HomeMy WebLinkAboutMS MSS Rates 2012CITY OF SAN RAFAEL AGENDA ITEM NO.: 4 a. MEETING DATE: January 17, 2012 SAN RAFAEL CITY COUNCIL AGENDA REPORT Department: Management Services Prepared by: Approved by: Step anie Lovette, keting Economic Development Director 4_4Na'cy Mackl�, it Manager V SUBJECT: CONSIDERATION OF THE MAXIMUM RATES THAT CAN BE COLLECTED BY MARIN SANITARY SERVICE FOR REFUSE AND RECYCLABLE MATERIAL COLLECTION AND DISPOSAL SERVICES, TO BE EFFECTIVE RETROACTIVELY TO JANUARY 1, 2012. RECOMMENDATION: ACCEPT RATE RECOMMENDATIONS AND ADOPT RESOLUTION ESTABLISHING MAXIMUM RATES COLLECTED BY AND SERVICES PROVIDED BY MARIN SANITARY SERVICE EFFECTIVE RETROACTIVELY TO JANUARY 1, 2012. BACKGROUND: Each year, the City Council holds a public hearing to set the maximum collection rates that can be collected by Marin Sanitary Service in the City of San Rafael. The "Background" section of this staff report will illustrate the overall context for the rate setting process. In general, the context includes 1) the Franchise Agreement with Marin Sanitary which includes the methodology for rate setting, 2) the environmental initiatives and goals of the City, and 3) Marin Sanitary's services and programs. Franchise Agreement between City of San Rafael and Marin Sanitary Service California cities are allowed to regulate local refuse and recycling services under Article XI of the California Constitution and the CA Public Resources Code and to collect a franchise fee. The City of San Rafael has a franchise agreement with Marin Sanitary Service ("MSS") for refuse collection and recycling services. The revenue -based methodology used to set the annual rates is contained in the Amendment and Restatement Agreement ("Franchise Agreement") approved by the City Council on September 4, 2001. The Franchise Agreement sets forth the services to be provided by MSS, the rate setting methodology and the franchise fee paid to the City of San Rafael. The City and MSS first entered into a written agreement in 1966. The latest Amendment and Restatement Franchise Agreement occurred in 2001. The Franchise Agreement also contains provisions for automatic annual extensions if certain conditions are met. FOR CITY CLERK ONLY File No.: 4 -3 - '� '2 -- City Council Meeting: Disposition:.3a,& g Page 2 As required under the current Franchise Agreement, the City Council holds an annual public hearing to set the maximum collection rates that can be charged by MSS for services outlined in said Agreement. Notice of the public hearing is published twice in the Marin Independent Journal and mailed to all names on file with the City Clerk. Information on the maximum annual rate that MSS can collect is available at the City Clerk's office during the 10 days prior to the public hearing. The proposed rate information is also provided directly to the San Rafael Chamber of Commerce, the Business Improvement District, and other interested parties. The refuse collection rates are based on the contractor's costs of operations for wages and benefits, disposal, fuel, equipment and lease expenses and certain allowable miscellaneous expenses. The Franchise Agreement provides for a detailed review of MSS' operations every three years. In the interim two-year period, annual summary reviews are conducted based on the last detailed analysis. Summary reviews also incorporate the use of indices, analyze key expense components such as disposal costs and make sure revenue requirements are satisfied. The proposed rate levels for 2012 are based on a summary review. The last detailed review occurred in 2010. Several of the surrounding cities and special districts also have contracts with MSS that utilize a similar rate setting methodology. Therefore, San Rafael, Larkspur, Ross, the County of Marin including within the Ross Valley Sanitary District boundaries, and the Las Gallinas Sanitary District ("the Franchising Agencies") have joined together in a Franchisors Group to share information and reduce costs. San Anselmo and Fairfax have participated in meetings of the Franchisors Group and are considering joining the group in the future. The Franchising Agencies met on several occasions over the last few months to review MSS's rate proposals and the work of the consultant conducting the rate review. The results of the rate review are presented in the "Analysis" section of this report. The Franchisors Group also met with Marin Sanitary on several occasions to discuss the development of a new rate structure that can incorporate the following variables: • Fairly stable and predictable rates year to year • A structure that spreads capital costs over time • A structure that addresses a shrinking customer base and customers migrating to smaller receptacles • A structure that could address sharing of recycling revenues & transparency of recycling revenues & costs, while maintaining a stable rate structure • A structure that provides incentives to the hauler to keep costs down • A structure that rewards the hauler for meeting JPA zero waste goals • A structure that provides for a strong differential between residential can sizes but is flexible to address the inevitable can migration • Provide financial incentive for MSS to continue their zero waste educational activities which are currently funded by MSS The Franchisors Group anticipates hiring a consultant to work with the group and MSS to develop and implement the new rate structure. The Franchisors Group has requested that San Rafael provide the management for the project. This item has been included in the Sustainability 2012-13 workplan. Page 3 Environmental Initiatives San Rafael is a member of the Marin Hazardous and Solid Waste JPA, which is the group charged with complying with the California Integrated Waste Management Act of 1989. The goal of the Act is to reduce the flow, of materials to landfills. The JPA Board is made up of city and town managers and the county administrator. The JPA is staffed by the Marin County Public Works Department. The JPA also has a local task force made up of representatives from industry, the environmental community and Marin's cities, towns and special districts. The City Council recently appointed Elissa Giambastiani to serve as the City's representative to the local task force. The JPA is funded by tipping fees at Redwood Landfill. The JPA funds the Hazardous Waste Facility located at the Marin Resource Recovery Center in San Rafael. The JPA also sponsors bulb and battery recycling programs and medical sharps disposal programs. The JPA has recently released its final Zero Waste Feasibility Study and is in the process of undertaking implementing actions from Phase One of the Study. These actions are being undertaken on a countywide basis. The City's Climate Change Action Plan also included policies to reduce material consumption and increase resource reuse. These programs have been incorporated into the sustainability element of General Plan 2020. The Sustainability Element was adopted by the City Council in 2011. City staff provides the Council and community with a quarterly update on the Climate Change Action Plan including zero waste initiatives and therefore these programs are not included in this report on collection rates. MSS has achieved full compliance with the California Air Resources Board requirements to reduce public exposure to diesel smoke and particulates by replacing and retrofitting the equipment fleet, thereby reducing air pollution in San Rafael. Marin Sanitary Services and Programs MSS's services and programs are best described by presenting residential and commercial services separately. The following provides information on recycling, refuse container sizes, and food waste for each. Residential Customers MSS accepts all numbered plastics, glass, metals and paper from all customers. San Rafael residential customers receive weekly recycling collection services. Single family households are provided a dual sort recycling can. Multi -family buildings can receive dual sort cans or separate recycling containers depending on area available for can storage. MSS offers San Rafael single-family residential customers a variety of can sizes 20 gallon, 32 gallon, 64 gallon, and 96 gallon. The majority of residential customers (69 %) utilize a 32 gallon can. Smaller households, seniors and intense recyclers benefit from the 20 gallon can which costs about 85% of the 32 gallon rate. 1,040 of San Rafael residential customers (9%) have switched to the 20 gallon can, this represents an increase of 477 accounts. The remainder of the residential customers in San Rafael use 64 gallon cans (22%), a slight decrease from 23.41 % in 2011. The number of 96 -gallon can customers is 206 (1.69%), a reduction from a total of 237 accounts in 2010. MSS codes 1-4 units as residential households so some of the customers with larger cans may be apartments and other multi family residences such as group homes. Page 4 Currently all multi family units in the City are required to have a minimum 32 gallon service for each unit. MSS started a pilot program in 2011 to provide for an intensive recycler rate in multi- family buildings of 10 or fewer units. One of the restrictions of the program is that the buildings contain only studio or one -bedroom units and fully utilize the existing recycling program. MSS estimates that 12% of the local waste stream is made up of organic waste including food waste. MSS instituted a residential food waste collection program in 2011. The program was only available to customers in single family residences for this first year. Food waste is placed in the green can, therefore the green can pick up schedule was increased from bi-weekly to weekly. The foodwaste-yardwaste tonnage has increased 250 tons per month over the previous year so it appears this program is working. The mixed yard and food waste collected by MSS is delivered to Northern Recycling Compost - Zamora Facility for composting. The Zamora facility is located in Yolo County and is owned by MSS and three other partners. The facility is fully permitted to compost both food and green waste. The compost is sold to the surrounding agricultural uses. There are no closer permitted and available composting locations for this material (See Exhibit A). The permitted composting allocation at Redwood landfill has some composting but the permit limits the amount of material and the site is at full permit capacity. The tipping fee at the Zamora facility is slightly lower that the cost at Redwood. MSS is not charging customers additional fees for transporting the material to Zamora. Edgar & Associates prepared a Greenhouse Gas Emissions Comparison between Redwood Landfill and Zamora in December 2010. MSS estimates the franchise area produces 11,484 tons of green waste per year and will produce 1,044 tons of food waste with the new program. The current Redwood Landfill permit limits the amount of food waste accepted for composting and cannot accept an additional 1,044 tons of food waste. Therefore, the study assessed the impact of introducing an additional 1,044 tons of food waste into the Redwood landfill. The study found a net greenhouse gas benefit from composting food waste at Zamora due to avoided emissions, even when considering the fuel emissions expended on the round trip from San Rafael to Zamora. Commercial Customers Commercial customers receive separate recycling containers. MSS also provides free cardboard pickup. The frequency of the cardboard pickup schedule is tailored to meet the needs of the individual customer. In 2011, MSS introduced an enhanced commercial recycling program to increase the commercial diversion rate and meet the requirements of AB 341. The program includes a staff member dedicated to working with businesses and annual waste audits to help identify additional diversion opportunities. Increased recycling can also assist in reducing refuse bills by diverting more into recycling containers and reducing the size of the regular refuse container. MSS also offers commercial customers a variety of container options ranging from 32, 64 and 96 gallon cans to yard bins. The yard bin options are 2, 4, 5, 18, 20, and 25 yards. The bins can be picked up from one to six times per week. Staff and MSS anticipate instituting a commercial food waste to energy program in 2013 in conjunction with the Central Marin Sanitation Agency (CMSA). This proposed program is a result of a Methane Capture study that evaluated the feasibility of adding processed food waste into the CMSA digesters to produce power for the plant. The study was funded by a grant from PG&E, which was matched by CMSA funding. The City of San Rafael also provided a small amount of funding, Page 5 The study showed that the project was technically feasible, had a reasonable capital cost payback period (5-7 years), and provided tangible benefits to CMSA and MSS and their customers, the local landfill, and the environment. The significant benefits identified included: a reduction of food waste being disposed at the local landfill thus reducing the generation and release of greenhouse gases; utilization of CMSA existing infrastructure's unused treatment capacity; increase in CMSA's energy self-sufficiency with the extra power production; and a cost savings to CMSA and its customers due to CMSA purchasing less natural gas and electricity. The study results were presented to the CMSA Board, the County of Marin, the San Rafael City Council, and the five other cities and towns in the CMSA service area. Overall, the project has received unanimous support from the elected representatives, with the six cities/towns passing resolution of support for continued exploration. The Marin Hazardous and Solid Waste JPA Zero Waste Report and the City's Climate Change Action Plan also included initiatives to convert organic waste to energy. Commercial food recycling is being evaluated by many Bay Area cities. However, San Francisco is the only City that has fully instituted a commercial food waste program. East Bay MUD is the leader in the food waste to energy arena. EBMUD has been accepting food waste from commercial producers and using it to power the sanitation plant for a number of years. Diversion Rate, Zero Waste and Climate Change Goals MSS's current diversion rate is about 75%. The City's construction recycling requirements and MSS carpet recycling program are expected to boost the rate to about 78%. Enhanced commercial recycling, introduced, in 2010, would increase the rate to about 84%. The proposed residential food waste program would increase it to about 87% (and more over time as the program is fully established). The future proposed commercial food waste program with the CMSA could raise the overall rate to 90% or beyond. The City's consultant estimates that an 85% diversion rate by 2020 will result in an emissions decrease of 22,500 metric tons of CO2. Reaching an 85% diversion rate by 2015 would result in an additional emissions reduction of 11,200 metric tons. ANALYSIS: While the "Background" section set the general context of the rate setting process, this section will specifically examine this year's rate recommendations. Over the past ten years, the approved annual increase in Marin Sanitary rates have ranged from less than one percent to over 8%. The rate increase of 10.84% in 2011 was 6.50% plus an additional 4.34% for the introduction of the residential foodwaste program. The Franchising Agencies have utilized the services of HF&H Consultants, LLC, (HFH) for several years to review the MSS rate proposal. MSS reimburses the City for the consultant's fees for the rate review. Additional consultant services, requested by the local jurisdictions, are paid by the Franchisors' Group. The MSS submitted a rate proposal for 2012 with a proposed 5.32% increase over 2011 rates. HFH evaluated the MSS rate proposal and recommended several adjustments resulting in an overall 4.84% increase for the Franchising Agencies. Page 6 The full rate review and proposed adjustments are contained in the HFH Report ("Exhibit B"). The table below contains a summary of the rate increase components. Current Operations Workers Compensation 0.45% Fuel 2.96% Disposal (1.14%) Other Operating Costs 0.43% Revenue shortfall from 2011 1.60% Franchise Fees 0.54% Total 4.84% The revenue shortfall, shown above, is due to a reduction in the number of commercial accounts and customers moving to smaller can sizes. The rate review utilizes the actual number of customers and service levels as of September to establish the rates for the following year. MSS assumes both the positive and negative fluctuations in the revenue projections. MSS is not compensated for losses due to decreases in the number of accounts or service levels after the September date. Conversely, increased revenues due to reduced operating costs are held by MSS until the next rate adjustment. In recent years, revenues have been less than projected and MSS has not achieved the profit projected in the rate review. With the above recommendation, the cost of a 32 gallon can would be increased less than $1.50 per month, from $27.67 to $29.01 The cost of commercial service for a 96 gallon can picked up twice a week would be increased by less than $8.00 per month, from $165.00 to $173.00. Businesses with a vigorous recycling program could reduce their regular can size or pickup schedule resulting in lower rates. As part of conducting the rate application review, the franchising agencies asked HFH to conduct a survey of Bay Area refuse haulers. The actual survey results from our neighboring communities are presented on Attachment 4 of the HFH Report. It summarizes the survey data for residential 30-35 gallon can weekly service with weekly curbside recycling and weekly green waste pickup. Attachment 4 shows that the 2012 proposed MSS rates of $29.01 in San Rafael is slightly lower than the Marin County average of $31.94. The San Rafael rates have traditionally been in line with rates in other Bay Area jurisdictions. Attachment 4 of the HFH Report also identifies the City's three -yard commercial bin, (once a week) service to those of all Bay Area cities and agencies with similar services. The San Rafael rate of $358.35 is lower than the average of other Marin County jurisdictions which is $419.33. As in previous years, staff is recommending that the 4.84% increase be applied across the board to all residential, multi family and commercial service accounts. Actual rates for all customers are provided as "Exhibit "C" to this report and to the MSS Amended Agreement. FISCAL IMPACT: Exhibit C contains the complete rate request. As shown in Exhibit C, the 4.84% overall increase is applied to all customer types and service options. If approved, these rates are projected to satisfy the City's contractual obligations to meet the MSS revenue requirement to cover San Rafael refuse and recycling service costs, including franchise fees. Page 7 OPTIONS: The City Council may choose to: 1. Accept the staff recommendation to institute the maximum MSS rate increases and allocations recommended in the HFH Report pursuant to the rate setting methodology set forth in the current Franchise Agreement and shown in Exhibit C retroactive to January 1, 2012. 2. Not accept the findings of the HFH Report and the staff recommendation and establish different maximum rates. The rates ultimately adopted must meet the requirements of the Franchise Agreement. ACTION REQUIRED: Staff recommends the Council accept the report and adopt the Resolution as presented. ATTACHMENTS Exhibit A: Composting Facilities serving the Bay Area Exhibit B: HFH Consultants, LLC, Review of MSS 2012 Rate Application Exhibit C: 2012 Rate Schedule Exhibit D: Affidavit of Publication RESOLUTION NO. 13288 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN RAFAEL ESTABLISHING MAXIMUM RATES COLLECTED BY MARIN SANITARY SERVICE FOR REFUSE AND RECYCLABLE MATERIAL COLLECTION AND DISPOSAL SERVICES, TO BE EFFECTIVE RETROACTIVELY TO JANUARY 1, 2012. WHEREAS, the City of San Rafael and Marin Sanitary Service have entered into a written Amendment and Restatement Agreement dated September 4, 2001; and WHEREAS, Section 3(B) of the Amendment and Restatement Agreement provides for maximum rates allowed to be collected by Marin Sanitary Service to be amended from time to time by the City Council; and; WHEREAS, Exhibit "C" of the Amendment and Restatement Agreement provides for approved rate setting tables, as amended, to be included as part of this Agreement; and; WHEREAS, Marin Sanitary Service has submitted a rate application request using the methodology outlined under Section 3(A) of the Amendment and Restatement Agreement; and WHEREAS, the City of San Rafael has conducted a review of said rate application and produced a report recommending some rate and fee adjustments, and WHEREAS, the City of San Rafael has determined that such rate and fee adjustments are proper, in the best interest of all citizens, and will promote public health, safety and welfare. NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF SAN RAFAEL DOES RESOLVE, DETERMINE AND ORDER AS FOLLOWS: The following schedule of maximum rates and fees, attached hereto as "Exhibit C" is hereby approved to be collected by Marin Sanitary Service for refuse and recyclable material collection and disposal services, to be effective, retroactive to January 1, 2012. Said "Exhibit C" shall be incorporated as the revised Exhibit "C" and shall be included as part of the Amended and Restated Agreement dated September 4, 2001. 1, Esther C. Beirne, Clerk of the City of San Rafael, hereby certify that the foregoing Resolution was duly and regularly introduced and adopted at a regular meeting of the City Council of the City of San Rafael, held on Tuesday, January 17, 2012, by the following vote, to wit: AYES: Councilmembers: Connolly, Heller, Levine, McCullough & Mayor Phillips NOES: Councilmembers: None ABSENT: Councilmembers: None ESTHER C. BEIRNE, City Clerk December 20, 2011 This document is printed on 100% post consumer content recycled paper 201 N. Civic Drive, Suite 230 Walnut Creek, California 94596 Telephone: 925/977-6950 Fax: 925/977-6955 www.hfh-consultants.com December 20, 2011 Ms. Nancy Mackie City Manager City of San Rafael 1400 Fifth Avenue, Room 203 P.O. Box 151560 San Rafael, CA 94915-1560 Ms. Patricia Thompson Interim Town Manager Town of Ross 31 Sir Francis Drake Boulevard Ross, CA 94957 Mr. Michael Frost Deputy Director of Public Works County of Marin 65 Mitchell Blvd., Suite 200-B San Rafael, CA 94903-4155 Reference Number: S3809 Managing Tomorrow's Resources Today Robert D. Hilton, CMC John W. Farnkopf, PE Laith B. Ezzet, CMC Richard J. Simonson, CMC Marva M. Sheehan, CPA Mr. Daniel Schwarz City Manager City of Larkspur 400 Magnolia Avenue Larkspur, CA 94939 Mr. Mark Williams District Manager Las Gallinas Valley Sanitary District 300 Smith Ranch Road San Rafael, CA 94903 Subject:Review of Marin Sanitary Service's 2012 Rate Application Dear Mses. Mackie, Thompson and Messrs. Frost, Schwarz, and Williams: This report documents HF&H Consultants, LLC's (HF&H) findings and recommendations from our review of Marin Sanitary Service's (MSS) application for a 5.32% increase to its solid waste rates, effective January 1, 2012 (Application), submitted to the Cities of San Rafael and Larkspur, the Town of Ross, the County of Marin, and the Las Gallinas Valley Sanitary District (LGVSD) collectively referred to as the "Franchisors". (Refer to Attachment 1) Based on our review of the Application performed in accordance with procedures agreed upon by MSS and the Franchisors, we determined that a total increase of 4.84% to MSS's total compensation is necessary to compensate MSS for its expenses and provide it the agreed-upon level of profit for its current operations. We believe this 4.84% increase is reasonable based on the following: Marin Franchisors Group December 20, 2011 Page 2 of 4 norrow's Resources Today • It is arrived at through an independent analysis conducted in accordance with the procedures agreed upon by the Franchisor's Group and MSS; and, • The resulting rates appear reasonable when compared with rates in other Marin County jurisdictions. Independent Review This lower -than -applied -for recommended increase is based on several adjustments to MSS' rate calculation (agreed upon by MSS management) as described in Section IV of the report and reflected in Attachments 2 and 3. The 4.84% recommended rate increase is primarily due to the increase in operating costs and franchise fees partially offset by a reduction in disposal expense (3.24%) and a decline in revenues (1.60%). The following table summarizes the recommended rate increase: Rate Increase Components Current Services Workers Compensation Insurance 0.45% Fuel 2.96% Disposal -1.14% Other Operating Costs* 0.43% 2.70% Franchise Fees 0.54% Subtotal 3.24% Projected 2012 Revenue Shortfall 1.60% Total 4.84% * Includes wages, depreciation, other vehicle -related costs, general & administrative costs (e.g., public education, customer service, etcs.) . Attachment 4 shows the results of HF&H's survey of solid waste rates as of September 2011 for jurisdictions located throughout the Bay Area. We have applied the increase for current services (4.84%) to the Franchisors existing rates for purposes of comparing the Franchisors' rates to other jurisdictions. Agencies noted with an asterisk (*) will be considering rate adjustments to be effective Managing Tomorrow's Resources Today Marin Franchisors Group December 20, 2011 Page 3 of 4 January 1, 2012. The percentage changes for these agencies are not known at this time. Consequently, their rates have not been adjusted. The Franchisors' residential rates for a 32 -gallon container (the most frequent residential service level) range from $25.77 (LGVSD) to $30.56 (County). The survey shows the Franchisors' average residential rate for 32 -gallon service ($28.81) is in the low range compared to the other Marin County jurisdictions. Of the ten Marin County jurisdictions, eight of the jurisdictions 32 -gallon container rates are higher than the Franchisors' average and two jurisdictions are lower. The rates for Fairfax and San Anselmo do not reflect an increase for 2012. Attachment 5 graphically compares the Franchisors' residential rates for a 32 -gallon container to one another as well as to the average of Marin County rates for similar service. The Franchisors' commercial rates for a 3 cubic yard bin serviced one time per week (the most requested commercial service level) range from $358.35 (San Rafael) to $402.45 (County). The average rate for the Franchisors is $378.17 which is in the lower range compared to the other four Marin County jurisdictions that have this level of service. Four jurisdictions have higher rates and two jurisdictions have lower rates. The rates for Fairfax and San Anselmo do not reflect an increase for 2012. Attachment 6 compares the Franchisors' commercial rates for a 3 cubic yard bin serviced one time per week to the average Marin County rate and all other jurisdictions' average rate for similar service levels. While the recommended rates compare favorably to those surveyed, we caution the Franchisors that this survey is presented as an indication of the reasonableness of the resulting rates. They should not draw conclusions from this information because rate comparisons are intrinsically difficult and often misleading. This difficulty results from differences in issues such as: 1. The services provided; 2. The terrain in which the service is performed; 3. Disposal costs; 4. Rate structures; and, 5. Governmental fees (e.g., franchise fees, vehicle impact fees, etc). Managing Tomorrow's Resources Today Marin Franchisors Group December 20, 2011 Page 4 of 4 We would like to express our appreciation to the MSS management and staff for their assistance. In addition, we express our appreciation to each of you for assistance and guidance during the course of the review. Should you have any questions, please call me at 925-977-6952. Very truly yours, HF&H CONSULTANTS, LLC Robert D. Hilton, CMC President cc: Mr. Joseph Garbarino, Marin Sanitary Service Mr. Joseph J. Garbarino, Marin Sanitary Service Ms. Patricia Garbarino, Marin Sanitary Service Mr. Neil Roscoe, Marin Sanitary Service HF&H Client Files Marva M. Sheehan, CPA Vice President Franchisors of Marin Sanitary Service Table of Contents Review ofMarin Sanitary Service's 2O12Rate Application TABLE OF CONTENTS SECTION 1. BACKGROUND ......................................................................................... 1 Description of Current Services .... .... --........ -------------........ ---1 Rate Adjustment MethQdO|ogV-------------------...... -----'2 HF&H Scope OfReview .... --------------................. ............ ----2 UDlitatODs---------...... —................. ---........... ........ ---- ........... ...... 2 ReVenUe@—........ —...... -----------------------....... ..... --4 EXDeOses------------------------.................... ---........... 4 Profit ----------------------------------------'5 Adjustments to 2012 Projected Revenues ...... ----------------...... '7 Adjustments tO2012Projected FxoeOseg---------------------'7 Allocation OfMSS' Compensation ..... —....... ...... ................. -----------8 SECTION V. RATE ADJUSTMENT ............................................................................... 9 Rate Adjustment .... ....... ---------...... ... ---- ...... -----........ ... ---- g ATTACHMENTS Attachment 1—Marin Sanitary Service Rate Application Summary Attachment 2 — HF&H Consultants Adjustment 5ummury Attachment 3—Adjusted Rate Application Summary Attachment 4—Rate Survey Attachment 5—Chart ofResidential 32'GaUonRates Attachment 6—Chart ofCommercial 3Cubic Yard Rates HF&H[onsu|tants LLC i December 20, 2011 This Page Intentionally Left Blank Franchisors of Marin Sanitary Service Section I. Review of Marin Sanitary Service's 2012 Rate Application ! +' Description of Current Services Marin Sanitary Service (MSS) provides franchised refuse, recyclable materials, and yard waste collection and processing services to the residents and businesses of the Cities of San Rafael and Larkspur, the Town of Ross, the County of Marin, and the Las Gallinas Valley Sanitary District (LGVSD) collectively referred to as "Franchisors". In addition, MSS and its non -franchised related entities (Marin Resource and Recovery (MRR) ,the Marin Resource Recovery Center (MRRC), and Northern Recycling Compost — Zamora (Zamora)), provide solid waste, recyclable materials, and yard waste collection and processing services to the residents and businesses of San Anselmo, the north area of the Ross Valley Sanitary District (RVSD), Fairfax, and San Quentin prison. MSS also provides non -franchised debris box, street sweeping, and document shredding services to residents and businesses throughout the County of Marin that contract for their services. MSS delivers refuse collected from waste generators within the Franchisors' service area to the MSS transfer station and then transports it to the Redwood Sanitary Landfill (Redwood) an unrelated party. MSS delivers recyclable materials to the non -franchised MRR, where materials are processed and marketed. MSS delivers recyclable -rich loads of refuse (typically commercial) and separated yard waste loads (collected from residents), along with public self -haul loads to the non -franchised MRRC where recyclable materials are extracted from the waste stream, processed, and marketed. The MRRC delivers residual waste, the materials remaining after the recyclable materials are extracted, to the MSS transfer station. This residual waste is transferred to Redwood. Through a third party, MSS delivers yard waste to Zamora, located in Yolo County, for composting. Residential Food Waste Collection In early 2010, the Franchisors approved a pilot food waste collection program allowing some residential customers to include food waste with their yard waste. The pilot was well received and with the approval of the Franchisors, MSS extended this service to its remaining customers beginning in March 2011. State regulations mandate that this comingled material (food waste and yard waste) is collected every week, therefore MSS expanded its yard waste service from bi-weekly to weekly collection from residential customers for the all of the Franchisors. This comingled material is collected in the same way as yard waste and delivered to Zamora for composting. Based on the first 10 months of the food waste program, residential refuse is projected to decline by 1,557 tons from 2010 while the yard waste volumes are projected to increase by 2,255. While there are many factors impacting the change in tonnage collected, it appears the food waste program is helping the Franchisors in reaching their diversion goals. HF&H Consultants, LLC 1 December 20, 2011 Franchisors of Marin Sanitary Service Section II. Rate Review Review of Marin Sanitary Service's 2012 Rate Application Rate Adjustment Methodology The Rate Index Methodology was developed in cooperation with MSS and approved by the Franchisors Group in 2001. This method was used to determine 2012 recommended rates. The results from the 2011 rate review are adjusted by changes in certain indices (e.g., CPI, employment cost index and the transportation index). Also, new projections of certain costs (e.g., disposal expense, fuel expense, workers' compensation expense, depreciation, interest expense, and fees imposed by the Marin County Hazardous and Solid Waste Management Joint Powers Authority (JPA)) and revenues (e.g., collection rate revenues) are made to adjust the results from the 2011 review to determine the 2012 rates. (Section III describes the methodology in more detail and findings from the application of the methodology to MSS' Application.) FH Scope of Review The Franchisors engaged HF&H in September 2011 to perform a limited review of the Application in accordance with the Rate Index Methodology. The scope of this review is described in our engagement letter dated August 9, 2011. These procedures included the following activities: • Reviewing MSS' Application to determine completeness, mathematical accuracy, and reasonableness and logical consistency of the assumptions supporting the projected revenues and expenses; • Reviewing and testing projected revenues to ensure that they are consistent with past trends and anticipated conditions; • Reviewing MSS' calculation of rate year 2012 indexed expenses by comparing them to the calculated expenses for 2011 which were established in HF&H's prior report, and the calculated changes to the applicable indices; • Reviewing other projected expenses including depreciation, fuel, interest, disposal and recyclables/yard waste processing expenses by evaluating the reasonableness of MSS' estimates for these expenses based on historical trends and MSS management's plans; • Reviewing MSS' calculation of projected profit for compliance with the procedures and mathematical accuracy; • Reviewing the appropriateness of MSS' allocation of revenues and expenses among the Franchisors and other service areas; • Reviewing our recalculation of MSS' projected results of operations and our recommendations with MSS and the Franchisors representatives; and, • Preparing a written report that documents our findings and recommendations. Our review was substantially different in scope than an examination in accordance with Generally Accepted Auditing Standards, the objective of which is the expression of an opinion regarding the financial statements taken as a whole. Accordingly, we do not express such an opinion. However, Chiao HF&H Consultants, LLC 2 December 20, 2011 Franchisors of Marin Sanitary Service Section II. Rate Review Review of Marin Sanitary Service's 2012 Rate Application Smith McMullin + McGuire, An Accountancy Corporation, has issued an unqualified opinion of MSS' 2010 financial statements. There are related party transactions included in MSS' 2012 projections at rates that have been discussed and allowed by the Franchisors in previous reviews and therefore we did not review the underlying basis for such rates. Examples of these rates are the recyclable materials processing fee, the transfer/transport fee for materials collected outside the Franchisors' area and credited back to the Franchisors and Zamora composting fee. Our conclusions are based in part on the review of MSS' projections of its financial results of operations. Actual results of operations will usually differ from projections because events and circumstances frequently do not occur as expected and the difference may be significant. HF&H Consultants, Li_C 3 December 20, 2011 Franchisors of Marin Sanitary Service Section III. MSS' Projection Methodology Review of Marin Sanitary Service's 2012 Rate Application On September 1, 2011, MSS submitted the Application to the Franchisors requesting that solid waste collection rates be increased by 3.70%, effective January 1, 2012 (Application). Subsequently, MSS revised its application to include adjustments for fuel costs and workers compensation, based upon more current information. The revised increase requested by MSS is 5.32% (refer to Attachment 3). The following describes MSS' methodology for projecting 2012 revenues and expenses. Revenues Route Revenues MSS projected its 2012 route revenues of $25,590,000 by annualizing the revenues received for the six months ending June 2011. Due to the June 2011 effective date of the rate increases in Ross Valley Sanitary District —South (RVSD-S) and the County of Marin, MSS adjusted the projected 2012 revenue to reflect a full year of the anticipated increase. Under the accrual method of revenue accounting, bad debt is recorded when it has been determined an account is uncollectible. MSS has collection procedures in place to attempt to collect the past due accounts. MSS projected a reduction of $55,746 (0.44% as a percent of revenue) to the accrued route revenues for bad debts from uncollectible accounts. This amount was determined by annualizing the actual write-off of uncollectible accounts for the six months ending June 2011. Non -Regulated Revenues MSS projected 2012 non-regulated revenues of $9,698 by annualizing revenues received for the six months ending June 2011. The non-regulated revenues are disposal fees received at the transfer station for the transfer, transport, and disposal of solid waste from the MRRC, MRR and Household Hazardous Waste facility. The decline in non-regulated revenues over the last few years is due to a local hauler taking the residue from recycling facility for further processing. Expenses MSS projected its 2012 expenses for each expense category by: • Wages. Multiplying 2011's allowed wages and salaries expense by 1 plus the 2.9% change in the San Francisco -Oakland -San Jose Metropolitan Consumer Price Index (Urban Wage Earners) from June 2010 to June 2011. • Benefits. Multiplying 2011's allowed benefits expense by 1 plus the 3.9% change in the Employment Cost Index -Benefits (Private Industry Workers) from June 2010 to June 2011. Additionally, MSS calculated its workers compensation for 2012 based on its current premiums and the wages determined in the last detailed review inflated by the applicable index. This adjustment is consistent with the methodology used in prior years. • Disposal Fees. Annualizing the June 2011 YTD disposal expense. MSS does not anticipate a change in disposal tonnage. However, it has included a 1.1% increase in its per -ton disposal fee at Redwood in accordance with the agreement between MSS and Redwood, effective January 1, 2012, HF&H Consultants, LLC 4 December 20, 2011 Franchisors of Marin Sanitary Service Section III. MSS' Projection Methodology Review of Marin Sanitary Service's 2012 Rate Application • Consistent with our methodology used in prior years, an adjustment is made to the 2010 disposal expense to reflect the difference between the projected and actual disposal expense for 2010 and the difference between the 2011 projections done in 2010 and the revised 2011 projections done as part of the current rate application process. HF&H has recommended these adjustments in prior years. For the 2012 Application, MSS calculated the adjustments and included them in their initial Application. MSS included an increase of $26,838 to adjust the 2010 disposal expense to actual and a decrease of $88,009 to update its projection of 2011 disposal expense. • Fuel. Multiplying 2011's allowed fuel expense by 1 plus the 35.6% increase in the Consumer Price Transportation Index — Motor Fuel (All Urban Consumers) from July 2010 to June 2011. Consistent with the methodology used in prior years, fuel costs are recalculated using actual prices per gallon paid by MSS. The adjustment calculated using the index is reversed and a new cost for fuel is calculated. The calculation, based on an average price per gallon of fuel for 2010 and 2011, is then compared to the projected average price per gallon determined during the prior year rate setting. For 2010 and 2011, the actual average price per gallon exceeded the projected price per gallon. An adjustment to fuel costs of $322,208, including profit, was included by MSS. • Maintenance. Multiplying 2011's allowed maintenance expense by 1 plus the 2.0% change in the Consumer Price Transportation Index — Motor Vehicle Maintenance and Repair (All Urban Wage Earners) from July 2010 to July 2011. • Depreciation/Lease. Adding to the projected 2012 depreciation from MSS's fixed asset system for assets purchased through June 2011, depreciation for actual and planned capital expenditures for the last six months of 2011 and planned capital expenditures for 2012. MSS included the amortization of financing fees associated with the California Pollution Control Financing Bonds issued in 2006. MSS adjusted the truck depreciation for the non -franchised use of vehicles based upon the trucks actual route hours spent in non -franchised areas. Also included was the lease expense on existing equipment and an adjustment for G&A and shop. • Other Operating/G&A. Multiplying 2011's allowed other operating/G&A expense (e.g. office expense, utilities, lock box, accounting expense, and property insurance and damages expense) by 1 plus the 2.4% change in the San Francisco -Oakland -San Jose Metropolitan Consumer Price Index (All Urban Consumers) from June 2010 to June 2011. • Interest. Interest expense was calculated using amortization tables to calculate the actual interest portion of existing debt (loan and bond) payments. MSS included the interest on its working capital line of credit. Profit MSS calculated its 2012 profit of $2,248,242 by applying a 90.5% pre-tax operating ratio to its 2012 total projected expenses that are eligible for profit. HF&H Consultants, LLC 5 December 20, 2011 Franchisors of Marin Sanitary Service Section IV. Proposed Adjustments Review of Marin Sanitary Service's 2012 Rate Application .1-4-40-10103 UM :J :01 ISMAUWI'li I The following is a summary of HF&H's proposed adjustments to MSS' projected 2012 revenues, expenses, and profit. 11. Total Proiected Net Revenues (Line 9 +Line 10) 22.742 EXPENSES Exhibit I Operating Expenses Eligible for Profit Projected by MSS Marin Sanitary Service - Rate Adjustment Calculation 13. HF&H Operating Expense Adjustments As Adjusted By HF&H 14. Wages Expense ($000's Unless Otherwise Indicated) 15. Benefits Expense (123) Projected Disposal Fees 6 YE 12/31/2012 REVENUES - 18. 1. Route Revenue at Current Rates Projected By MSS 25,590 2. Route Revenue Adjustment - 3. Adjusted Gross Route Revenues 25,590 4. Less: Franchise Fees Projected By MSS (at current route revenue) (2,531) 5. Recalculation of Franchise Fees Based on Revenue Adj. Above 23. 6. Adjusted Franchise Fees (2,531) 7. Less: Street Sweeping (67) 8. Less: Vehicle Impact Fees Projected by MSS (260) 9. Adjusted Net Route Revenue (Line 3 + Line 6 + Line 7+ Line 8) 22,732 10. Plus: Non -Regulated Revenues Projected by IVISS 10 11. Total Proiected Net Revenues (Line 9 +Line 10) 22.742 EXPENSES 12. Operating Expenses Eligible for Profit Projected by MSS 21,417 13. HF&H Operating Expense Adjustments 14. Wages Expense (160) 15. Benefits Expense (123) 16. Disposal Fees 6 17. Fuel Expense - 18. Maintenance Expense (105) 19. Depreciation Expense (59) 20. Other Operating/G&A Expenses 355 21. Adjusted Operating Expenses 21,331 22. Profit at 90.5% Operating Ratio Projected by MSS 2,248 23. Recalculation of Profit Based on 90.5% Operating Ratio (9) 24. Adjusted Profit 2,239 25. Interest Expense Projected by MSS 286 26. HF&H Interest Expense Adjustment (15) 27. Adjusted Interest Expense 271 28. Total Revenue Requirement (Lines 21+ Line 24 + Line 27) 23,841 29. Surplus/ (Deficit) (Line 11 -Line 28) (1,099) 30. Rate Adjustment 4.84% HF&H Consultants, LLC 6 December 20, 2011 Franchisors of Marin Sanitary Service Section IV. Proposed Adjustments Review of Marin Sanitary Service's 2012 Rate Application Adjustments Projected Revenues Route Revenue Adjustments (Line 2): HF&H recommends no adjustment to the projected route revenues or to the MSS' projection methodology of annualizing June 2011 YTD route revenues. Historically, MSS assumes the risk of both positive and negative fluctuations in the revenue projections. Rates are set for 2012 assuming the current year's (2011) level of subscription remains consistent. In recent years the economic downturn has prompted customers to downsize subscription levels in an effort to reduce their expenses thereby producing less -than -anticipated revenue to cover MSS's compensation for providing service. Conversely should the economy strengthen and growth occurs, then revenue and compensation to MSS would be greater than projected for the rate year. In addition, HF&H tested rates after the 2011 rate increase for each member agency to verify that MSS implemented the correct rate adjustment. The rate adjustments for the franchised jurisdictions were effective January 1, 2011 with the exception of the County and the County RVSD-S accounts which were effective June 1, 2011. HF&H tested selected accounts at random from each member agency from the August 31, 2011 billing information provided by MSS, to verify the correct rates were billed. HF&H found no exceptions for the tested accounts. Franchise Fee Adjustment (Line 5): HF&H recommends no adjustment to the Franchise Fees as there were no changes to the projected route revenues included in the Application or to the calculation of the Franchise Fees. Adjustments to 2012 Projected Expenses Food Waste (Program Expense (Lines 14, 15, 18, 19 and 20): Because the residential food waste program costs were not part of the base costs from the last detailed review, MSS appropriately added the food waste program costs to the base costs before applying the applicable indices. Since the program began in March 2011, the costs included in the prior rate setting process were for 10 months of the program. For 2012, the program will be operating for a full 12 months. MSS needed to annualize the costs included in the 2011 rate setting process in its 2012 rate application. However, MSS used the costs for 12 months to annualize thereby overstating the projected 2012 costs. HF&H recommends a $139,614 adjustment as shown below: • Line 14 - A $49,159 decrease to wages; • Line 15 — A $37,968 decrease to benefits; • Line 18 - $32,110 decrease to maintenance expense; and, • Line 20 — A $20,378 decrease to other operating/G&A. Fuel and depreciation were properly adjusted in MSS's rate application. Additionally, MSS found it only needed to add three routes for the food waste program. In its rate application, MSS decreased the projected costs for 2012 by 25% (four routes reduced to three routes). MSS also included a decrease to expenses for 25% of the projected costs from 2011. The decrease in costs for the route reduction was included in one expense category (Other Operating / G&A) rather than by the appropriate expense category. Since the indices are different for the different expense category, HF&H recommends the following adjustment: • Line 14 - A decrease of $111,213 to wages; • Line 15 — A decrease of $85,526 to benefits; HF&H Consultants, LLC 7 December 20, 2011 Franchisors of Marin Sanitary Service Section IV. Proposed Adjustments Review of Marin Sanitary Service's 2012 Efate Application • Line 18 — A decrease of $72,929 to maintenance expense; • Line 19 — A decrease of $30,564 to depreciation for 2011; and, • Line 20 — An increase of $375,335 to other operating/G&A. Fuel and the depreciation for 2012 was properly adjusted in MSS's rate application. The net adjustment amount recommended by HF&H for the food waste program expense is an overall decrease of $64,512 to the projected 2012 expenses. Disposal Expense (Line 16): HF&H recommends a $6,196 increase in the 2012 projected disposal expense. The per ton disposal fee for the 2011 projected MRRC-Residential Yard Waste rate was $52.50, but was incorrectly stated as $52.00 for the 2011 projected fee. The incorrect rate resulted in an increase of $6,429 for projected 2011 expense. The adjustment for 2012's projected disposal expense is a decrease of $233. This is due to a misclassification of 16 tons of residue from MRR and HHW at $56.25 per ton instead of $43.02 per ton. Depreciation/Lease (Line 19): HF&H recommends a decrease in depreciation expense of $59,006. $30,564 relates to the food waste program error mentioned above and the remaining $28,442 decrease in depreciation expense is due to the following: • A $13,577 decrease to reflect the adjustment to the roll -off truck depreciation for the portion of time the equipment is used in the Non -franchised area; A $8,823 decrease to reflect the adjustment to residential and commercial truck depreciation for the portion of time the equipment is used in the Non -franchised area; • A $6,041 decrease for shop vehicle depreciation attributed to operations in the Non -franchised areas. Profit (Line 23): Due to the adjustments recommended above, HF&H recommends decreasing MSS' profit by $9,107 based on a 90.5% operating ratio. Interest (Line 25): HF&H recommends a $14,974 decrease to interest expense, due to the following: • A $13,722 decrease to account for the Non -Franchised portion of the interest calculation of cart and bin collection vehicles; • A $3,139 increase for the change to the Franchised portion of the interest calculation for Debris Box vehicles, based upon HF&H's adjusted Franchised portion of the (NBV) of vehicles; and, A $4,391 decrease to the MSS projection of interest to be paid on new vehicle capital purchases that will be financed during the remainder of 2011. Allocation of MSS' Compensation Consistent with the agreed upon rate adjustment methodology, MSS's compensation is allocated to each jurisdiction based on its proportionate share of the total revenues generated from the ratepayers. This simple methodology allows for each jurisdiction to receive the same rate adjustment for the basic level of service. A more complex cost accounting methodology and related administrative costs would be required to determine the true cost of providing service in each jurisdiction which the Franchisor's Group decided was not necessary. HF&H Consultants, LLC 8 December 20, 2011 Franchisors of Marin Sanitary Service Section V. Rate Adjustment Review of Marin Sanitary Service's 2012 Rate Application i 11 Rate Adjustment Based on a revenue requirement of $23,841,000 and projected revenues of $22,742,000 for the calendar year 2012, resulting from our recommended adjustments to MSS' application, we recommend a rate increase of 4.84%, effective January 1, 2012. This rate increase of 4.84% results primarily from: • An overall net increase in operating costs, primarily from: benefits increase due to increased workers compensation rates; fuel price increases; increase in JPA fees, offset slightly by a decreased disposal costs resulting from a decline in disposal tonnage (3.24%). • A decrease in projected revenue due to a decrease in actual subscription revenues vs. projected 2011 revenues (1.60%). The following table shows the components of the rate increase: Workers Compensation Insurance 0.45% Fuel 2.96% Disposal -1.14% Other Operating Costs* 0.43% 2.70% Franchise Fees 0.54% Subtotal 3.24% Projected 2012 Revenue Shortfall 1.60% Total 4.84% * Includes wages, depreciation, other vehicle -related costs, general & administrative costs (e.g., public education, customer service, etcs.) . HF&H Consultants, LLC 9 December 20, 2011 This page intentionally left blank rq I r-: 0 ae h C1 w N C) N Cl C ut w 1 0 0 1 - 0 N1 0 0 w c rl� Lfi *� r,�o w m w 'IT I - oo�oov mu UT o ll�. w co O) ll� Ct ll:� I Ci �Ct m lco, x c X w MI ll� ly� rfi -ZT o o cD c O - - - O lc UJ V] "ci L'i Cr rll� n w W Lr! W IT oo O rl� Ci m M i� a� Cl S L'i Ol Cl oo m c c o o Ici lyi li rl� CO)ai C� m C ocl Ci c1 ct cli m N W I O c) w C� lcIn Ili O ti m N c oo o m x oo c) n N c m m I Iti C) 0 m c c 0 w 'r, c 06 (D C L'i 0 C, r� l0o? ae h C1 w N C) N Cl C ut w 1 0 0 1 - 0 N1 0 0 w c rl� Lfi *� r,�o w m w 'IT I - oo�oov mu UT o ll�. w co O) ll� Ct ll:� I Ci �Ct m lco, x c X w MI ll� ly� rfi -ZT o o cD c O - - - O lc UJ V] "ci L'i Cr rll� n w W Lr! W IT oo O rl� Ci m M i� a� Cl S L'i Ol Cl oo m c c o o Ici lyi li rl� CO)ai C� m C ocl Ci c1 ct cli m N W I O c) w C� lcIn Ili O ti m N c oo o m x oo c) n N c m m I Iti C) 0 R m L'i L'i 0 C, r� l0o? dl Ql C� O rl� lc� C� ID M W to 0 Iq M oo w w M h I w O� cl) Ul h M N l0 ID M O Vl In Gi li ci L'i IP r9 Cl O to 0 rll� lll� lo In Oh In IR Iq In O m c c 0 v it o LL ww 1E E U: E tea) o LF w o 76 Attachment 2 Marin Sanitary Service Franchisors 2012 Rate Application Adjustment Summary Company 2012 HF&H Calculation Adjustments Calculation Wages $ 6,621,273 $ (160,371) $ 6,460,902 Benefits 3,138,697 (123,495) 3,015,202 Disposal Fees 4,309,686 6,196 4,315,882 Fuel & Oil 1,545,824 - 1,545,824 Maintenance Expense 1,480,609 (105,039) 1,375,570 Depreciation/Leases 1,835,663 (59,006) 1,776,657 Other Operating/G&A 2,485,716 354,957 2,840,673 Total Operating Expenses 21,417,468 (86,758) 21,330,710 Operating Profit 90.5% 2,248,242 (9,107) 2,239,135 Interest Expense 286,189 (14,974) 271,215 Revenue Requirement 23,951,899 (110,839) 23,841,060 Route Revenues 25,590,467 25,590,467 Less: Franchise Fees (2,531,418) (2,531,418) Less: Street Sweeping (67,465) (67,465) Less: Refuse Vehicle Impact Fee (259,702) (259,702) Add: Non -Regulated Revenues 9,698 9,698 Total Revenues 22,741,580 $0 22,741,580 Revenue Surplus/ (Deficit) $ (1,210,319) $ 110,839 $ (1,099,480) Rate Adjustment 5.32% 4.84% 7w. 41 E 0) a Ln N m N to w In 0 00 0) co oo a, vt o U1 tli to c a) 0 m o C w m w s ll:� Ili L'i cli Qi m - In rNL cli Lfi 'i rl� rl� E LT 0 c w tD N o o N "I N to a w trt h w w N W a, ba 10 O m w to o V' I;r w to h ti 'T oo w N c� o CL w W FZ C to a) m <D N m ID U1 r1i ll� C llrll� C "i c m o L'i 1� c C ci m - o IR Ili at rl. r n 0 c to 01 o m C m x m rCm = > rl� to O v �o ll w lD > (U 0. CL ca x vt 0 0 3: o w w 'o o c) h w rl� Lri -t c ll c' m lo rNi c C - a) - - cl o to co o Cm c to m tb o1 0 w It NO I h m m m C m po o o O C h m C o N m to 0 m - m q C tfi w Oto trtoCltri to m a) rti cn 't rll� oo ci r -i oc� w N m to oo w m o m w m m -CT o - oo 'T M O. a) h C m o w N m tJ7 It Q1 h C M tD h ttt w oo O oo o oo ri D1c� q cl ll� Oli '71 w 1'1� oo > m o C o 't 0 w w m c� N l31 1'1� li cr1i c� C c� C ct IR N M N O -i w m w N oo N h oo c) to W ry oq m0 14 o N w zt c o w r- to 75 oo o m to to to o a) I O cl� cl� ll:� 'i r", of W co o m oo I M o - - a, w - c, K a Ili n of ID ID W C� lz� a, I tri Ili C� c� c a) o H o o ut (31 0 E 0 c ba 10 CL w W w n 0 c Z IT 0 IV p -7, cu w > (U 0. CL ca x 0 0 3: 0 ZZ u Attachment 4 ' I,, yd conta;ners not avatlabke. Rates refis-d here are ter 1.5 cu. yds. ' CHy has one rate for unilmited restdentlal solid waste coliecllon from-tomer-prcvlded ccntalners ' Largest residential canis 45 gallon ' Smallest Cnmmerdal Blo Is 2 yd. 'Largest ccmmerci't bin is 2 yards. `One cubic yard bin no longer offerred to new :Rate far 1, 2, & 130 gallon cans In Iteu of 60 and 90 gallon cans. Berkeley's Dist«tt 3 pays a fire surcharge cn res Iden Hal rates. Bay Area Rate Survey Res, Single -Family Commerdal Service Info IYD Bin lYD Bin3YD Bin 3YD Bl. Jurisdiction Count 30-38Ga1. 60-64G.L 90.96Ga1. lx/week 3XIweek lx/week 3x/week 11- Feq. YW Fr . Sort 011 11Al eda AI da $ 3145 $ 5167 $ 7217 S 11979 $ 36655 $ 35938 5 109966 Weekly Weekly siogle City fAin ny _ Alameda $ 2508 $ 4335 S 61.62, $ 99,95, _$ 299,855 29987 _$ 89960 Wel, kIy Weekly, 5 gle City f8 k IeylDistreti&2) _1 �AI da .e_.., $ 2834 $ ._.. _._ 5665 $ 8495 $ 13723 $ _.. 38668 $ .._ 37980 5 _ _�.._ 1128.10 .__.-_. W ekly ._ Weekly D I team, - City a,8 kly(D)strttt3)a _`,AI d $ 2986 5 59C9_$ 8953 $ 13723 $ 38668 $ 379M,"$ 1,128,10 Weekly_ Weekly_ D Istream Coy,fl),bld AI d $ 1865 $ 3425 $ 4485 $ 9046 $ 31640 $ 27138 $ 859.16 Weekly Weekly Sngie ECity of Emdywlle ,_. _ Alameda $ 1691 $ 3380 $ 5071 $ 10067 $ 30201 $ 30201 $ 90603 Weekly_ Weekly„ Sngie City OfF t Al -da $ 2571 $ 2816 $ 4144 $ 7389 $ 21255 $ 16610$ 48917 Weekly Weekly Sngle City fl -1 -more_ _ Almeda _ $ 2296 $ 4834 $ 8021 $_ 10330 5_ 3222] $ 30987_$ 98127 Weekly_ W -0 y._ Sngie__ City of Newark Alameda $ 2172!$ 3847 $ 55,20, $ 8517 5 23524 $ 22532 $ 61450 Weeky Weekly_ Sngie, - CityofOakland Alameda $ 27.98 $ 61.01 $ 94.00 $ 131.34 $ 41&00 $ 344.35 $ 1085.42 Weekly Weekly Single City ofPedmmms Alameda $ 48.94 $ 5716 5 6700 $ 15350 $ 432.71 N/A N/A Weekly Weekly Single. City of Pleasanton Alameda $ 2913 N/A $ 3457 $ 13859 $ 36271 S 39579 $ 1,06815 Weekly Weekly _ Sngie City of5an Leandro _ Alameda _ $ 2348 $ 3908 5 5466 $ 10294 $ 31120 $ 31120 $ 933.62 Weekly Weekly Smgs, City of Un°n Cty _ _Alameda $ 3698_$ 6488 $ 9278 5 11536 $ 318.62_$ 30231_$ 82388 Weekly. Weekly_ Sngie Ca V IyS t_,D tact AI eda $ 3378 $ 5866 $ 8360 $ 23897 $ ]1687_$ 63601 $ 178272 Weekly Weekly Sngle - C r L 5 [ Dt yt(L1&12) corp All, Alameda AI $ 1258 $ 20 25 5 3778 34 $ 48 $ 21296_$ 23994$ 63302 B eeWy Weeky_ Sngie Or Loma Santa,I) [ ct(L3)SaeL andro Aleda $ 1438 $ 2872 5 .$ 4310$- 11213 $ 26152 $ 27358 $ 72164 B weekly Weekly Sngie _.. City fR h nd C [ C- $ 2953.5 5632 8390 $_ 19513 S 49,151 $ 44462 $ 121717 B weekly B weekly Sngie _ City f 5 Pablo CommCos. $ 28,74 $ 54.71 $ 81,50 $ 207.46 $ 52733 $ 4a3.14 $ L327 12 B weekly to-okly siegeCity f61C roto' Comm Costa $ 3810 5 7457 N/A�$ 20876 $ 57094 N/A- N/A Weekly Weekly Segle City of H u es 'C t a Cort' _ $ 2909 $ 5155 $ 7452 $ 21655 $ 549.22 $ 5220 $ 1,377.46 B -weekly-- B eekly„ Sngie City of Pinole Contra Costa '$ MAO $ 5408 $ 7849 $ 22659 $ 57317 $ 52354 $ 1,43319 It-kiy Biweekly„ Sngie Un p West Comm Costa Comm Costa $ 3064 $ 5873 $ 8747 $ 20303 5 51488 $ 46199 $ 126441 Biweekly B, weekly Sngle .I To f F ,fax M nn $ 2438 $ 49,56 $ 7434$ 145,65 $ 345.00 � $ 3415 $ 893 85 Weekly Weekly D i t m RVSDN (OkManor) Mro i$ 3305_$ 6607_$ 9903 $ 17226 5 531.85_$ 53185 $ 1,59555 Weekly_ Weekly D It m RVSD-N dd"py Hollow) _ . _ Marn $ 34.50 $ 58 96 $ 103-t7' $ 177.26_ $ 53185 $ 5131111,18-5111$11111111 1595 55 Weekly Weekly Deal steam Town of 5- Aoseimo Marn $ 3041 $ _6085 $ 9129 N/A N{A $ 49899 $ 1,497.04 Weekly„ Weekly,-. Dual stosam City of 6eivedere'' Mann $ 36.93 N/A N/A $ 16105 $ 48312 N/A N/A Weekly Weekly_ Single City of Novato° Mann $ 1779 $ 3557 $ 5336 N/A N/A S 23182 $ 57520 Weekly Weekly Smile. City of S ... alto' Mann 5 3205. $ 6415 $ 9625 $ 126.65 $_ 37996. $ 37996 $ 1,13987 Weekly. Biweekly._ Sngie_., To oftbdmn Mann $ 4175 N/A N/A $ 14417 $ 43268 NJA NJA Weekly Weekly single Town of Corte Madera''' _ _Mann $ 3157_ N/A_ WA _$_ 11657 $ 349.63 _ N/A N/A Weekly_ Weekly,. stogie -, N Mi _36.61 __NjA N{_A $ 13]12 5 41141 Y572.52 NJA., ,_ NjA __Weekly_ Weekly Smie _ Ci ty of Sa o Rafa el M io $ 29.01 $ 58.02 $ 87.03 $� 187.24 $ $ 35835 $ 1,017.14 Weekly Weekly Dual stream Las Call- County _ Marn _ $ 2577 $ 515n $ 7731 $ 18455 $ 55417 $ 37344 $ 1,04232 Weekly., Weekly,,. Dual stream ta City of rkspvi Mann $ 2932 $ 5865 5 8797 $ 18616 $ 55834 $ 37389 $ 980.36 Weekly Weekly Dual stream Town of Ross _ Marin $ 28.20 5 56.40 $ 84.61 NIA NjA $ 362.14 $ 1,086.30 Weekly Weekly Dual stream County (RV50-S) Mann $ 3056 $ 63.56 $ 49.17 $ 25]84 $ 653.69 $ 398.75 $ 1,047.09 Weekly Weekly Dual stream Conty Marn Fra h�sos Group Marn _ $ 2999 $ 62,40 $ 9735 N/A N/A $ ..5 402.45 $ 1,050,90 Weekly Weekly Nat stream City of Campbell' Santa Cara $ 2177. $ 4355 $ 6532 $ 108.95 $ 32993 21789 $ 65986 Weekly .. Weekly Sngle City of Cupertno' S nta Clara $ "'21,61,_$ "4122,$", 6483 .$ 12603 $ 37812 $ 20166 $ 60497 Weekly Weekly 5ngke Clt fcos Altos, _., _Santa Cl- $ 28-11 $ 56.23_$ 8434_$, 11031_$ 33094 $ 330.94 .5 ,992.82 Weeky, Weekly Sngie. City m Monte Serene' .5 nta Clara $ 25.60 $ 5120 $ 7680 $ 15120 $ 45797 $ 30240 5 915,93 Weekly Weekly Segle City of Mountan View _ _ 5 nta Clara 5 2010 $ 4020 $ 60,30, $ 10895 $ 32690 $ 308.55 5 88990 B weekly B'- Cltyof Palo Alto Santa Clara $ 37.48 $ 72.46 $ 106.38 $ 209.04 $ 562.20 _S 480.38 $ 1,386-17 Weekly Weekly Single Cl ty of San lose Santa Clara $ 29.95 $ 5990 $ 8985 N/A N/A N/A N/A Weekly Weekly Smgle Gty of Santa Clara. _.. Santa Clara 5 2277._5 3315 $ -,_ 4353 6682 $ $ _. ,. _ 19334 5 1871 5 $ 17 531,-,_ - Weekly.-_ Weekly Sngie City of Sunnyvale Santa Clara $ 3042$ 37.15 $ 43.88 $ 121.90 $ 36569 $ 305.91 $ 917.72 Weekly Weekly MUltipie _ of Saoga'_ .- )Sart. Cty rat Clara $ 2272 $ 4544 $ 6816 $ 14975 $ 45378 $ 29951 $ 90757 Weekly _. _ Weekly . Single ._ is 16263 $ 32403 Weekly Weekly, Smgle- '.Town of Los GattosH Santa Clara $ 208 8 5 40175 $ 5 12150 $ 36806 $ 2430 $ 0 736.12 Weekly. Weekly. Sngie. Marin Frar.chisnrs'Average $ 28-81 5 58.43 5 88.91 $ 203.95 5 584.68 $ 378.17 $ 1,037.35 Marin County Ave rage $ 31.94 $ 57.53 $ 86.21 $ 148.22 1 $ 433.19 $ 419.33 $ 1,216.12 All Cty Average $ 28.30 $ 51.51 $ 74.38 $ 144.80 1 $ 409.791 S 350.30 15 1,003.79 ' I,, yd conta;ners not avatlabke. Rates refis-d here are ter 1.5 cu. yds. ' CHy has one rate for unilmited restdentlal solid waste coliecllon from-tomer-prcvlded ccntalners ' Largest residential canis 45 gallon ' Smallest Cnmmerdal Blo Is 2 yd. 'Largest ccmmerci't bin is 2 yards. `One cubic yard bin no longer offerred to new :Rate far 1, 2, & 130 gallon cans In Iteu of 60 and 90 gallon cans. Berkeley's Dist«tt 3 pays a fire surcharge cn res Iden Hal rates. IT I I A .21; CCD CC0 CC t.0 ct rlj CD co to V- r1i M r"I (N iA- (q- 44UOW JOd $ T r 4-0 c m 0 c I C) CD CD 0 C) C) 0 C) 0 C) C:) C) C) O O O O O O O O O O O O O CD CD O CD C) CD 0 C) CD CD CD CD CD M r1i —4 CD m r" Ln m rlj 4: 1- V- V- wl- m co m r1l M m M M M tom- irl i& A& -A- 4_-j- Ib-, -bPr -bar 4-1T- 4.i- -b} A& 44UOW J9d $ Ul) 0 u Ln Ln 1 0 t° - a. CL V) 4- 0 PIZ 0 ru -5 4mO - I c 0 .:p EXHIBIT C MARIN SANITARY SERVICE CITY OF SAN RAFAE[RATE SCHEDULE Rates Effective: 01N1/2012 Rate Increase: 4.84% Rates are per month unless otherwise moecUi*d. Residential Standard Base Rates 2Ogallon can -flat* 32gallon can -flat O4gallon can -flat AOgaUonoan-flat 20gallon can -hill* 32gallon can -hill 04gallon can 'hill 0Ggallon can 'hill *New rate mzooe. For single family residential mmmmom. Subject maccount review uvMSS. Low Income Rates* Low Income '32gallon can -flat Low Income -O4gallon can -flat Low Income - 32gallon can - h0 Low Income - 64 gallonoan- hill *Must meet Federal HUD Voucher Standards Residential customers only Other Services Compacted 32gallon Compacted 84gallon Distance 6-50' Distance over 50'(per 50'each can) Adddona|Yard Waste Cart Rental* *One (1) additional company -provided cart pe,vustome, Discontinued Rates" Senior rate -Oat*°(3iwaeklyservice) Senior hill" (Bi -weekly service) **Customers with these rates prior to 2005 will keep existing rate type. mnnew customers vw|ueadded with this rate type. Apartmen� 32gallon can -flat G4gallon can -flat 9Ggallon can -flat 32gallon can 'hill 84 gallon can ' hill 08gallon can 'hill ~~Ra*mare per container, pe/#mpickups/wk ***Minimum of one ran per unit 2012 20112012 2012 Proposed | | RATE | | INCREASE | ��|NCF� Rate | | | | || . / / / $ 24.66 $ 23.52 $ 55.34 $ 114 4`85% 29.01 27.07 110.08 1.34 4.84% 58.02 55.34 3.00 2.08 4.84% 87.03 83.01 7.27 4.02 4.84% 27.93 26.64 1.29 4.84% 32.86 31.34 1.52 4.85% 65.72 02.68 3.04 4.85% $ 23 17 22.10� 2�O $ 55.34 $ 1.07 4.84%46.14 116.04 44.20 110.08 2.14 4.84% 26.30 25.09 3.00 1.21 4.82% 7.02 31.34 7.27 0.35 4.81% $ 58.02 $ 27.67 $ 55.34 $ 2.68 4.84% 116.04 55.34 110.08 5.36 4.84% 3.77 83.01 3.00 0.17 4.72% 7.02 31.34 7.27 0.35 4.81% 05.72 62.88 3.04 4.85% $ 20.48 $ 10.58 $ 0.95 4.86% $ 29.01 $ 27.67 $ 1.34 4.84% 58.02 55.34 2.68 4.84% 87.03 83.01 4.02 4.84% 32.86 31.34 1.52 4.8596 05.72 62.88 3.04 4.85% 12/1512011 1 of5 San Rafael - Exhibit C Rate Sheet -2012 EXHIBIT C MARIN SANITARY SERVICE CITY OF SAN RAFAEL RATE SCHEDULE Rates Effective: 01/01/2012 $ 69.85 $ 66.63 $ 3.22 4.83% Rate Increase: 4.84% 275.32 262.61 12.71 4.84% 2012 2011 2012 2012 29.20 4.84% Rates are per month unless otherwise specified. Proposed Rate RATE INCREASE % INCR. FL 2 yd bin 4 xlweek Apartments (cont.) 1,234.07 59.73 4.84% FL 2 yd bin 5 xlweek RL 2 yd bin 1 x/week $ 276.05 1,559.77 $ 263.31 75.49 $ 12.74 4.84% 4.84% RL 2 yd bin 2 x/week 552.29 1,892.29 526.79 91.59 25.50 4.84% 4.84% RL 2 yd bin 3 xlweek 837.08 $ 81.80 798.44 $ 3.96 38.64 4.84% 4.84% RL 2 yd bin 4 xJweek 1,127.63 341.81 1,075.57 16.54 52.06 4.84% 4.84% RL 2 yd bin 5 x/week 1,620.87 636.50 1,546.04 30.81 74.83 4.84% 4.84% RL 2 yd bin 6 x/week 1,962.30 970.18 1,871.71 46.96 90.59 4.84% 4.84% FL Compacted Rate Per Yard $ 69.06 per yard $ 65.87 63.61 $ 3.19 4.84%' 4.84% Commercial 1,668.46 80.75 4.84% FL 3 yd bin 6 x/week 2,131.42 2,033.02 32 gallon can $ 28.83 4.84% $ 27.50 $ 125.51 $ 1.33 $ 119.72 4.84% 64 gallon can 96 gallon can 57.66 86.49 4.84% 55.00 82.50 511.23 2.66 3.99 487.63 4.84% 4.84% Compacted 32 gallon 57.66 4.84% 55.00 945.04 2.66 901.41 4.84% Compacted 64 gallon 115.32 4.84% 110.00 1,439.05 5.32 1,372.62 4.84% Bags (32 gallon) 28.83 4.84% 27.50 1,947.56 1.33 1,857.65 4.84% ***Rates are per container, per # of pickups/wk 4.84% FL 4 yd bin 5 x/week 2,332.28 2,224.61 FL 2 yd bin per pickup $ 69.85 $ 66.63 $ 3.22 4.83% FL 2 yd bin 1 x/week 275.32 262.61 12.71 4.84% FL 2 yd bin 2 x/week 632.51 603.31 29.20 4.84% FL 2 yd bin 3 x/week 959.57 915.27 44.30 4.84% FL 2 yd bin 4 xlweek 1,293.80 1,234.07 59.73 4.84% FL 2 yd bin 5 xlweek 1,635.26 1,559.77 75.49 4.84% FL 2 yd bin 6 x/week 1,983.88 1,892.29 91.59 4.84% FL 3 yd bin per pickup $ 85.76 $ 81.80 $ 3.96 4.84% FL 3 yd bin 1 x/week 358.35 341.81 16.54 4.84% FL 3 yd bin 2 x(week 667.31 636.50 30.81 4.84% FL 3 yd bin 3 x/week 1,017.14 970.18 46.96 4.84% FL 3 yd bin 4 x/week 1,377.77 1,314.16 63.61 4.84%' FL 3 yd bin 5 x(week 1,749.21 1,668.46 80.75 4.84% FL 3 yd bin 6 x/week 2,131.42 2,033.02 98.40 4.84% FL 4 yd bin per pickup $ 125.51 $ 119.72 $ 5.79 4.84% FL 4 yd bin 1 xtweek 511.23 487.63 23.60 4.84% FL 4 yd bin 2 x/week 945.04 901.41 43.63 4.84% FL 4 yd bin 3 xlweek 1,439.05 1,372.62 66.43 4.84% FL 4 yd bin 4 x/week 1,947.56 1,857.65 89.91 4.84% FL 4 yd bin 5 x/week 2,332.28 2,224.61 107.67 4.84% FL 4 yd bin 6 xtweek 3,007.72 2,868.87 138.85 4.84% FL 5 yd bin per pickup $ 133.81 $ 127.63 $ 6.18 4.84% FL 5 yd bin 1 x/week 552.99 527.46 25.53 4.84% FL 5 yd bin 2 xlweek 1,112.16 1,060.82 51.34 4.84% FL 5 yd bin 3 x/week 1,695.25 1,616.99 78.26 4.84% FL 5 yd bin 4 xiweek 2,296.30 2,190.29 106.01 4.84% FL 5 yd bin 5 xtweek 2,915.36 2,780.77 134.59 4.84% FL 5 yd bin 6 xtweek 3,552.40 3,388.40 164.00 4.84% 12/15/2011 3 of 5 San Rafael - Exhibit C Rate Sheet 2012 EXHIBIT C MARIN SANITARY SERVICE CITY OF SAN RAFAEL RATE SCHEDULE Rates Effective: 01/01/2012 Rate Increase: 4.84% Rates are per month unless otherwise specified. Commercial (cont.) RO 18 yd box per pickup RO 18 yd box 1 x/week RO 18 yd box 2 x/week RO 18 yd box 3 x/week RO 18 yd box 4 x/week RO 18 yd box 5 x/week RO 18 yd box 6 x/week RO 20 yd box per pickup RO 20 yd box 1 x/week RO 20 yd box 2 x/week RO 20 yd box 3 x/week RO 20 yd box 4 x/week RO 20 yd box 5 x/week RO 20 yd box 6 x/week RO 25 yd box per pickup RO 25 yd box 1 x/week RO 25 yd box 2 x/week RO 25 yd box 3 x/week RO 25 yd box 4 x/week RO 25 yd box 5 x/week RO 25 yd box 6 x/week RO Compacted Rate Per Yard Lock Charges - single pickup 514.17 Lock Charges - weekly pickup 4.84% Compacted refuse w/o recyclables Compacted refuse with recyclables Refuse per yard - per pickup Box Rental - 1 yard 1,846.62 Box Rental - 2 yard 1,761.37 Box Rental - 3-5 yard 85.25 Box Rental - 6 yard 4.84% Box Rental - 10 yard Box Rental - 18 yard Box Rental - 20 yard Box Rental - 25 yard 5,798.90 Return Trip Charge 5,531.19 Steam Clean Bin Charge 267.71 Overweight Charge Per Ton*** 4.84% ***Comm'l boxes exceeding 300lbs/}ard 2012 012 Proposed I I RATE I I INCREASE I 2011 2012 I% INCR. $ 391.23 $ 373.17 $ 18.06 4.84% 1,661.94 1,585.22 76.72 4.84% 3,401.63 3,244.59 157.04 4.84% 5,219.01 4,978.07 240.94 4.84% 7,114.12 6,785.69 328.43 4.84% 9,086.95 8,667.45 419.50 4.84% 11,137.52 10,623.35 514.17 4.84% $ 434.69 $ 414.62 $ 20.07 4.84% 1,846.62 1,761.37 85.25 4.84% 3,779.59 3,605.10 174.49 4.84%' 5,798.90 5,531.19 267.71 4.84% 7,904.56 7,539.64 364.92 4.84% 10,096.62 9,630.50 466.12 4.84% 12,375.00 11,803.70 571.30 4.84% $ 543.35 $ 518.27 $ 25.08 4.84% 2,583.16 2,463.91 119.25 4.84% 5,287.21 5,043.12 244.09 4.84% 7,794.33 7,434.50 359.83 4.84% 10,624.41 10,133.93 490.48 4.84% 13,570.73 12,944.23 626.50 4.84% 16,633.17 15,865.29 767.88 4.84% $ 69.06 $ 65.87 $ 3.19 4.84% $ 4.20 $ 4.01 $ 0.19 4.74% 19.13 18.25 0.88 4.82% 69.06 per yard 65.87 3.19 4.84% 56.90 per yard 54.27 2.63 4.85% 26.68 25.45 1.23 4.83% 56.49 53.88 2.61 4.84% 63.59 60.65 2.94 4.85% 70.33 67.08 3.25 4.84% 79.47 75.80 3.67 4.84% 93.77 89.44 4.33 4.84% 187.90 179.23 8.67 4.84% 190.67 181.87 8.80 4.84% 198.67 189.50 9.17 4.84% 41.35 39.44 1.91 4.84% 82.86 79.03 3.83 4.85% 155.78 148.59 7.19 4.84% 12/15/2011 5 of 5 San Rafael - Exhibit C Rate Sheet 2012 IN Marin Independent Journal 150 Alameda del Prado PO Box 6150 Novato, California 94948-1535 (415) 382-7335 legals@marinij.com SAN RAFAEL,CITY OF PO BOX 151560/CITY CLERK, DEPT OF PUBLIC WORKS, 1400 FIFTH AVE SAN RAFAEL CA 94915-1560 PROOF OF PUBLICATION (2015.5 C.C.P.) STATE OF CALIFORNIA County of Marin FILE NO. 0004284215 I am a citizen of the United States and a resident of the County aforesaid: I am over the age of eighteen years, and not a party to or interested in the above matter. I am the principal clerk of the printer of the MARIN INDEPENDENT JOURNAL, a newspaper of general circulation, printed and published daily in the County of Marin, and which newspaper has been adjudged a newspaper of general circulation by the Superior Court of the County of Marin, State of California, under date of FEBRUARY 7, 1955, CASE NUMBER 25566, that the notice, of which the annexed is a printed copy (set in type not smaller than nonpareil), has been published in each regular and entire issue of said newspaper and not in any supplement thereof on the following dates, to -wit: 112/2012, 1/9/2012 I certify (or declare) under the penalty of perjury that the foregoing is true and correct. Dated this 9th day of January, 2012. Signature Legal No. 0004284215 CITY OF SAN RAFAEL NOTICE OF PUBLIC HEARING The City Council of the City of San Rafael will hold a public hearing: URPOSPublic ming: To consider a request by Marin Sanitary Seryice for a rate increase for retYiise col- iection and recycling services and adoption of Resolution amending agreement setting maximum rates for the year 2012. DATFJflMF✓PLACE Tuesdcity HHali Cou cil Chamber,14000FFifth Avenue, San Rafael WHAT WILL HAPPEN: You may comment on the proposedResolution. The City Council will consider ali public testimony and wifl then decide whether to approve the Res- olution. IF YOU CANNOT ATTEND: You may send a letter to Esther C. Beime, City Clerk, City of San Rafael, P.O. Box 151560, San Rafael, CA 94915-1560. You may also hand deliver a letter to the City Clerk prior to the meeting. FOR MORE NFORMATNN : You may contact Ste anie Lovette, Economic De- velopmerrt Coordin or, at (415) 485-33a3. Office hours are Monday through Friday, 8:30 am. to 5:00 p� SAN RAFAEL CITY COUNCIL /s/ ESTHER C. BEIRNE ESTHER C. BEIRNE, City Clerk NO.2028 Jan. 2, 9, 2012 01-17-2012 To: City of San Rafael — City Council From: Randy Dodd 190 Park St, San Rafael Re: Agenda Item 4A — Marin Sanitary Service I would like to ask that the City Council and Marin Sanitary Service consider two service improvements: 1. The addition of paperless billing, so that a customer can receive bills electronically as a printable PDF file by email, and discontinue paper mailings. 2. Online account management, so that customers can review their bills online, review bill history, change their payment methods, setup automatic payments, and other account management by use of a web browser by a computer or mobile phone. These types of services are now very common in most utilities, service providers and organizations. Thank you. CITY OF SAN RAFAEL INSTRUCTIONS: USE THIS FORM WITH EACH SUBMITTAL OF A CONTRACT, AGREEMENT, ORDINANCE OR RESOLUTION BEFORE APPROVAL BY COUNCIL / AGENCY. SRRA / SRCC AGENDA ITEM NO. L4 t4' DATE OF MEETING: 1/17/2012 FROM: Stephanie Lovette, ED DEPARTMENT: for Management Services DATE: 1 /11 /12 TITLE OF DOCUMENT: ACCEPT RATE RECOMMENDATIONS AND ADOPT RESOLUTION ESTABLISHING MAXIMUM RATES COLLECTED BY AND SERVICES PROVIDED BY MARIN SANITARY SERVICE EFFECTIVE RETROACTIVELY TO JANUARY 1, 2012. Department Head (signature) (LOWER HALF OF FORM FOR APPROVALS ONLY) APPPnVFnA.q('.01JNCll /A(73FNCY NOT APPROVED REMARKS: APPROVED AS TO FORM: A, City Attorney (signature) U a RIECEIVED JAN 1 12012 'Vff rt -Y' 0 R