit charges are determined by purchase agreements with carriers on a
case by case basis and by Customer selection of circuit bandwidth. In some cases, service will
require additional fees for construction and installation. Customer is entitled to request direct
invoices for carrier services upon request to the MIDAS team. Charges for individual carrier
services are directly passed to the Customer with no price markup — taxes and fees can vary
month to month.
Customer may request onboarding of additional sites or increases in bandwidth for existing
sites during the term of this Agreement. Additions shall be made under the same terms and
conditions and cost structure as existing sites. Customer may request disconnection of a site(s)
during the term of this Agreement subject to provisions of Section 2 — the termination clause.
6. INDEMNIFICATION
Customer agrees to hold harmless and indemnify MIDAS, the County, and MIDAS partners from
and against any claim arising from the use of the MIDAS network, including any liability or
expense arising from all claims, losses, damages (actual and consequential), suits, judgments,
litigation costs and attorneys' fees, of every kind and nature. Nothing in these terms will be
deemed to confer any third -party rights or benefits.
7. Disclaimer of Warranties
31 Page March 1, 2021
Agreement between County of Marin and the City of San Rafael
using Marin Information and Data Access System
MIDAS, the County, and the MIDAS Partners disclaim any and all responsibility or liability for
the accuracy, content, completeness, legality, reliability, operability or availability of
information or material displayed in or accessible through MIDAS network. MIDAS Partners
disclaim any responsibility for the deletion, failure to store, mis-delivery, or untimely delivery of
any information or material. MIDAS Partners disclaim any responsibility for any harm resulting
from downloading or accessing any information or material on the Internet through MIDAS
network. By choosing to use other services (such as an application or website) while using
MIDAS network, your use of those services will be governed by the terms and conditions
provided to you in association with those services.
8. Miscellaneous Provisions
This Agreement will be governed by and construed in accordance with the laws of the State of
California. Customer and County agree to submit to the exclusive jurisdiction of the courts
located within the County of Marin, California to resolve any legal matter arising from this
Agreement, its terms, or use of MIDAS network. If for any reason a court of competent
jurisdiction finds any provision or portion of the provisions to be unenforceable, the remainder
of the provisions will continue in full force and effect.
9. SEVERABILITY
If one or more clauses, sentences, paragraphs, or provisions of this Agreement shall be held to
be unlawful, invalid or unenforceable, it is hereby agreed by the County and Customer that the
remainder of the Agreement shall not be affected thereby. Such clauses, sentences,
paragraphs, or provisions shall be deemed reformed to be lawful, valid, and enforced to the
maximum extent possible.
In Witness Whereof, the County and Customer execute this Agreement as below.
City
By:
Title
County of Marin
By:
Titl
4 1 P a g e
Print Name: rJim Schutz
Date:
Print Name: Javier Trujillo
Date: 3/25/2021
InternetLibrary - City Network InterconnectSecure Virtual Private Network Allows Secure Remote AccessRemote UsersAccessing Networkfrom Home etc.MARINetLibrary CatalogServiceMIDASCommunity Media Center of Marin /Public Access TelevisionDepartment of JusticeMarin County Sheriff’s Office Dispatch, Tiburon, and Other Law Enforcement ServicesVideo/Audio to CMCMConnection to Marin County Sheriff’s OfficeMIDAS Connection to the InternetLibrary CENIC Connection to InternetMIDAS Transport to City LocationsLibrary FirewallMIDAS Core& FirewallEmailVoice Over IP Telephone SystemsLocal Network Files & DataCity Networks & Services We connect to the Internet, VoIP, and Shared Services through MIDAS.WiFiStaff WorkstationsMIDASMarin Information and Data Access SystemsWe are a shared network for Marin governments, public safety, and special agencies. We share applications across MIDAS for increased cooperation, coordination, and cohesion.MIDAS connects the County to its municipal and non-profit business partners by providing support for private network-based shared applications such as:Government Cable Television & Granicus stream for video.Web Emergency Operations CenterRecords Management System (RMS)Computer Aided Dispatch (CAD)Finger printingShared 911 DispatchingMarinMap – GIS (Geographic Information System)Public Safety AgenciesAutomatic Vehicle LocatorMarin Law Enforcement Data System (MLEDS)Northern CA Computer Crimes Task ForceMajor Crimes Task Force
