HomeMy WebLinkAboutCD Ritter Center Performance Report 2013Frrr�+��i�i. Agenda Item No:
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Meeting Date: June 17, 2013
SAN RAFAEL CITY COUNCIL AGENDA REPORT
Department: Community Development
Prepared by:
Paul A. Jensdi'(`C
City Manager Approval
SUBJECT: 12 Ritter Street (Ritter Center Performance Report) — Six-month Performance Report on the
Ritter Center's adherence to the operational conditions of approval regulating client limits, litter control,
security and police service calls to the facility (initial 6 -months of operation between October 2012 and April
2013). APN: 011-272-13; Second/Third Mixed Use East (2/3 MUE) District. Diane Linn, Executive Director
Ritter Center, applicant; Velma Bottarini, owner, File No: UP11-070.
RECOMMENDATION:
Accept Report. Direct staff to proceed with an amendment to Use Permit Condition of Approval #5 (to clarify
the averaging of daily client visits to the day Services Center [DSC] and medical modular).
BACKGROUND:
The Ritter Center has been in operation its current location since 1981, providing a variety of services and
resources, free of charge to the working poor and homeless. The Ritter Center is located in four
buildings/modulars housed on two contiguous lots located on the south side of Ritter Street. As described
below, the center provides various functions and services housed in the four buildings, including Case
Management, Behavioral Health Day Services, Food Pantry, Emergency Clothing/Goodwill Gift certificates,
Seasonal programs (Thanksgiving and Christmas):
• Ritter Center (16 Ritter): Offices and food pantry distribution
• Bouchard Building: Case Management (5 offices) and a conference room
• Day Services Center (DSC): Showers, laundry, and restrooms
• Medical Modular Building: Medical clinic
The site is surrounded by a variety of land uses, including a vehicle fuel/service station, auto repair, retail auto
parts and accessories, TV repair, a retail beverage store, office use and surface parking. In addition, the
Ritter Center occupies office space directly across the Street at 815 Third Street.
On April 2, 2012, the City Council adopted Resolution No. 13321 upholding the Planning Commission action
to grant a Conditional Use Permit amendment (UP11-070) for the Ritter Center (see Attachment 1). The Use
Permit amendment allowed the relocation of the existing medical clinic space from the Day Services Center
(DSC) modular to a new 933 -square -foot modular. The new clinic space was approved to include three exam
rooms, a larger waiting room and medical offices, The total number of clients served (laundry/showers
services and medical services) was increased from the 45 clients/day approved in 2004 (UP04-005), to 60
clients/day, averaged over one week. As prescribed by Use Permit condition of approval #4, the approved
hours of operation for the Ritter Center are 6:00 am to 8:00 pm, seven days a week. However, current
FOR CITY CLERK ONLY
File No.: q— Z
Council Meeting:
Disposition:
SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 2
operating hours for the DSC and the medical clinic are Q:OOomto5:OOpm, Monday through Friday, and
some occasional Saturday morning women's medical clinic hours.
The Use Permit also delineates several conditions of approval (COA) relating to the preparation of a
Performance Report, as delineated in City Council Resolution No. 13321 (Attachment 1, pages 11-12):
Condition ofApproval #S: ^Clinntcaseload for the existing Day Services Center (DSC) and services /n
/he new modular are limited to a Commencing at
occupancy and occupation of the new modular, on the first day of each month, the Ritter Center shall
submit monthly reports to the Planning Division, which are to: a) provide a tally of the total number of daily
o&an/ visits during the previous calendar month; and b) identify the number of days the "overflow plan"
was implemented (per Use Permit Condition ofApproval #Y7). The form ofthis report shall be approved
by the Planning Division and City Attorney prior to the issuance of building permit, and ohe8 include
verification under penalty ofperjury.^
Condition ofApproval #16: ^On-Qoin8compliance with all conditions ofapproval shall herequired to
keep the Use Permit Amendment valid. This Use Permit (UPI Y'070)maybe called tohearing etanytime
by the Planning Division in order to review compliance with the Conditions of Approval. "
Condition mfApproval #16: "Six (6) months from the date ofoccupancy and operation, a performance
report shall be prepared by the Planning Division and shall continue to be prepared every six months
thereafter. This performance report shall report on the Center's adherence to the operational conditions
ofapproval regulating client limits, litter control and security, and shall include a tracking of the numbers
ofpolice service calls h/the facility. Once completed, the performance reports shall beforwarded (othe
Plann/na Commission and City Council. If, during the course ofmonitoring, it/sdetermined that the Ritter
Center is out -of -compliance with conditions of approval, the City can schedule the Use Permit for a City
Council public hearing. ^
This staff report presents the findings ofthe G -month performance report msrequired bythe Use Permit
conditions ofapproval described above. The 6-monthperformance report istoaddress specific questions aa
outlined inCOA#1O In addition to this information, staff requested that Ritter Center respond to additional,
supplemental questions tofurther understand daily operations onthe site. The supplemental questions and
Ritter's responses are included asAttachment 5ofthis staff report.
Although not required by the Use Permit conditions of approval, staff has elected to present the findings of
this G'monthperformance report tothe City Council, which calls for the Council toreview and accept the
report. This review is also intended to seek clarity from the City Council on how the daily client limit is to be
calculated (terms ofCOA#5). Further, if there are concerns with Ritter Center operations and compliance
with Use Permit UP1 1-070, this item can be brought back as a noticed public hearing to consider a formal
review of the Use Permit, which would allow the City to add or modify the conditions of approval or consider
other actions.
The first 6 -month performance report has been completed and reviewed by staff. The findings demonstrating
compliance with the Use Permit conditions of approval are provided as follows:
Condition 9f Approval : The Ritter Center began operations ofthe newly approved medical modular on
October i2.2O12During the past 6 months, Ritter Center staff has provided Planning Division staff with
monthly tally sheets of the daily client caseload (averaged over one week, per COA #5) on the site between
October 12.2O12and April 3O.2O13(see Attachment 2). The tally sheets also include information onthe
number of clients averaged over one week. per COA#G. and whether the "overflow management plan" was
implemented.
SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page- 3
Condition of Approval #16: Asdescribed above, this condition requires that the S -month performance report
demonstrate compliance with the following:
Client limits: Use Permit COA#10stipulates that: "Client caseload for the existing Day Services
Center (D3C)and services /nthe new modular are limited toa total of 60 clients1day, averaged over
one wee/. ^ This "one week average" isbased ono asthe CDA#4authorizes ouse
operation of seven days ("hours of operation for providing client services shall be from 6:00 am to
8:00 pm, seven days a week.') Ritter Center staff has indicated that due to limited staffing, the actual
operational hours for the DSC and the medical modular is primarily 5 days/week, Monday through
Friday only. Ritter has also offered a Women's Clinic service on a limited basis (two Saturdays so far
in2O13).The numbers reported inTable 1 reflect only clients using laundry/shower services atthe
Day Service Center (DSC) and clients using services at the medical modular. Clients using the
laundry/shower services are by appointment only and are capped at 40 clients/day. Note that in
addition tothe information below, the is reported in
Attachment 2. There was arange inthe total number ofdaily clients seen each month:
TABLE 1:Ritter Center Client Caseload
Month
Number of Clients Served*
Lowest
Highest
October 2012
45
78
November 2012
37
80
Janu,��2M13
12
100
March 2013
18
76
_N0_13
79
Toaddress the potentialimpact ofoverall client demand atRitter center, aspart ofthe Use Permit
approval (COA #17), Ritter established a "Client Overflow Management Plan" (Attachment 4). The
goal was to better manage the site during periods when client demand for services may exceed the
available space. The protocol for managing the overflow is described as Procedure #5 in the client
overflow plan, and states:
"If need exceeds demand for available space in the Ritter Health Center (i.o'more patients
arrive after maximum registrations have been accepted), drop-in patients will be offered an
appointment for the following day, orgiven ecab voucher and referred tothe Marin General
Emergency Room or Marin Community Clinics depending on the severity of the condition. "
Based on the monthly client caseload report (Attachment 2), the client overflow plan was never
implemented between October 2012and April 2O13. Diane Linn, Executive Director ofRitter Center,
oxp|ainedthatthenswasnoneedtoenactthep|anbeoeuse^thec|ientcase!oadneveravooaged
more than SOclients/day over eone week period.^ (see Attachment 5.Ritter response #1.#4.#5.
and #7),
Litter control: Use Permit CCA#Ostipulates that "The Ritter Center shall continue toprovide a litter
control program hrmonitor and pick 4plitter within the neighborhood area ofthe Center eminimum
ofthree (3) times per week^ Ritter Center has indicated that they hired ofull time Outreach and
Community Relations employee responsible for litter control, and this staff person ld7ema walk ofthe
area most mornings and picks up litter that is readily visible. Additionally. Ritter Center volunteers,
often times community service volunteers who are doing hours in lieu of paying violation tickets they
cannot afford, walk the surrounding area most weekdays b7pick uplitter and beautify the
neighborhood, Ritter Center exceeds the frequency of litter abatement required in its Use Permit.''
SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 4
Security: Use Permit COA #13 stipulates that "the DSC continue to maintain a security program
during operating hours." A security program is in place at Ritter Center, consisting of: 1) a full time
Outreach and Community relations employee; and 2) a Barbier Security Service guard on site for 16
hours each week, most often between 8:30 am — 4:30 pm, Mondays through Friday. In addition,
Barbier Security conducts a nightly patrol of the Ritter center premises. (See also Attachment 5,
Ritter responses #3 and #5).
Police Department calls for service: Use Permit COA #16 stipulates that the performance report
"shall include a tracking of police service calls to the facility." The Community Development
Department submitted an information request to the San Rafael Police Department (SRPD) to get
statistics on the number of service calls to the Ritter Center, and requested that they provide an
overview of conditions on the site and nearby properties. Lieutenant Ralph Pata submitted a report
which is included as Attachment 7. The report includes both statistical data and observational
information. The report compares service calls to Ritter in the 6 month period prior to the installation
of the new medical modular (identified in report as "pre -trailer") with calls for service following the
commencement of operations in October 2012. During the first 6 months of operation for the new
medical modular (identified as "post trailer" in Attachment 7) the number of services calls to Ritter
Center decreased, along with a decrease is lesser crimes. However, there was also a reported
increase in service calls for robbery and theft in the neighborhood. Police Chief Diana Bishop will be
in attendance at the hearing to answer specific questions about police service calls.
Condition of approval #15: Based on the information that has been submitted by the Ritter Center and the
reports provided by the Police Department, staff finds that within the past 6 months, the Day Services Center
(DSC) and the medical modular have operated within the parameters and conditions of the approved Use
Permit UP11-070. However, staff has the following concerns about the interpretation of how the client
caseload has been calculated, as well as the appropriate time or trigger to implement the client overflow
management plan:
The daily client totals submitted are based on a 7 -day weekly average that includes two days when
the center is closed; the average should be based on the week days of operation. In reviewing the
weekly tallies, the average daily client visits are lower using a 7 -day average, which demonstrates full
compliance with the 60 -client per day limit. However, using an average based on actual operational
days (center currently operates five -days a week with some Saturdays services), would be a more
appropriate representation of the daily client visits. Utilizing a weekly average based on operational
days raises the weekly average, which demonstrates that there were weeks during the past six
months when the 60-client/day limit was exceeded. Since the COA #4 permits the center to be
opened 7-days/week, then COA #5 should be revised to calculate the client limit to a total of 60
clients/day, averaged over the operational days of one week. This change in condition would ensure
that the center would stay within the daily client limits, which means that during certain peak times,
they may have to turn -away clients. However, this change would allow the weekly average to be
adjusted if they choose to provide services on the days they are currently closed. Should the City
Council concur with this interpretation and recommendation to change this condition, it is
recommended that the Council direct staff to proceed with a formal amendment to Use Permit COA
#5. This amendment can be processed by and considered by the Zoning Administrator unless the
Council directs that the amendment require City Council review and action.
In terms of client overflow management, Diane Linn, Executive Director for the Ritter Center has
indicated that, at times, there are more than 20 medical clients served at the DSC on any given day.
Based on the client caseload tally sheet (Attachment 2) it is clear that there are many days during the
month when the number of clients seeking Ritter services exceeds the maximum number of DSC
clients (40) and the expected caseload at the medical clinic (20). Based on the approved floor plan
for the medical modular, the waiting room has seating for 8 persons. If there are drop-in clients who
push the demand past the space available, planning staff would like to know if it would be effective to
use the overflow management Procedure #5 (Attachment 4) during these high volume days to reduce
the number of clients waiting on site.
SAN RAFAEL CITY COUNCIL AGENDA REPORT /Pame:5
Staff has received two comment letters (see Attachment 6) on the project sent shortly following the April 2, 2012
hearing date when the Use Permit amendment was granted (see Attachment O). These letters were initially
sent to Hugo Landecker, President of the Gerstle Park HOA, which were forwarded to City staff. The letters
expressed concerns about illegally parked cars at the Klein TV lot, and attempts to purchase liquor for minors at
Marin Beverage). Staff responded to Mr. Landecker, clarifying the use permit conditions of approval. To date,
the Community Development Department staff has not received nor has been made aware of any other
complaints. As part of the Use Permit approval, COA #13 required Ritter to maintain a security program during
operating hours.
This item was scheduled as a presentation of the 6 -month performance report tothe Council. Asthis isnot a
public hearing on the Use Permit, no separate public notice was distributed to the community. However, acopy
of the staff report was forwarded to the adjacent property owners and businesses, the Gerstle Park HOA and
other interested parties as listed in Attachment 3.
OPTIONS:
The City Council has the following options
1, Accept 6 -month performance report and direct staff to proceed with an amendment to Use Permit
Condition of Approval #5
2. Accept S-monthperformance report and take nofurther action etthis time
3, Determine that the Performance Report demonstrates that the Ritter Center operations need to be
revised to address issues of Council onnoenn, which requires that the Use Permit (UP11-070) be
scheduled for review before the City Council at a noticed public hearing
FISCAL IMPACT:
As this is a performance report on the status of use operations and compliance with Use Permit conditions of
approval, there are nofiscal impacts.
ACTION REQUIRED:
Accept Report and direct staff to proceed with an amendment to Use Permit Condition of Approval #5.
ATTACHMENTS:
1. City Council Resolution No. 13321
2. Ritter Center monthly caseload tally sheets (October 2012 to April 2013December 2013)
3. Courtesy Mailing tointerested parties
4. Ritter Center Client Overflow Management Plan
5. Planning staff Supplemental Condition of Approval Questions and Ritter Responses
G. Correspondence received
7. San Rafael Police Department Service Calls Report, dated June 1U.2O13
RESOLUTION NO. 13321
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF SAN RAFAEL DENYING
AN APPEAL (AP12-001) AND UPHOLDING THE PLANING COMMISSION'S
CONDITIONAL APPROVAL OF A USE PERMIT AMENDMENT (UPI 1-070), AND AN
ENVIRONMENTAL AND DESIGN REVIEW PERMIT AMENDMENT (EDI1-089)TO
ALLOW. A) THE RELOCATION OF 600 Sid. FT. OF MEDICAL SPACE IN THE
EXISTING DAY SERVICES CENTER (DSC) MODULAR BUILDING TO A NEW 933 SQ.
FT. MODULAR BUILDING ON THE PROJECT SITE; AND B) MAINTAINING CLIENT
CASELOAD FOR THE EXISTING DSC AND THE NEW MODULAR BUILDING TO A
TOTAL, OF 60 CLIENTS/DAY, AVERAGED OVER ONE WEED AT 12 RITTER STREET
(RITTER CENTER); APN 011-271-13.
THE CITY COUNCIL OF THE CITY OF SAN RAFAEL RESOLVES as follows;
WHEREAS, on April 19, 1993, the San Rafael City Council upheld an appeal of the
Planning Commission's conditional approval of a Use Permit (UP93-I6) and Environmental and
Design Review Permit (ED93-15) to allow the installation of a 1,100 square foot temporary
modular structure for a Day Services Center to serve the homeless for a period of two years; and
WHEREAS, on February 28, 1995, the Planning Commission conditionally approved a
Use Permit amendment (UP95-003), allowing a time extension to the 2 -year deadline of UP93-16
and an extension to the Ritter Center hours of operation; and
WHEREAS, on September 14, 2004, the Planning Commission conditionally approved a
Use Permit amendment (UP04-005), amending UP95-003 to allow modifications to several Use
Permit conditions of approval, including eliminating reporting requirements and eliminating the
Use Permit expiration date requirement; and
WHEREAS, on November 14, 2011, the Ritter Center submitted an application to
amend Use Permit (UP04-005) to: 1) allow the installation of a new 933 square foot modular
building in order to relocate the existing 600 square feet of medical office space in the Day
Services Center (DSC); and 2) increase the client caseload for the DSC from 40 clients/day to 65
clients/day (including clients at the new medical modular); and
WHEREAS, upon review of the application, the project was determined to be exempt
from the provisions of the California Environmental Quality Act (CEQA) pursuant to CEQA
Guidelines Section 15301 (Existing Facilities) and Section 15311 (Accessory Structures); and
WHEREAS, the proposed project was reviewed by the City of San Rafael's Department of
Public Works, Building Division,/Fire Prevention Bureau, and the San Rafael Sanitation District and
was recommended for approval .subject to conditions; and
WHEREAS, on February 14, 2012, the San Rafael Planning Commission held a duly -
noticed public hearing on the proposed project, accepting all oral and written public testimony and
the written report of the Community Development Department staff and closed said hearing on that
date; and
WHEREAS, following closure of the public hearing, the Planning Commission approved
with conditions the Use Permit amendment (UPI 1-070) and Environmental and Design Review
Permit amendment (UPI 1-089) by a 3-2 vote (Yes: Commissioners Colin, Robertson and Chair
Wise; No: Commisionsers Pick and Sonnet; Absent: Commissioners Lang and Paul) for the
installation of a 933 square foot modular building at 12 Ritter Street and to allow an increase in
the client caseload limit for the DSC and medical trailer to a total of 65 clients/day, averaged over
one week, based on Findings and subject to conditions of approval. This action was confirmed by
Planning Commission Resolution No, 12-01; and
WHEREAS, this Planning Commission Resolution 12-01 superceded all conditions of
approval in Planning Commission Resolution 04-26, previously adopted by the Planning
Commisison in 2004 for UP04-005; and
WHEREAS, on February 21, 2012, within the 5 day appeal period, Hugo Landecker, a
resident of San Rafael, filed an appeal (AP12-001), pursuant to the provisions of San Rafael
Municipal Code Chapter 14,28, citing six points of appeal and requesting that the City Council
reverse the February 14, 2012 decision of the Planning Commission; and
WHEREAS, on April 2, 2012, the City Council held a duly-noticed public hearing to
consider the Appeal (AP 12-00 1), accepted and considered all oral and written public testimony and
the written report of the Community Development Department staff and closed said hearing on that
date; and
WHE RE AS, following the closure of the public hearing, the City Council discussed the
appeal points and the proposal, ultimately agreeing that the appeal be denied. However, the City
Council recommended that the Use Permit conditions be further amended to: 1) limit the total client
visits for the Day Set-vices Center (DSC) and the medical clinic to 60 clients per day, averaged over
one week; 2) require monthly reports to be submitted to the City to provide a tally on the number of
client visits for the DSC and the medical clinic; 3) require that City staff prepare a performance
report every six months following occupancy to track condition compliance and police service calls;
and 4) require the Ritter Center management to develop and implement an "overflow plan" for the
medical set-vices component; and
WHEREAS, the custodian of documents which constitute the record of proceedings upon
which this decision is based is the Community Development Department.
NOW, THEREFORE, BE IT RESOLVED, the City Council hereby deities the Appeal
(AP12-001) by Hugo Landecker and upholds the Planning Commission's February 14, 2012
decision to conditionally approve the Use Permit amendment (UP] 1-070) and Environmental and
Design Review Permit amendment (EDI 1-089) for the Ritter Center at 12 Ritter Street. The City
Council finds that the points of the appeal (identified in bolillitalics) cannot be supported for the
following reasons:
Appea[Point #]: The Planning Conanission decision tvas based strietly ort the need of the
applicant (Ritter Center) as stated by the prqject applicant, Diane Linn, at the hearitig, 1,affier
than on planning issues as they relate to the site. Titedecision iitfavor ofthe periititavers
premature.
a) The Planning Commission's decision was based on the Commission's review of the
proposed Use Permit amendment's consistency with applicable General Plan 2020 policies
and conformance with Zoning Ordinance regulations, as presented in the February 14, 2012
Planning Commission staff report.
b) The Commission considered the revised operational needs of the applicant (a new 933
square foot medical trailer and an increase in the daily number of clients served from 45 to
65 clients/day), in light of potential impacts to the project site and surrounding vicinity.
While the applicant did express the need for the new medical trailer as a vital part of
providing adequate services to Ritter Center clients, the Commission also heard public
testimony from adjacent businesses and other members of the public, both opposed to and
in favor of the proposed project. The Commission discussed the project, weighed the
potential impacts and ultimately voted 3-2 to adopt Resolution 12-01 to conditionally
approve the project.
c) The Commissioners all recognized that the project site is challenging. The majority
ultimately voted that the existing conditions and client caseload of 60 clients/day would be
better served with the medical clinic located in the upgraded new modular structure. The
majority of the Commissioners deemed the proposed Use Permit amendment would be a
minor change to the existing site, and that overall, the proposed new modular would help
reduce congestion on the project site and along Ritter Street.
AppealPoint #2: The applicant has over-exteiidedfhe existing use permit for clients using the
DSC (45 are permitted and they currently serve 60), termed "numbers creep" by P141111ifig
Commissioners at the hearing.
* The new permit allows for 65 clients with tio projected planning for future increases.
Hojv'ivilt the City know ;Pheiz numbers creep tip again? Applicant must provide data to
the Planning Department.
* Monitoring for "numbers creep" was eliminated from the original use permit by the city
in 2004 and is considered aii unsuccessful process by planning staff, given staffing
reductions.
* A periodic peiformaitee revien, or semi-annual reporting of data by applicant should be
included as a "condition of use" to determine applicant is iii compliaizee with current use
permit (to avoid "numbers creep').
a) used on information provided by the applicant, the Planning Commission recognized that
the client numbers have increased at the Ritter Center beyond the 40 client limit maximum
stipulated in UP04-005, The Commission accepted testimony from the applicant that the
existing number of DSC clients/day (60) is comprised of 15 medical patients, and that the
proposed project would increase this by 5 clients/day for a total of 20 medical clients/day,
b) The Planning Commission recognized that the DSC is already serving 60 clients/ day and
that the new modular would serve these existing clients plus 5 additional clients/day for a
total of 65 clients. In terms of future increases, the applicant has requested an increase to
65 clients/day and has not projected that the numbers will "creep" beyond this new limit.
There was no testimony presented to the Commission showing that the number of clients
using Ritter services will exceed what is requested in the Use Permit amendment,
Ultimately the Cita Council voted unanimousito limit the total client caseload for the
DSC and medical modular to a maximum of 60 clients/day, averaged over one week, and
also required that Ritter Center develop a plan to addresLpQtential client overflow for
medical services.
c The Commission accepted public testimony expressing concern about the need for a
reporting prograir, to nionitor the number of clients on the site. The C-orm-niss-Ioners
discussed how to establish such a condition of approval to explore the feasibility of a
monitoring program. However, given reductions in staffing levels, Planning staff could not
guarantee completion of a monitoring program and on-going monitoring. Ultimately, the
City Council voted unanimously to require that the Ritter Center submit monitoring-iLeparts
to the PlamunE Division Use Permit Condition of Approval #5and#6).
d) The Commission recognized that there are countywide issues of homelessness in this area
and other areas of San Rafael. However, they cautioned that this project cannot be placed
on hold while the larger problems are investigated. The Commission ultimately voted 3-2
to conditionally approve the Use Permit amendment without a monitoring program, given
the fact that: 1) the modular building is a temporary use (Ritter has a 3 -year lease on the
site), Information about the lease was undated at the City Council licaringwhen Diane
Linn ; 2) the medical
modular is better designed to accommodate clients and therefore has the potential to
improve client management of the existing 60 clients/day on site; and 3) the increase of 5
additional clients/day (to 6S/day total), is considered to be minor. Ultimately, the City
Council voted unanimously to limit the total client caseload for the DSC and medical
modular to a maximum of 60 clients/day, averaged ovee ane week, and also re uq fired
monthly reports and performance evaluations ever�6 months.
Appeal Paint 3: Nothing submitted, numbering error by appellant
Appeal Point #4: The design of the medical modular with two dil"Ipsters up against all open
wrought iron fence is unacceptable visually. There was no effort to make the appearance of the
modular an asset to the doivnioivit. This never went before the Design Review Board. The
modular is detrimental to the appearance of the historic Ritter Building. Ritter is located at the
dosvittoivii (eastern) gateway to San Rafael A modular at this site is aesthetically unlVeasing and
notplail/al in the context of its setting.
a) The Planning Commissions decision was based on review of a site plan and building
elevations submitted as part of a Design Review Permit application (ED 11-089), and
applicable design review criteria.
b) The Planning Commission approved Resolution 12-01, which includes conditions of
approval requiring colors and materials of the modular match the colors of the existing
buildings on site. The issue of the location of the trash dumpsters was not raised by the
Planning Commission. The issue of modular design was raised by two members of the
public during public comment, and discussed by one Planning Commissioner. However, as
part of the Commission's actions, modifications to the proposed design of the modular
were not required, nor did the Commission modify the proposed conditions of approval in
its 3-2 vote to conditionally approve the project.
c) There was no correspondence from the public during the project review process requesting
that the project be referred to the Design Review Board. Staff did not recommend to the
Planning Commission that the project be reviewed by the Design Review Board, nor did
the Commission direct staff to forward the modular design to the Design Review Board.
z:I
d) The issue of the historic value of 16 Ritter Street was raised by the appellant during the
hearing, however: 1) the 16 Ritter Street building is not listed as a historic property in the
1986 San Rafael Historic/Architectural Survey; 2) no changes to 16 Ritter Street are
proposed, and 3) the proposed modular building is a temporary structure and WOLIld have no
permanent impact on the 16 Ritter Street building.
e) The Commission determined that the proposed modular building as designed and
conditioned, is compatible with the existing context of the project site and surrounding
vicinity, is not aesthetically unpleasing, and is not detrimental to the project site.
Furthermore, there has been a modular on site for numerous years and the proposed new
modular building would be an improvement to the existing modular in terms of design and
integration into the site.
f) There were several members of the public who expressed concern about the project's
impact on Downtown San Rafael, However, the Planning Commission separated homeless
issues in Downtown San Rafael from the project and applications that were before them
and focused on the potential project impacts on the project site and the adjacent businesses,
The Commission determined that approving the addition of a new medical modular would
be more beneficial than limiting the medical space to the existing DSC modular, which is
too small to accommodate clients seeking medical services at the Ritter Center,
Appeal Point #5.- At the Planning Commission hearing, planning commissioners, a neighboring
businessman and a San Rafael Fireman referred to the site as needing better management,
Approval of usage permit should include conditions of approval to mitigate applicants negative
usage inipacts.
a) The existing approved Use Permit (UP04-005) has several conditions of approval (COA) to
address potential negative project impacts. These conditions were carried forward into
Resolution 12-01, approved by the Planning Commission on February 14, 2012 and would
continue to apply to the use of the site, These conditions are intended to address the
concerns expressed at the Planning Commission hearing from adjacent businesses and other
community residents. These conditions include:
COA # 8: The Ritter Center shall continue to provide a litter control program to monitor
and pick tip litter within the neighborhood area of the Center a minimum of three (3) times
per week.
COA # 9: The applicant shall continue to provide notice to all employees, volunteers and
clients stating that parking shall not occur on adjacent private lots. The notice shall include
a list of available public parking lots,
COA #10: All clients shall be given a copy of the rules and regulations to be read and
signed by all incoming clients, House Rules shall at a minimum include the following: 1)
No clients will be admitted which in the judgment of the Ritter Center staff are under the
influence of alcohol or other substances; 2) Violent or threatening behavior will not be
permitted; 3) Failure to comply with the rules may result in eviction from the program and
the premises.
COA #-11: All clients shall continue to be screened for alcohol or drug use before receiving
services and the availability of services to clients shall be the decision of the operators of
the Day Services Center (DSC).
COA 4 K": Clients who cause a peace disturbance or endanger staff or other clients shall
not be allowed to receive services from the DSC. Readmission of evicted clients shall be
based on established House Rules.
COA #13: The DSC shall continue to maintain a security program during operating hours.
b)- The majority of the Commission determined that one way to address the overcrowding
problem on site would be to approve the proposed new medical clinic, as it would enable
Ritter staff to see more medical clients, reduce the Current two- hour wait time, potentially
improve overall site management, and reduce impacts to businesses in the vicinity along
Ritter Street.
c) Ultimatelv, the City Council voted unanimous) v to require the Plannirnz Division to prepare
a performance report every 6 months (Use Permit Condition of Approval # 16Liq_order to
track condition compliance, This report shall be forwarded to the Planning Commission
and Cit}. Council.
Appeal Point #6: The site was referred to by Planning Commissioners as "chaotic" not only
because of the usage by the applicant but also because of givens of the site: Ritter is on a one way
street adj(iceiittoafast moving arteritil. The project applicant stated that she considers the site
unsatisfactoiy. Thoughtful planning on such an intensely used site is important, and the
inclusion of a "Conditions of use" to a new permit ivouldinifigate the chaos on that site.
Here is a 10 minute snapshot of the chaos Iobserved on Friday Februaly 17'h, at 2:30 PM in
front of Ritter Center:
0 10 clients (not ivaiting for medical treatment) lingered on the sidewalk and sat on the
park triangle. Although a Ritter staff ineinher ivaspicking up garbage, within 10
minutes the park was littered with garbage and there ivas asleeping bundle and suitcase
under a tree.
a 2 cars were parked illegally, one waited to pick up a Ritter staff member and another to
pick lip a client
a I delivety truck ivas parked illegally and unloading in front of Ritter
a) The Planning Commission recognized that management on the Ritter site is challenging.
However, the Commission voted to conditionally approve the project without adding
additional conditions. The majority of the Commission voted to approve the project
because the addition of the new medical clinic would enable Ritter staff to see more
medical clients, reduce the current two- hour wait time, potentially improve overall site
management, and reduce impacts to businesses in the vicinity along Ritter Street.
b) The majority of the Planning Commission (on a 3-2 vote) determined that on balance, the
proposed changes to the project site were minor, and approval of the Use Permit
amendment and Design Review amendment was appropriate. The Commission detert-nined
that the use is in 'existence and has been for numerous years, and the proposed change is a
small incremental change to the use permit,
Appeal Point #7.- A "sunset clause" in the use permit was not considered. The Ritter lease will
expire in2to3years. Their future on the site is unspecified (per Diane DIIII), but the modular
can remain in perpetuity.
The proposal to impose a "sunset clause" limiting the validity of the Use Permit was introduced by
one Commissioner during its discussions and deliberations on the project. However, the language
for a Sunset Clause was not carried forward by the Planning Commission as a condition of project
approval because the proposed modular building is a temporary building that would be removed
when the Ritter Center vacates the site (expected in 4 years), Ultimately(Qjt_y Council nq�l a -eed
_- _
with the PIaLinirig Comm is-sion and voted unanu_nously that a sunset clause was unnecessary,
because the lease for the Ritter Center would expire in 4 years. In addition, Use Permit Condition
of Approval # 15 requires on-going compliance with all use permit conditions of approval and
allows the Planning Division to call the Use Permit to a public hearing at any time to review
condition compliance.d
BE IT FURTHER RESOLVED, that the time within which to seek judicial review of this
decision is governed by Code of Civil Procedure Section 1094.6.
BE IT FURTHER RESOLVED, D, that the City Council of the City of San Rafael upholds
the Planning Commission's approval of a Use Permit amendment (UPI 1-070) and Environmental
and Design Review Permit amendment (ED] 1-089), based on the following revised findings:
Use Permit Amendment (UP11-070).
Findings
I ) The Ritter Center use, including the proposed Use Permit amendment to relocate the 600 square
foot medical clinic to a new 933 square foot modular on site and increase the client caseload
limit for the Day Services Center (DSC) and the new medical modular to 60 clients/day,
continues to be in accord with the General Plan, the objectives of the Zoning Ordinance, and the
purposes of the Second/Third Mixed Use East (2/3 NNE) Downtown District in which the site
is located,
a. As discussed on Pages 4-5 of the February 14, 2012 Planning Commission staff report, the
proposed project is consistent with General Plan Policies LU -9 (Intensity of Non -
Residential Development), LU -14 (Land Use Compatibility), IN'11-4 (Property
Maintenance), NH -17 (Competing Concerns), NH -51 (Existing Business Areas), and CD -
10a (Non -Residential Design Guidelines) in that: i) upon installation of the new medical
modular, the proposed project site would have an FAR =.87 which is below the maximum
FAR allowed for the site (1.5 FAR); ii) the proposed use is an allowable use in the
Second/Third Mixed Use Land Use Designation; iii) The proposed new modular would
provide a better space for the medical clinic and reduce the number of clients having to wait
outside; iv) the Ritter Center has been operating since 1981 and has worked with adjacent
neighbors to address the challenges and concerns regarding the impact of Ritter clients on
adjacent businesses while still providing needed set -vices to the poor and homeless. The
number of clients has increased steadily over the years and the proposed increase to 60
clients/day for the DSC and the new modular would be mitigated by better site organization
and client management; and v) the proposed new modular has been designed with colors
and materials to match the existing buildings on the site; and
b. The proposed project is consistent with the Zoning Ordinance in that medical clinics are
conditionally permitted uses in the Second/Third Mixed Use East (2/3 MUE) Zoning
District and the Ritter Centel- is currently operating under an approved Use Permit (UP04-
005). The proposed Use Permit amendment Would not introduce a new use, but simply
relocate the existing approved medical clinic to a more appropriately designed medical
modular space. The elimination of 5 existing pat -king spaces is allowed because parking up
to 1.0 FAR is provided by parking garages and surface lots in the Downtown Parking
Assessment District,
The proposed project, together with the conditions'applicable thereto, would not be detrimental
to the public health, safety or welfare, or materially injurious to properties or improvements in
the vicinity, or to the general welfare of the City in that:
a. The proposed project would relocate an existing use into a slightly larger space, but would
not be an substantial "expansion" of medical space because unlike the existing modular, the
new modular is designed with a waiting area:
b. The proposed flours of operation for the clinic (Monday through Friday, 9 am — 5 pm) has
not been increased and is less than the hours previously approved tinder Use Permit UP04-
005, which allows Ritter Center to operate from 6:00 am to 8:00 pm seven days a week.
The proposed hours coincide with typical hours for other business in the vicinity;
c. The proposed increase in the number of clients for the DSC and new medical modular from
the 40 clients/day limit per UP04-005, to 60 clients/day reflects current demand for services
on the site. The increase in client numbers is not the result of installing a new modular on
site, but has been an existing condition for several years. The addition of a new modular
designed with a waiting area and better clinic facilities would help alleviate Much of the
client back-up on site. The medical clinic would be relocated from the DSC into the new
modular, and the vacated medical space in the DSC is proposed to be used as offices for the
Behavioral Health services staff. The Ritter Center is working with a space planner to help
redesign office space on the site to maximize efficiency. The goal is to create a better space
to manage clients throughout the day and reduce the number of Ritter clients on the
surrounding City streets adjacent to the project site. The proposed new modular would
improve client management on site and therefore reduce client overflow forced to wait
outside for appointments;
& The Ritter Center will continue the established daily litter rcmoval/site clean-up operations
(as required in UP04-005) to keep the streets near• the project site clean;
c. The Ritter Center will continue to implement their security program on site during
operating hours to maximize enforcement of Ritter Center client behavioral policies and
ensure security on-site and in the project area, Ritter has also updated client management
policies to refuse services to clients who violate appropriate behaviors agreements that
impact neighboring businesses. The Ritter Center also has trained staff to manage any
difficult clients and works cooperatively with the San Rafael Police Department to
minimize impacts to adjacent properties;
f. No impact to neighboring businesses is anticipated from the proposed elimination of 5 on-
site parking spaces. The project site is in the Downtown Parking Assessment District,
which provides parking for sites LIP to a 1.0 FAR. The Ritter Center has on-going off-site
parking arrangements to lease space at the PG&E surface lot (on Lindaro Street between 2"d
Street and 3d Street). Ritter Center has secured 6 additional spaces in this lot to off -set the
loss of the 5 on-site parking spaces proposed to be eliminated. In addition, Ritter Center
has access to parking spaces at the Annex building at 815 Third Street;
g. The City's Building/Fire Prevention Division has reviewed the project and developed
conditions of approval that would ensure that the use would operate in a manner as
described and comply with all life and safety code requirements. Additional review will be
required upon submittal of a formal building permit application; and
h. The project will not have a significant environmental impact, and is exempt from CEQA
review per CEQA Guidelines Article 19 Categorical Exemptions, Section 15301 (Existing
Facilities) and Section 15311 (Accessory Structures) which exempts minor interior and
exterior alterations to existing structures, and the construction of minor structures accessory
to existing commerical, industrial or institutional facilities.
3) That the proposed project, as conditioned, complies with each of the applicable provisions of
the Zoning Ordinance, in that:
a. The project conforms to the requirements of Chapter 5 (Land Use Regulation for the 2/3
lvfUE Zoning District) as a conditionally permitted use;
b. The project is consistent'with the requirements of Chapter IS (Parking), because no on-site
parking is required for sites up to 1.0 FAR located in the Downtown Parking Assessment
District; and
c. The project applicant submitted a Use Permit amendment application, requesting review of
the proposed new 933 square foot medical modular and proposed increase in the client
caseload limit for the DSC and new medical modular on site.
Environmental and Design Review Amendment Findings
(ED 11-089)
1) The proposed installation of a new 933 square foot modular is in accord with the General Plan,
the objectives of the Zoning Ordinance and the purposes of this Chapter given that:
a. As documented in the Use Permit Findings la in this Resolution, the proposed project (as
conditioned) is consistent with General Plan Policies LU -9 (Intensity of Non -Residential
Development), LU -14 (land Use Compatibility), NH -4 (Property Maintenance), N'H-17
(Competing Concerns), NH -51 (Existing Business Areas), and CD -10a (Non -Residential
Design Guidelines);
b. The proposed project (as conditioned) conforms to the objectives of the Zoning Ordinance
Chapter 5 (Land Use Regulations), Chapter 18 (Parking), Chapter 22 (Use Permits) and
Chapter 25 (Environmental Design Review Permits) as discussed on Pages 5-8 of the
February 14, 2012 Planning Commission staff report. The proposed new medical trailer
would not be a new use but the relocation of the existing approved medical service in the
Day Services Center (DSC) trailer on site. The project site would eliminate 5 on-site
parking spaces, but the site is located in the Downtown Pat -king Assessment District and no
on-site parking is required. The proposed project is an amendment to a previously approved
Use Permit and the new modular would not represent a substantial increase in services
currently provided; and
c. The project has been reviewed by Planning staff for conformance with the applicable
design criteria established in Chapter 14.25 of the Zoning Ordinance and staff determined
that the proposed new modular, as conditioned, would be compatible in color and materials
with the existing buildings on site and would help reduce client congestion on the site and
surrounding vicinity, thereby improving the overall quality of the streets in the surrounding
neighborhood.
2) The project design, as conditioned, is consistent with all applicable site, architecture and
landscaping design criteria and guidelines for the Second/Third Mixed Use East (2/3MUE)
Zoning District in which the site is located given that:
a. The project is a conditionally approved use in the 2113 1\1UE zoning district and has been
operating under an approved Use Permit since 1993;
b. The proposed siding color (IN'imbus Gray) will blend in with the existing building colors on
the site; and
c. The site has existing landscaping and trees along the front of the property and also several
planter boxes placed throughout the site. Design Review Permit Condition of Approval #4
and #5 require that all existing landscaping (except the one tree proposed for removal) and
planter boxes be maintained and that new planter boxes be added to the north side of the
new modular.
3) The project design minimizes adverse environmental impacts given that:
a. The new modular would improve client access to medical services on site and reduce the
number of clients waiting on the street for services;
b. The proposed project was reviewed by applicable City departments and no adverse
environmental impacts were identified;
c. The proposed project would be constructed in compliance with all applicable local, State
and Federal building codes and health and safety standards; and
d. The proposed project is Categorically Exempt from the California Environmental Quality
Act pursuant to Article 19 Categorical Exemptions, Section 15301 (Existing Facilities) and
Section 15311 (Accessory Structures) of the CEQA Guidelines,
4) That the project design will not be detrimental to the public health, safety or welfare, nor
materially injurious to properties or improvements in the vicinity in that:
a. The new modular Would improve client access to medical services on site and reduce the
number of clients waiting in the street for services; and
b. The Ritter Center staff would continue the litter clean-up program (per Use Permit
Condition of Approval #8) and the security program (per Use Permit Condition of
Approval #13). The Ritter staff will also continue to coordinate with adjacent businesses
and The City of San Rafael to explore ways to reduce the impact from the homeless on the
businesses in the vicinity. Further, the City Council voted unanimously �to amend
Condition of Approval #5 to require monthly reports on the daily number of client Visits
and a limit in the client caseload to 60 clients/day), and add ConditionofApproval #16
(performance reports every 6 months) and Condition of Approval #17 (an operation plan to
address potential client overload),
BE IT FURTHER RESOLVED, that the City Council of the City of San Rafael in
denying the appeal from Hugo Landecker (AP 12-01) reaffirms the approval of the Use Permit
amendment (UPI 1-070) and Environmental and Design Review Permit amendment (ED 11-089)
subject to the following conditions of approval:
Use Permit Amendment (UPI 1-070)
Conditions of Approval
This Use Permit amendment (UPI 1-070) approves an amendment to a previously approved Use
Permit (UP04-005) and authorizes the relocation of the existing 600 square foot medical clinic
in the Day Set -vices Center (DSC) trailer to a new 933 square foot modular on the Ritter Center
site, In addition to the medical clinic, the following Ritter Center inventory of services,
previously approved per UP04-005, and described on page 2 of the Planning Commission staff
report dated February 14, 201.2 (Exhibit 6, Narrative Description Annendrnent, dated December
IIN
16, 2011, submitted by Ritter Center) will continue to be authorized at the Ritter Center as part
of this amended Use Permit amendment:
* Case Management
* Behavioral Health
* Day Services
* Food Pantry
* Emergency cloth ing/Goodwi I I Gift certificates
* Seasonal programs (Thanksgiving and Christmas)
2. No food services and no full kitchen shall be allowed in the existing Day Services Center
(DSC) or the new modular. No food of any kind shall be sold for consumption on the premises.
3. No overnight live-in use of the Ritter Center facility shall be allowed except one person
functioning as a night watch person.
4. Hours of operation for providing client services shall be from 6:00 am to 8:00 pm, seven days a
week. Evening use of the premises after 8:00 pm shall be limited to staff and Board meetings,
and live-in facilities for one night security guard.
5. Client caseload for the existing Day Services Center (DSC) and services in the new modular are
limited to a total of 60 clientL/day—averaged over one week. Commencing at occupancy and
occupation of the now modular, on the first day of each month, the Ritter Center shall submit
monthly reports to the Planning Division, which are to: a) provide a tally of the total number of
daily client visits during the previous calendar month; and b) identify the number of days the
"overflow plan" was implemented (per Use Permit Condition of Approval #17), The form of
this report shall be approved by the Planning Division and City Attorney prior to the issuance of
a building permit, and shall include verification under penalty of penury.
6, The applicant shall contact the Planning Division to request a final inspection, prior to the
issuance of the final building permit, The request for final inspection by the Planning Division
shall require a minimum of 48-hour advance notice.
7. All donated material shall be stored inside the buildings, No materials shall be stored at 12
Ritter Street or in the parking lot at 815 Third Street, or behind the fences adjacent to the
buildings at 12 Ritter Street at any time. Any additional storage building proposed to be
located on site must be approved by the Planning Division before installation,
8. The Ritter Center shall continue to provide a litter control program to monitor and pick up litter
within the neighborhood area of the Center a minimum of three (3) times per week.
9- The applicant shall continue to provide notice to all employees, volunteers and clients stating
that parking shall not occur on adjacent private lots, The notice shall include a list of available
public parking lots.
10. All clients shall be given a copy of the rules and regulations to be read and signed by all
incoming clients, House Rules shall at a minimum include the following:
a. No clients will be admitted which in the judgment of the Ritter Center staff are under-
the
nderthe influence of alcohol or other substances
b. Violent or threatening behavior will not be permitted
c. Failure to comply with the rules may result in eviction from the program and the
premises,
11. All clients shall continue to be screened for alcohol or drug use before receiving services and
the availability of services to clients shall be the decision of the operators of the Day Services
Center (DSC).
12. Clients who cause a peace disturbance or endanger staff or other clients shall not be allowed to
receive services from the DSC. Readmission of evicted clients shall be based on established
House Rules,
13. The DSC shall continue to maintain a security program during operating hours.
14. This Use Permit amendment (UPI 1-070) shall have no expiration date and shall run with the
land and remain valid regardless of any change of ownership of the project site, subject to these
conditions, provided that a building permit is obtained or a time extension request is submitted
to the City's Community Development Department within two (2) years of this approval or
until April 2, 2014.
15. On-going compliance with all conditions of approval shall be required to keep the Use Permit
Amendment valid. This Use Permit (UPI 1-070) may be called to hearing at any time by the
Planning Division in order to review compliance with the Conditions of Approval.
16, Six (6) months from the date of occupancy and operation, a performance report shall be
prepared by the Planning Division and shall continue to be prepared every six months
thereafter. This performance report shall report on the Center's adherence to the operational
conditions of approval regulating client limits, litter control and security, and shall include a
tracking of the numbers of police set -vice calls to the facility. Once completed, the performance
reports shall be forwarded to the Planning Commission and City Council. If, during the course
of monitoring, it is determined that the Ritter Center is out -of -compliance with conditions of
approval, the City can schedule the Use Permit for a City Council public hearing.
17. Prior to the issuance of a building permit, the Ritter Center management shall develop and
Submit to the Planning Division an operation plan to address potential client overflow for
medical services. The monthly monitoring report required by condition #5 above, shall identify
the days within the reported calendar month in which the overflow plan was required to be
implemented.
Environmental and Design Review Permit Amendment (ED11-089)
Conditions of Approval
Community Development Department - Plannin-c Division
I - The proposed 933 square foot modular shall be installed and designed in Substantial
conformance with the proposed site plan and elevations as presented for approval on plans
prepared by Fredric C. Divine Associates, date stamped Approved, February 14, 2012, and
shall be the same as required for issuance of a building permit, subject to the listed conditions of
approval. Minot, modifications or revisions to the project shall be subject to review and
approval of the Community Development Department, Planning Division. Modifications
deemed not minor by the Community Development Director shall require review and approval
by the original decision making body. A copy of the Conditions of Approval for P1311-089
shall be included as a plan sheet with the building permit plan submittal,
N
2. Approved colors are as shown on the approved color and material board. The approved color
for the exterior siding panels is Benjamin Moore Nimbus Gray 02131-50). The approved
window trim color is Benjamin Moore Snow White (40C-66). Any future modification to
colors shall be subject to review and approval by the Planning Division.
3, This Environmental and Design Review Permit amendment (ED1 1-089) shall be valid for two
years from the date of City Council approval, or until April 2, 2014, and shall become null and
void if building permits are not issued, or an extension is not granted before that time. Once a
building permit for the proposed site improvements is issued within the two-year period, then
the Environmental and Design Review Permit shall become valid and run with the land and will
not have an expiration date. On-going compliance with all conditions of approval shall be
required to keep the Environmental and Design Review Permit valid,
4. Landscaping shall be maintained as shown on plans presented to the Planning Commission on
March 23, 1993 and the City Council on April 19, 1993 (described as potted plants and vines)
except as amended on plans dated February 23, 2002, or alternate landscaping approved by the
City of San Rafael. New planter boxes shall be added to the north side of the new medical
trailer. Additional potted plants may be required to be added to the site, subject to Planning
Division review. Prior to issuance of a building permit, the applicant shall submit a
landscape plan for review and approval by the Planning Division.
5. All existing planter boxes shall be preserved and/or relocated to other areas of the project site.
All new and existing landscaping shall be maintained in a healthy and thriving condition, free
of weeds and debris. Any dying or dead landscaping shall be replaced in a timely fashion with
new healthy stock of a size compatible with the remainder of the growth at the time of
replacement.
6. Prior to issuance of the Building permit, the applicant shall submit a roof venting plan to
ensure all mechanical equipment (i.e., air conditioning units, meters and transformers) and
appurtenances not entirely enclosed within the structure (on side of building or roof) are
screened from public view. Prior to issuance of the building permit, the method used to
accomplish the screening shall be indicated on the building plans and approved by the Planning
Division.
7. All exterior lighting shall be shielded down. Following the issuance of a certificate of
occupancy, all exterior lighting shall be subject to a 90 -day lighting level review by the Police
Department and Planning Division to ensure compatibility with the surrounding area,
8. The applicant shall contact the Planning Division to request a final inspection, prior to the
issuance of the final building permit. The request for final inspection by the Planning Division
shall require a minimum of 48-hour advance notice,
9. Construction hours and activity (including any and all deliveries) are limited to the applicable
requirements set forth in Chapter 8.1331 of the San Rafael Municipal Code,
10. A copy of the Conditions of Approval for Environmental and Design Review Permit
amendment EDI 1-089 shall be included as a plan sheet with the building permit plan
submittal.,,
13
Communitv Development Department — Buildina Division
11. The design and construction of all site alterations shall comply with the 2010 California
Residential Code, 2010 California Building Code, 2010 Plumbing Code, 2010 Electrical Code,
2010 California Mechanical Code, 2010 California Fire Code, 2010 California Energy Code,
2008 Title 24 California Energy Efficiency Standards, 2010 California Green Building
zn
Standards Code and City of San Rafael Ordinances and Amendments.
12. A building permit is required for the proposed work. Applications shall be accompanied by
three (3) complete sets of construction drawings to include: (larger projects require 4 sets of
construction drawings).
Fire Department -Fire Prevention Bureau
13, In addition to a building permit, the new trailer may be required to comply with fire sprinkler
requirements. For fire sprinklers, a deferred submittal from the building permit submittal may
be allowed. The deferred submittal would be made to the Fire Prevention Bureau.
14, A Knox Box is required at the primary point of response to the building.
15. A tent permit may be required for the existing temporary tent between the Bouchard Building
and the Day Services Center. The City's Fire Prevention Bureau staff will review the tent as
pail of the formal building permit application process. Any permanent tent or canopy would
require a building permit.
16. Fire lanes must be designated; painted red with contrasting white lettering stating "No Parking
Fire Lane" A sign shall be posted in accordance with the CFC Section 503.3,
Department of, Public Works- Land Development
17. A grading permit is required from the City of San Rafael, Department of Public Works,
IS. Include and make pail of the project plans, the sheet noted "Pollution Prevention — Its part of
the plan." Copies are available on the City of San Rafael website vvww.cit, ofLsanrafael�.ot .
San Rafael Sanitation District
19. Provide a plan demonstrating how the restroom in the new modular trailer will be connected to
a sewer line.
20. If future modifications include a new sewer lateral, submit CiviVUtility plans that comply with
the San Rafael Sanitation District Standard Design requirements for Our review,
1, ESTHER C. BE1RNE, Clerk of the City of San Rafael, hereby certify that the foregoing
resolution was duly and regularly introduced and adopted at a regular meeting of the City Council
of said City held on Monday, the 2" day of April 2012, by the following vote, to wit:
AYES: COUNCILMEMBERS: Connolly, Heller, Levine, McCullough, and Mayor Phillips
NOES: COURNICILMEMBERS: None
ABSENT: COUNCILMEMBERS: None
ESTE ER C. BEIR-NE, City Clerk,
HE
Ritter Center
City of San Rafael Use Permit Report
October 2012 (October 12 - October 31)
I verify under penalty of perjury that the foregoing is true and correct at time of reporting.
Alt- il V
z �ilO'13
ef '
ct,
c
Diane Linn, Executive Dir or Executed on Date
Attachment 2
Client
Caseload
Po , e
w
Enacted?
Ezfilk
Day Week
F&I
.--. MAIVAME
MIITTLI I
M
M
BIT
----- -----
YOUR
MAYHEM
I verify under penalty of perjury that the foregoing is true and correct at time of reporting.
Alt- il V
z �ilO'13
ef '
ct,
c
Diane Linn, Executive Dir or Executed on Date
Attachment 2
Ritter Center
City of San Rafael Use Permit Report
November 2012
Date
Client
Caseload
Overflow Plan
Enacted?
Average
Caseload for 7 -
Day Week
11/01/2012
11/02/2012
51
60
No
No
11/03/2012
11/04/2012
0
0
No
No
11/05/2012
11/06/2012
74
52
No
No
68
No
43.
11/08/2012
37
No
11/09/2012
56
No
11/10/2012
0
No
11/11/2012
0
No
11/12/2012
1 59
No
11/13/2012
56
No
51
No
11/15/2012
53
No
11/16/2012:
54
No
11/17/2012
0
No
11/18/2012
0
No
11/19/2012
73
No
i1pip(O
67
No
44.1
11/22/2012
0
No
11/23/2012
11/24/2012
11/25/2012
11/26/2012
11/27/2012
0
0
0
73
63
No
No
No
No
No
'11/28/2bl2
80
No
11/29/2012
53
No
11/30/2012
76
No
Iverify under penalty ofperjury that the foregoing istrue and correct atdrneofreporting,
�Z 2
Diane Linn, urx, Execuove`u/neccor Executed on Date
Ritter Center
City of San Rafael Use Permit Report
December 2012
Date
Client
Caseload
Overflow Plan
Enacted?
--Av--erage
Caseload for 7 -
Day Week
12/01/2012
0
No
12/02/2012
0
No
12/03/2012
76
No
12/04/2012
61
No
12/05/2012
72
No
12/06/2012
58
No
12/67/2012
66
No
47.6
12/08/2012
0
No
12/09/2012
0
No
12/10/2012
75
No
12/11/2012
49
No
12/12/2012
78
No
12/13/2012
57
No
12A4/2012
68
No
46.7
12/15/2012
0
No
12/16/2012
0
No
12/17/2012
69
No
12/18/2012
65
No
12/19/2012
72
No
12/20/2012
61
No
12/21/2012
53
No
45.71
12/22/2012
0
No
12/23/2012
12/24/2012
12/25/2012
0
31
0
No
No
No
12/26/2012
0
No
12,427/2012
50
No
1212812012
55
No
19.41
12/29/2012
0
No
12130120121
12/31/20121
01
45
No
No
I verify nd,er penalty of perjury that the foregoing is true and correct at time of reporting.
rf I
I
Diane Linn, Executive Direct
Executed on Date
Ritter Center
City of San Rafael Use Permit Report
January 2013
Date
Client
Caseload
Overflow Plan
Enacted?
verage
Caseload for 7 -
Ray Week
01/01/2013
0
No
01/02/2013
70
No
01/03/2013
61
No
01/04/2013
62
No
01/05/2013
12
No
01/06/2013
0
No
01/Q7/2013
78
No
4o.4
01/08/2013
66
No
01/09/2013
89
No
01/10/2013
63
No
01/11/2013
81
No
01:/12/2013
0
No
01/13/2013
0'
No
81/14/2013
71
No
52.E
01/15/2013
64
No
01/16/2013
69
No
01/17/2013
58
No
01/18/2013
70
No
01/19/2013
0
No
01/20/2013
0
No
'01/21/20113
C}
No
37,3;
01/22/2013
79
No
01/23/2013
60
No
01/24/2013
78
No
01/25/2013
84
No
01/26/2013
0
No
01/27/2013
0
No
01/2/2013
100
No
57.3
01/29/2013
78
No
01/30/2013
81
No
01/31/2013
76
No
I veri under penalty of perjury that the foregoing is true and correct at time of reporting,
bane i inn, Exec��tive i3f for Executed on gate
Ritter Center
City of San Rafael Use Permit Report
February 2013
Date
Client
Caseload
Overflow Plan
Enacted?
Average
Caseload for 7 -
Day Week
2/1/2013
58
No
2/2/2013
0
No
2/3/2013
0
No
2/4/2013
70
No
2/5/2013
46
No
2/6/2013
63
No
2/71A13,
66
No
43.3
2/8/2013
48
No
2/9/2013
0
No
2/10/2013
0
No
2/11/2013
65
No
2/12/2013
48
No
2/13/2013
51
No
01$
50
No
2/15/2013
57
No
2/16/2013
0
No
2/17/2013
0
No
2/18/2013
0
No
2/19/2013
64
2/20/2013
78
-No
No
2/21/2013
66
No
2/22/2013
73
No
2/23/2013
0
No
2/24/2013
2/25/2013
*2/26/2013
0
54
36
No
No
No
*Data Entry may be incomplete for these days due to report due date
} verify under penalty ofperjury that the foregoing is true and correct aitime rfnepordnIg.
Diane Linn, Executive Director Executed on Date
Ritter Center
City o f San Rafael Use Permit Re -port
March 2013
D:ate :
Client
Caseload
OverflowPlan
Enacted?
erage
Caseload foi-7-
Day Week
3/1/2013
50
No
3/2/20131
0
No
3/3/2013
0
No
3/4/2013
3/5/2013'®54
61
No
No
3/6/2033
58
No
3/7/2613
56
No
39.9
3/8/2013
62
No
3/9/2013
18
No
3/10/2013
0
No
3/11/203.3
-76
No
3/12/2013
58
No
3/18/2013
62
No
3/14/2013
61
No
48.1
3/15/2013
45
No
3/3:6/2013
0
No
3/17/2013
0
No
3/18/2013
73,
No
3/19/2013
73
No o
3/20/2013
64
No
3/21/2013
56
No
44.4
3/22/2013
3/23/2013
312412013
50
0
0
No
No
No
3/25/2013
3/26/2013
54
63
No
No
3/27/2013
63
No
3/28/2013
55
No
403
3/29/2013
56
No
3/30/2013
3/31/2013
0
0
-No
No
C ,, (-,, I hy of e . UrVthatthe foregoIng is true and correct attime of reporting.
-H I V.,( Urti, er pena v, 1) rJ
Diane Linn, Executive _diWector ExeCLIted on Date
Ritter Center
City of San Rafael Use Permit Report
April 2013
I verify under penalty of perjury that the foregoing is true and correct at time of reporting.
Mane Linn, executive D rectiort/ 'Executed on Date
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Ritter Health Center
Policy and Procedure
Policy: Client Overflow Management
The Ritter Health Center will closely n\onborthedailyusageofthwR0erHealthCenterand
Ritter Day Services Center by unduplicated clients to assure adherence to the city mandated
uuageUnmitspertheUsePermn|tpassodbytheSanRafae|OtyCound|onApri|2,~2012. Since
Ritter operates appointment for these services on a "first come, first served" basis, a plan for
managing the "overfloxv''registrations will beestablished.
Procedure:
1, The San Rafael City Council set an average daily maximum for unduplicated clients seen
at the existing Day Service Center modular and new Ritter Health Center modular
averaged over the course of a seven day week. The maximum was set at no more than
60 unduplicated clients on average per day over the seven day week.
3. Daily and weekly usage totals for the Day Services Center (DSC)and the Ritter Health
Center /RHC>are entered 6vRitter Center staff into the agency's client database, Client
Services Network from Bell Data Systems, which is also utilized as the County ofK4ar|n'm
HUD -mandated Homeless Management Information System (HK4|S).This data is
reviewed by senior staff members and the agency's Executive Committee of the Board
of Directors.
3. Average daily numbers for each full seven day week will be reported to City of San
Rafael Planning staff utilizing a reporting template approved by the City of San Rafael
Planning Department.
4. To better manage patient flow into the Ritter Health Center, established patients who
have chronic illnesses will be offered afternoon appointments in lieu of 'drop in'
registration. This will reduce the number ofpatients who are arriving inthe early
morning when the DSC iyoperating atfull capacity.
5. |fneed exceeds demand for available space inthe Ritter Health Center (i.e. more
� `
patients arrive after maximum registrations have been accepted), drop in patients will
be offered an appointment for the following day, or given a cab voucher and referred to
the Marin General Emergency Room mMarin Community Clinics depending onthe
severity of the condition.
6. Patients, who are registered patients etMarin Community Clinic and referred hlRitter
Center will be accommodated at the clinic only if space is available for that day.
Policy: Overflow Management
June 6, 2012
Attachment 4
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Performance Report -Supplemental Questions and Ritter responses
May 31, 2013
1. A narrative report describing the daily activities on site in terms of the operation of the
DSC and the medical modular. How is the new medical modular working out? Is there a
demand for more than 15 clients/day and how is this handled?
Ritter response: The daily activities of the Day Service Center include providing shower and
laundry facilities to clients by appointment. Clients may make appointments to take three
showers each week and to do their laundry one time each week. The medical modular building
provides patients with primary medical care services, conducts physical and mental work
readiness exams, and provides public health immunizations and medical clearances for other
programs that assist Marin residents.
There are some days where more than 15 patients seek assistance at the medical modular. These
days are handled like any other day as Ritter Center has the capacity to serve more than 15
patients unless there is an unexpected staffing shortage.
2. A description of litter control measures and if litter has been a problem. Is there a staff
person responsible for clearing trash in the area on a daily basis?
Ritter response: There is, at times, some litter that is visible in the neighboring areas of Ritter
Center. Ritter Center has one staff member, our Outreach and Community Relations worker,
who does a walk of the area most mornings and picks up litter~ that is readily visible.
Additionally, Ritter Center volunteers, often times community service volunteers who are doing
Hours in lieu of paying violation tickets they cannot afford, walk the surrounding area most
weekdays to pick up litter and beautify the neighborhood. Ritter Center exceeds the frequency of
litter abatement required in its use permit.
3. A description of the security measures in place (number of staff, hours of patrol) and
how Ritter is interacting with adjacent businesses in terms of any parking issues, or
business/client conflicts.
Ritter response: Ritter Center employs a full time Outreach and Community Relations employee
who keeps an eye on the Ritter campus and neighboring areas to ensure that Ritter clients are
acting appropriateli> and refrain from parking in neighbors' private lots. ff a parking issue does
occur, Ritter Center makes an announcement over the paging system to let the vehicle owner
know that it must be moved or will be towed away. 1NTeighboring businesses have the Outreach
worker 's phone number and call him if they have any issues that need to be addressed. In
addition to the Outreach worker, Ritter Center also contracts with Barbier Security to have a
uniformed certified security guard on-site for 16 hours each week, most often 8:30am- :30pm on
.11ondays and Fridays. Barbier Security also conducts a nightly patrol of the Ritter Center
premises every night to ensure that the property is secure over night.
w
4. Please report out on the Overflow Management Plan and why it has never been
implemented. I would think that if there were 89 clients on the site in one day, that at some
point, the need would have exceeded the available space.
Ritter response: The Overflow Management Plan has never been utilized since Ritter Center has
never exceeded the daily client caseload average for any given week. Even on a rare day where a
larger than usual number of clients is seeking services at the Day Service Center and Medical
Modular, Ritter Center has been able to accommodate them. Showers and Laundry are by
appointment, so clients can only receive these services if they have an appointment or if there is
a cancellation. Medical patients generally drop-in to receive services without an appointment.
Sometimes patients must wait to see a medical professional. This is where having a spacious new
waiting room has come in very handy.
5. Medical clients: While the medical modular has the capacity to serve more clients,
Ritter indicated in the use permit application that the 60 clients/day included 15 medical
patients/day. Can you give me some idea of how many more medical patients (above 15
clients/day) are typically seen at the clinic? Do they also have to have an appointment for
the showers/laundry service?
Ritter response: Every day is different as indicated by our reports, and the clinic does not routinely
set appointments based on a model of barrier free access to medical care. If a number of drop-in
patients seek non -urgent care at the clinic in a short period of time, they are seen on a first come,
first served basis. Ritter's clinic staff is very experienced at managing this process. Patients may
need to spend 15-35 minutes in the clinic waiting room before being seen by a medical provider. The
new medical modular has given both the clinic and the DSC expanded waiting room space, allowing
clients to wait in much less crowded quarters and reduces the need for people to wait outdoors.
Approximately a half hour before the clinic closes each day, the last patient is allowed to sign -in for
service and will be seen after all other patients previously signed -in have been seen. Patients seeking
service after this time are advised that the clinic is not seeing any other patients that day and may
return the next business day. If patients have an urgent matter that cannot wait, they are directed to
Marin General.
6. Barbier Security: Can you give me a sense in hard numbers on how often the security
guard has to get involved with parking issues or general complaints? Does security export
directly to you or Ben? What hours does he patrol at night? Any issues at night over the
past 6 months?
Ritter response: In addition to a full-time Outreach worker, whose duties should be detailed in the
Planning Department's report, Ritter Center also contracts with Barbier Security to have a
uniformed, certified security guard on-site for 16 hours each week, most often 8:30am-4: 30pm on
2Mondays and Fridays. Barbier Securuy also conducts a nightly patrol of the Ritter Centerpremises
every night to ensure that the property is secure over night. The security guard works in tandem with
the Outreach worker to de-escalate any, corflicts which may arise.
2
The most common intervention involves clients who attempt to bring alcohol on site. These clients
are informed about the agency's alcohol free policy and are asked to leave the organization's
property. Repeated infractions of this policy can lead to denial of services for a specified period of
time. Ritter Center's Outreach worker, who is experienced in recovery from alcohol abuse, engages
these clients to contemplate detoxification and treatment. If any of these clients begin to express an
interest in detoxltreatment, the Outreach worker warmly hands the client off to one of Ritter Center's
certified substance abuse counselors and helps support both the client and the counselor in the
process of entering the client into a detoxltreatment program.
In the rare circumstance when a client does not respond to Security andlor Outreach's de-escalation
efforts, the agency will call the San Rafael Police Department for assistance. Oftentimes, just the act
oj'taking out a cell phone and informing the client that the police are being called will cause the
client to calm down and leave the property without further incident.
7. On January 9, 2013, there were 89 clients listed as the client caseload. How does this
break up in terms of services rendered on that day? Can you provide some idea of how the
site is managed with 89 clients on site? It seems that the daily number of clients would be
pretty much the same since the showers/laundry are by appointment only (40 maximum
per day), and there were to be 15 medical clients seen each day. Why is the client caseload
so high then? Is there any system in place to keep Ritter clients on site while they wait?
Ritter response: As indicated in our use permit reports, the number of clients seeking services at the
DSC and Medical Clinic on a given day is variable. Even on high-volume days, Ritter Center is able
to accommodate the number (clients seeking these services during business hours. The addition of
the medical modular has greatly expanded the waiting area available to clients seeking services.
Clients in both facilities now have more chairs and more room when waiting for their services. There
are some afternoons when a patient will seek medical services after the sign-in of the last patient of
the day. As noted earlier, these patients are advised that they may return for service during the next
business day or they have an urgent condition that cannot wait they are directed to Marin General
Hospital for urgent care services.
d
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(a (a Page I of I
Caron Parker
From: Hugo & Cynthia Landecker [clandecker@saber.net]
Sent: Wednesday, May 23, 2012 10:16 PM
To: Paul Jensen; Caron Parker
Subject: Fwd: Ritter group
Paul, Caron,
Just wanted to let you know that much hasn't changed on Ritter Street (See the email below). If
you recall, Patty Klein had submitted a letter in this regard when the Ritter expansion was being
considered. Now Ritter has a guard stationed at their entry gate that is about 20 feet from the
Klein site. Guess the guard can't see what is going on.
Thanks,
Hugo Landecker
Begin forwarded message:
From: "Patty Klein" <kIeintvC@-earthlink. net>
Date: May 22, 2012 3:40:48 PM PDT
To: "Hugo & Cynthia Landecker" <clandeckerCa)-saber. net>
Subject: Re: Ritter group
2MM
While juggling our own work load last week on 5/16 we observed at
least 4 cars that day that parked in our lot to go to the Ritter
Center. We were only able to get the license plate #'s of 2 of the
4 cars and filed a Code Enforcement Complain Form on 5/17.
I am aware that the use permit does not specify that patrons of
Ritter Center are NOT to use our lot but only that Ritter
Center NOTIFY their patrons not to use the surrounding business
lots. So I was not disappointed when I received a phone call from
D.J. at Code Enforcement this morning explaining that my
complaint was a police matter not a code enforcement matter (yet
he must know that the police do not enforce parking issues on
private property). D.J. did say he would notify Diane Linn to let her
know she needs to keep on top of this. No wonder the records
show no problems reported, everything must be alright.
Looking over the conditions of the Use Permit, I just do not see
Code Enforcement accepting any complaints unless they were to
come from within the Ritter Center operation rafting on themselves.
Thanks for all that you do to bring this issue out into the light.
Patty
5/25/2012
Page 1 of 1
0 0
Caron Parker
From: Hugo & Cynthia Landecker [
Sent: Friday, May 25, 2012 1:33 PM
To: Paul Jensen; Caron Parker
Subject: Fwd: San Rafael Group
Paul, Caron,
Here is another email for your file on Ritter Center. See below.
Hugo Landecker
Begin forwarded message:
From: "Charles Y.C. Jo" <
Date: May 24, 2012 11:06:36 AM PDT
To: "'Hugo & Cynthia Landecker"' <
Subject: RE: San Rafael Group
I had three different people try to buy alcohol for the minors yesterday.
After I refuse to sell alcohol to them. They all headed back to Ritter
house.
I called Ritter to let them know what was going on. In return they told me
to call SRPD. It was not there problem!
I informed them I have already call the SRPD. I never received a return
call from SRPD regarding this matter.
Charles
5!`25%2012
Page 1 of 2
0 (a
Caron parker
From: Caron Parker
Sent: Thursday, May 24, 2012 10:22 AM
To: 'Hugo & Cynthia Landecker'
Cc: Paul Jensen
Subject: RE: Ritter group
Hugo -
Actually, the use permit does have condition of approval # 9 which states:
"The applicant shall continue to provide notice to all employees, volunteers and clients stating that
parking shall not occur on adjacent private lots. The notice shall include a list of available public
parking lots. "
I assume that Klein TV has signs posted in the parking lot to alert drivers about illegal parking and that
unauthorized vehicles will be towed. I don't believe Code Enforcement gets involved with parking
violations on private property. However, if Ritter patrons are parking at Klein TV, this is a violation of
the use permit conditions of approval. I understand that it would be frustrating for Klein TV.
Patty Klein is free to send me an e-mail to report illegally parked cars, if she can demonstrate the cars are
connected to Ritter patrons. The protocol would then be for Planning to ask Code Enforcement to go out
to the site and verify the complaint. Unfortunately, most likely the car would be gone by the time Code
Enforcement arrived. I suggest Patty Klein call Ritter directly to report the illegally parked vehicle. This
will get immediate action. Or she can choose to have the car towed (I am not sure about the rules for
towing cars, but Patty can check with SR Police). If we get to a point when Code Enforcement can
verify that the illegally parked car is connected to Ritter Center, then the City can issue a Pre -Citation for
a use permit violation. Otherwise, all I can do is to keep a record of all complaints in the Ritter project
file. There will be a performance report to the Planning Commission and City Council every 6 months.
This is the kind of information I would put in the report.
Can you please pass this e-mail along to Patty Klien? I would be happy to talk with her.
Caron Parker
City of San Rafael
Associate Planner
415-485-3094
Caron.parker�2cityofsanrafael.org
From: Hugo & Cynthia Landecker [mailto:clandecker@saber.net]
Sent: Wednesday, May 23, 2012 10:16 PM
To: Paul Jensen; Caron Parker
Subject: Fwd: Ritter group
Paul, Caron,
Just wanted to let you know that much hasn't changed on Ritter Street (See the email below). If
you recall, Patty Klein had submitted a letter in this regard when the Ritter expansion was being
considered. Now Ritter has a guard stationed at their entry gate that is about 20 feet from the
Klein site. Guess the guard can't see what is going on.
Thanks,
Hugo Landecker
5/2512012
FROM: Lieutenant Ralph Pata, San Rafael Police Department (via e-mail)
To: Caron Parker, Associate Planner
SUBJECT: Ritter Center Service calls
Date: June 10, 2013
There are a couple of things that might impact the numbers. First, the more
officers I have to look at an issue, the more numbers are generated. If you look
at the "Quality of Life Initiative" entry found at the Ritter Center statistics after the
trailer was installed, you will see an entry there that you don't see 6 months
prior. During that time we took on issues at the Transit Center and surrounding
area. The bottom line is that I had more officers tasked to this geographical area
to deal with the Transit Center and the result included the area around the Center
to include Ritter.
What is interesting to me are the decrease in some of the lesser crimes and
increase in robbery and theft in the neighborhood. Also what I found interesting
was an increase of Mental Health evaluations. All but one of the post trailer
installation - Mental Health calls were initiated by Ritter Center staff.
Wilm iii: i 11 N
Marin Bev. Outlet 24 Calls / Contacts 23
Walgreens 145 Calls / Contacts 117
Ritter Center 128 Calls / Contacts 120
Types of calls:
Without breaking this down to each and every call, I summarized the calls so the
reader can get a better understanding of the types of calls.
Marin Bev. Outlet:
Prior to trailer - Unwanted subject calls, 2 Mental Health calls, Theft, Person
contact, Sleeper and 2 Traffic Stops
AFTER the trailer was installed the number of thefts elevated from 1 to 4.
Unwanted persons elevated from 4 to 5.
Walgreens:
Prior to trailer - a large number of Unwanted subject calls, a large number of "Out
with subject" calls, 5 panhandler calls a large number of traffic stops, suspicious
person calls and Extra Patrol.
i
AFTER the trailer was installed - more public intoxication calls and arrests, more
thefts, the same amount of "Unwanted persons, " fewer Traffic Stops and Extra
Patrols.
Ritter Center:
Prior to trailer - 4 Fight calls, 11 Unwanted Person calls, 9 Alcohol violations (to
include open container and public intoxication), 28 "Out with Subject" contacts, 5
"Welfare Checks," 2 Mental Health Evaluations.
AFTER the trailer was installed 5 fight calls. 2 Robbery Reports, 1 Robbery
Arrest. 10 Unwanted Persons. 5 Thefts, 5 Mental Health Contacts, 5 Alcohol
violations ( to include public intoxication and DUI), 13 "Out with Subject"
contacts, 13 Quality of Life Initiative contacts, 1 Sleeper, 3 "Welfare Checks."
CITY OF SAN RAFAE
INSTRUCTIONS: USE THIS FORM WITH EACH SUBMITTAL {}FACONTRACT,
ORDINANCE OR RESOLUTION BEFORE APPROVAL BYCOUNCIL /AGENCY.
SBRA/SDCCAGENDA ITEM NO. 4^a
DATE OF MEETING: June 17, 2013
FROM: Paul Jensen, Community Director (CP)
//uP/\R/pauNT: Community Development
DATE: June 10, 2013
TITLE OF : Performance Report for 12Ritter Street (UP11-O70). Per City Council Resolution 13321.
the Planning Division will present a Performance Report on the Ritter Center's adherence to the operational conditions
of approval regulating client limits, litter control, security and police service calls to the facility of operations after 6
months nfoperations (between October 2O12and April 2013).
0%"
Departmenoi—rector (signature)
APPROVED ASCOUNCIL /AGENCY
APPROVED AS TO FORM:
City Attorney (sig'nafure) 1)