HomeMy WebLinkAboutCM Homeless PPTA COLLABORATIVE APPROACH:
Ending Chronic Homelessness in Marin County
2015
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5
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8
9
Summer
2015
11
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14
Insight #1
People experiencing
homelessness are not all the
same. A small group is causing
most of our challenges.
Costs
Temporary Episodic Chronic
Complaints
Temporary Episodic Chronic
Vulnerability
Temporary Episodic Chronic
Historical Focus
Temporary Episodic Chronic
Insight #2
There are a lot of really
dedicated and talented people
in Marin, but maybe we need
to look outside of Marin for
answers.
Winter 2015/
Spring 2016
23
Even a PhD gets lost
Difficult
to Serve
Fail out of
Programs
More
Distrust
Don’t
Seek
Help
Get
Worse
Insight #3
The problem is the systems,
not the people who are
trying to use them.
Insight #4
We don’t need another
program based on group
characteristics. We need a
process that recognizes the
unique needs of individuals.
32
Executives AND Front -Line
ABCDs of System Change
Accountability
–Meet biweekly and commit to regular attendance
–Actions reviewed at each meeting
By-Name List
–List of highest-need, highest-visibility people
–Forced creativity for tangible systems change
Collaboration
–Both case management and agency leadership in attendance
–Focus on case-conferencing and learning about the system
Data Sharing
–A broad Release of Information that protects client privacy while facilitating communication
–An open HMIS system to improve coordination
Insight #5
You get what you measure.
Focus on outcomes, not
outputs.
38
The Only
Three
Measures
That
Matter
Are we working with
the most vulnerable?
Are we getting them
housed?
Are they staying
housed?
40
41
23 Housed in 18 Months
Spring
2017
Insight #6
A “by-name-list” can
become the basis for an
entire system of care.
Countywide Homeless Population
After VI-SPDAT Assessments
10
11
8
3
10
6
14
5
164
4
7
12
6
9
Filter Everyone 10+
10
11
10
14
16
12
Create a By-Name List (BNL)
10
11
10
14
16
12
Vulnerability Assessment Scores & BNL
Bob -16
Sue -14
Sarah -11
Jen -8
Tim -3
Thomas -7
Jennifer -6
Scores 10 & above go on
the BNL for Permanent
Supportive Housing
Referred to different
types of interventions like
Rapid Re-Housing or
Diversion services
Create By-Name List
10
11
10
14
16
12
Create By-Name List
10
11
10
14
16
12
Create By-Name List
10
11
10
14
16
12
Prioritize Housing Placements
10
11
10
14
16
12
Prioritize Housing Placements
10
11
10
14
16
12
Prioritize Housing Placements
10
11
10
14
16
12
Prioritize Housing Placements
10
11
10
14
16
12
Adjust By-Name-List as Needed
10
11
10
14
16
12
Adjust By-Name-List as Needed
11
15
10
14
16
12
Continue to Prioritize Placements
11
15
10
14
16
12
Continue to Prioritize Placements
11
15
10
14
16
12
Fall
2017
By -Name-
List Strategy Services
through WPC
Vouchers +
Landlords
through MHA
Accelerating
•Whole Person Care
–Funded Housing First and Assertive Community Treatment
–Shifted prioritization to focus on healthcare utilization
•Landlord Partnership Program
–Professional real estate staff
–Security deposits
–24/7 assistance line
–Marketing campaign
•Voucher Commitment
–County supported Landlord Partnership program
–Used WPC services to get voucher commitment
–Utilization has gone through the roof
–IMMEDIATE, scattered-site PSH
•From 2017 to 2019, increased PSH over 30%
2020
66
60% increase in shelter
Eviction moratorium
Emergency rental assistance
Expanded hygiene services
DSW outreach to encampments
Continued focus on chronic
homelessness
Preventing
an
Outbreak
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Victory Village
69
Mill Street 2.0
70
Corte Madera Homekey
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3301 Kerner
Insight #7
Like the homeless service
system, the homeless
housing system needed an
overhaul
Status Quo
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Status Quo
•Many opportunities don’t get pursued because local agencies lack bandwidth, funding, political will and technical expertise
•Our process is ad hoc & reactive rather than strategic & proactive (could be actively checking off action items and building a business plan to meet community stretch goals)
•There is no meaningful coordination across key partners –funders, jurisdictions, advocacy groups
Opening Doors’ Vision
75
Insight #8
The biggest barrier to more
housing is $$$.
2021 and
Beyond
80
101 Viaduct
81
580E Offramp
82
Downtown Streets Team
83
Mobile Showers
Policy
Areas for
the City
Council
Unsheltered Homelessness
Homelessness Prevention
Coordinating with other
Jurisdictions
The City's Financial Allocation to
Homelessness
The Portfolio of Services Offered
in San Rafael
Questions