HomeMy WebLinkAboutDS Support Quote Extension January 2024Docusigr Envelope ID: 19CBDF6C-4C55-46C8-A09D-CE67A179104A
PACKETFUSION
Connecting the Dots in the Cloud'"
SUPPORT QUOTE
CITY OF SAN RAFAEL
ATTN: Cristine Alilovich
1400 5TH AVE, RM 207
SAN RAFAEL, CA 94901
415-458-5302
I. This Support Quote is based on the hardware and software configuration set forth in Exhibit B — Schedule of Equipment
("Equipment"), including any improved features and models of such equipment purchased from Packet Fusion during
any support term for all locations set forth in Exhibit C — Customer Locations.
11. Hourly Time and Material Billing Rates ("T&M Rates") for the support Term are set forth in Exhibit A of this Support
Quote.
111. Length of Support ('Terms — Special support term length listed in the customer reference below.
Quote Number: QUO-03943-KOR5M3
Effective Start Date: 16 January 2024
Support Type and Term Options
Support - No Phone With Optional
Term Length Coverage Term Length Phone Coverage Discount End Date
Special Term $ 10,902.07 Special Term $ 14,302.84 0% 15 July 2024
Amount selected will be due in full upon invoicing by Packet Fusion
Please select your support type and term
from the table above, using the drop -down Special Term Support No Phones
menu
Quote Expires: 15 January 2024
IMPORTANT: After the renewal date, if not fully executed, Mitel's Corporate Policy imposes a reinstatement fee beginning at
40% of the contract value. Depending on the amount of time lapse from renewal date, the fee increases to a maximum of 100%
at month 8.
Page 1 of 5
Version 20220501
DocuSign Envelope ID: 19CBDF6C-4C55-46C8-A09D-CE67A179104A
Customer Purchase Orders referencing the Quote # and Contract Amount are acceptable in lieu of a Customer Signature.
Invoices are due net 30 from the date of invoice from Packet Fusion, Inc.
Make checks payable to Packet Fusion, Inc., PO Box 888055; Los Angeles, CA 90088-8055
Customer Reference
6 Month Packet Fusion Phone Support Renewal Extension: 01/16/2024 - 07/15/2024
Accepted:
CITY OF SAN RAFAEL
DocuSigned by:
PSFA2B88F4A7
Date
Title:
PO Number
Version 20220501
ZD
cristine Alilovich
January 15, 2024
city Manager
Page 2 of 5
DocuSigA Envelope ID: 19CBDF6C-4C55-46C8-A09D-CE67A179104A
Exhibit A
Hourly Time and Material Billing Rates ("T&M Rates")
Hourly Rates
• Standard Support Customers
• Tier 2/No Labor Support Customers
• Non -Support Customers
Overtime Hourly Rates
• Standard Support Customers
Tier 2/No Labor Support Customers
• Non -Support Customers
Version 20220501
$145.00 an hour
$155.00 an hour
$195.00 an hour
$217.50 an hour
$232.50 an hour
$292.50 an hour
Page 3 of 5
DocuSign Envelope ID: 19CBDF6C-4C55-46C8-A09D-CE67A179104A
6 Month Packet Fusion Phone Support Renewal Extension: 01/16/2024 - 07/15/2024
Exhibit B
Schedule of Equipment & Software (' E.quipment- or " Software")
Product
QTY
Product
QTY
Primary Support without Phone Coverage will
include:
If optional Phone Coverage is selected,
the
following will also be covered:
Extension & Mailbox license
364
IP Phone BB24 Black
24
Extension & Mailbox license BDL
14
IP Phone IP 212k Black
4
Extension Only license
21
IP Phone IP 230 Black
175
Extension Only license BDL
13
IP PHONE, IP115 BLK
9
LIC BUNDLE, ADV APP ESSENTIALS ONSITE
23
IP PHONE, IP420
6
LICENSE BUNDLE, ESSENTIALS ONSITE
23
IP PHONE, IP48OG
3
LICENSE BUNDLE, ESSENTIALS ONSITE v2
10
IP930D DECT Phone Starter Kit US CA MX
3
LICENSE, ADDITIONAL SITE
4
IP930D Handset (spare)
2
LICENSE, ADDITIONAL SITE BDL
8
IP Phone BB24 Black
24
LICENSE, COURTESY ONSITE
13
REPEATER, IP930D
1
LICENSE, MAILBOX ONLY
86
SHOREPHONE IP110 BLACK
56
LICENSE, SIP DEVICE
2
SHOREPHONE IP560 BLACK
75
LICENSE, TELEPHONY ONSITE
1
SHOREWARE CLIENT: OPERATOR CALL MANAGER
20
SHOREWARE PERSONAL CALL MANAGER REQUIRE
34
VOICE SWITCH, SG50 MADE IN USA
3
VOICE SWITCH, SG90 MADE IN USA
1
ShoreGear 120/24
2
ShoreGear 40/8
5
ShoreGear 60/12
3
ShoreGear T1
3
, DacuSigl Envelope ID: 19CBDF6C-4C55-46C8-A09D-CE67A179104A
Unless included above, support is
excluded for:
Network Equipment
Servers
Carrier Services
Exhibit C
Customer Locations ("Locations")
1400 5TH AVE, RM 201, SAN RAFAEL, CA 94901
Page 5 of 5
Version 20220501