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HomeMy WebLinkAboutCD Ritter Center Performance Report 2013Frrr�+��i�i. Agenda Item No: crry o Meeting Date: June 17, 2013 SAN RAFAEL CITY COUNCIL AGENDA REPORT Department: Community Development Prepared by: Paul A. Jensdi'(`C City Manager Approval SUBJECT: 12 Ritter Street (Ritter Center Performance Report) — Six-month Performance Report on the Ritter Center's adherence to the operational conditions of approval regulating client limits, litter control, security and police service calls to the facility (initial 6 -months of operation between October 2012 and April 2013). APN: 011-272-13; Second/Third Mixed Use East (2/3 MUE) District. Diane Linn, Executive Director Ritter Center, applicant; Velma Bottarini, owner, File No: UP11-070. RECOMMENDATION: Accept Report. Direct staff to proceed with an amendment to Use Permit Condition of Approval #5 (to clarify the averaging of daily client visits to the day Services Center [DSC] and medical modular). BACKGROUND: The Ritter Center has been in operation its current location since 1981, providing a variety of services and resources, free of charge to the working poor and homeless. The Ritter Center is located in four buildings/modulars housed on two contiguous lots located on the south side of Ritter Street. As described below, the center provides various functions and services housed in the four buildings, including Case Management, Behavioral Health Day Services, Food Pantry, Emergency Clothing/Goodwill Gift certificates, Seasonal programs (Thanksgiving and Christmas): • Ritter Center (16 Ritter): Offices and food pantry distribution • Bouchard Building: Case Management (5 offices) and a conference room • Day Services Center (DSC): Showers, laundry, and restrooms • Medical Modular Building: Medical clinic The site is surrounded by a variety of land uses, including a vehicle fuel/service station, auto repair, retail auto parts and accessories, TV repair, a retail beverage store, office use and surface parking. In addition, the Ritter Center occupies office space directly across the Street at 815 Third Street. On April 2, 2012, the City Council adopted Resolution No. 13321 upholding the Planning Commission action to grant a Conditional Use Permit amendment (UP11-070) for the Ritter Center (see Attachment 1). The Use Permit amendment allowed the relocation of the existing medical clinic space from the Day Services Center (DSC) modular to a new 933 -square -foot modular. The new clinic space was approved to include three exam rooms, a larger waiting room and medical offices, The total number of clients served (laundry/showers services and medical services) was increased from the 45 clients/day approved in 2004 (UP04-005), to 60 clients/day, averaged over one week. As prescribed by Use Permit condition of approval #4, the approved hours of operation for the Ritter Center are 6:00 am to 8:00 pm, seven days a week. However, current FOR CITY CLERK ONLY File No.: q— Z Council Meeting: Disposition: SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 2 operating hours for the DSC and the medical clinic are Q:OOomto5:OOpm, Monday through Friday, and some occasional Saturday morning women's medical clinic hours. The Use Permit also delineates several conditions of approval (COA) relating to the preparation of a Performance Report, as delineated in City Council Resolution No. 13321 (Attachment 1, pages 11-12): Condition ofApproval #S: ^Clinntcaseload for the existing Day Services Center (DSC) and services /n /he new modular are limited to a Commencing at occupancy and occupation of the new modular, on the first day of each month, the Ritter Center shall submit monthly reports to the Planning Division, which are to: a) provide a tally of the total number of daily o&an/ visits during the previous calendar month; and b) identify the number of days the "overflow plan" was implemented (per Use Permit Condition ofApproval #Y7). The form ofthis report shall be approved by the Planning Division and City Attorney prior to the issuance of building permit, and ohe8 include verification under penalty ofperjury.^ Condition ofApproval #16: ^On-Qoin8compliance with all conditions ofapproval shall herequired to keep the Use Permit Amendment valid. This Use Permit (UPI Y'070)maybe called tohearing etanytime by the Planning Division in order to review compliance with the Conditions of Approval. " Condition mfApproval #16: "Six (6) months from the date ofoccupancy and operation, a performance report shall be prepared by the Planning Division and shall continue to be prepared every six months thereafter. This performance report shall report on the Center's adherence to the operational conditions ofapproval regulating client limits, litter control and security, and shall include a tracking of the numbers ofpolice service calls h/the facility. Once completed, the performance reports shall beforwarded (othe Plann/na Commission and City Council. If, during the course ofmonitoring, it/sdetermined that the Ritter Center is out -of -compliance with conditions of approval, the City can schedule the Use Permit for a City Council public hearing. ^ This staff report presents the findings ofthe G -month performance report msrequired bythe Use Permit conditions ofapproval described above. The 6-monthperformance report istoaddress specific questions aa outlined inCOA#1O In addition to this information, staff requested that Ritter Center respond to additional, supplemental questions tofurther understand daily operations onthe site. The supplemental questions and Ritter's responses are included asAttachment 5ofthis staff report. Although not required by the Use Permit conditions of approval, staff has elected to present the findings of this G'monthperformance report tothe City Council, which calls for the Council toreview and accept the report. This review is also intended to seek clarity from the City Council on how the daily client limit is to be calculated (terms ofCOA#5). Further, if there are concerns with Ritter Center operations and compliance with Use Permit UP1 1-070, this item can be brought back as a noticed public hearing to consider a formal review of the Use Permit, which would allow the City to add or modify the conditions of approval or consider other actions. The first 6 -month performance report has been completed and reviewed by staff. The findings demonstrating compliance with the Use Permit conditions of approval are provided as follows: Condition 9f Approval : The Ritter Center began operations ofthe newly approved medical modular on October i2.2O12During the past 6 months, Ritter Center staff has provided Planning Division staff with monthly tally sheets of the daily client caseload (averaged over one week, per COA #5) on the site between October 12.2O12and April 3O.2O13(see Attachment 2). The tally sheets also include information onthe number of clients averaged over one week. per COA#G. and whether the "overflow management plan" was implemented. SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page- 3 Condition of Approval #16: Asdescribed above, this condition requires that the S -month performance report demonstrate compliance with the following: Client limits: Use Permit COA#10stipulates that: "Client caseload for the existing Day Services Center (D3C)and services /nthe new modular are limited toa total of 60 clients1day, averaged over one wee/. ^ This "one week average" isbased ono asthe CDA#4authorizes ouse operation of seven days ("hours of operation for providing client services shall be from 6:00 am to 8:00 pm, seven days a week.') Ritter Center staff has indicated that due to limited staffing, the actual operational hours for the DSC and the medical modular is primarily 5 days/week, Monday through Friday only. Ritter has also offered a Women's Clinic service on a limited basis (two Saturdays so far in2O13).The numbers reported inTable 1 reflect only clients using laundry/shower services atthe Day Service Center (DSC) and clients using services at the medical modular. Clients using the laundry/shower services are by appointment only and are capped at 40 clients/day. Note that in addition tothe information below, the is reported in Attachment 2. There was arange inthe total number ofdaily clients seen each month: TABLE 1:Ritter Center Client Caseload Month Number of Clients Served* Lowest Highest October 2012 45 78 November 2012 37 80 Janu,��2M13 12 100 March 2013 18 76 _N0_13 79 Toaddress the potentialimpact ofoverall client demand atRitter center, aspart ofthe Use Permit approval (COA #17), Ritter established a "Client Overflow Management Plan" (Attachment 4). The goal was to better manage the site during periods when client demand for services may exceed the available space. The protocol for managing the overflow is described as Procedure #5 in the client overflow plan, and states: "If need exceeds demand for available space in the Ritter Health Center (i.o'more patients arrive after maximum registrations have been accepted), drop-in patients will be offered an appointment for the following day, orgiven ecab voucher and referred tothe Marin General Emergency Room or Marin Community Clinics depending on the severity of the condition. " Based on the monthly client caseload report (Attachment 2), the client overflow plan was never implemented between October 2012and April 2O13. Diane Linn, Executive Director ofRitter Center, oxp|ainedthatthenswasnoneedtoenactthep|anbeoeuse^thec|ientcase!oadneveravooaged more than SOclients/day over eone week period.^ (see Attachment 5.Ritter response #1.#4.#5. and #7), Litter control: Use Permit CCA#Ostipulates that "The Ritter Center shall continue toprovide a litter control program hrmonitor and pick 4plitter within the neighborhood area ofthe Center eminimum ofthree (3) times per week^ Ritter Center has indicated that they hired ofull time Outreach and Community Relations employee responsible for litter control, and this staff person ld7ema walk ofthe area most mornings and picks up litter that is readily visible. Additionally. Ritter Center volunteers, often times community service volunteers who are doing hours in lieu of paying violation tickets they cannot afford, walk the surrounding area most weekdays b7pick uplitter and beautify the neighborhood, Ritter Center exceeds the frequency of litter abatement required in its Use Permit.'' SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 4 Security: Use Permit COA #13 stipulates that "the DSC continue to maintain a security program during operating hours." A security program is in place at Ritter Center, consisting of: 1) a full time Outreach and Community relations employee; and 2) a Barbier Security Service guard on site for 16 hours each week, most often between 8:30 am — 4:30 pm, Mondays through Friday. In addition, Barbier Security conducts a nightly patrol of the Ritter center premises. (See also Attachment 5, Ritter responses #3 and #5). Police Department calls for service: Use Permit COA #16 stipulates that the performance report "shall include a tracking of police service calls to the facility." The Community Development Department submitted an information request to the San Rafael Police Department (SRPD) to get statistics on the number of service calls to the Ritter Center, and requested that they provide an overview of conditions on the site and nearby properties. Lieutenant Ralph Pata submitted a report which is included as Attachment 7. The report includes both statistical data and observational information. The report compares service calls to Ritter in the 6 month period prior to the installation of the new medical modular (identified in report as "pre -trailer") with calls for service following the commencement of operations in October 2012. During the first 6 months of operation for the new medical modular (identified as "post trailer" in Attachment 7) the number of services calls to Ritter Center decreased, along with a decrease is lesser crimes. However, there was also a reported increase in service calls for robbery and theft in the neighborhood. Police Chief Diana Bishop will be in attendance at the hearing to answer specific questions about police service calls. Condition of approval #15: Based on the information that has been submitted by the Ritter Center and the reports provided by the Police Department, staff finds that within the past 6 months, the Day Services Center (DSC) and the medical modular have operated within the parameters and conditions of the approved Use Permit UP11-070. However, staff has the following concerns about the interpretation of how the client caseload has been calculated, as well as the appropriate time or trigger to implement the client overflow management plan: The daily client totals submitted are based on a 7 -day weekly average that includes two days when the center is closed; the average should be based on the week days of operation. In reviewing the weekly tallies, the average daily client visits are lower using a 7 -day average, which demonstrates full compliance with the 60 -client per day limit. However, using an average based on actual operational days (center currently operates five -days a week with some Saturdays services), would be a more appropriate representation of the daily client visits. Utilizing a weekly average based on operational days raises the weekly average, which demonstrates that there were weeks during the past six months when the 60-client/day limit was exceeded. Since the COA #4 permits the center to be opened 7-days/week, then COA #5 should be revised to calculate the client limit to a total of 60 clients/day, averaged over the operational days of one week. This change in condition would ensure that the center would stay within the daily client limits, which means that during certain peak times, they may have to turn -away clients. However, this change would allow the weekly average to be adjusted if they choose to provide services on the days they are currently closed. Should the City Council concur with this interpretation and recommendation to change this condition, it is recommended that the Council direct staff to proceed with a formal amendment to Use Permit COA #5. This amendment can be processed by and considered by the Zoning Administrator unless the Council directs that the amendment require City Council review and action. In terms of client overflow management, Diane Linn, Executive Director for the Ritter Center has indicated that, at times, there are more than 20 medical clients served at the DSC on any given day. Based on the client caseload tally sheet (Attachment 2) it is clear that there are many days during the month when the number of clients seeking Ritter services exceeds the maximum number of DSC clients (40) and the expected caseload at the medical clinic (20). Based on the approved floor plan for the medical modular, the waiting room has seating for 8 persons. If there are drop-in clients who push the demand past the space available, planning staff would like to know if it would be effective to use the overflow management Procedure #5 (Attachment 4) during these high volume days to reduce the number of clients waiting on site. SAN RAFAEL CITY COUNCIL AGENDA REPORT /Pame:5 Staff has received two comment letters (see Attachment 6) on the project sent shortly following the April 2, 2012 hearing date when the Use Permit amendment was granted (see Attachment O). These letters were initially sent to Hugo Landecker, President of the Gerstle Park HOA, which were forwarded to City staff. The letters expressed concerns about illegally parked cars at the Klein TV lot, and attempts to purchase liquor for minors at Marin Beverage). Staff responded to Mr. Landecker, clarifying the use permit conditions of approval. To date, the Community Development Department staff has not received nor has been made aware of any other complaints. As part of the Use Permit approval, COA #13 required Ritter to maintain a security program during operating hours. This item was scheduled as a presentation of the 6 -month performance report tothe Council. Asthis isnot a public hearing on the Use Permit, no separate public notice was distributed to the community. However, acopy of the staff report was forwarded to the adjacent property owners and businesses, the Gerstle Park HOA and other interested parties as listed in Attachment 3. OPTIONS: The City Council has the following options 1, Accept 6 -month performance report and direct staff to proceed with an amendment to Use Permit Condition of Approval #5 2. Accept S-monthperformance report and take nofurther action etthis time 3, Determine that the Performance Report demonstrates that the Ritter Center operations need to be revised to address issues of Council onnoenn, which requires that the Use Permit (UP11-070) be scheduled for review before the City Council at a noticed public hearing FISCAL IMPACT: As this is a performance report on the status of use operations and compliance with Use Permit conditions of approval, there are nofiscal impacts. ACTION REQUIRED: Accept Report and direct staff to proceed with an amendment to Use Permit Condition of Approval #5. ATTACHMENTS: 1. City Council Resolution No. 13321 2. Ritter Center monthly caseload tally sheets (October 2012 to April 2013December 2013) 3. Courtesy Mailing tointerested parties 4. Ritter Center Client Overflow Management Plan 5. Planning staff Supplemental Condition of Approval Questions and Ritter Responses G. Correspondence received 7. San Rafael Police Department Service Calls Report, dated June 1U.2O13 RESOLUTION NO. 13321 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN RAFAEL DENYING AN APPEAL (AP12-001) AND UPHOLDING THE PLANING COMMISSION'S CONDITIONAL APPROVAL OF A USE PERMIT AMENDMENT (UPI 1-070), AND AN ENVIRONMENTAL AND DESIGN REVIEW PERMIT AMENDMENT (EDI1-089)TO ALLOW. A) THE RELOCATION OF 600 Sid. FT. OF MEDICAL SPACE IN THE EXISTING DAY SERVICES CENTER (DSC) MODULAR BUILDING TO A NEW 933 SQ. FT. MODULAR BUILDING ON THE PROJECT SITE; AND B) MAINTAINING CLIENT CASELOAD FOR THE EXISTING DSC AND THE NEW MODULAR BUILDING TO A TOTAL, OF 60 CLIENTS/DAY, AVERAGED OVER ONE WEED AT 12 RITTER STREET (RITTER CENTER); APN 011-271-13. THE CITY COUNCIL OF THE CITY OF SAN RAFAEL RESOLVES as follows; WHEREAS, on April 19, 1993, the San Rafael City Council upheld an appeal of the Planning Commission's conditional approval of a Use Permit (UP93-I6) and Environmental and Design Review Permit (ED93-15) to allow the installation of a 1,100 square foot temporary modular structure for a Day Services Center to serve the homeless for a period of two years; and WHEREAS, on February 28, 1995, the Planning Commission conditionally approved a Use Permit amendment (UP95-003), allowing a time extension to the 2 -year deadline of UP93-16 and an extension to the Ritter Center hours of operation; and WHEREAS, on September 14, 2004, the Planning Commission conditionally approved a Use Permit amendment (UP04-005), amending UP95-003 to allow modifications to several Use Permit conditions of approval, including eliminating reporting requirements and eliminating the Use Permit expiration date requirement; and WHEREAS, on November 14, 2011, the Ritter Center submitted an application to amend Use Permit (UP04-005) to: 1) allow the installation of a new 933 square foot modular building in order to relocate the existing 600 square feet of medical office space in the Day Services Center (DSC); and 2) increase the client caseload for the DSC from 40 clients/day to 65 clients/day (including clients at the new medical modular); and WHEREAS, upon review of the application, the project was determined to be exempt from the provisions of the California Environmental Quality Act (CEQA) pursuant to CEQA Guidelines Section 15301 (Existing Facilities) and Section 15311 (Accessory Structures); and WHEREAS, the proposed project was reviewed by the City of San Rafael's Department of Public Works, Building Division,/Fire Prevention Bureau, and the San Rafael Sanitation District and was recommended for approval .subject to conditions; and WHEREAS, on February 14, 2012, the San Rafael Planning Commission held a duly - noticed public hearing on the proposed project, accepting all oral and written public testimony and the written report of the Community Development Department staff and closed said hearing on that date; and WHEREAS, following closure of the public hearing, the Planning Commission approved with conditions the Use Permit amendment (UPI 1-070) and Environmental and Design Review Permit amendment (UPI 1-089) by a 3-2 vote (Yes: Commissioners Colin, Robertson and Chair Wise; No: Commisionsers Pick and Sonnet; Absent: Commissioners Lang and Paul) for the installation of a 933 square foot modular building at 12 Ritter Street and to allow an increase in the client caseload limit for the DSC and medical trailer to a total of 65 clients/day, averaged over one week, based on Findings and subject to conditions of approval. This action was confirmed by Planning Commission Resolution No, 12-01; and WHEREAS, this Planning Commission Resolution 12-01 superceded all conditions of approval in Planning Commission Resolution 04-26, previously adopted by the Planning Commisison in 2004 for UP04-005; and WHEREAS, on February 21, 2012, within the 5 day appeal period, Hugo Landecker, a resident of San Rafael, filed an appeal (AP12-001), pursuant to the provisions of San Rafael Municipal Code Chapter 14,28, citing six points of appeal and requesting that the City Council reverse the February 14, 2012 decision of the Planning Commission; and WHEREAS, on April 2, 2012, the City Council held a duly-noticed public hearing to consider the Appeal (AP 12-00 1), accepted and considered all oral and written public testimony and the written report of the Community Development Department staff and closed said hearing on that date; and WHE RE AS, following the closure of the public hearing, the City Council discussed the appeal points and the proposal, ultimately agreeing that the appeal be denied. However, the City Council recommended that the Use Permit conditions be further amended to: 1) limit the total client visits for the Day Set-vices Center (DSC) and the medical clinic to 60 clients per day, averaged over one week; 2) require monthly reports to be submitted to the City to provide a tally on the number of client visits for the DSC and the medical clinic; 3) require that City staff prepare a performance report every six months following occupancy to track condition compliance and police service calls; and 4) require the Ritter Center management to develop and implement an "overflow plan" for the medical set-vices component; and WHEREAS, the custodian of documents which constitute the record of proceedings upon which this decision is based is the Community Development Department. NOW, THEREFORE, BE IT RESOLVED, the City Council hereby deities the Appeal (AP12-001) by Hugo Landecker and upholds the Planning Commission's February 14, 2012 decision to conditionally approve the Use Permit amendment (UP] 1-070) and Environmental and Design Review Permit amendment (EDI 1-089) for the Ritter Center at 12 Ritter Street. The City Council finds that the points of the appeal (identified in bolillitalics) cannot be supported for the following reasons: Appea[Point #]: The Planning Conanission decision tvas based strietly ort the need of the applicant (Ritter Center) as stated by the prqject applicant, Diane Linn, at the hearitig, 1,affier than on planning issues as they relate to the site. Titedecision iitfavor ofthe periititavers premature. a) The Planning Commission's decision was based on the Commission's review of the proposed Use Permit amendment's consistency with applicable General Plan 2020 policies and conformance with Zoning Ordinance regulations, as presented in the February 14, 2012 Planning Commission staff report. b) The Commission considered the revised operational needs of the applicant (a new 933 square foot medical trailer and an increase in the daily number of clients served from 45 to 65 clients/day), in light of potential impacts to the project site and surrounding vicinity. While the applicant did express the need for the new medical trailer as a vital part of providing adequate services to Ritter Center clients, the Commission also heard public testimony from adjacent businesses and other members of the public, both opposed to and in favor of the proposed project. The Commission discussed the project, weighed the potential impacts and ultimately voted 3-2 to adopt Resolution 12-01 to conditionally approve the project. c) The Commissioners all recognized that the project site is challenging. The majority ultimately voted that the existing conditions and client caseload of 60 clients/day would be better served with the medical clinic located in the upgraded new modular structure. The majority of the Commissioners deemed the proposed Use Permit amendment would be a minor change to the existing site, and that overall, the proposed new modular would help reduce congestion on the project site and along Ritter Street. AppealPoint #2: The applicant has over-exteiidedfhe existing use permit for clients using the DSC (45 are permitted and they currently serve 60), termed "numbers creep" by P141111ifig Commissioners at the hearing. * The new permit allows for 65 clients with tio projected planning for future increases. Hojv'ivilt the City know ;Pheiz numbers creep tip again? Applicant must provide data to the Planning Department. * Monitoring for "numbers creep" was eliminated from the original use permit by the city in 2004 and is considered aii unsuccessful process by planning staff, given staffing reductions. * A periodic peiformaitee revien, or semi-annual reporting of data by applicant should be included as a "condition of use" to determine applicant is iii compliaizee with current use permit (to avoid "numbers creep'). a) used on information provided by the applicant, the Planning Commission recognized that the client numbers have increased at the Ritter Center beyond the 40 client limit maximum stipulated in UP04-005, The Commission accepted testimony from the applicant that the existing number of DSC clients/day (60) is comprised of 15 medical patients, and that the proposed project would increase this by 5 clients/day for a total of 20 medical clients/day, b) The Planning Commission recognized that the DSC is already serving 60 clients/ day and that the new modular would serve these existing clients plus 5 additional clients/day for a total of 65 clients. In terms of future increases, the applicant has requested an increase to 65 clients/day and has not projected that the numbers will "creep" beyond this new limit. There was no testimony presented to the Commission showing that the number of clients using Ritter services will exceed what is requested in the Use Permit amendment, Ultimately the Cita Council voted unanimousito limit the total client caseload for the DSC and medical modular to a maximum of 60 clients/day, averaged over one week, and also required that Ritter Center develop a plan to addresLpQtential client overflow for medical services. c The Commission accepted public testimony expressing concern about the need for a reporting prograir, to nionitor the number of clients on the site. The C-orm-niss-Ioners discussed how to establish such a condition of approval to explore the feasibility of a monitoring program. However, given reductions in staffing levels, Planning staff could not guarantee completion of a monitoring program and on-going monitoring. Ultimately, the City Council voted unanimously to require that the Ritter Center submit monitoring-iLeparts to the PlamunE Division Use Permit Condition of Approval #5and#6). d) The Commission recognized that there are countywide issues of homelessness in this area and other areas of San Rafael. However, they cautioned that this project cannot be placed on hold while the larger problems are investigated. The Commission ultimately voted 3-2 to conditionally approve the Use Permit amendment without a monitoring program, given the fact that: 1) the modular building is a temporary use (Ritter has a 3 -year lease on the site), Information about the lease was undated at the City Council licaringwhen Diane Linn ; 2) the medical modular is better designed to accommodate clients and therefore has the potential to improve client management of the existing 60 clients/day on site; and 3) the increase of 5 additional clients/day (to 6S/day total), is considered to be minor. Ultimately, the City Council voted unanimously to limit the total client caseload for the DSC and medical modular to a maximum of 60 clients/day, averaged ovee ane week, and also re uq fired monthly reports and performance evaluations ever�6 months. Appeal Paint 3: Nothing submitted, numbering error by appellant Appeal Point #4: The design of the medical modular with two dil"Ipsters up against all open wrought iron fence is unacceptable visually. There was no effort to make the appearance of the modular an asset to the doivnioivit. This never went before the Design Review Board. The modular is detrimental to the appearance of the historic Ritter Building. Ritter is located at the dosvittoivii (eastern) gateway to San Rafael A modular at this site is aesthetically unlVeasing and notplail/al in the context of its setting. a) The Planning Commissions decision was based on review of a site plan and building elevations submitted as part of a Design Review Permit application (ED 11-089), and applicable design review criteria. b) The Planning Commission approved Resolution 12-01, which includes conditions of approval requiring colors and materials of the modular match the colors of the existing buildings on site. The issue of the location of the trash dumpsters was not raised by the Planning Commission. The issue of modular design was raised by two members of the public during public comment, and discussed by one Planning Commissioner. However, as part of the Commission's actions, modifications to the proposed design of the modular were not required, nor did the Commission modify the proposed conditions of approval in its 3-2 vote to conditionally approve the project. c) There was no correspondence from the public during the project review process requesting that the project be referred to the Design Review Board. Staff did not recommend to the Planning Commission that the project be reviewed by the Design Review Board, nor did the Commission direct staff to forward the modular design to the Design Review Board. z:I d) The issue of the historic value of 16 Ritter Street was raised by the appellant during the hearing, however: 1) the 16 Ritter Street building is not listed as a historic property in the 1986 San Rafael Historic/Architectural Survey; 2) no changes to 16 Ritter Street are proposed, and 3) the proposed modular building is a temporary structure and WOLIld have no permanent impact on the 16 Ritter Street building. e) The Commission determined that the proposed modular building as designed and conditioned, is compatible with the existing context of the project site and surrounding vicinity, is not aesthetically unpleasing, and is not detrimental to the project site. Furthermore, there has been a modular on site for numerous years and the proposed new modular building would be an improvement to the existing modular in terms of design and integration into the site. f) There were several members of the public who expressed concern about the project's impact on Downtown San Rafael, However, the Planning Commission separated homeless issues in Downtown San Rafael from the project and applications that were before them and focused on the potential project impacts on the project site and the adjacent businesses, The Commission determined that approving the addition of a new medical modular would be more beneficial than limiting the medical space to the existing DSC modular, which is too small to accommodate clients seeking medical services at the Ritter Center, Appeal Point #5.- At the Planning Commission hearing, planning commissioners, a neighboring businessman and a San Rafael Fireman referred to the site as needing better management, Approval of usage permit should include conditions of approval to mitigate applicants negative usage inipacts. a) The existing approved Use Permit (UP04-005) has several conditions of approval (COA) to address potential negative project impacts. These conditions were carried forward into Resolution 12-01, approved by the Planning Commission on February 14, 2012 and would continue to apply to the use of the site, These conditions are intended to address the concerns expressed at the Planning Commission hearing from adjacent businesses and other community residents. These conditions include: COA # 8: The Ritter Center shall continue to provide a litter control program to monitor and pick tip litter within the neighborhood area of the Center a minimum of three (3) times per week. COA # 9: The applicant shall continue to provide notice to all employees, volunteers and clients stating that parking shall not occur on adjacent private lots. The notice shall include a list of available public parking lots, COA #10: All clients shall be given a copy of the rules and regulations to be read and signed by all incoming clients, House Rules shall at a minimum include the following: 1) No clients will be admitted which in the judgment of the Ritter Center staff are under the influence of alcohol or other substances; 2) Violent or threatening behavior will not be permitted; 3) Failure to comply with the rules may result in eviction from the program and the premises. COA #-11: All clients shall continue to be screened for alcohol or drug use before receiving services and the availability of services to clients shall be the decision of the operators of the Day Services Center (DSC). COA 4 K": Clients who cause a peace disturbance or endanger staff or other clients shall not be allowed to receive services from the DSC. Readmission of evicted clients shall be based on established House Rules. COA #13: The DSC shall continue to maintain a security program during operating hours. b)- The majority of the Commission determined that one way to address the overcrowding problem on site would be to approve the proposed new medical clinic, as it would enable Ritter staff to see more medical clients, reduce the Current two- hour wait time, potentially improve overall site management, and reduce impacts to businesses in the vicinity along Ritter Street. c) Ultimatelv, the City Council voted unanimous) v to require the Plannirnz Division to prepare a performance report every 6 months (Use Permit Condition of Approval # 16Liq_order to track condition compliance, This report shall be forwarded to the Planning Commission and Cit}. Council. Appeal Point #6: The site was referred to by Planning Commissioners as "chaotic" not only because of the usage by the applicant but also because of givens of the site: Ritter is on a one way street adj(iceiittoafast moving arteritil. The project applicant stated that she considers the site unsatisfactoiy. Thoughtful planning on such an intensely used site is important, and the inclusion of a "Conditions of use" to a new permit ivouldinifigate the chaos on that site. Here is a 10 minute snapshot of the chaos Iobserved on Friday Februaly 17'h, at 2:30 PM in front of Ritter Center: 0 10 clients (not ivaiting for medical treatment) lingered on the sidewalk and sat on the park triangle. Although a Ritter staff ineinher ivaspicking up garbage, within 10 minutes the park was littered with garbage and there ivas asleeping bundle and suitcase under a tree. a 2 cars were parked illegally, one waited to pick up a Ritter staff member and another to pick lip a client a I delivety truck ivas parked illegally and unloading in front of Ritter a) The Planning Commission recognized that management on the Ritter site is challenging. However, the Commission voted to conditionally approve the project without adding additional conditions. The majority of the Commission voted to approve the project because the addition of the new medical clinic would enable Ritter staff to see more medical clients, reduce the current two- hour wait time, potentially improve overall site management, and reduce impacts to businesses in the vicinity along Ritter Street. b) The majority of the Planning Commission (on a 3-2 vote) determined that on balance, the proposed changes to the project site were minor, and approval of the Use Permit amendment and Design Review amendment was appropriate. The Commission detert-nined that the use is in 'existence and has been for numerous years, and the proposed change is a small incremental change to the use permit, Appeal Point #7.- A "sunset clause" in the use permit was not considered. The Ritter lease will expire in2to3years. Their future on the site is unspecified (per Diane DIIII), but the modular can remain in perpetuity. The proposal to impose a "sunset clause" limiting the validity of the Use Permit was introduced by one Commissioner during its discussions and deliberations on the project. However, the language for a Sunset Clause was not carried forward by the Planning Commission as a condition of project approval because the proposed modular building is a temporary building that would be removed when the Ritter Center vacates the site (expected in 4 years), Ultimately(Qjt_y Council nq�l a -eed _- _ with the PIaLinirig Comm is-sion and voted unanu_nously that a sunset clause was unnecessary, because the lease for the Ritter Center would expire in 4 years. In addition, Use Permit Condition of Approval # 15 requires on-going compliance with all use permit conditions of approval and allows the Planning Division to call the Use Permit to a public hearing at any time to review condition compliance.d BE IT FURTHER RESOLVED, that the time within which to seek judicial review of this decision is governed by Code of Civil Procedure Section 1094.6. BE IT FURTHER RESOLVED, D, that the City Council of the City of San Rafael upholds the Planning Commission's approval of a Use Permit amendment (UPI 1-070) and Environmental and Design Review Permit amendment (ED] 1-089), based on the following revised findings: Use Permit Amendment (UP11-070). Findings I ) The Ritter Center use, including the proposed Use Permit amendment to relocate the 600 square foot medical clinic to a new 933 square foot modular on site and increase the client caseload limit for the Day Services Center (DSC) and the new medical modular to 60 clients/day, continues to be in accord with the General Plan, the objectives of the Zoning Ordinance, and the purposes of the Second/Third Mixed Use East (2/3 NNE) Downtown District in which the site is located, a. As discussed on Pages 4-5 of the February 14, 2012 Planning Commission staff report, the proposed project is consistent with General Plan Policies LU -9 (Intensity of Non - Residential Development), LU -14 (Land Use Compatibility), IN'11-4 (Property Maintenance), NH -17 (Competing Concerns), NH -51 (Existing Business Areas), and CD - 10a (Non -Residential Design Guidelines) in that: i) upon installation of the new medical modular, the proposed project site would have an FAR =.87 which is below the maximum FAR allowed for the site (1.5 FAR); ii) the proposed use is an allowable use in the Second/Third Mixed Use Land Use Designation; iii) The proposed new modular would provide a better space for the medical clinic and reduce the number of clients having to wait outside; iv) the Ritter Center has been operating since 1981 and has worked with adjacent neighbors to address the challenges and concerns regarding the impact of Ritter clients on adjacent businesses while still providing needed set -vices to the poor and homeless. The number of clients has increased steadily over the years and the proposed increase to 60 clients/day for the DSC and the new modular would be mitigated by better site organization and client management; and v) the proposed new modular has been designed with colors and materials to match the existing buildings on the site; and b. The proposed project is consistent with the Zoning Ordinance in that medical clinics are conditionally permitted uses in the Second/Third Mixed Use East (2/3 MUE) Zoning District and the Ritter Centel- is currently operating under an approved Use Permit (UP04- 005). The proposed Use Permit amendment Would not introduce a new use, but simply relocate the existing approved medical clinic to a more appropriately designed medical modular space. The elimination of 5 existing pat -king spaces is allowed because parking up to 1.0 FAR is provided by parking garages and surface lots in the Downtown Parking Assessment District, The proposed project, together with the conditions'applicable thereto, would not be detrimental to the public health, safety or welfare, or materially injurious to properties or improvements in the vicinity, or to the general welfare of the City in that: a. The proposed project would relocate an existing use into a slightly larger space, but would not be an substantial "expansion" of medical space because unlike the existing modular, the new modular is designed with a waiting area: b. The proposed flours of operation for the clinic (Monday through Friday, 9 am — 5 pm) has not been increased and is less than the hours previously approved tinder Use Permit UP04- 005, which allows Ritter Center to operate from 6:00 am to 8:00 pm seven days a week. The proposed hours coincide with typical hours for other business in the vicinity; c. The proposed increase in the number of clients for the DSC and new medical modular from the 40 clients/day limit per UP04-005, to 60 clients/day reflects current demand for services on the site. The increase in client numbers is not the result of installing a new modular on site, but has been an existing condition for several years. The addition of a new modular designed with a waiting area and better clinic facilities would help alleviate Much of the client back-up on site. The medical clinic would be relocated from the DSC into the new modular, and the vacated medical space in the DSC is proposed to be used as offices for the Behavioral Health services staff. The Ritter Center is working with a space planner to help redesign office space on the site to maximize efficiency. The goal is to create a better space to manage clients throughout the day and reduce the number of Ritter clients on the surrounding City streets adjacent to the project site. The proposed new modular would improve client management on site and therefore reduce client overflow forced to wait outside for appointments; & The Ritter Center will continue the established daily litter rcmoval/site clean-up operations (as required in UP04-005) to keep the streets near• the project site clean; c. The Ritter Center will continue to implement their security program on site during operating hours to maximize enforcement of Ritter Center client behavioral policies and ensure security on-site and in the project area, Ritter has also updated client management policies to refuse services to clients who violate appropriate behaviors agreements that impact neighboring businesses. The Ritter Center also has trained staff to manage any difficult clients and works cooperatively with the San Rafael Police Department to minimize impacts to adjacent properties; f. No impact to neighboring businesses is anticipated from the proposed elimination of 5 on- site parking spaces. The project site is in the Downtown Parking Assessment District, which provides parking for sites LIP to a 1.0 FAR. The Ritter Center has on-going off-site parking arrangements to lease space at the PG&E surface lot (on Lindaro Street between 2"d Street and 3d Street). Ritter Center has secured 6 additional spaces in this lot to off -set the loss of the 5 on-site parking spaces proposed to be eliminated. In addition, Ritter Center has access to parking spaces at the Annex building at 815 Third Street; g. The City's Building/Fire Prevention Division has reviewed the project and developed conditions of approval that would ensure that the use would operate in a manner as described and comply with all life and safety code requirements. Additional review will be required upon submittal of a formal building permit application; and h. The project will not have a significant environmental impact, and is exempt from CEQA review per CEQA Guidelines Article 19 Categorical Exemptions, Section 15301 (Existing Facilities) and Section 15311 (Accessory Structures) which exempts minor interior and exterior alterations to existing structures, and the construction of minor structures accessory to existing commerical, industrial or institutional facilities. 3) That the proposed project, as conditioned, complies with each of the applicable provisions of the Zoning Ordinance, in that: a. The project conforms to the requirements of Chapter 5 (Land Use Regulation for the 2/3 lvfUE Zoning District) as a conditionally permitted use; b. The project is consistent'with the requirements of Chapter IS (Parking), because no on-site parking is required for sites up to 1.0 FAR located in the Downtown Parking Assessment District; and c. The project applicant submitted a Use Permit amendment application, requesting review of the proposed new 933 square foot medical modular and proposed increase in the client caseload limit for the DSC and new medical modular on site. Environmental and Design Review Amendment Findings (ED 11-089) 1) The proposed installation of a new 933 square foot modular is in accord with the General Plan, the objectives of the Zoning Ordinance and the purposes of this Chapter given that: a. As documented in the Use Permit Findings la in this Resolution, the proposed project (as conditioned) is consistent with General Plan Policies LU -9 (Intensity of Non -Residential Development), LU -14 (land Use Compatibility), NH -4 (Property Maintenance), N'H-17 (Competing Concerns), NH -51 (Existing Business Areas), and CD -10a (Non -Residential Design Guidelines); b. The proposed project (as conditioned) conforms to the objectives of the Zoning Ordinance Chapter 5 (Land Use Regulations), Chapter 18 (Parking), Chapter 22 (Use Permits) and Chapter 25 (Environmental Design Review Permits) as discussed on Pages 5-8 of the February 14, 2012 Planning Commission staff report. The proposed new medical trailer would not be a new use but the relocation of the existing approved medical service in the Day Services Center (DSC) trailer on site. The project site would eliminate 5 on-site parking spaces, but the site is located in the Downtown Pat -king Assessment District and no on-site parking is required. The proposed project is an amendment to a previously approved Use Permit and the new modular would not represent a substantial increase in services currently provided; and c. The project has been reviewed by Planning staff for conformance with the applicable design criteria established in Chapter 14.25 of the Zoning Ordinance and staff determined that the proposed new modular, as conditioned, would be compatible in color and materials with the existing buildings on site and would help reduce client congestion on the site and surrounding vicinity, thereby improving the overall quality of the streets in the surrounding neighborhood. 2) The project design, as conditioned, is consistent with all applicable site, architecture and landscaping design criteria and guidelines for the Second/Third Mixed Use East (2/3MUE) Zoning District in which the site is located given that: a. The project is a conditionally approved use in the 2113 1\1UE zoning district and has been operating under an approved Use Permit since 1993; b. The proposed siding color (IN'imbus Gray) will blend in with the existing building colors on the site; and c. The site has existing landscaping and trees along the front of the property and also several planter boxes placed throughout the site. Design Review Permit Condition of Approval #4 and #5 require that all existing landscaping (except the one tree proposed for removal) and planter boxes be maintained and that new planter boxes be added to the north side of the new modular. 3) The project design minimizes adverse environmental impacts given that: a. The new modular would improve client access to medical services on site and reduce the number of clients waiting on the street for services; b. The proposed project was reviewed by applicable City departments and no adverse environmental impacts were identified; c. The proposed project would be constructed in compliance with all applicable local, State and Federal building codes and health and safety standards; and d. The proposed project is Categorically Exempt from the California Environmental Quality Act pursuant to Article 19 Categorical Exemptions, Section 15301 (Existing Facilities) and Section 15311 (Accessory Structures) of the CEQA Guidelines, 4) That the project design will not be detrimental to the public health, safety or welfare, nor materially injurious to properties or improvements in the vicinity in that: a. The new modular Would improve client access to medical services on site and reduce the number of clients waiting in the street for services; and b. The Ritter Center staff would continue the litter clean-up program (per Use Permit Condition of Approval #8) and the security program (per Use Permit Condition of Approval #13). The Ritter staff will also continue to coordinate with adjacent businesses and The City of San Rafael to explore ways to reduce the impact from the homeless on the businesses in the vicinity. Further, the City Council voted unanimously �to amend Condition of Approval #5 to require monthly reports on the daily number of client Visits and a limit in the client caseload to 60 clients/day), and add ConditionofApproval #16 (performance reports every 6 months) and Condition of Approval #17 (an operation plan to address potential client overload), BE IT FURTHER RESOLVED, that the City Council of the City of San Rafael in denying the appeal from Hugo Landecker (AP 12-01) reaffirms the approval of the Use Permit amendment (UPI 1-070) and Environmental and Design Review Permit amendment (ED 11-089) subject to the following conditions of approval: Use Permit Amendment (UPI 1-070) Conditions of Approval This Use Permit amendment (UPI 1-070) approves an amendment to a previously approved Use Permit (UP04-005) and authorizes the relocation of the existing 600 square foot medical clinic in the Day Set -vices Center (DSC) trailer to a new 933 square foot modular on the Ritter Center site, In addition to the medical clinic, the following Ritter Center inventory of services, previously approved per UP04-005, and described on page 2 of the Planning Commission staff report dated February 14, 201.2 (Exhibit 6, Narrative Description Annendrnent, dated December IIN 16, 2011, submitted by Ritter Center) will continue to be authorized at the Ritter Center as part of this amended Use Permit amendment: * Case Management * Behavioral Health * Day Services * Food Pantry * Emergency cloth ing/Goodwi I I Gift certificates * Seasonal programs (Thanksgiving and Christmas) 2. No food services and no full kitchen shall be allowed in the existing Day Services Center (DSC) or the new modular. No food of any kind shall be sold for consumption on the premises. 3. No overnight live-in use of the Ritter Center facility shall be allowed except one person functioning as a night watch person. 4. Hours of operation for providing client services shall be from 6:00 am to 8:00 pm, seven days a week. Evening use of the premises after 8:00 pm shall be limited to staff and Board meetings, and live-in facilities for one night security guard. 5. Client caseload for the existing Day Services Center (DSC) and services in the new modular are limited to a total of 60 clientL/day—averaged over one week. Commencing at occupancy and occupation of the now modular, on the first day of each month, the Ritter Center shall submit monthly reports to the Planning Division, which are to: a) provide a tally of the total number of daily client visits during the previous calendar month; and b) identify the number of days the "overflow plan" was implemented (per Use Permit Condition of Approval #17), The form of this report shall be approved by the Planning Division and City Attorney prior to the issuance of a building permit, and shall include verification under penalty of penury. 6, The applicant shall contact the Planning Division to request a final inspection, prior to the issuance of the final building permit, The request for final inspection by the Planning Division shall require a minimum of 48-hour advance notice. 7. All donated material shall be stored inside the buildings, No materials shall be stored at 12 Ritter Street or in the parking lot at 815 Third Street, or behind the fences adjacent to the buildings at 12 Ritter Street at any time. Any additional storage building proposed to be located on site must be approved by the Planning Division before installation, 8. The Ritter Center shall continue to provide a litter control program to monitor and pick up litter within the neighborhood area of the Center a minimum of three (3) times per week. 9- The applicant shall continue to provide notice to all employees, volunteers and clients stating that parking shall not occur on adjacent private lots, The notice shall include a list of available public parking lots. 10. All clients shall be given a copy of the rules and regulations to be read and signed by all incoming clients, House Rules shall at a minimum include the following: a. No clients will be admitted which in the judgment of the Ritter Center staff are under- the nderthe influence of alcohol or other substances b. Violent or threatening behavior will not be permitted c. Failure to comply with the rules may result in eviction from the program and the premises, 11. All clients shall continue to be screened for alcohol or drug use before receiving services and the availability of services to clients shall be the decision of the operators of the Day Services Center (DSC). 12. Clients who cause a peace disturbance or endanger staff or other clients shall not be allowed to receive services from the DSC. Readmission of evicted clients shall be based on established House Rules, 13. The DSC shall continue to maintain a security program during operating hours. 14. This Use Permit amendment (UPI 1-070) shall have no expiration date and shall run with the land and remain valid regardless of any change of ownership of the project site, subject to these conditions, provided that a building permit is obtained or a time extension request is submitted to the City's Community Development Department within two (2) years of this approval or until April 2, 2014. 15. On-going compliance with all conditions of approval shall be required to keep the Use Permit Amendment valid. This Use Permit (UPI 1-070) may be called to hearing at any time by the Planning Division in order to review compliance with the Conditions of Approval. 16, Six (6) months from the date of occupancy and operation, a performance report shall be prepared by the Planning Division and shall continue to be prepared every six months thereafter. This performance report shall report on the Center's adherence to the operational conditions of approval regulating client limits, litter control and security, and shall include a tracking of the numbers of police set -vice calls to the facility. Once completed, the performance reports shall be forwarded to the Planning Commission and City Council. If, during the course of monitoring, it is determined that the Ritter Center is out -of -compliance with conditions of approval, the City can schedule the Use Permit for a City Council public hearing. 17. Prior to the issuance of a building permit, the Ritter Center management shall develop and Submit to the Planning Division an operation plan to address potential client overflow for medical services. The monthly monitoring report required by condition #5 above, shall identify the days within the reported calendar month in which the overflow plan was required to be implemented. Environmental and Design Review Permit Amendment (ED11-089) Conditions of Approval Community Development Department - Plannin-c Division I - The proposed 933 square foot modular shall be installed and designed in Substantial conformance with the proposed site plan and elevations as presented for approval on plans prepared by Fredric C. Divine Associates, date stamped Approved, February 14, 2012, and shall be the same as required for issuance of a building permit, subject to the listed conditions of approval. Minot, modifications or revisions to the project shall be subject to review and approval of the Community Development Department, Planning Division. Modifications deemed not minor by the Community Development Director shall require review and approval by the original decision making body. A copy of the Conditions of Approval for P1311-089 shall be included as a plan sheet with the building permit plan submittal, N 2. Approved colors are as shown on the approved color and material board. The approved color for the exterior siding panels is Benjamin Moore Nimbus Gray 02131-50). The approved window trim color is Benjamin Moore Snow White (40C-66). Any future modification to colors shall be subject to review and approval by the Planning Division. 3, This Environmental and Design Review Permit amendment (ED1 1-089) shall be valid for two years from the date of City Council approval, or until April 2, 2014, and shall become null and void if building permits are not issued, or an extension is not granted before that time. Once a building permit for the proposed site improvements is issued within the two-year period, then the Environmental and Design Review Permit shall become valid and run with the land and will not have an expiration date. On-going compliance with all conditions of approval shall be required to keep the Environmental and Design Review Permit valid, 4. Landscaping shall be maintained as shown on plans presented to the Planning Commission on March 23, 1993 and the City Council on April 19, 1993 (described as potted plants and vines) except as amended on plans dated February 23, 2002, or alternate landscaping approved by the City of San Rafael. New planter boxes shall be added to the north side of the new medical trailer. Additional potted plants may be required to be added to the site, subject to Planning Division review. Prior to issuance of a building permit, the applicant shall submit a landscape plan for review and approval by the Planning Division. 5. All existing planter boxes shall be preserved and/or relocated to other areas of the project site. All new and existing landscaping shall be maintained in a healthy and thriving condition, free of weeds and debris. Any dying or dead landscaping shall be replaced in a timely fashion with new healthy stock of a size compatible with the remainder of the growth at the time of replacement. 6. Prior to issuance of the Building permit, the applicant shall submit a roof venting plan to ensure all mechanical equipment (i.e., air conditioning units, meters and transformers) and appurtenances not entirely enclosed within the structure (on side of building or roof) are screened from public view. Prior to issuance of the building permit, the method used to accomplish the screening shall be indicated on the building plans and approved by the Planning Division. 7. All exterior lighting shall be shielded down. Following the issuance of a certificate of occupancy, all exterior lighting shall be subject to a 90 -day lighting level review by the Police Department and Planning Division to ensure compatibility with the surrounding area, 8. The applicant shall contact the Planning Division to request a final inspection, prior to the issuance of the final building permit. The request for final inspection by the Planning Division shall require a minimum of 48-hour advance notice, 9. Construction hours and activity (including any and all deliveries) are limited to the applicable requirements set forth in Chapter 8.1331 of the San Rafael Municipal Code, 10. A copy of the Conditions of Approval for Environmental and Design Review Permit amendment EDI 1-089 shall be included as a plan sheet with the building permit plan submittal.,, 13 Communitv Development Department — Buildina Division 11. The design and construction of all site alterations shall comply with the 2010 California Residential Code, 2010 California Building Code, 2010 Plumbing Code, 2010 Electrical Code, 2010 California Mechanical Code, 2010 California Fire Code, 2010 California Energy Code, 2008 Title 24 California Energy Efficiency Standards, 2010 California Green Building zn Standards Code and City of San Rafael Ordinances and Amendments. 12. A building permit is required for the proposed work. Applications shall be accompanied by three (3) complete sets of construction drawings to include: (larger projects require 4 sets of construction drawings). Fire Department -Fire Prevention Bureau 13, In addition to a building permit, the new trailer may be required to comply with fire sprinkler requirements. For fire sprinklers, a deferred submittal from the building permit submittal may be allowed. The deferred submittal would be made to the Fire Prevention Bureau. 14, A Knox Box is required at the primary point of response to the building. 15. A tent permit may be required for the existing temporary tent between the Bouchard Building and the Day Services Center. The City's Fire Prevention Bureau staff will review the tent as pail of the formal building permit application process. Any permanent tent or canopy would require a building permit. 16. Fire lanes must be designated; painted red with contrasting white lettering stating "No Parking Fire Lane" A sign shall be posted in accordance with the CFC Section 503.3, Department of, Public Works- Land Development 17. A grading permit is required from the City of San Rafael, Department of Public Works, IS. Include and make pail of the project plans, the sheet noted "Pollution Prevention — Its part of the plan." Copies are available on the City of San Rafael website vvww.cit, ofLsanrafael�.ot . San Rafael Sanitation District 19. Provide a plan demonstrating how the restroom in the new modular trailer will be connected to a sewer line. 20. If future modifications include a new sewer lateral, submit CiviVUtility plans that comply with the San Rafael Sanitation District Standard Design requirements for Our review, 1, ESTHER C. BE1RNE, Clerk of the City of San Rafael, hereby certify that the foregoing resolution was duly and regularly introduced and adopted at a regular meeting of the City Council of said City held on Monday, the 2" day of April 2012, by the following vote, to wit: AYES: COUNCILMEMBERS: Connolly, Heller, Levine, McCullough, and Mayor Phillips NOES: COURNICILMEMBERS: None ABSENT: COUNCILMEMBERS: None ESTE ER C. BEIR-NE, City Clerk, HE Ritter Center City of San Rafael Use Permit Report October 2012 (October 12 - October 31) I verify under penalty of perjury that the foregoing is true and correct at time of reporting. Alt- il V z �ilO'13 ef ' ct, c Diane Linn, Executive Dir or Executed on Date Attachment 2 Client Caseload Po , e w Enacted? Ezfilk Day Week F&I .--. MAIVAME MIITTLI I M M BIT ----- ----- YOUR MAYHEM I verify under penalty of perjury that the foregoing is true and correct at time of reporting. Alt- il V z �ilO'13 ef ' ct, c Diane Linn, Executive Dir or Executed on Date Attachment 2 Ritter Center City of San Rafael Use Permit Report November 2012 Date Client Caseload Overflow Plan Enacted? Average Caseload for 7 - Day Week 11/01/2012 11/02/2012 51 60 No No 11/03/2012 11/04/2012 0 0 No No 11/05/2012 11/06/2012 74 52 No No 68 No 43. 11/08/2012 37 No 11/09/2012 56 No 11/10/2012 0 No 11/11/2012 0 No 11/12/2012 1 59 No 11/13/2012 56 No 51 No 11/15/2012 53 No 11/16/2012: 54 No 11/17/2012 0 No 11/18/2012 0 No 11/19/2012 73 No i1pip(O 67 No 44.1 11/22/2012 0 No 11/23/2012 11/24/2012 11/25/2012 11/26/2012 11/27/2012 0 0 0 73 63 No No No No No '11/28/2bl2 80 No 11/29/2012 53 No 11/30/2012 76 No Iverify under penalty ofperjury that the foregoing istrue and correct atdrneofreporting, �Z 2 Diane Linn, urx, Execuove`u/neccor Executed on Date Ritter Center City of San Rafael Use Permit Report December 2012 Date Client Caseload Overflow Plan Enacted? --Av--erage Caseload for 7 - Day Week 12/01/2012 0 No 12/02/2012 0 No 12/03/2012 76 No 12/04/2012 61 No 12/05/2012 72 No 12/06/2012 58 No 12/67/2012 66 No 47.6 12/08/2012 0 No 12/09/2012 0 No 12/10/2012 75 No 12/11/2012 49 No 12/12/2012 78 No 12/13/2012 57 No 12A4/2012 68 No 46.7 12/15/2012 0 No 12/16/2012 0 No 12/17/2012 69 No 12/18/2012 65 No 12/19/2012 72 No 12/20/2012 61 No 12/21/2012 53 No 45.71 12/22/2012 0 No 12/23/2012 12/24/2012 12/25/2012 0 31 0 No No No 12/26/2012 0 No 12,427/2012 50 No 1212812012 55 No 19.41 12/29/2012 0 No 12130120121 12/31/20121 01 45 No No I verify nd,er penalty of perjury that the foregoing is true and correct at time of reporting. rf I I Diane Linn, Executive Direct Executed on Date Ritter Center City of San Rafael Use Permit Report January 2013 Date Client Caseload Overflow Plan Enacted? verage Caseload for 7 - Ray Week 01/01/2013 0 No 01/02/2013 70 No 01/03/2013 61 No 01/04/2013 62 No 01/05/2013 12 No 01/06/2013 0 No 01/Q7/2013 78 No 4o.4 01/08/2013 66 No 01/09/2013 89 No 01/10/2013 63 No 01/11/2013 81 No 01:/12/2013 0 No 01/13/2013 0' No 81/14/2013 71 No 52.E 01/15/2013 64 No 01/16/2013 69 No 01/17/2013 58 No 01/18/2013 70 No 01/19/2013 0 No 01/20/2013 0 No '01/21/20113 C} No 37,3; 01/22/2013 79 No 01/23/2013 60 No 01/24/2013 78 No 01/25/2013 84 No 01/26/2013 0 No 01/27/2013 0 No 01/2/2013 100 No 57.3 01/29/2013 78 No 01/30/2013 81 No 01/31/2013 76 No I veri under penalty of perjury that the foregoing is true and correct at time of reporting, bane i inn, Exec��tive i3f for Executed on gate Ritter Center City of San Rafael Use Permit Report February 2013 Date Client Caseload Overflow Plan Enacted? Average Caseload for 7 - Day Week 2/1/2013 58 No 2/2/2013 0 No 2/3/2013 0 No 2/4/2013 70 No 2/5/2013 46 No 2/6/2013 63 No 2/71A13, 66 No 43.3 2/8/2013 48 No 2/9/2013 0 No 2/10/2013 0 No 2/11/2013 65 No 2/12/2013 48 No 2/13/2013 51 No 01$ 50 No 2/15/2013 57 No 2/16/2013 0 No 2/17/2013 0 No 2/18/2013 0 No 2/19/2013 64 2/20/2013 78 -No No 2/21/2013 66 No 2/22/2013 73 No 2/23/2013 0 No 2/24/2013 2/25/2013 *2/26/2013 0 54 36 No No No *Data Entry may be incomplete for these days due to report due date } verify under penalty ofperjury that the foregoing is true and correct aitime rfnepordnIg. Diane Linn, Executive Director Executed on Date Ritter Center City o f San Rafael Use Permit Re -port March 2013 D:ate : Client Caseload OverflowPlan Enacted? erage Caseload foi-7- Day Week 3/1/2013 50 No 3/2/20131 0 No 3/3/2013 0 No 3/4/2013 3/5/2013'®54 61 No No 3/6/2033 58 No 3/7/2613 56 No 39.9 3/8/2013 62 No 3/9/2013 18 No 3/10/2013 0 No 3/11/203.3 -76 No 3/12/2013 58 No 3/18/2013 62 No 3/14/2013 61 No 48.1 3/15/2013 45 No 3/3:6/2013 0 No 3/17/2013 0 No 3/18/2013 73, No 3/19/2013 73 No o 3/20/2013 64 No 3/21/2013 56 No 44.4 3/22/2013 3/23/2013 312412013 50 0 0 No No No 3/25/2013 3/26/2013 54 63 No No 3/27/2013 63 No 3/28/2013 55 No 403 3/29/2013 56 No 3/30/2013 3/31/2013 0 0 -No No C ,, (-,, I hy of e . UrVthatthe foregoIng is true and correct attime of reporting. -H I V.,( Urti, er pena v, 1) rJ Diane Linn, Executive _diWector ExeCLIted on Date Ritter Center City of San Rafael Use Permit Report April 2013 I verify under penalty of perjury that the foregoing is true and correct at time of reporting. Mane Linn, executive D rectiort/ 'Executed on Date �� � �« . ��� �� y�z -� �\. z\ �� - \ � � \ `�` �� � � . � � y,. »% \: «� �� � . � . ��>m ° � .�� > �\� � ` ��� ,� :� 5 � � �� . ;.���� � y>� � ��«d ���% ����« r r r U) r r r r r CO r r r r r r U) r r r r r r r r r r r r r r t,() M r r M r aaad as a s avaaorroad as a a a a a a a a a a as ;r�Taaa0 rn rn rn rn w w rn w rn� rn o) rn rn rn rn rn rn rn rn o) w rn rn rn rn rn w rn rn rn w w 6) rn r rn o`�i � rn rn rn rn IT rn rn rn rn rnIq IT rn rn rn rn IT rn w It V- NT rn rn rn rn rn rn rn rn rn ori rn w rn ¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢¢ UVUVUUUVUUUVUUVUUUUUUUVUUUUUUUVUUVUUU w ? J J J J J J J J J J J J 0 .J W W W -j W W W W W W W W W W w w w w W W z z¢ Z¢ Z¢ Z>¢¢ Z -J¢ Z ¢¢¢ Z¢ Z¢ z z¢¢¢¢¢ �Q0 aQ 4Q °z4Q z¢Q `"-°p000 �Q ZQ MQQQQQp �Q �Q Co T-w�w�Ctww���M��M�����Q t6rrw,-w Z> Z Z w Z Z C J Z C> z Z z c z c z � c z z z z z> > C Z C z (n(n<pZ(n<(M(<(nU` <t¢/J(n�<(npz<¢U (¢J3ZZ(n((a(!<3 W ¢ W it U w w z w w w > ; u7 C) CD rn rn rn lq* d rr 6) rn rn Q¢¢ C.> 0 U J J W w _ LL LLL N d Q U) U) U) w Q Lo ZC) J r U)0L C) o M _l m 0 00 OD i N N C C > tt7 t� CL a- a) {} U 0 00 M m O N CV r �- r� s Ritter Health Center Policy and Procedure Policy: Client Overflow Management The Ritter Health Center will closely n\onborthedailyusageofthwR0erHealthCenterand Ritter Day Services Center by unduplicated clients to assure adherence to the city mandated uuageUnmitspertheUsePermn|tpassodbytheSanRafae|OtyCound|onApri|2,~2012. Since Ritter operates appointment for these services on a "first come, first served" basis, a plan for managing the "overfloxv''registrations will beestablished. Procedure: 1, The San Rafael City Council set an average daily maximum for unduplicated clients seen at the existing Day Service Center modular and new Ritter Health Center modular averaged over the course of a seven day week. The maximum was set at no more than 60 unduplicated clients on average per day over the seven day week. 3. Daily and weekly usage totals for the Day Services Center (DSC)and the Ritter Health Center /RHC>are entered 6vRitter Center staff into the agency's client database, Client Services Network from Bell Data Systems, which is also utilized as the County ofK4ar|n'm HUD -mandated Homeless Management Information System (HK4|S).This data is reviewed by senior staff members and the agency's Executive Committee of the Board of Directors. 3. Average daily numbers for each full seven day week will be reported to City of San Rafael Planning staff utilizing a reporting template approved by the City of San Rafael Planning Department. 4. To better manage patient flow into the Ritter Health Center, established patients who have chronic illnesses will be offered afternoon appointments in lieu of 'drop in' registration. This will reduce the number ofpatients who are arriving inthe early morning when the DSC iyoperating atfull capacity. 5. |fneed exceeds demand for available space inthe Ritter Health Center (i.e. more � ` patients arrive after maximum registrations have been accepted), drop in patients will be offered an appointment for the following day, or given a cab voucher and referred to the Marin General Emergency Room mMarin Community Clinics depending onthe severity of the condition. 6. Patients, who are registered patients etMarin Community Clinic and referred hlRitter Center will be accommodated at the clinic only if space is available for that day. Policy: Overflow Management June 6, 2012 Attachment 4 .���d . ��» \ . y � � /� y��\z � \ . . � � � ���r� . ��» ���/ �� % . � � � � � °® �� /�x y, a z y�% %� �\ �« . � } :� » . . « � y� . y = . ; . � 2 .��:\/ � � m ; � } � � \� z Performance Report -Supplemental Questions and Ritter responses May 31, 2013 1. A narrative report describing the daily activities on site in terms of the operation of the DSC and the medical modular. How is the new medical modular working out? Is there a demand for more than 15 clients/day and how is this handled? Ritter response: The daily activities of the Day Service Center include providing shower and laundry facilities to clients by appointment. Clients may make appointments to take three showers each week and to do their laundry one time each week. The medical modular building provides patients with primary medical care services, conducts physical and mental work readiness exams, and provides public health immunizations and medical clearances for other programs that assist Marin residents. There are some days where more than 15 patients seek assistance at the medical modular. These days are handled like any other day as Ritter Center has the capacity to serve more than 15 patients unless there is an unexpected staffing shortage. 2. A description of litter control measures and if litter has been a problem. Is there a staff person responsible for clearing trash in the area on a daily basis? Ritter response: There is, at times, some litter that is visible in the neighboring areas of Ritter Center. Ritter Center has one staff member, our Outreach and Community Relations worker, who does a walk of the area most mornings and picks up litter~ that is readily visible. Additionally, Ritter Center volunteers, often times community service volunteers who are doing Hours in lieu of paying violation tickets they cannot afford, walk the surrounding area most weekdays to pick up litter and beautify the neighborhood. Ritter Center exceeds the frequency of litter abatement required in its use permit. 3. A description of the security measures in place (number of staff, hours of patrol) and how Ritter is interacting with adjacent businesses in terms of any parking issues, or business/client conflicts. Ritter response: Ritter Center employs a full time Outreach and Community Relations employee who keeps an eye on the Ritter campus and neighboring areas to ensure that Ritter clients are acting appropriateli> and refrain from parking in neighbors' private lots. ff a parking issue does occur, Ritter Center makes an announcement over the paging system to let the vehicle owner know that it must be moved or will be towed away. 1NTeighboring businesses have the Outreach worker 's phone number and call him if they have any issues that need to be addressed. In addition to the Outreach worker, Ritter Center also contracts with Barbier Security to have a uniformed certified security guard on-site for 16 hours each week, most often 8:30am- :30pm on .11ondays and Fridays. Barbier Security also conducts a nightly patrol of the Ritter Center premises every night to ensure that the property is secure over night. w 4. Please report out on the Overflow Management Plan and why it has never been implemented. I would think that if there were 89 clients on the site in one day, that at some point, the need would have exceeded the available space. Ritter response: The Overflow Management Plan has never been utilized since Ritter Center has never exceeded the daily client caseload average for any given week. Even on a rare day where a larger than usual number of clients is seeking services at the Day Service Center and Medical Modular, Ritter Center has been able to accommodate them. Showers and Laundry are by appointment, so clients can only receive these services if they have an appointment or if there is a cancellation. Medical patients generally drop-in to receive services without an appointment. Sometimes patients must wait to see a medical professional. This is where having a spacious new waiting room has come in very handy. 5. Medical clients: While the medical modular has the capacity to serve more clients, Ritter indicated in the use permit application that the 60 clients/day included 15 medical patients/day. Can you give me some idea of how many more medical patients (above 15 clients/day) are typically seen at the clinic? Do they also have to have an appointment for the showers/laundry service? Ritter response: Every day is different as indicated by our reports, and the clinic does not routinely set appointments based on a model of barrier free access to medical care. If a number of drop-in patients seek non -urgent care at the clinic in a short period of time, they are seen on a first come, first served basis. Ritter's clinic staff is very experienced at managing this process. Patients may need to spend 15-35 minutes in the clinic waiting room before being seen by a medical provider. The new medical modular has given both the clinic and the DSC expanded waiting room space, allowing clients to wait in much less crowded quarters and reduces the need for people to wait outdoors. Approximately a half hour before the clinic closes each day, the last patient is allowed to sign -in for service and will be seen after all other patients previously signed -in have been seen. Patients seeking service after this time are advised that the clinic is not seeing any other patients that day and may return the next business day. If patients have an urgent matter that cannot wait, they are directed to Marin General. 6. Barbier Security: Can you give me a sense in hard numbers on how often the security guard has to get involved with parking issues or general complaints? Does security export directly to you or Ben? What hours does he patrol at night? Any issues at night over the past 6 months? Ritter response: In addition to a full-time Outreach worker, whose duties should be detailed in the Planning Department's report, Ritter Center also contracts with Barbier Security to have a uniformed, certified security guard on-site for 16 hours each week, most often 8:30am-4: 30pm on 2Mondays and Fridays. Barbier Securuy also conducts a nightly patrol of the Ritter Centerpremises every night to ensure that the property is secure over night. The security guard works in tandem with the Outreach worker to de-escalate any, corflicts which may arise. 2 The most common intervention involves clients who attempt to bring alcohol on site. These clients are informed about the agency's alcohol free policy and are asked to leave the organization's property. Repeated infractions of this policy can lead to denial of services for a specified period of time. Ritter Center's Outreach worker, who is experienced in recovery from alcohol abuse, engages these clients to contemplate detoxification and treatment. If any of these clients begin to express an interest in detoxltreatment, the Outreach worker warmly hands the client off to one of Ritter Center's certified substance abuse counselors and helps support both the client and the counselor in the process of entering the client into a detoxltreatment program. In the rare circumstance when a client does not respond to Security andlor Outreach's de-escalation efforts, the agency will call the San Rafael Police Department for assistance. Oftentimes, just the act oj'taking out a cell phone and informing the client that the police are being called will cause the client to calm down and leave the property without further incident. 7. On January 9, 2013, there were 89 clients listed as the client caseload. How does this break up in terms of services rendered on that day? Can you provide some idea of how the site is managed with 89 clients on site? It seems that the daily number of clients would be pretty much the same since the showers/laundry are by appointment only (40 maximum per day), and there were to be 15 medical clients seen each day. Why is the client caseload so high then? Is there any system in place to keep Ritter clients on site while they wait? Ritter response: As indicated in our use permit reports, the number of clients seeking services at the DSC and Medical Clinic on a given day is variable. Even on high-volume days, Ritter Center is able to accommodate the number (clients seeking these services during business hours. The addition of the medical modular has greatly expanded the waiting area available to clients seeking services. Clients in both facilities now have more chairs and more room when waiting for their services. There are some afternoons when a patient will seek medical services after the sign-in of the last patient of the day. As noted earlier, these patients are advised that they may return for service during the next business day or they have an urgent condition that cannot wait they are directed to Marin General Hospital for urgent care services. d \ ± � \ . »ev, � \ ~ �'�» (a (a Page I of I Caron Parker From: Hugo & Cynthia Landecker [clandecker@saber.net] Sent: Wednesday, May 23, 2012 10:16 PM To: Paul Jensen; Caron Parker Subject: Fwd: Ritter group Paul, Caron, Just wanted to let you know that much hasn't changed on Ritter Street (See the email below). If you recall, Patty Klein had submitted a letter in this regard when the Ritter expansion was being considered. Now Ritter has a guard stationed at their entry gate that is about 20 feet from the Klein site. Guess the guard can't see what is going on. Thanks, Hugo Landecker Begin forwarded message: From: "Patty Klein" <kIeintvC@-earthlink. net> Date: May 22, 2012 3:40:48 PM PDT To: "Hugo & Cynthia Landecker" <clandeckerCa)-saber. net> Subject: Re: Ritter group 2MM While juggling our own work load last week on 5/16 we observed at least 4 cars that day that parked in our lot to go to the Ritter Center. We were only able to get the license plate #'s of 2 of the 4 cars and filed a Code Enforcement Complain Form on 5/17. I am aware that the use permit does not specify that patrons of Ritter Center are NOT to use our lot but only that Ritter Center NOTIFY their patrons not to use the surrounding business lots. So I was not disappointed when I received a phone call from D.J. at Code Enforcement this morning explaining that my complaint was a police matter not a code enforcement matter (yet he must know that the police do not enforce parking issues on private property). D.J. did say he would notify Diane Linn to let her know she needs to keep on top of this. No wonder the records show no problems reported, everything must be alright. Looking over the conditions of the Use Permit, I just do not see Code Enforcement accepting any complaints unless they were to come from within the Ritter Center operation rafting on themselves. Thanks for all that you do to bring this issue out into the light. Patty 5/25/2012 Page 1 of 1 0 0 Caron Parker From: Hugo & Cynthia Landecker [ Sent: Friday, May 25, 2012 1:33 PM To: Paul Jensen; Caron Parker Subject: Fwd: San Rafael Group Paul, Caron, Here is another email for your file on Ritter Center. See below. Hugo Landecker Begin forwarded message: From: "Charles Y.C. Jo" < Date: May 24, 2012 11:06:36 AM PDT To: "'Hugo & Cynthia Landecker"' < Subject: RE: San Rafael Group I had three different people try to buy alcohol for the minors yesterday. After I refuse to sell alcohol to them. They all headed back to Ritter house. I called Ritter to let them know what was going on. In return they told me to call SRPD. It was not there problem! I informed them I have already call the SRPD. I never received a return call from SRPD regarding this matter. Charles 5!`25%2012 Page 1 of 2 0 (a Caron parker From: Caron Parker Sent: Thursday, May 24, 2012 10:22 AM To: 'Hugo & Cynthia Landecker' Cc: Paul Jensen Subject: RE: Ritter group Hugo - Actually, the use permit does have condition of approval # 9 which states: "The applicant shall continue to provide notice to all employees, volunteers and clients stating that parking shall not occur on adjacent private lots. The notice shall include a list of available public parking lots. " I assume that Klein TV has signs posted in the parking lot to alert drivers about illegal parking and that unauthorized vehicles will be towed. I don't believe Code Enforcement gets involved with parking violations on private property. However, if Ritter patrons are parking at Klein TV, this is a violation of the use permit conditions of approval. I understand that it would be frustrating for Klein TV. Patty Klein is free to send me an e-mail to report illegally parked cars, if she can demonstrate the cars are connected to Ritter patrons. The protocol would then be for Planning to ask Code Enforcement to go out to the site and verify the complaint. Unfortunately, most likely the car would be gone by the time Code Enforcement arrived. I suggest Patty Klein call Ritter directly to report the illegally parked vehicle. This will get immediate action. Or she can choose to have the car towed (I am not sure about the rules for towing cars, but Patty can check with SR Police). If we get to a point when Code Enforcement can verify that the illegally parked car is connected to Ritter Center, then the City can issue a Pre -Citation for a use permit violation. Otherwise, all I can do is to keep a record of all complaints in the Ritter project file. There will be a performance report to the Planning Commission and City Council every 6 months. This is the kind of information I would put in the report. Can you please pass this e-mail along to Patty Klien? I would be happy to talk with her. Caron Parker City of San Rafael Associate Planner 415-485-3094 Caron.parker�2cityofsanrafael.org From: Hugo & Cynthia Landecker [mailto:clandecker@saber.net] Sent: Wednesday, May 23, 2012 10:16 PM To: Paul Jensen; Caron Parker Subject: Fwd: Ritter group Paul, Caron, Just wanted to let you know that much hasn't changed on Ritter Street (See the email below). If you recall, Patty Klein had submitted a letter in this regard when the Ritter expansion was being considered. Now Ritter has a guard stationed at their entry gate that is about 20 feet from the Klein site. Guess the guard can't see what is going on. Thanks, Hugo Landecker 5/2512012 FROM: Lieutenant Ralph Pata, San Rafael Police Department (via e-mail) To: Caron Parker, Associate Planner SUBJECT: Ritter Center Service calls Date: June 10, 2013 There are a couple of things that might impact the numbers. First, the more officers I have to look at an issue, the more numbers are generated. If you look at the "Quality of Life Initiative" entry found at the Ritter Center statistics after the trailer was installed, you will see an entry there that you don't see 6 months prior. During that time we took on issues at the Transit Center and surrounding area. The bottom line is that I had more officers tasked to this geographical area to deal with the Transit Center and the result included the area around the Center to include Ritter. What is interesting to me are the decrease in some of the lesser crimes and increase in robbery and theft in the neighborhood. Also what I found interesting was an increase of Mental Health evaluations. All but one of the post trailer installation - Mental Health calls were initiated by Ritter Center staff. Wilm iii: i 11 N Marin Bev. Outlet 24 Calls / Contacts 23 Walgreens 145 Calls / Contacts 117 Ritter Center 128 Calls / Contacts 120 Types of calls: Without breaking this down to each and every call, I summarized the calls so the reader can get a better understanding of the types of calls. Marin Bev. Outlet: Prior to trailer - Unwanted subject calls, 2 Mental Health calls, Theft, Person contact, Sleeper and 2 Traffic Stops AFTER the trailer was installed the number of thefts elevated from 1 to 4. Unwanted persons elevated from 4 to 5. Walgreens: Prior to trailer - a large number of Unwanted subject calls, a large number of "Out with subject" calls, 5 panhandler calls a large number of traffic stops, suspicious person calls and Extra Patrol. i AFTER the trailer was installed - more public intoxication calls and arrests, more thefts, the same amount of "Unwanted persons, " fewer Traffic Stops and Extra Patrols. Ritter Center: Prior to trailer - 4 Fight calls, 11 Unwanted Person calls, 9 Alcohol violations (to include open container and public intoxication), 28 "Out with Subject" contacts, 5 "Welfare Checks," 2 Mental Health Evaluations. AFTER the trailer was installed 5 fight calls. 2 Robbery Reports, 1 Robbery Arrest. 10 Unwanted Persons. 5 Thefts, 5 Mental Health Contacts, 5 Alcohol violations ( to include public intoxication and DUI), 13 "Out with Subject" contacts, 13 Quality of Life Initiative contacts, 1 Sleeper, 3 "Welfare Checks." CITY OF SAN RAFAE INSTRUCTIONS: USE THIS FORM WITH EACH SUBMITTAL {}FACONTRACT, ORDINANCE OR RESOLUTION BEFORE APPROVAL BYCOUNCIL /AGENCY. SBRA/SDCCAGENDA ITEM NO. 4^a DATE OF MEETING: June 17, 2013 FROM: Paul Jensen, Community Director (CP) //uP/\R/pauNT: Community Development DATE: June 10, 2013 TITLE OF : Performance Report for 12Ritter Street (UP11-O70). Per City Council Resolution 13321. the Planning Division will present a Performance Report on the Ritter Center's adherence to the operational conditions of approval regulating client limits, litter control, security and police service calls to the facility of operations after 6 months nfoperations (between October 2O12and April 2013). 0%" Departmenoi—rector (signature) APPROVED ASCOUNCIL /AGENCY APPROVED AS TO FORM: City Attorney (sig'nafure) 1)