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HomeMy WebLinkAboutMS Workstation Computer SupportC,rvOF Agenda Item No: 3, f Meeting Date: August 3, 2015 SAN RAFAEL CITY COUNCIL AGENDA REPORT Department: Management Services Prepared by: Gus Bush, City Manager Approval: Information Technology Manager TOPIC: Workstation Computer Support SUBJECT: Resolution authorizing the City Manager to enter into a Professional Services Agreement with Atman Computer Solutions for workstation computer support. RECOMMENDATION: Staff recommends that the City Council authorize the City Manager to enter into a Professional Services Agreement (Attachment 2) with Atman Computer Solutions for workstation computer support for an initial period of one year at a cost not to exceed $60,000 in accordance with SRMC Chapter 2.60. Staff further recommends that Council delegate to the City Manager the authority to extend this agreement for up to an additional two years at a total cost not to exceed an additional $60,000 per year, subject to the availability of funds appropriated by the Council through the City's normal budget process. BACKGROUND: The City's Information Technology Division (ITD) responds on a regular basis to department requests for service related to workstation computer hardware and software. These requests normally involve the installation, troubleshooting, and/or maintenance of desktop and mobile computers as well as their software and peripherals (i.e., printers, scanners, monitors, keyboards, and other devices). There are times, however, when ITD staff resources are insufficient to keep up with the number of requests in the queue (either because of requested timelines or staff absences). It has therefore become desirable for ITD to have one or more contractors that we can rely on to supplement staff as needed to keep up with workload that tends to fluctuate at different times throughout the year. For the last few months, Atman Computer Solutions has provided a workstation support technician on a time and materials basis in order to complete selected projects and to fill in while an ITD team member has been out of the office due to injury. During this time, they have learned some of our standard procedures and performed effectively on the work assigned. Staff would now like to proceed with a formal agreement that outlines terms and responsibilities, including insurance and other legal requirements. Staff may also pursue similar arrangements with other vendors in the future, to ensure the City is not reliant on just one service provider. FOR CITY CLERK ONLY File No.: 4-3-598 Council Meeting: 08/03/2015 Disposition: Resolution 13981 SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 2 ANALYSIS: The proposed Professional Services Agreement (Attachment 2) represents a single agreement with Atman Computer Solutions to formally cover all of their work on workstation computer support as provided to all City departments. It will cover both services and incidental supplies provided during the course of completing support requests. ITD will oversee Atman Computer Solutions' work under this agreement, regardless of the department originally requesting support. In evaluating Atman Computer Solutions' proposed hourly rate, staff compared their rates to those from other service providers used by the City in the past as well as similar scenarios experienced by counterparts at other local agencies. The rates for workstation level support tend to be in the range of $40-100 per hour. Atman Computer Solutions' proposed rate is therefore in the expected range. Additional weight was given to Atman Computer Solutions for being a local company as well as for their previous experience working with ITD on a trial basis. COMMUNITY OUTREACH: (if applicable) None planned. FISCAL IMPACT: The value of the proposed Professional Services Agreement with Atman Computer Solutions is $60,000 per year, for a total potential cost of $180,000 if extended for two additional years after the initial one year term. The funding to cover this agreement would come primarily from the Technology Fund (fund 601) but also from other funding authorized as part of specific projects. Sufficient funds to cover the initial one year term in FY 2015-16 have already been appropriated for use by the City's IT Division in fiend 601. The funds required for future years will continue to be appropriated through the normal budget process. OPTIONS: The City Council has the following options to consider on this matter: 1. Staff s recommended action to adopt the proposed resolution (Attachment 1). 2. Adopt a resolution with modifications. 3. Direct staff to pursue a different approach. 4. Take no action at this time. RECOMMENDED ACTION: City Council adopt the proposed resolution to authorize the City Manager to enter into a one year agreement with Atman Computer Solutions and to delegate the authority to the City Manager to extend the agreement for up to two additional years. ATTACHMENTS: 1. Proposed Resolution 2. Proposed Professional Services Agreement with Exhibit RESOLUTION NO. 13981 RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN RAFAEL TO AUTHORIZE THE CITY MANAGER TO ENTER INTO A PROFESSIONAL SERVICES AGREEMENT WITH ATMAN COMPUTER SOLUTIONS FOR WORKSTATION COMPUTER SUPPORT. WHEREAS, the City requires ongoing assistance and support with the installation, troubleshooting, and maintenance of workstation computers and their software and peripherals in order to respond to departments' requests for service; and WHEREAS, Atman Computer Solutions is experienced in providing technical computer support for various types of workstation computers, software, printers, monitors, and other peripheral devices; and WHEREAS, the City wishes to enter into an agreement with Atman Computer Solutions to provide workstation computer support; and WHEREAS, the City Council finds that such an agreement falls under the Professional Services Agreement provisions of San Rafael Municipal Code Chapter 2.60. NOW, THEREFORE, IT IS HEREBY RESOLVED that (1) the Council does hereby authorize the City Manager to enter into a Professional Services Agreement with Atman Computer Solutions, in a form approved by the City Attorney, for workstation computer support for an initial period of one year at a total cost not to exceed $60,000; and (2) the Council does hereby delegate to the City Manager the authority to extend such agreement for up to an additional two years at a total cost not to exceed an additional $60,000 per year, subject to the availability of funds appropriated by the Council through the City's normal budget process. I, ESTHER C. BEIRNE, Clerk of the City of San Rafael, hereby certify that the foregoing Resolution was duly and regularly introduced and adopted at a regular meeting of the City Council of said City held on Monday, the 3rd day of August, 2015 by the following vote, to wit: AYES: COUNCILMEMBERS: Bushey, Colin, Gamblin, McCullough & Mayor Phillips NOES: COUNCILMEMBERS: None ABSENT: COUNCILMEMBERS: None ESTHER C. BEIRNE, City Clerk AGREEMENT FOR PROFESSIONAL SERVICES FOR WORKSTATION COMPUTER SUPPORT This Agreement is made and entered into this 3 r� day of September, 2015, by and between the CITY OF SAN RAFAEL (hereinafter "CITY"), and Ricky Chiu, doing business as Atman Computer Solutions, (hereinafter "CONTRACTOR"). RECITALS WHEREAS, the CITY requires ongoing assistance and support with the installation, troubleshooting, and maintenance of workstation computers and their software and peripherals in order to respond to departments' requests for services; and WHEREAS, CONTRACTOR is experienced in providing technical computer support for various types of workstation computers, software, printers, monitors, and other peripheral devices; AGREEMENT NOW, THEREFORE, the parties hereby agree as follows: 1. PROJECT COORDINATION. A. CITY'S Project Manager. The Information Technology Manager is hereby designated the PROJECT MANAGER for the CITY, and said PROJECT MANAGER shall supervise all aspects of the progress and execution of this Agreement. B. CONTRACTOR'S Project Director. CONTRACTOR shall assign a single PROJECT DIRECTOR to have overall responsibility for the progress and execution of this Agreement for CONTRACTOR. Ricky Chiu is hereby designated as the PROJECT DIRECTOR for CONTRACTOR. Should circumstances or conditions subsequent to the execution of this Agreement require a substitute PROJECT DIRECTOR, for any reason, the CONTRACTOR shall notify the CITY within ten (10) business days of the substitution. 2. DUTIES OF CONTRACTOR. CONTRACTOR shall perform the duties as described in Exhibit "A" attached and incorporated herein. 3. DUTIES OF CITY. CITY shall pay the compensation as provided in Paragraph 4, and perform the duties as described in Exhibit "A" attached and incorporated herein. ORr i%Jkl �, IL 4. COMPENSATION. For the full performance of the services described herein by CONTRACTOR, CITY shall pay CONTRACTOR on a time and materials basis as specified in Exhibit A, provided that the total amount paid to CONTRACTOR for its services and expenses will not exceed $60,000.00 per year. Payment will be made upon receipt by PROJECT MANAGER of itemized invoices submitted by CONTRACTOR. 5. TERM OF AGREEMENT. The term of this Agreement shall be for 1 year commencing on the date the CITY and CONTRACTOR enter into this Agreement, as shown above, and ending 12 months thereafter. Upon mutual agreement of the parties, and subject to the availability of appropriated funds, the City Manager may elect to extend the term of this Agreement for up to a year at a time for a total period not to exceed a maximum of 3 years. 6. TERMINATION. A. Discretionary. Either party may terminate this Agreement without cause upon thirty (30) days written notice mailed or personally delivered to the other party. B. Cause. Either party may terminate this Agreement for cause upon fifteen (15) days written notice mailed or personally delivered to the other party, and the notified party's failure to cure or correct the cause of the termination, to the reasonable satisfaction of the party giving such notice, within such fifteen (15) day time period. C. Effect of Termination. Upon receipt of notice of termination, neither party shall incur additional obligations under any provision of this Agreement without the prior written consent of the other. D. Return of Documents. Upon termination, any and all CITY documents or materials provided to CONTRACTOR and any and all of CONTRACTOR's documents and materials prepared for or relating to the performance of its duties under this Agreement, shall be delivered to CITY as soon as possible, but not later than thirty (30) days after termination. 7. OWNERSHIP OF DOCUMENTS. The written documents and materials prepared by the CONTRACTOR in connection with the performance of its duties under this Agreement, shall be the sole property of CITY. CITY may use said property for any purpose, including projects not contemplated by this Agreement. INSPECTION AND AUDIT. Upon reasonable notice, CONTRACTOR shall make available to CITY, or its agent, for inspection and audit, all documents and materials maintained by CONTRACTOR in connection with its performance of its duties under this Agreement. CONTRACTOR shall fully cooperate with CITY or its agent in any such audit or inspection. 9. ASSIGNABILITY. The parties agree that they shall not assign or transfer any interest in this Agreement nor the performance of any of their respective obligations hereunder, without the prior written consent of the other party, and any attempt to so assign this Agreement or any rights, duties or obligations arising hereunder shall be void and of no effect. 10. INSURANCE. A. Scope of Coverage. During the term of this Agreement, CONTRACTOR shall maintain, at no expense to CITY, the following insurance policies: 1. A commercial general liability insurance policy in the minimum amount of one million dollars ($1,000,000) per occurrence/two million dollars ($2,000,000) aggregate, for death, bodily injury, personal injury, or property damage. 2. An automobile liability (owned, non -owned, and hired vehicles) insurance policy in the minimum amount of one million dollars ($1,000,000) dollars per occurrence. 3. If any licensed professional performs any of the services required to be performed under this Agreement, a professional liability insurance policy in the minimum amount of two million dollars ($2,000,000) per occurrence/four million dollars ($4,000,000) aggregate, to cover any claims arising out of the CONTRACTOR's performance of services under this Agreement. Where CONTRACTOR is a professional not required to have a professional license, CITY reserves the right to require CONTRACTOR to provide professional liability insurance pursuant to this section. 4. If it employs any person, CONTRACTOR shall maintain worker's compensation and employer's liability insurance, as required by the State Labor Code and other applicable laws and regulations, and as necessary to protect both CONTRACTOR and CITY against all liability for injuries to CONTRACTOR's officers and employees. CONTRACTOR'S worker's compensation insurance shall be specifically endorsed to waive any right of subrogation against CITY. B. Other Insurance Requirements. The insurance coverage required of the CONTRACTOR in subparagraph A of - this section above shall also meet the following requirements: 1. Except for professional liability insurance, the insurance policies shall be specifically endorsed to include the CITY, its officers, agents, employees, and volunteers, as additionally named insureds under the policies. 2. The additional insured coverage under CONTRACTOR'S insurance policies shall be primary with respect to any insurance or coverage maintained by CITY and shall not call upon CITY's insurance or self-insurance coverage for any contribution. The "primary and noncontributory" coverage in CONTRACTOR'S policies shall be at least as broad as ISO form CG20 0104 13. 3. Except for professional liability insurance, the insurance policies shall include, in their text or by endorsement, coverage for contractual liability and personal injury. 4. The insurance policies shall be specifically endorsed to provide that the insurance carrier shall not cancel, terminate or otherwise modify the terms and conditions of said insurance policies except upon ten (10) days written notice to the PROJECT MANAGER. 5. If the insurance is written on a Claims Made Form, then, following termination of this Agreement, said insurance coverage shall survive for a period of not less than five years. 6. The insurance policies shall provide for a retroactive date of placement coinciding with the effective date of this Agreement. 7. The limits of insurance required in this Agreement may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and noncontributory basis for the benefit of CITY (if agreed to in a written contract or agreement) before CITY'S own insurance or self-insurance shall be called upon to protect it as a named insured. 8. It shall be a requirement under this Agreement that any available insurance proceeds broader than or in excess of the specified minimum insurance coverage requirements and/or limits shall be available to CITY or any other additional insured party. Furthermore, the requirements for coverage and limits shall be: (1) the minimum coverage and limits specified in this Agreement; or (2) the broader coverage and maximum limits of coverage of any insurance policy or proceeds available to the named insured; whichever is greater. C. Deductibles and SIR's. Any deductibles or self-insured retentions in CONTRACTOR's insurance policies must be declared to and approved by the PROJECT MANAGER and City Attorney, and shall not reduce the limits of liability. Policies containing any self-insured retention (SIR) provision shall provide or be endorsed to provide that the SIR may be satisfied by either the named insured or CITY or other additional insured party. At CITY's option, the deductibles or self-insured retentions with respect to CITY shall be reduced or eliminated to CITY's satisfaction, or CONTRACTOR shall procure a bond guaranteeing payment of losses and related investigations, claims administration, attorney's fees and defense expenses. D. Proof of Insurance. CONTRACTOR shall provide to the PROJECT MANAGER or CITY'S City Attorney all of the following: (1) Certificates of Insurance evidencing the insurance coverage required in this Agreement; (2) a copy of the policy declaration page and/or endorsement page listing all policy endorsements for the commercial general liability policy, and (3) excerpts of policy language or specific endorsements evidencing the other insurance requirements set forth in this Agreement. CITY reserves the right to obtain a full certified copy of any insurance policy and endorsements from CONTRACTOR. Failure to exercise this right shall not constitute a waiver of the right to exercise it later. The insurance shall be approved as to form and sufficiency by PROJECT MANAGER and the City Attorney. 11. INDEMNIFICATION. A. Except as otherwise provided in Paragraph B., CONTRACTOR shall, to the fullest extent permitted by law, indemnify, release, defend with counsel approved by CITY, and hold harmless CITY, its officers, agents, employees and volunteers (collectively, the "City Indemnitees"), from and against any claim, demand, suit, judgment, loss, liability or expense of any kind, including but not limited to attorney's fees, expert fees and all other costs and fees of litigation, (collectively "CLAIMS"), arising out of CONTRACTOR'S performance of its obligations or conduct of its operations under this Agreement. The CONTRACTOR's obligations apply regardless of whether or not a liability is caused or contributed to by the active or passive negligence of the City Indemnitees. However, to the extent that liability is caused by the active negligence or willful misconduct of the City Indemnitees, the CONTRACTOR's indemnification obligation shall be reduced in proportion to the City Indemnitees' share of liability for the active negligence or willful misconduct. In addition, the acceptance or approval of the CONTRACTOR's work or work product by the CITY or any of its directors, officers or employees shall not relieve or reduce the CONTRACTOR's indemnification obligations. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from CONTRACTOR'S performance of or operations under this Agreement, CONTRACTOR shall provide a defense to the City Indemnitees or at CITY'S option reimburse the City Indemnitees their costs of defense, including reasonable attorneys' fees, incurred in defense of such claims. B. Where the services to be provided by CONTRACTOR under this Agreement are design professional services to be performed by a design professional as that term is defined under Civil Code Section 2782.8, CONTRACTOR shall, to the fullest extent permitted by law, indemnify, release, defend and hold harmless the City Indemnitees from and against any CLAIMS that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of CONTRACTOR in the performance of its duties and obligations under this Agreement or its failure to comply with any of its obligations contained in this Agreement, except such CLAIM which is caused by the sole negligence or willful misconduct of CITY. C. The defense and indemnification obligations of this Agreement are undertaken in addition to, and shall not in any way be limited by, the insurance obligations contained in this Agreement, and shall survive the termination or completion of this Agreement for the full period of time allowed by law. 12. NONDISCRIMINATION. CONTRACTOR shall not discriminate, in any way, against any person on the basis of age, 5 sex, race, color, religion, ancestry, national origin or disability in connection with or related to the performance of its duties and obligations under this Agreement. 13. COMPLIANCE WITH ALL LAWS. CONTRACTOR shall observe and comply with all applicable federal, state and local laws, ordinances, codes and regulations, in the performance of its duties and obligations under this Agreement. CONTRACTOR shall perform all services under this Agreement in accordance with these laws, ordinances, codes and regulations. CONTRACTOR shall release, defend, indemnify and hold harmless CITY, its officers, agents and employees from any and all damages, liabilities, penalties, fines and all other consequences from any noncompliance or violation of any laws, ordinances, codes or regulations. 14. NO THIRD PARTY BENEFICIARIES. CITY and CONTRACTOR do not intend, by any provision of this Agreement, to create in any third party, any benefit or right owed by one party, under the terms and conditions of this Agreement, to the other party. 15. NOTICES. All notices and other communications required or permitted to be given under this Agreement, including any notice of change of address, shall be in writing and given by personal delivery, or deposited with the United States Postal Service, postage prepaid, addressed to the parties intended to be notified. Notice shall be deemed given as of the date of personal delivery, or if mailed, upon the date of deposit with the United States Postal Service. Notice shall be given as follows: TO CITY's Project Manager: TO CONTRACTOR's Project Director: 16. INDEPENDENT CONTRACTOR. Gus Bush City of San Rafael 1400 Fifth Avenue San Rafael, CA 94901 Ricky Chiu 1553 4th Street San Rafael, CA 94901 For the purposes, and for the duration, of this Agreement, CONTRACTOR, its officers, agents and employees shall act in the capacity of an Independent Contractor, and not as employees of the CITY. CONTRACTOR and CITY expressly intend and agree that the status of CONTRACTOR, its officers, agents and employees be that of an Independent Contractor and not that of an employee of CITY. 17. ENTIRE AGREEMENT -- AMENDMENTS. A. The terms and conditions of this Agreement, all exhibits attached, and all documents expressly incorporated by reference, represent the entire Agreement of the parties with respect to the subject matter of this Agreement. B. This written Agreement shall supersede any and all prior agreements, oral or written, regarding the subject matter between the CONTRACTOR and the CITY. C. No other agreement, promise or statement, written or oral, relating to the subject matter of this Agreement, shall be valid or binding, except by way of a written amendment to this Agreement. D. The terms and conditions of this Agreement shall not be altered or modified except by a written amendment to this Agreement signed by the CONTRACTOR and the CITY. E. If any conflicts arise between the terms and conditions of this Agreement, and the terms and conditions of the attached exhibits or the documents expressly incorporated by reference, the terms and conditions of this Agreement shall control. 18. SET-OFF AGAINST DEBTS. CONTRACTOR agrees that CITY may deduct from any payment due to CONTRACTOR under this Agreement, any monies which CONTRACTOR owes CITY under any ordinance, agreement, contract or resolution for any unpaid taxes, fees, licenses, assessments, unpaid checks or other amounts. 19. WAIVERS. The waiver by either party of any breach or violation of any term, covenant or condition of this Agreement, or of any ordinance, law or regulation, shall not be deemed to be a waiver of any other term, covenant, condition, ordinance, law or regulation, or of any subsequent breach or violation of the same or other term, covenant, condition, ordinance, law or regulation. The subsequent acceptance by either party of any fee, performance, or other consideration which may become due or owing under this Agreement, shall not be deemed to be a waiver of any preceding breach or violation by the other party of any term, condition, covenant of this Agreement or any applicable law, ordinance or regulation. 20. COSTS AND ATTORNEY'S FEES. The prevailing party in any action brought to enforce the terms and conditions of this Agreement, or arising out of the performance of this Agreement, may recover its reasonable costs (including claims administration) and attorney's fees expended in connection with such action. 21. CITY BUSINESS LICENSE / OTHER TAXES. CONTRACTOR shall obtain and maintain during the duration of this Agreement, a CITY business license as required by the San Rafael Municipal Code CONTRACTOR shall pay any and all state and federal taxes and any other applicable taxes. CITY shall not be required to pay for any work performed under this Agreement, until CONTRACTOR has provided CITY with a completed Internal Revenue Service Form W-9 (Request for Taxpayer Identification Number and Certification). 22. APPLICABLE LAW. The laws of the State of California shall govern this Agreement. IN WITNESS WHEREOF, the parties have executed this Agreement as of the day, month and year first above written. CITY OF SAN RAFAEL / CONTRACTOR By: _.. M. kH UTZ, Ci M nager Name: 14� Title: d w h -0'-K ATTEST: ESTHER C. BEIRNE, City Clerk APPROVED AS TO FORM: U41" ,gym ROBERT F. EPSTEIN, City Attorne Exhibit "A" SCHEDULES AND RATES For billing purposes, normal service hours are 8:00 a.m. to 6:00 p.m. Monday through Friday except holidays. CONTRACTOR's normal service response time will be 8 work hours or better. For service calls requested before 12:00 p.m. on a weekday, CONTRACTOR will make every effort to respond on the same business day. For service requested after 12:00 p.m., service may occur on the next business day. CONTRACTOR will do everything possible to perform emergency service which is deemed necessary and cannot wait until the next day. In the event that emergency service is required which is not part of the selected service level, CONTRACTOR's technician time will be billable from portal to portal. A premium rate of 1.5 times the standard hourly rate will apply if service is provided outside of the 8:00 a.m. to 6:00 p.m. window. Saturdays and Sundays will also be billed at the premium rate. Holidays will be billed at a special holiday rate of 2 times the standard hourly rate. For the term of this agreement, CITY shall pay CONTRACTOR at the following agreed upon standard hourly rates: Workstation Technician - $50 per hour Upon mutual agreement of the CITY and CONTRACTOR, the standard hourly rates may be renegotiated at the start of each optional extension period of the Agreement. CONTRACTOR RESPONSIBILITIES CONTRACTOR will provide technicians to assist the CITY's Information Technology Division (ITD) with handling day-to-day service requests related to workstation computer systems. This will include the following tasks: - Respond to ITD requests for support by scheduling the appropriate technician(s) to work on site at CITY facilities. - Advise ITD staff and/or assigned project managers of any issues that come up which may impact CONTRACTOR's ability to complete support requests within desired timelines. - Maintain a record of hours worked per technician and per day, including enough detail to correlate work performed on tasks assigned by ITD. - Provide CITY with detailed timesheets at least once per month on the hours worked and work performed by technicians during the course of providing support. - Ensure technicians document work performed in the ITD help desk management software system, with enough detail to allow customers and other technicians to understand status of each request. - Assist ITD staff with documenting of standard support procedures, and advise ITD when changes to procedures may help improve CITY's business practices. - Adhere to the CITY's network security and configuration control guidelines as required. CITY RESPONSIBILITIES Provide CONTRACTOR with computer configuration information, as available. Provide CONTRACTOR technicians with suitable workspace and direct network access when working onsite. Assign help desk work requests to CONTRACTOR, establish procedures for self -assigning requests from help desk software system queues, and advise on priorities for accomplishing work. Participate in meetings with CONTRACTOR as needed to manage support services and/or projects. Review CONTRACTOR timesheets for workstation support in preparation for processing invoices for payment. OA F OD AC40R" CERTIFICATE OF LIABILITY INSURANCE `.� DATE(MMIDDIYYYY) 08/02/2015 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(les) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Eli R. Saldana NA E Paragon Commercial Insurance Brokers, LLC One Sansome Street Suite 3500 PHONE . 415-971-9111 FA A C No . 415-358-9410 E-MAIL info@commercialriskgroup.com INSURERS AFFORDING COVERAGE NAIC # License #01-123526 INSURERA: Sentinel Insurance Company San Francisco CA 94104 INSURED INSURER B INSURER C: Ricky Chiu DBA Atman Computer Solutions INSURER D: 1553 4th Street INSURER E: INSURER F: San Rafael CA 94901 COVERAGES CERTIFICATE NIIMRFP- RFVICInIU lU11MRF12- THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. _.._. _ ... ... .. ..... _ _ a E'_ __ INSR ADDL SUER POLICY EFF '' POLICY EXP I ' . _,...... TYPE OF INSURANCE LTR POLICY NUM ER LIMITS X, COMMERCIAL GENERAL LIABILITY i . r i EACH OCCURRENCE 5 1,000,000 i �,/ CLAIMS -MADE X,d OCCUR DAMAGE TO RENTED 1,000 000 V a 1 P $ .... I r _.......... _ ....... F MED EXPiA,.gy eperson) $ 10,000 A h X 57SBAR11317 7/29/2015 7/29/2016 PERSONAL & ADV INJURY S 1,000,000 GEN'L AGGREGATE LIMIT APPLPES PER GENERAL AGGREGATE $ 2,000,000 XPR- POT LOC UCY � JEC PRODUCTS COMPIOPAGG $ 2,000,000 OTHER: ! BPP 1$ 2,000 AUTOMOBILE LIABILITY - COMBINED SINGLE LIMIT $ IEaaacidentg. .. ..._ .... ........... t ANY AUTO BODILY INJURY (Per person) $ ALL OWNED { SCHEDULED1 J _. AUTOS AUTOS , dent} $ I BODILY INJURY {Per aai 4 I E . HIREDAUTOS .... .4 AUT SWNED J _ ., _ O-ra �gE�ATY MAGE # S UMBRELLA LIAB1 OCCUR { EACH OCCURRENCE $ EXCESS LIAR CLAIMS -MADE - J. 1 AGGREGATE $ .......�_..,... Y ...... .............. .. .. DED i RETENTIONS $ WORKERS COMPENSATION PER 0TH- ••I:AND EMPLOYERS' LIABILITY YIN B ATUTF iANY ..,,wl..E.R... ................ ....... , OFFICERIME BER EXCLUDED? ECUTIVE NIA E,,L. EACH ACCIDENT $ (Mandatory In NH) '.... If describe ''. E L DdSEASE - EA EMPLOYEE 5 � yes, under DESCRIPTION OF OPERATIONS below a E.L. DISEASE - POLICY LIMIT $ 1 i I i i DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space Is required) Certificate holder is recognized as Additional Insured and coverage is Primary & Non -Contributory. Location: 2701 Del Paso Blvd #130-244 Sacramento, CA 95815 CERTIFICATE HOLDER r:ANRFI I ATInN @ 1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN City of San Rafael It's Officials, Agents, Employees ACCORDANCE WITH THE POLICY PROVISIONS. and Volunteers AUTHORIZED REPRESENTATIVE 1400 Fifth Ave, Room 207 San Rafael CA 94915 "" ✓ -. F @ 1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD CSAA Insurance Exchange PO Box 22221 Insurance Cakand, CA 94623-2221 I . Name and Address of Insured �llllllllllll�l�rilt��lrllllrll�l�l Inllllll�lllllnllllllllu RICKY YU HUNG CHIU FRANCINE ZHI FEN CHEN 1553 4TH ST SAN RAFAEL CA 94901-2741 ti r• t Automobile Policy Declarations •: Pease keep with your policy. See Important Notice on reverse. For questions or changes call: (800) 922-8228 Page 1 of 1 Z T�peranrns Renewal Certificate 07 03-2015 Name W Da F Drivers Ricky do not V 2 LEXUS 2008 WAGON 4 DOOR Policy Number CAAS102052509 Insured 2008 z > 0 66 UJ From 12.01 A.M. Standard Tme at the address of the Z to principally > Named Insured, but not pr or to the time appl,ed Your 08-06-2015 for or, f this is a replacement declarations, not Upolicy pror to the time coverage change was requested.. J Period To tteml ......•----•-• --•---.... Item2 - ................-...............- ............................................. .............. 72:01 A.M. Standard Time at the address of the CL Each Person Each Occurrence 08-06-2016 Named Insured. AltemareAddress Occupation Altemate Number Telephone Number Sales - Inside 55 15000414 08-06.20013 OZ'701 0210 /tern Make Model Yr Body Type Vehicle Identification No. Name W 1 TOYOTA 2007 SEDAN 4 DOOR JTNBB46K573039724 Drivers Ricky do not V 2 LEXUS 2008 WAGON 4 DOOR JTJHW31 U382057388 Lu n-r"Y FRANCINE _ > correspond UJ C to principally > Q operated vehicles. Coverage-�-----•--...-• Lability Limits ............................... tteml ......•----•-• --•---.... Item2 - ................-...............- ............................................. .............. Each Person Each Occurrence Deductible Premium Deductible Premium Deductible Premium Deductible Premium Bodily Injury 500,000 500,000 $260 E $177 i .................................................................................................... Medical Payments No Coverage No Coverage No Coverage ................................................................................................... Uninsured Motorists 500,000 500,000 $72 $48 Property Damage 100,000 $185 $139 _ LUCom ..................................................... .............................................. rehensive Actual Cash Value Less Deductible 500 ; $85 500 ` $86 a......................-...........................---•--............................... Ln Collision Actual Cash Value Less Deductible 1,000 $331 1,000 $297 .............. •--•--....... ..-------- ................................. ......................-......... Enhanced Transportation Expense $28 $28 LU 0 v All Risks Actual Cash Value Less Deductible No Coverage No Coverage TOTAL PREMIUM PER VEHICLE ➢ $961 $775 * Automobile Death Benefits $15,000 per deceased insured person Premium Premium Summary CA Surcharge: $0 Total Premium: $1,736.00 This is not a bill. Schedule of Changes 4A W W Z Q x v Item Rated Dryer DSR YDE Prior Ann Miles Future Ann Miles Garage Zip Vehicte Usage Gender Mantad 1 Ricky Chiu 1 Pt 43 5,000 Mi 5,000 Mi 94901 Commute M M Q 2 FRANCINE CHEN 0 Pt 37 4,000 Mi 4,000 Mi 94901 Commute F M See reverse for explanation of LA N codes. W M N Z Discounts: Mature Driver: None. Multi Car: Item(s) 1, 2. 0 Good Driver: Items) 1, 2. New Driver: None. Multi Policy: None. Good Student: None. sn UJYou may qualify for other products a and discounts. For more info LA call (800) 922-8228 J 55 15000414 08-06.20013 OZ'701 0210 17 This Spectrum Policy consists of the Declarations, Coverage Forms, Common Policy Conditions and any 13 other Forms and Endorsements issued to be a part of the Policy. This insurance is provided by the stock RI insurance company of The Hartford Insurance Group shown below. SBA INSURER: SENTINEL INSURANCE COMPANY, LIMITED ONE HARTFORD PLAZA, HARTFORD, CT 06155 COMPANY CODE: A Policy Number: 57 SBA RI1317 SC SPECTRUM POLICY DECLARATIONS Named Insured and Mailing Address: (No., Street, Town, State, Zip Code) RICKY SHIU DBA ATMAN COMPUTER 1553 4TH ST SAN RAFAEL CA 94901 Policy Period: From 07/29/15 To 07/29/16 365 DAYS 12:01 a.m., Standard time at your mailing address shown above. Exception: 12 noon in New Hampshire. Name of Agent/Broker: PARAGON COMMERCIAL INS BROKERS LLC Code: 556688 Previous Policy Number: NEW Named Insured is: INDIVIDUAL Audit Period: ANNUAL Type of Property Coverage: SPECIAL Insurance Provided: In return for the payment of the premium and subject to all of the terms of this policy, we agree with you to provide insurance as stated in this policy. TOTAL ANNUAL PREMIUM IS: Countersigned by $500 MP Authorized Representative 07/29/15 Date Form SS 00 02 12 06 Page 001 ( CONTINUED ON NEXT PAGE) Process Date: 07/29/15 Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SBA RI1317 Location(s), Building(s), Business of Named Insured and Schedule of Coverages for Premises as designated by Number below. Location: 001 Building: ool 1553 4TH ST SAN RAFAEL CA 94901 Description of Business: COMPUTER INSTALLATION, REPAIR, MAINTENANCE & SERVICE - COMMERCIAL AND RE Deductible: $ 500 PER OCCURRENCE BUILDING AND BUSINESS PERSONAL PROPERTY LIMITS OF INSURANCE BUILDING BUSINESS PERSONAL PROPERTY REPLACEMENT COST PERSONAL PROPERTY OF OTHERS REPLACEMENT COST MONEY AND SECURITIES INSIDE THE PREMISES OUTSIDE THE PREMISES Form SS 00 02 12 06 Process Date: 07/29/15 NO COVERAGE $ 4,000 $ 10,000 $ 5,000 Page 002 'CONTINUED ON NEXT PAGE) Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SBA RI1317 Location(s), Building(s), Business of Named Insured and Schedule of Coverages for Premises as designated by Number below. Location: 001 Building: 001 PROPERTY OPTIONAL COVERAGES APPLICABLE LIMITS OF INSURANCE TO THIS LOCATION TECHNOLOGY STRETCH FORM SS 40 12 THIS FORM INCLUDES MANY ADDITIONAL COVERAGES AND EXTENSIONS OF COVERAGES. A SUMMARY OF THE COVERAGE LIMITS IS ATTACHED. LIMITED FUNGI, BACTERIA OR VIRUS COVERAGE: FORM SS 40 93 THIS IS THE MAXIMUM AMOUNT OF INSURANCE FOR THIS COVERAGE, SUBJECT TO ALL PROPERTY LIMITS FOUND ELSEWHERE ON THIS DECLARATION. INCLUDING BUSINESS INCOME AND EXTRA EXPENSE COVERAGE FOR: Form SS 00 02 12 06 Process Date: 07/29/15 50,000 30 DAYS Page 003 (CONTINUED ON NEXT PAGE) Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SSA RI1317 PROPERTY OPTIONAL COVERAGES APPLICABLE LIMITS OF INSURANCE TO ALL LOCATIONS BUSINESS INCOME AND EXTRA EXPENSE COVERAGE 12 MONTHS ACTUAL LOSS SUSTAINED COVERAGE INCLUDES THE FOLLOWING COVERAGE EXTENSIONS: ACTION OF CIVIL AUTHORITY: EXTENDED BUSINESS INCOME: EQUIPMENT BREAKDOWN COVERAGE COVERAGE FOR DIRECT PHYSICAL LOSS DUE TO: MECHANICAL BREAKDOWN, ARTIFICIALLY GENERATED CURRENT AND STEAM EXPLOSION THIS ADDITIONAL COVERAGE INCLUDES THE FOLLOWING EXTENSIONS HAZARDOUS SUBSTANCES EXPEDITING EXPENSES MECHANICAL BREAKDOWN COVERAGE ONLY APPLIES WHEN BUILDING OR BUSINESS PERSONAL PROPERTY IS SELECTED ON THE POLICY IDENTITY RECOVERY COVERAGE FORM SS 41 12 Form SS 00 02 12 06 Process Date: 07/29/15 30 DAYS 30 CONSECUTIVE DAYS $ 50,000 $ 50,000 $ 15,000 Page 004 (CONTINUED ON NEXT PAGE) Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SBA RI1317 BUSINESS LIABILITY LIABILITY AND MEDICAL EXPENSES MEDICAL EXPENSES -ANY ONE PERSON PERSONAL AND ADVERTISING INJURY DAMAGES TO PREMISES RENTED TO YOU ANY ONE PREMISES AGGREGATE LIMITS PRODUCTS -COMPLETED OPERATIONS GENERAL AGGREGATE BUSINESS LIABILITY OPTIONAL COVERAGES CYBERFLEX COVERAGE FORM SS 40 26 Form SS 00 0212 06 Process Date: 07/29/15 LIMITS OF INSURANCE $1,000,000 $ 10,000 $1,000,000 $1,000,000 i Page 005 (CONTINUED ON NEXT PAGE) Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SBA RI1317 ADDITIONAL INSUREDS: THE FOLLOWING ARE ADDITIONAL INSUREDS FOR BUSINESS LIABILITY COVERAGE IN THIS POLICY. LOCATION 001 BUILDING 001 TYPE PERSON ORGANIZATION NAME SEE FORM IH 12 00 Form SS 00 02 12 06 Page 006 (CONTINUED ON NEXT PAGE) Process Date: 07/29,x`15 1 Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SBA RI1317 SS 00 01 03 14 SS 00 05 10 08 SS 00 38 04 04 SS 00 45 12 06 SS 04 19 04 09 SS 04 22 07 05 SS 04 39 07 05 SS 04 41 04 09 SS 04 45 07 05 SS 04 46 09 14 SS 04 86 03 00 SS 40 12 09 07 SS 40 58 06 09 SS 40 93 07 05 SS 41 62 06 11 SS 41 63 06 11 SS 05 47 09 01 SS 50 19 01 15 SS 38 25 12 07 SS 83 76 01 15 IH 12 00 11 85 ADDITIONAL INSURED Form SS 00 02 12 06 Page 007 Process Date: 07/29/15 Policy Expiration Date: 07/29/16 SPECTRUM POLICY DECLARATIONS (Continued) POLICY NUMBER: 57 SBA RI1317 SUPPLEMENTAL DECLARATIONS: A service fee of $ 7. oo is charged for each installment when your premium is paid in installments. The service fee is $ 5 . oo per withdrawal when you select an electronic fund transfer payment plan. The service fee will be added to the premium amount shown on your premium billing statement. Form SS 00 4512 06 Process Date: 07,`29,15 Policy Expiration Date: 07/29/16 Spectrum Supplemental Schedule of Auditable Coverages This schedule reflects only those locations that have classes and/or coverages that are subject to audit. Policy Number: 57 SBA RI1317 Entries herein, except as specifically provided elsewhere in this policy, do not modify any of the other provisions of this policy. LOC/BLDG NO: 001/001 TERR: 122 LOCATION: 1553 4TH ST SAN RAFAEL CA 94901 CLASSIFICATION CODE NUMBER 11131 DESCRIPTION: COMPUTER INSTALLATION, REPAIR, MAINTENANCE & SERVICE - COMMERCIAL COVERAGE DESCRIPTION: PREMISES/OPERATIONS COVERAGE REFER TO: BUSINESS LIABILITY COVERAGE PART FORM SS 00 08 RATING BASIS: SALES PER 1000 EXPOSURE: 150,000 FINAL RATE: 0.820 ADVANCE PREMIUM: $123.00 COVERAGE DESCRIPTION: PRODUCTS /COMPLETED OPERATIONS COVERAGE REFER TO: BUSINESS LIABILITY COVERAGE PART FORM SS 00 08 RATING BASIS: SALES PER 1000 EXPOSURE: 150,000 FINAL RATE: 0.067 ADVANCE PREMIUM: $10.00 COVERAGE DESCRIPTION: BUSINESS INCOME & EXTRA EXPENSE - ACTUAL LOSS SUSTAINED REFER TO: SPECIAL PROPERTY COVERAGE PART FORM SS 00 07 RATING BASIS: SALES PER 1000 EXPOSURE: 150,000 FINAL RATE: 0.020 ADVANCE PREMIUM: $3.00 Form SS 00 38 04 04T Page 001 (CONTINUED ON NEXT PAGE) Process Date: 07,/29;`15 Policy Expiration Date: 07/'29/16 Spectrum Supplemental Schedule of Auditable Coverages (Continued) Policy Number: 57 SBA RI1317 COVERAGE DESCRIPTION: TECHNOLOGY SERVICES COVERAGE REFER TO: TECHNOLOGY SERVICES COVERAGE FORM SS 40 58 RATING BASIS: PERCENTAGE OF BUSINESS LIABILITY PREMIUM EXPOSURE: 133 FINAL RATE- 0.10 ADVANCE PREMIUM: $13.00 -------------------------------------------- -.- ------------------------------ TOTAL ADVANCE PREMIUM $149.00 DOES NOT INCLUDE TERRORISM OR FOR AUDITABLE COVERAGES ANY APPLICABLE STATE SURCHARGES OR FEES OR MINIMUM PREMIUMS ---------------------------------------------------------------------------- Form SS 00 38 04 04T Page 002 Process Date: 07/29/15 Policy Expiration Date: 07;/29/16 POLICY NUMBER: 57 SBA RI1317 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. LOCATION 001 BUILDING 001 CITY OF SAN RAFAEL ITS OFFICIALS, AGENTS, EMPLOYEES, AND VOLUNTEERS 1400 FIFTH AVE, ROOM 207 SAN RAFAEL CA 94915 Form IH 12 00 11 85 T SEQ. NO. 001 Printed in U.S.A. Page 001 Process Date: 07/29/15 Expiration Date: 07/29/16 PROFESSIONAL SERVICES AGREEMENT/CONTRACT COMPLETION CHECKLIST AND ROUTING SLIP Below is the process for getting your professional services agreements/contracts finalized and executed. Please attach this "Completion Checklist and Routing Slip" to the front of your contract as you circulate it for review and signatures. Please use this form for all professional services agreements/contracts (not just those requiring City Council approval). This process should occur in the order presented below. Step Responsible Description Completion Department Date 1 City Attorney Review, revise, and comment on draft agreement. 7/24/15 2 Contracting Department Forward final agreement to contractor for their signature. Obtain at least two signed r— 8/21/2015 originals from contractor. 3 Contracting Department Agendize contractor -signed agreement for Council approval, if Council approval Approved by necessary (as defined by City Attorney/City Council 8/3/15 Ordinance*). 4 City Attorney Review and approve form of agreement; bonds, and insurance certificates and endorsements. 5 City Manager / Mayor / or Agreement executed by Council authorized Department Head official. 6 City Clerk City Clerk attests signatures, retains original agreement and forwards copies to the , contracting department. To be completed by Contracting Department: Project Manager: _Gus Bush, IT Manager Project Name:_Atman_Support Agendized for City Council Meeting of (if necessary): _Aug 3, 2015 If you have questions on this process, please contact the City Attorney's Office at 485-3080. * Council approval is required if contract is,over $20,000 on a cumulative basis. Exhibit "A" SCHEDULES AND RATES For billing purposes, normal service hours are 8:00 a.m. to 6:00 p.m. Monday through Friday except holidays. CONTRACTOR's normal service response time will be 8 work hours or better. For service calls requested before 12:00 p.m. on a weekday, CONTRACTOR will make every effort to respond on the same business day. For service requested after 12:00 p.m., service may occur on the next business day. CONTRACTOR will do everything possible to perform emergency service which is deemed necessary and cannot wait until the next day. In the event that emergency service is required which is not part of the selected service level, CONTRACTOR's technician time will be billable from portal to portal. A premium rate of 1.5 times the standard hourly rate will apply if service is provided outside of the 8:00 a.m. to 6:00 p.m. window. Saturdays and Sundays will also be billed at the premium rate. Holidays will be billed at a special holiday rate of 2 times the standard hourly rate. For the term of this agreement, CITY shall pay CONTRACTOR at the following agreed upon standard hourly rates: Workstation Technician - $50 per hour Upon mutual agreement of the CITY and CONTRACTOR, the standard hourly rates may be renegotiated at the start of each optional extension period of the Agreement. CONTRACTOR RESPONSIBILITIES CONTRACTOR will provide technicians to assist the CITY's Information Technology Division (ITD) with handling day-to-day service requests related to workstation computer systems. This will include the following tasks: - Respond to ITD requests for support by scheduling the appropriate technician(s) to work on site at CITY facilities. - Advise ITD staff and/or assigned project managers of any issues that come up which may impact CONTRACTOR's ability to complete support requests within desired timelines. - Maintain a record of hours worked per technician and per day, including enough detail to correlate work performed on tasks assigned by ITD. - Provide CITY with detailed timesheets at least once per month on the hours worked and work performed by technicians during the course of providing support. - Ensure technicians document work performed in the ITD help desk management software system, with enough detail to allow customers and other technicians to understand status of each request. 1 - Assist ITD staff with documenting of standard support procedures, and advise ITD when changes to procedures may help improve CITY's business practices. - Adhere to the CITY's network security and configuration control guidelines as required. CITY RESPONSIBILITIES Provide CONTRACTOR with computer configuration information, as available. Provide CONTRACTOR technicians with suitable workspace and direct network access when working onsite. Assign help desk work requests to CONTRACTOR, establish procedures for self -assigning requests from help desk software system queues, and advise on priorities for accomplishing work. Participate in meetings with CONTRACTOR as needed to manage support services and/or projects. Review CONTRACTOR timesheets for workstation support in preparation for processing invoices for payment. 2 PROFESSIONAL SERVICES AGREEMENT/CONTRACT COMPLETION CHECKLIST AND ROUTING SLIP Below is the process for getting your professional services agreements/contracts finalized and executed. Please attach this "Completion Checklist and Routing Slip" to the front of your contract as you circulate it for review and signatures. Please use this form for all professional services agreements/contracts (not just those requiring City Council approval). This process should occur in the order presented below. Step Responsible Description Completion Department Date 1 City Attorney Review, revise, and comment on draft b agreement. 7/24/15 2 Contracting Department Forward final agreement to contractor for their signature. Obtain at least two signed originals from contractor. 3 Contracting Department Agendize contractor -signed agreement for Council approval, if Council approval necessary (as defined by City Attorney/City Ordinance*). 4 City Attorney Review and approve form of agreement; bonds, and insurance certificates and endorsements. 5 City Manager / Mayor / or Agreement executed by Council authorized Department Head official. 6 City Clerk City Clerk attests signatures, retains original agreement and forwards copies to the contracting department. To be completed by Contracting Department: Project Manager: _Gus Bush, IT Manager Project Name:_Atman_Support Agendized for City Council Meeting of (if necessary): _Aug 3, 2015 If you have questions on this process, please contact the City Attorney's Office at 485-3080. * Council approval is required if contract is over $20,000 on a cumulative basis. ROUTING SLIP / APPROVAL FORM INSTRUCTIONS: Use this cover sheet with each submittal of a staff report before approval by the City Council. Save staff report (including this cover sheet) along with all related attachments in the Team Drive (T:) 4 CITY COUNCIL AGENDA ITEMS -> YEAR -> MEETING DATE 4 TOPIC Agenda Item # 1 f Date of Meeting: 8/3/2015 From: Gus Bush Department: Management Services - IT Date: 7/24/2015 Topic: Workstation Computer Support Subject: Resolution authorizing the City Manager to enter into a Professional Services Agreement with Atman Computer Solutions for workstation computer support. Type: ® Resolution ❑ Ordinance ® Professional Services Agreement ❑ Other: APPROVALS ❑ Department Director Remarks: ® Finance Director Remarks: ® City Attorney Remarks: LG approved 7/24/15 with minor formatting change on staff report. I've approved initial review of PSA. ® City Manager