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HomeMy WebLinkAboutFD Agreement for 9-1-1 Emergency Communications & Fire Dispatch Services PPTFire & EMS Dispatch Services CITY COUNCIL MEETING February 20, 2024 ●The Marin County Sheriff’s Office (MCSO) has provided Fire and Emergency Medical Services dispatch services to Marin Fire agencies since 2009. ●In August 2022, Sheriff Jamie Scardinia notified Fire agencies that MCSO would be terminating the contract for service. ●The Marin County Fire Department (MCFD) offered to provide dispatch services to replace MCSO. ●The San Rafael Fire Department explored multiple options including combining with the San Rafael Police Department’s dispatch center, but the most efficient and cost-effective solution was to partner with all other Marin Fire agencies. HISTORY Terms and Governance ●Beginning date of service is July 1, 2024 and in effect until terminated. ●Executive Committee: Will develop and review all operations and critical tasks of the Emergency Command Center and make recommendations to the County on expenditures, costs and budgets. ○(1) Fire District ○(1) City/Town –the City of San Rafael is currently the only City/Town ○(1) at-large member ○MCFD ●Standards Committee for operational review. Staffing -20 FTE based on industry standards for call processing times. -24/7 Fire Captain on duty. -On-duty command and control. Enhanced Fire & EMS dispatch service levels ●Closest resource concept ●Emergency Fire Dispatch Protocol ●Enhanced technology and analytics ○Reduced reflex times for obtaining regional resources, including air support ○Improve access to quality real-time data and reporting enhancements ○Improved interoperability with fire agencies’ softwares ●Alert and Warning ○Integration with the Office of Emergency Management for rapid notifications ●Public Information ○Timely distribution of information to the public over multiple platforms Cost-sharing: Annual Operating Costs Annual Operating Costs include staffing, technology maintenance, administrative services, the delivery of dispatch services, reserve contributions, and any additional contributions to offset prior year(s) differences between budgeted and actual expenditures. ●Cost sharing methodology: ●Annual Operating Costs ○24% MCFD ○76% Fire Agencies ●Each agency’s share of the collective 76% is based on a blend of incidents and population data (refreshed every year for incidents and with every Census for population). Blending with population reduces variation year -to-year. ●San Rafael’s share of total Annual Operating Costs is 23.94% or $1,245,472, which includes a 3.5% admin fee (currently 5% with MCSO). Cost-sharing: One-time startup costs One-time startup costs include infrastructure/tenant improvements, purchase of technology and hardward, and training of staff prior to the start of operations. ●The total one-time costs is $5,072,000 ●San Rafael’s one-time costs is $1,597,619 ●Each Agency may pay the one time costs up front, or amortize them over 15 years at 2% interest. San Rafaels cost over 15 years is $123,386. Total Annual Cost ●The City’s FY24-25 costs is $1,368,859 ●Annual operating cost increase is capped at 5%. The one -time startup costs are fixed ($123,386) for 15 years. ●The County will develop the budget with input from the Executive Committee and Emergency Command Center staff. Recommendation Staff recommends adopting the resolution approving and authorizing the City Manager to execute an agreement with Marin County for 9-1-1 emergency communications and fire dispatch services.