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Home My WebLink AboutCM Community Engagement Action Plan PPTCommunication and Engagement Update February 1, 2016 Community Engagement Action Pian January 2015 F . Background Community Engagement Action Plan (adopted January 2015) Staff Communications Action Team (established may 2-u15) Personnel changes (July 2015) Digital Face -to -Face t ci�- � NOW Q LATER Low Effort /High Priority Centralized online media center NextDoor Bilingual electronic signage at Boro Community Center Top Mayor Priorities Improve City website Inquiry tracking software Spanish language translation & outreach High Effort /Medium Priority Open Data Community socials & departmental open houses Guidelines, protocols, training Technology improvements with the highest return on investment 40% WEBSITE IMPROVEMEN7 +- El' AI L 22% DCIAL MEDIA PROGRAMS City website & inquiry tracking Procurement in process! (Public Web / Intranet / CMS / CRM) ■ Fresh look and feel: ■ User -centered design: ■ 24/7 virtual City Hal ■ Digital Front Door: reflect City vision and high quality service easy navigation and accessibility mobile -friendly, self-service options, FAQs home of applications ■ Reflect City as resource: timely announcements, news and activities ■ Reflect City as convener: engagement opportunities gOVDELIVERY P MCK® .Nglcome rebecca.woodburygcityofsanrafael.org Quick Subscribe for rebecca.woodbury@cityofsanrafael.org City of San Rafael, California offers updates on the topics below. Subscribe by checking the boxes; unsubscribe by unchecking the boxes. Accessyoursubscriber oreferencesto update your subscriptionsor madifyyour password or email address without adding subscriptions. Subscription Topics Newsletters +. 'Snapshot' Newsfromthe City Manager A Community Services Activities 3 Classes Sh Falkirk Cultural Center f✓. Volunteer Voice W . Goldenaires Newsletter W . "Hotshot" News from the Fire Chief W . Public Works Newsletter W . Events and Things to Do F 1 . Public Meeting Agendas EmSocial Mobile Web Council 9C sig 9 Designail in Review board, Planning Commission, Zoning Administrator Sh Bicycle and Pedestrian Advisory Committee Sh Americans with Disabilities Act (ADA) Advisory Committee Sh Fire Commission Board of Library Trustees —City News and Updates + Parks& Recreation Commission + Pickleweed Advisory Board Receive notifications such as +. Advisory Committee on Economic Development Affordable Housing newsletters, alerts, c agendas via +. Neighborhoods Meeting U email or text: + Special Library Parcel Tax Committee Alerts and Notifications Subscription Type F+. Fire Department News and Press Releases Email tv. Police Department Press Releases W . Roadway and Infrastructure Updates *Email Address 0 Volunteer opportunities W . Pool! Parks! Fields schedule reminders and alerts b. Emergency Preparedness and Prevention Submit I e D Topics Sh Homelessness A SMART Train A Sustainability and Green I nitiat ves Submit Cancel Snapshot's an Nectrmic journal sheiaht tram the desk M the Crty of San Ratners City Mang,, J im Schutz. It rovers the Isest news e orgoirg tapes d ;merest as well as up hg events. It is p,bfimf don lilt6 Th.ri before ovary schetl,6etl City Council n tne. Sir- cut to John Rojas who was the first to gine the correct answer to our lest 5 napshot a u¢' Vi sion 5anRafael was f -rd d fine 'n 1817 in pmt because: C) we here better—.hn than San cF->� FranMission San Rat was "-it, a hxpital, u dxwann, swny d", were key to pelimis gettim bet. Thi for readrg Snapshot, Jatm! Winter Storm Prep N4he --patio® days N raindunng the uP" u"iM holiday wmk. ownbk d with the King Tides expected m Ocsambn 22, 23, and 24, we caukl be in for some F—d rg end haradala rand@ions. Coastal fl -ding will be of particular carcem for Iwv Fy'vg areas such as Parking kkR —d Jweys. To keep your family safe please nemnnber F�Btt xs aTrn ueaa. ,.._ K DEPARTMENT OF PUBLICIC WORKS Arbor Day Celebration at Boyd Park San RefaH ha� ban tlespy,eted es a Tree Cn'tg 115A for 39 uesecu[ive years The Tree Cily 115A pog,em 5 sponsored by the Natkx,el Arbor Oey ForadAion fn wrperatkn whh the lJS CA Forest 5—ix . J,-, 8 Carurrun ity Forestry Pmgrmn and the %timrel Assrxkatvn & Stele Foresters The purpose of the pognm, is to pomote the estahkshnxrd And maintenance of when forests in cities Al war the wail. The following is a press release from the San Rafael Police Department. Press releases are sent as a link to those who have subscribed, and are also available on our wehsite at www, rn sd.oro. A printer friendlybl version is also avallae. Simply click on the link and then click "Printer Friendly Version" on the left. Marin Law Enforcement Aoencies Launch Holidav DUI Enforcement 12/16/2015 10:04 PM PST San Rafael, C4 - December 16, 2015. If you're enjoying the holidays with a drink, Marin County law enforcement officers have a message for you: Dri ...Click headline to read mare... 4&1 AN RAFAEL FIRE DEPARTMENT 039 C STREET I FO MX 351560 5 N UMEL I CA 94915-1560 CtalsnhR ER CQAr ,, FIRE CHEF PHONE [415] 485-330{ 1 FAX (415) 453-16:7 WWw wilid-ar9 FOR IMMEDIATE RELEASE Fatal Head -On Collision on Hwy 101 December 1, 2015 Last right At epp-L-b0f 1120 p.m. Ss-=has'--hph,rsorder the command N D—lion Chili Kyle Il—R— respaded tae hid m co.:s r o-. __ ,tound Hghway 101 nem the Central San Rafael NOTICE OF San Rafael City ro .nil: F,c essor Agency San Rafael Joint Powers Financing Authority Deceit 1, 2015 CLICK HERE FOR SPECIAL MEETING AGENDA Topic Interviews for Design Review Board Alternate Position CLICK HERE FOR 1.Up�v SESSION AGENDA TTic City Council Subcommittees Update CUCK HERE FOR CO LEfE REGULAR AGENDA ,plea Boyd Park RV Pilot Parking Program Spec al Library Parcel Tax An in ual Report SEIU Ghlldcare Dnion Ac reement ❑ec—bar 11, L015 A am—EyRepmt f the Sm REI. U k,s a & ],I,= ood Fm DAI' tttwi Upcoming Events in San Rafael Parade of Lig htsMinter Wonderland: Fridayl Saturday. November 27 8 28 Kick -r.--- "- --- --- ---- --".- '• wAh -�. .. :-: -: :;'; -•:-; :-.. ::.. ';:,_^h; from= -::-`d. The - actv:,a=.�,....,,2n, ,.r _;PM. Sleccir -cother kh 3, bah on Sato may mornintram g ASA w noon For more irk.-,:: Small Business Saturday: November 28 _---_•lavetnr ynnr mai son Fata mamharnor 31a ang AtA m1 be perc_'ve: :: :•'.•s^='s'.11 a,iata :-_---.--:.. - ;: for yov •;r:-_- -- _ sfromz O-:Nis rc: v "-: ;Yom tical 5UA .;y Por irtformatbn on'Shop Smalr Giving Tuesday: December 1 Black Friday, 5hop Small Saturday, and C" Morday - to balance Reach actual residents All members are verified residents of your community. Target your (message Send messages to one or many neighborhoods, service areas, or your entire community. Get better results Messages that request action or information result in positive and constructive responses. How Nextdoor benefits your agency Agencies are using Ne tdoorto engage with their communities in manor ways EMERGENCY PREPAREDNESS 0 CRIME PREVENTION 0 { COMMUNITY ENGAGEMENT COMMUNITY POLICING Street sweeping in Gerstle Park, Dominican, Peacock Gap. Rafael Meadows (and pans of Terra Linda) this week Senior Management Analyst Rebecca Woodbury from Cityof San Winter is coming! Well, maybe it's here. This week the street sweeper and leaf vacuum will be in full force. Here s the plan: • Tuesday: Gerstle Park - starting on C Street working west. Wednesday: Dominican - starting on Grand Ave working north towards the u n iversity. • Thursday: Rafael Meadows off of Merrydale and Tena Linda including Golden Hindle and Wallace. • Friday: Peacock Gap . -- View mare Edited 2d ago - Shared with 5 neighborhoods in CityofSan Rafael in General REPLY 12 E * Michelle, Judy, Sandra, and 2 others thanked you Is Newall 12 replies Senior ManagementAnalyst Rebecca Woodbury from City of San Rafael 2daw 1 passed along the message and they said they would try their best to get to it so long astime alloxs. Ifyou PM me with your email. I can put you in touch with the City arborist to talk about other options. Edit Delete Marcia S. from Terra Linda San Rafael 2d ago I me rest ng! On the same day as we put out our garbage ca ns o n Terra Linda.... Thank Remove Senior Ma nage me nt Analyst Rebecca Woodbury from City of San Rafael 2d ago Due to the possibility offlooding in lowerelevations, Public Warks c revs a re concentrating on the lowlands first. Once we get past this week's heavy leafdrop swept up in these areas, we will pasta schedule for the upper locations. Edit Delete Karen thanked you New event: Important Community Meeting on Disaster Preparedness Senior Manages, ent Analyst Rebecca Woodbury from City of San Rafael OCT Important Community Meeting on --- 14 Wed, Oct 14, 7 : D D PM do 2 Shared with City of San Rafael in Events REPLY E * Stephl, Christophe, Lori, and 5 others thanked you Wind and rain expected tonight and tomorrow Senior Management Analyst Rebecca Woodbury from City of San Rafael Have you heard? It's going to rain tomorrow) Also, there Is a high wind advisory tonight and tomorrow rooming. Please... • Leave some extra time for your commute and drive safely out there • Help us keep storm drains clear of leaves • If flooding occurs in your neighborhood, notify Public Works at 4154855-3375- If It's after hours, call Police non -emergency at 415-4855-31}01}. • Wear your rain boots! For latest weather update: hftp:flforecast-weather-govfMapCIiek-php.-- More winter storm tips (Including Information about sand bags) at: ww w_r_itynfsanrafael-nrgfstorm Shared with City of San Rafael in Crime & Safety REPLY 9 E * Calvinkimberly, Svetlana, Gerald, and 27 others thanked you P wiewall 9 replies Senior Management Analyst Rebecca Woodburyfrom City of San Rafael B Dec A Coastal Flooding Advisory has been issued by the !National Weather Service for low laying areassuch as parking lotsand roadways in and around Sausalito and Mill Valley, so please be aware ifyou are travelling to southern Marin. More info here: http:ihvm..wrh. n o a a.govfmtr)fa stp ag efwwa... High surfwarning too... be safe! Edit Delete Judd thanked you Sunil K. from Mont Marin 5 Dec I wonder ifferrieswould be effected. No infix on theirwebsite. And I am riding my bike to worktoo. It isgoing to be an interesting commute. Thank Remove David W. from Lincoln Hill 1d Dec thanks far the info Thank Remove Filters Views What revenues are there in the General Fund Proposed 2615-16 Budget? What is the Genreal Fund proposed 2015-16 budget by expense type? Were is the General Fund budget by departments? Recreation Department Fees and Expenses Recreation programs Fees and Expenses Fourth of July Donations and Expenses Jazz by the Bay Fees and Expense=_ OAdvanced II DR --t, Revenues . TGeneral Fund; FY16 budget development through finance committee reviews, and council hearings- Click this link for the "Fallowing the Money" gna_9112Vah4g. To view the draft budget click here- cisausa lito.ca.uslindex.aspx?page=2134 Tax $ 9010 066 (60 4%) Transfer. In I I I I I I I 2015-16 Adapted Budget at June 16, 2015 < > •F )(5.4%) eet](5.4%) gilding Permilc & Planning Feed 649,000 {4.4%) Fines S 610,000 (4.1%) Bucinecc Licences $ 564,000 (3.8%) ecreatian F- 432,300 (2.9%) c1 000(2.1%) ou ped) pm) Help- Share- Download a -®& Sort Large to Smell - • Taxes • Transfers In • Franchise Fees • Building Permits & Plan... • Fines • Business Licenses • Recreation Fees • Interest • More (5 grouped) ATTENTION SPAN RATE CHANGES HUMAN • 12 (2000) • SECONDS n C CA GOLDFISH. 9 SECONDS n �1 HUMAN Q.25 5 (2014) 0 {� SECONDS Video City of San Rafael Parking & Wayfinding Study Overview 0 • Better understand current parking supply, demand, management and user experience • Build off of Downtown Station Area Pian to plan for future parking needs with SMART and other growth • Assess wayfinding system needs and opportunities to improve access to key destinations • Tube A -W a f i zzi I I an wsbAT.. -At 40IN Or Community Socials Departmental Open Houses ■ Creation of materials: ■ Potential venues: ■ Key audiences: share the what, how, and WHY extension of Farmers' Market Fifth Ave block party neighborhood meetings neighborhoods, students Next Steps ■ Website /CRM procurement and implementation ■ Assessment & strategy for reaching Spanish-speaking community Questions