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HomeMy WebLinkAboutHR Reorganize Human Resources 2017'4 SAN RAFAE L THE CITY WITH A MISSION Agenda Item No: 6_a Meeting Date: Feb 21, 2017 SAN RAFAEL CITY COUNCIL AGENDA REPORT Department: Human Resources Prepared by: Stacey Peterson, HR Director City Manager Approval: TOPIC: Reorganization of the Human Resources Department SUBJECT: RESOLUTION TO RECLASSIFY A.53 FTE HUMAN RESOURCES REPRESENTATIVE I POSITION TO A 1.0 FTE SENIOR ADMINISTRATIVE ASSISTANT (CONFIDENTIAL) POSITION RECOMMENDATION: Adopt Resolution BACKGROUND: Over the past few years, the Human Resources Department has experienced an increased workload and has creatively utilized staff in other departments, contract staff and various temporary staff to cover administrative needs, added Affordable Care Act compliance review and reporting responsibilities, audits, benefit administration, and a variety of risk management issues. To address the workload demands and improve the effectiveness of our risk management program, recruitment, new employee orientation, performance management, employee development program, and respond to organizational development needs, Human Resources is seeking to reclassify a .53 full-time equivalent (FTE) Human Resources Representative I position to a full-time Senior Administrative Assistant to support the more clerical and administrative needs in the office. ANALYSIS: The Human Resources Department supports the recruitment, onboarding, master data changes, benefit updates, classification, performance management, labor relations, training and retention of approximately 400 regular employees, in addition to processing master data changes and hours monitoring for more than 250 temporary staff. The typical industry standard is to have 1 human resources position for every 100 employees, which does not include the risk management function. Currently, the Human Resources Department consists of 3.53 FTE positions, including the 1.0 FTE Human Resources Director, 1.0 FTE Human Resources Coordinator, 1.0 FTE Human Resource Representative II, and .53 FTE Human Resources FOR CITY CLERK ONLY File No.: 9-3-86 Council Meeting: 02/21/2017 Disposition: Resolution 14284 SAN RAFAEL CITY COUNCIL AGENDA REPORT / Paee: 2 Representative I position. The workload has continued to increase as we see increased turnover due to retirements and a healthy job market increasing recruiting efforts, Affordable Care Act hours monitoring and reporting, and labor relations issues. There are also risk management issues that need to be more proactively managed and addressed, such as workers compensation claims review and accident prevention, safety program administration and training to promote safe practices, emergency evacuation planning, etc. A full-time Senior Administrative Assistant (Confidential) position would allow the more clerical and administrative tasks to be shifted from the Human Resources Director, Human Resources Coordinator and Human Resources Representative positions to the Senior Administrative Assistant (Confidential) position. This would allow the Human Resources Director and Human Resources Coordinator to proactively manage risk for the organization, address safety program needs, conduct or coordinate training, promote a more robust wellness program, participate in engagement efforts to build trust, innovation and camaraderie across the organization, and respond to organizational development needs. The goal is to shift the more transactional functions of human resources to the more appropriate positions, so that the Human Resources Director and Human Resources Coordinator can more proactively support departments in ways that will promote a learning culture to enhance the employee experience and productivity, which research shows does improve the customer experience for the community. The proposed salary range for the Senior Administrative Assistant (Confidential) position is $4,885 to $5,938 monthly, which is 2% above the regular Senior Administrative Assistant salary range, to compensate for the more extensive sensitive and confidential labor relations and employee information this position will be responsible for maintaining. The Senior Administrative Assistant (Confidential) salary range is proposed at 5% below the Human Resources Representative I position, which deals with more specialized and technical work in which they are required to learn and utilize specific knowledge of complex regulations, policies, technical terminology, and legal documents. The reclassified position will remain in the Public Employee Union, Local 1, bargaining unit, due to the confidential nature of the information regularly handled by the position. FISCAL IMPACT: The increased cost for the 1.0 FTE Senior Administrative Assistant (Confidential) position will be offset by the reclassification of the higher level .53 FTE Human Resources Technician I position, leaving an estimated cost increase of $63,129 per fiscal year. The additional cost will be offset by the elimination of a $65,000 contract for Risk Management services funded by the workers' compensation fund. OPTIONS: The City Council has the following options to consider on this matter: 1. Staff's recommended action. 2. Adopt the resolution with modifications. 3. Direct staff to return with more information. 4. Take no action. RECOMMENDED ACTION: Adopt Resolution to reclassify the .53 FTE Human Resources Representative I position to a full- time Senior Administrative Assistant (Confidential) position in Human Resources. SAN RAFAEL CITY COUNCIL AGENDA REPORT / Paee: 3 ATTACHMENTS: • Resolution Senior Administrative Assistant Job Description Updated Salary Schedule for United Public Employee, Local 1 RESOLUTION NO. 14284 RESOLUTION OF THE SAN RAFAEL CITY COUNCIL APPROVING THE RECLASSIFICATION OF AN EXISTING .53 FTE HUMAN RESOURCES REPRESENTATIVE I POSITION TO A 1.0 FTE SENIOR ADMINISTRATIVE ASSISTANT (CONFIDENTIAL) POSITION Whereas, the Human Resources Department has determined reorganization is needed based on industry standards and that there is a need for a full-time, highly skilled administrative assistant position to provide secretarial and administrative support to the Human Resources Director and department; and Whereas, the existing job classification of Senior Administrative Assistant, with a confidential designation, would meet the administrative and clerical needs of the Department and recognize the confidential nature of the personnel and labor relations issues routinely dealt with in the Human Resources Department; and Whereas, the Human Resources Department is reclassifying a .53 FTE Human Resources Representative I position and will offset the additional cost by eliminating a risk management contract funded by the workers' compensation fund. NOW, THEREFORE BE IT RESOLVED, that the City Council hereby approves the following personnel action: 1. Reclassify an existing .53 FTE Human Resources Representative I position to a 1.0 FTE Senior Administrative Assistant (Confidential) position, with a salary range of $4,885 to $5,938 monthly, to remain in the Public Employee Union, Local 1, bargaining unit. I, Esther Beirne, Clerk of the City of San Rafael, hereby certify that the foregoing resolution was duly and regularly introduced and adopted at a regular meeting of the San Rafael City Council held on February 21, 2017, by the following vote, to wit: AYES: COUNCILMEMBERS: Colin, McCullough and Vice -Mayor Bushey NOES: COUNCILMEMBERS: None ABSENT: COUNCILMEMBERS: Gamblin and Mayor Phillips er • #--w - ESTHER BEIRNE, City Clerk City of San Rafael Job Class Description Job Title: Senior Administrative Assistant (Confidential) SUMMARY Under general supervision, perform a variety of responsible administrative duties in support of a department director; perform operational functions assigned; receive and respond to questions and inquiries from the public, other City departments and outside agencies; and assist with a variety of special projects. DISTINGUISHING CHARACTERISTICS: This is the advanced journey level of the Administrative Assistant series. This class is distinguished from the Administrative Assistant II in that incumbents provide office administrative and secretarial support to a Department Head. The position requires knowledge of both unit processes and procedures, and the director's approach to specific issues. General guidelines for approach may or may not be established by the department head. Day-to-day activities are left to the initiative and independent judgment of the incumbents. Some positions in this class may be designated "confidential" in nature based on routinely handling confidential documents and issues. Positions designated as confidential are included in the confidential bargaining unit, and are excluded from the bargaining unit which includes positions allocated to the regular class. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Perform a wide variety of highly responsible, complex and sensitive duties in support of the administration of a department and/or specific functional area. • Receive and respond to calls and visitors with tact and diplomacy; research and respond to requests for sensitive information and assistance; resolve citizen concerns and complaints. • Maintain liaison between department director and department staff, other City staff, officials and staff of other agencies, and the public, to obtain and relay information and coordinate activities. • Develop, coordinate, and implement program activities of a technical area of assignment related to department activities; prepare technical documents related to program activities. • Respond to requests for documentation related to assigned area of responsibility; explain and interpret assignment area policies and procedures to internal or external customers. • Perform technical duties related to area of assignment including interpreting, analyzing, and determining compliance or acceptance of information and materials; prepare reports to document results of duties performed. • Assist professional staff in performing and conducting studies, special projects, administrative and technical functions; perform data collection and analysis; prepare draft reports and technical documents. • Maintain a variety of databases for tracking operational, financial and statistical information; generate reports. • Represent the department at staff and administrative meetings, committees, and related meetings. • Interpret and apply City policies, procedures, and administrative directives, and communicate laws and regulations in response to inquiries or complaints; refer inquiries as appropriate. • Participate in special projects as assigned; collect and compile a variety of administrative and/or technical information; prepare report of findings. • Develop, revise and maintain operating and administrative procedures; develop forms and reports for departmental use. • Order, maintain and reconcile office supply purchases; maintain office equipment and materials. • Create, edit and update departmental information on internet and intranet. • Receive, review and process payroll for assigned department; identify and resolve discrepancies; research and respond to questions from staff regarding payroll; process personnel transactions for new hires, promotions and transfers; track performance evaluations. • Design and develop marketing materials and other outreach and informational documentation regarding department services, processes and procedures. • Maintain awareness of current issues in assigned areas of responsibility. • Research data and compile information to be used in special projects and comprehensive reports. • Sort and distribute time sensitive or confidential mail for follow-up as necessary; independently respond to letters, electronic communication and general correspondence on behalf of the department director. • Coordinate and make travel arrangements for a department director, Assistant City Manager and key staff; maintain appointment schedules and calendars; organize and arrange meetings, conferences and civic functions. • Develop, maintain and archive a variety of files and records for information related to a department; maintain manuals and update resource materials. • May supervise, plan, prioritize, assign, and review the work of clerical staff; participate in the recommendation of the appointment of personnel; provide or coordinate staff training; and work with employees to improve performance. • Evaluate, develop, implement and maintain systems and procedures for the efficient operation of assigned area including recommendations for procedural changes affecting staff. • Participate in budget preparation and administration; prepare cost estimates for budget recommendations, as assigned; submit justifications for budget items; monitor and control expenditures; reconcile department credit cards. • Prepare, distribute, and post agendas and minutes for a variety of meetings including City Council, Boards, Committees, Commissions, Authority Boards and other civic organizations; provide additional administrative support, including acting as Secretary, as necessary which may include the transcription of recorded or written information. • Operate a variety of office equipment and use a variety of software programs including word processing, spreadsheet, and visual presentation equipment as appropriate. • Build and maintain positive working relationships with co-workers, other City employees and the public using principles of good customer service. • Perform related duties as required. KNOWLEDGE OF: • Business English; letter writing formats and technical report preparation. • Principles and procedures of fiscal and statistical record keeping and budget preparation and administration. • Functions and organization of municipal government. • Complex filing systems management and document administration. • Applicable federal and state fair employment laws, rules and regulations. • Principles of effective customer service. • English usage, spelling, punctuation and grammar; business correspondence. • Modern office equipment and procedures including use of word processing, database, and spreadsheet applications. Page 2 of 3 • Compile and maintain complex and extensive records to include statistical records; complete staff reports for oral and written communications. • Review documents for completeness and follow appropriate steps for the retention of records, files and documents. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. ABILITY TO: • Interpret and apply policies, laws and rules related to the assigned department. • On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write and use keyboard to communicate through written means; run errands; lift or carry weight of 10 pounds or less. • Intermittently, review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. • Understand, interpret and explain department policies and procedures; explain operations and problem solve office issues for the public and with staff. • Interpret and apply administrative and departmental policies, procedures, laws and regulations. • Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities. • Analyze office operations and technical problems, evaluate alternatives and recommend solutions. • Maintain confidential data and information for executive staff. • Independently prepare a wide variety of correspondence, brochures, spreadsheets and other materials. • Interpret, apply and explain rules, regulations and laws. • Compile and maintain complex and extensive records to include statistical records; complete staff reports for oral and written communications. • Review documents for completeness and follow appropriate steps for the retention of records, files and documents. • Communicate clearly and concisely, both orally and in writing. • Establish and maintain effective working relationships with those contacted in the course of work. EDUCATION and/or EXPERIENCE: A typical way of gaining the knowledge, skill and abilities outlined above is: Equivalent to an Associate's degree with college course work in public administration, business administration or a related field and three years of progressively responsible administrative support experience, preferably within a public agency. OTHER REQUIREMENTS: Valid California driver's license preferred. FLSA Status: Prepared By: Prepared Date: Revised Date: Approved By: Non-exempt Bryce Consulting January 2001 June 2015 February 2017 City of San Rafael Page 3 of 3 Exhibit A LOCAL 1 - CONFIDENTIAL SALARY SCHEDULE Effective March 1, 2017 Grade I Position I A I B I C I D I E I 7215 ADMIN ASSISTANT TO THE CM $5,264 $5,528 $5,804 $6,094 $6,398 7207 ADMIN ASST TO THE CHIEF OF POLICE $4,653 $4,886 $5,130 $5,387 $5,656 2127 HUMAN RESOURCES COORDINATOR $6,231 $6,543 $6,870 $7,213 $7,574 2109 HUMAN RESOURCES REPRESENTATIVE 1 $5,143 $5,400 $5,670 $5,953 $6,251 2110 HUMAN RESOURCES REPRESENTATIVE II $5,665 $5,949 $6,246 $6,558 $6,886 7242 LEGAL ASSISTANT 1 $5,263 $5,527 $5,803 $6,093 $6,398 9205 LEGAL ASSISTANT II $5,800 $6,090 $6,394 $6,714 $7,050 7204 MANAGEMENT ANALYST $5,581 $5,860 $6,153 $6,460 $6,783 7203 PAYROLL ADMINISTRATOR $5,346 $5,613 $5,894 $6,188 $6,498 TBD SENIOR ADMIN ASST (CONFIDENTIAL) $4,885 $5,130 $5,386 $5,655 $5,938 2130 SENIOR ACCOUNTANT $6,027 $6,328 $6,644 $6,976 $7,325 Exhibit A LOCAL 1 - CONFIDENTIAL SALARY SCHEDULE Effective July 1, 2017 Grade I Position I A I B I C I D I E I 7215 ADMIN ASSISTANT TO THE CM $5,369 $5,637 $5,919 $6,215 $6,526 7207 ADMIN ASST TO THE CHIEF OF POLICE $4,746 $4,984 $5,233 $5,495 $5,769 2127 HUMAN RESOURCES COORDINATOR $6,356 $6,674 $7,007 $7,358 $7,725 2109 HUMAN RESOURCES REPRESENTATIVE 1 $5,245 $5,508 $5,783 $6,072 $6,376 2110 HUMAN RESOURCES REPRESENTATIVE II $5,779 $6,068 $6,371 $6,689 $7,024 7242 LEGAL ASSISTANT 1 $5,369 $5,637 $5,919 $6,215 $6,526 9205 LEGAL ASSISTANT II $5,916 $6,212 $6,522 $6,848 $7,191 7204 MANAGEMENT ANALYST $5,692 $5,977 $6,276 $6,589 $6,919 7203 PAYROLL ADMINISTRATOR $5,453 $5,725 $6,012 $6,312 $6,628 TBD SENIOR ADMIN ASST (CONFIDENTIAL) $4,983 $5,232 $5,494 $5,769 $6,057 2130 SENIOR ACCOUNTANT $6,147 $6,454 $6,777 $7,116 $7,472 ROUTING SLIP / APPROVAL FORM INSTRUCTIONS: Use this cover sheet with each submittal of a staff report before approval by the City Council. Save staff report (including this cover sheet) along with all related attachments in the Team Drive (T:) --> CITY COUNCIL AGENDA ITEMS 4 AGENDA ITEM APPROVAL PROCESS 4 [DEPT - AGENDA TOPIC] Agenda Item # Date of Meeting: 2/21/2017 From: Stacey Peterson Department: Human Resources Date: 1/27/2017 Topic: REORGANIZATION IN HUMAN RESOURCES DEPARTMENT Subject: ADOPT RESOLUTION APPROVING THE REALLOCATION OF .53 FTE HUMAN RESOURCES REPRESENTATIVE I TO A 1.0 FTE SENIOR ADMINISTRATIVE ASSISTANT (CONFIDENTIAL) POSITION Type: ® Resolution ❑ Ordinance ❑ Professional Services Agreement ❑ Other: APPROVALS ® Finance Director Remarks: Approved - MM 2/13 - no changes ® City Attorney Remarks: Approved with minor changes to Staff Report and Resolution. ETD. 02 13 17 ® Author, review and accept City Attorney / Finance changes Remarks: The staff report and resolution has been updated to utilize an existing Senior Administrative Assistant job classification, so we are requesting approval to reclassify the existing .53 FTE HR Rep I position to a 1.0 FTE Senior Administrative Assistant position ® City Manager Remarks: FOR CITY CLERK ONLY File No.: Council Meeting: Disposition: