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Agenda Item No: 6. a
Meeting Date: June 2, 2014
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Prepared by: C 1-,byr Manager Approv
Paul A. Jensen, Comm&fiy Development Director (RB)
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2) Resolution authorizing the City Manager to execute First Amendment to an Agreement for
Professional Code Enforcement Services with CSG Consultants, Inc, (CSG) to provide
continued Code Enforcement Services for Massage Ordinance enforcement plementatio
and I
3) Request for direction to set aside funds in FY14-15 budget for costs associated with
implementation and enforcement of Massage Ordinance.
RECOMMENDATION: Staff recommends that the City Council:
1. Adopt Resolution; and
2. Authorize the set aside of the additional funds of budget allocation for FY14-15 to cover
legal and administrative costs associated with the continued implementation of the program.
BACKGROUND:
The City's Massage Ordinance was last updated in 2010, which was prompted by changes in
State Law and modifications made by the City to achieve better compliance and enforcement.
Immediately following adoption of the ordinance, the Police Department, which was assigned to
implement and enforce the ordinance, experienced substantial budget and staff reductions.
Therefore, from 2010-2013, there was limited implementation and enforcement of the Massage
Ordinance.
Amongst growing concern from the public and the City Council in the spring of 2013, the Council
directed staff to re-initiate the enforcement and implementation of the City's Massage
Ordinance. The Police and Community Development Departments worked together to develop
various options, ranging from increased, periodic enforcement to full, proactive administrative
and criminal enforcement. These options were presented to the City Council andultimately,
Community Development Department (Code Enforcement Division) was assigned to take the
lead for this program with a focus on the administrative -type enforcement. The Council
authorized allocation of $100,000 for a one year pilot program to hire a consultant to implement
the ordinance to its fullest and report back near the end of the one year period to evaluate the
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program's successes/failures. The following represents some key milestones since the initiation
of the pilot program:
In August 2013, the City Council authorized a contract with CSG Consultants for a one
year pilot program, with a maximum budget of $100,000.
Between August and October 2013, staff worked with the consultant to develop th
program (framework, tracking software, forms, processes, checklists, and training)
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In October 2013, a letter was mailed to all existing massage establishments informing
them of the re-initiation of the program, requiring that they register with the City within 3
days of the letter, informing them of the operational rules, and notifying them of
upcoming inspections. I
November 2013 to current, Inspections and enforcement has occurred at over 59
massage establishments in the City.
ANALYSIS:
Implementation and enforcement of the massage ordinance remains one of the City's top
priorities as it relates to continued improvement of our Downtown area and economic
development. With reduced staffing levels, in the Police Department and Community
Development Department (Code Enforcement Division), the City is not able to take on the
comprehensive implementation of the ordinance as currently prescribed. The hiring of a
consultant to assist in the implementation and enforcement of the ordinance has been
necessary to complete the one year pilot program.
One important note is that not there are many law abiding massage establishments, where the
business owners and practitioners comply with all state and local laws. The focus of this
program has been to inspect all establishments, and focus the enforcement on those that violate
the ordinance. It is important to note that it is only a subset of all massage establishments that
repeatedly violate state law and local ordinance as well as engage in questionable behavior.
Many of the City's establishments are compliant with the ordinance.
This past year, the City hired an outside consultant to provide the bulk of the staffing needed to
implement the ordinance. The following represents a to -date summary of pilot program:
Status of current contract: The current contract has a one year term, ending August 19, 2014
and a maximum budget of $100,000. Through April 30th, $89,237 of the $100,000 budget
allocation has been used. It is expected that the remaining $10,763 of the budget will last
through May 31, 2014.
Key Statisfics: In evaluating the performance of the program these past 9 months, there are a
few important notes and some key statistics.
1 The program and the administrative process had to be bu i It -from -scratch. The first 3
months of the program required a significant amount of staff time to develop the
program, (ie. creating an inventory of massage businesses and practitioners,
developing inspection checklists, application forms, etc., developing tracking methods
configuring the permit tracking software to manage the program, and training for contra
staff). The contractor helped in this as well, but the majority of this work was performed
by staff . I
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2. The following represents some key statistics on the findings during the one year trial
period:
Massage Establishments Registered
59
Number of Certified Massage Practitioners employed at the 59
Establishments
170
Number of Inspections Conducted
241
Number of Violations Discovered
258
Number of Citations Issued
82
#of Businesses cited 2 or more times
29
Amount of Citations Issued (thru 5/23)
$811125
Amount of Citations Collected (thru 5/23)
$727133
Citations appealed
3
# of massage establishments permanently closed
0
# of massage establishments temporarily closed
3
Establishments brought up for Revocation/ Suspension
1
*A revocation hearing to revoke/suspend a license for one establishment is Curren
underway. A hearing was held on May 21st and has been continued to June 18'h 1
Successes: The following is a summary of the successes of the program to date:
Gained attention of massage establishment. Most massage businesses now know that th(&
City is proactive and diligent in inspecting massage establishments to ensure that they
follow State law and our local Massage Ordinance.
Difficulty in Massage Businesses Trying to Sell. Anecdotally, we have heard that many
massage businesses are now trying to sell and are experiencing difficulty in selling given
reluctance of new owners to take on a business with the increased scrutiny and
enforcement.
• Citation revenue. Revenue collected from citations has been an unexpected success. When
the program was initiated, citation revenue was not a factor nor initially factored into the pilol
program budget to off -set the costs of the contractor; however, to date, citation revenue has
covered nearly 72% of the program's costs ($100,000) for the first year.
• Pursue Revocation/S uspens ion. To date, we brought a revocation case to revoke/suspend
the license of one establishment that demonstrated repeated and serious violations of the
ordinance to a hearing.
Flexibility in inspections. Bringing on a consultant has allowed the City to inspect at all hours
of day or night and on weekends, which we would not have been possible through use of
city staff (as City staff has set work hours).
Changed practices in some establishments. This focus has resulted in many businesses
improving their business practices to achieve compliance with the ordinance (i.e. more
proper dress, wearing of ID badges, doors not being locked).
Temporarily closed three establishments. Temporary closure (voluntary) has been achieved
with three establishments as a cooling off period after repeated violations were discovered.
Slowdown of business. We have heard from many different businesses, potential buyers of
massage businesses and massage practitioners that the massage business in some of the
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establishments has slowed down. This has translated to more days/hours closed anli
practitioners scared to work.
Working Relationship with CAMTC. The City has developed a working relationship with the
quasi -state agency California Massage Therapy Council (CAMTC) in charge of registering
and permitting the individual massage practitioners and CAMTC. We are communicating our
findings and inspection results and hope they will ultimately use that data to pursue their
own enforcement actions against the individual practitioners, which the City does not
regulate or permit.
Slight improvement of appearance. Appearance of some of the establishments has slightly
improved I including less open signs, more open windows.
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Management and Staff Time. The City does not have a budgeted Code Enforcement
Manager position, so the management of the Code Enforcement, including the new pilot
program, has been absorbed by Planning Manager. This addition of responsibility has
shifted and reduced the management of Current and Long Range Planning activities. In
addition, given the limited budget, the hours that the consultant is here, does not meet the
demand of massage businesses coming in with questions, changes to registration, etc. T i
consultant cannot keep up with volume of calls, questions, appointments, and this puts
impacts on other departments with limited staffing, primarily cashier/ business license staff
and planning counter staff.
Citation Appeals/Revocation process. The process for citation appeals and revocation
hearings are extremely time consuming and divert from the main duties of registering and
inspecting massage establishments. Staff has been able to pursue only one potential
revocation for a business with repeated and egregious violators during the pilot program
(commenced on May 21st and was continued until June 1 8th) . Furthermore, most of the work
to prepare the required evidence and staff report has been done by one of the current
inspectors (taking them away from inspections) and the Planning Manager (further depleting
their already -limited capacity).
Safety/Allegations. By using our pilot program budget efficiently (one officer on inspections),
there has been an increased exposure to safety concerns for the officer and allegations of
improper conduct against the officers.
Ability to catch violations. By using one officer for inspections to maximize budget, it limits
our ability to discover, identify and adequately photograph violations. Many violations are
moving out back doors and clean-up of violations occurs by time officer enters the premises.
Many violations are remedied, by time officer gets in back (i.e. dresses pulled down, robes
put on,
Locked door exclusion. State law and thus our local ordinance allow the front door of a
massage esta ilishment to be locked when the business is staffed by one person only. This
law has proven to be an advantage to the business operator, even when more than one
person/staff is on site. All these businesses have security cameras at their entry doors,
which provide an immediate image of the visitor. By time officer enters, if at all, violations are
often fixed or removed.
Public concern and expectation. The initial public concern was about prostitution, customer
traffic at all hours, and number and appearance of these establishments. Once we started
the program, most of the public concerns then focused on human trafficking. Human
trafficking is a complex issue. It is much more than what Code Enforcement officers have
expertise or authority to enforce, and it is much more complex than what a single city can
.2ddress. Human trafficking is a regional/international issue and need law enforcement
involvement. The District Attorney has recently started a task force on this issue.
Pushing activity underground. Our attention to this program has seemed to push activity
further away from the stationary business locations to mobile or non -fixed storefronts, thus
making it difficult to track and enforce.
Transient Business . Massage is a very transient business, and businesses find ways
to work around regulations. We require a change in registration every time employees
change, which is a frequent occurrence in this industry. The requirement for the businesses
to change registration results in constant paperwork and data entry on our part.
Lang uage/comm u nication. For many of the business owners and practitioners English is not
their primary language so communication is difficult and time consuming.
Next Steps: On May 5, 2014, the City Council conducted a study session on the massage
ordinance, and to receive a report on the status of the pilot program. Staff reported many of the
same facts as presented in this report. At the conclusion of the study session, the Council
expressed its intent to continue the program for another year and continue to seek to eliminate
all massage establishments the repeatedly violate our ordinance. At that time, the Council
asked what it would take to continue this endeavor and address some of these challenges. The
following is a summary of the items that would be needed to further implement and enforce the
ordinance in a more rigorous fashion for another fiscal year.
Additional Contractual Services
1 AdministrativelCounter Technician to deal with the volume of questions, paperwork,
questions that come in person or over the phone, data entry for registration, checking
state credentials, etc. Furthermore, this would allow for more efficient use of inspectors
time by a person at a cheaper billing rate than an inspector. The proposed billing rate for
an admin/counter person is $65/hr. and it is anticipated that this person would average 3
days/week at 6 hours day.
2 Lead Code Enforcement OfficerlProgram Manacier to deal with day to day operations.
Management in Community Development is already extremely limited. Currently, the
Planning Manager has not only manages the complex current and long range planning
functions but, for the past two years, has assumed management of the entire Code
Enforcement Division. With the addition of managing the massage enforcement
program, the ability for the Planning Manager to provide efficient oversight of the
Planning and Code Enforcement Divisions has been greatly impacted. Therefore, it is
proposed that one of the current contract inspectors be assigned as a lead officer to- a)
handle the day-to-day management of the massage program; b) address issues as they
surface; and c) serve as a liaison with department management on a weekly basis.
Furthermore, with more potential citation appeals and revocation hearings, the Program
manager would take the lead in preparing these reports and evidence. This lead officer
would also supplement in performing inspections. The proposed billing rate for this
contact person would be $92.00 per hour, and it is anticipated that this officer would
work two i. "eat eight hours day.
3 Code Enforcement Inspectors to continue to do inspections. Currently, we have two
officers who do the inspections, with one of the two, doing most of the paperwork,
administrative work, registration, etc. the rate for the officers would continue to be
$85/hr. and it is anticipated that we would use 1-3 inspectors a week, for an average of
8-24 hours a week. We would schedule on a weekly basis, with some weeks having low
inspection and some weeks with heavy inspections.
CSG consultant has prepared a scope of work, with the hourly rates for each of these positions,
which is provided in Exhibit B to the Draft Resolution.
Safety/Inspection Eguipment
During this year, we have identified some concerns for the safety of our contract code
enforcement officers as well as their ability to quickly document violations. Inspecting
massage is not like typical code enforcement as issues of violation are in flux, and are not
stationary (e.g., a fence built without permit, or high -growing weeds or inoperable vehicles).
Massage deals with people, their dress and other items that can be corrected in one
second. In addition, we have experienced the potential for allegations of improper conduct to
be charged against our officers during inspections One solution that we would like to pursue
is to outfit our officers with body cameras, similar to those that the Police Department now
use. This will go a long way in helping address this issue. There will be a cost to purchase 3
of these cameras and that is included in the other administrative costs that are being
requested for this program. It is anticipated to cost less than $3,000 for the three cameras.
Associated Costs
During this year, we have also found that there are other associated costs to the program,
that weren't anticipated, but have been absorbed, resulting in budget overruns in the City
Attorney's office budget during the 1 st year pilot program. These include:
1 . Legal assistance to hearing officer. The first hearing officer for a revocation was
assigned to a Captain in the Police Department. Although the Captain's time is part of
current budget, the existing outside counsel for the Police Department was brought on to
advise and assist the Captain in serving as the hearing officer. In addition, a court
reporter was required to take a transcript of the proceedings. The costs from the Vt
revocation hearing to date are nearly $5,000.
2. Hearing officer for potential appeal to revocation/sus pension. Our Code allows an appeal
process if a massage certificate is revoked/suspended by the initial hearing officer. The
City would have to use an outside hearing officer, namely the State of California Office of
Administrative hearings, an independent hearing body to serve in this function. It is
anticipated that if we receive such an appeal, the cost for a hearing officer, including
court reporter, would be around $15,000-$20,000 for one appeal of a revocation.
Therefore, as part of this program, staff is requesting that an additional $30,000 (aside from
the contract with CSG) to cover the associated costs listed above and the purchase of body
cameras.
Additional Changes to Program or Ordinance
In addition to enhancing these contractual code enforcement services, staff has and will
continue to pursue:
1 Changes to State legislation to assist cities in addressing the issues of the enforcement
of massage establishments. The City Manager recently sent a letter to the State
supporting Assembly Bill (AB1 147) which is intended to revise the state laws dealing
with massage and return more control to cities.
2. Consider further refinements or changes to our Massage Ordinance to make it more
effective and address any loopholes or issues we have faced to date, Once we see the
outcome of the current revocation hearing we are prosecuting and following the changes
being considered to state law, we will revisit our ordinance to see ways to potentially
reduce allowable hours of operation for massage establishment, pursue financial
penalties on property owners if a message business violates the ordinance, enatin
the locked door loophole (assuming state law changes). i
3. Increasing fines for violations. City staff, led by the Police Department is currently
reviewing the current fines schedule, which was last updated in 2004. A comprehensive
update will be brought to the Council in summer/fall of 2014 for consideration. Increasin
of massage fines is under consideration. I
Revised Contract: Based on the discussion above, the 1 st amendment to the Professional
Services Agreement with CSG Consultants is presented to the Council for consideration. This
amendment would do the following:
1. Increase the term of the current one year contract set to end August 19, 2014 1
September 30, 2015; and
2. Increase the maximum budget of the current, contract from $100,000 to $320,000, an
increase of $220,000 to cover continued implementation of the Massage Ordinance for
another one year with additional resources as noted above.
FISCAL IMPACT: Execution of the First Amendment to the Agreement for Professional
Planning Services would result in a significant fiscal impact to the City. However, the Massage
Ordinance and the initiation of the massage inspection program has been a priority for the City
and the City Council has expressed its intent to continue and increase the program this coming
fiscal year. The expenditure for this contract will be administered through the City's Massage
Ordinance Implementation Special Fund (31059-07). The program is funded by General Fund
allocation through the Council's priority setting. The amendment to the agreement would result
in $220,000 that would be set aside for the Massage Ordinance enforcement/implementation for
FY 2014-2015 and part of FY2015-16. The contract for the Massage Ordinance services would
be within the $250,000 maximum allocation recommended by staff to be set aside by the
Council.
In addition, the implementation of the program will require an additional set aside of $30,000
General Fund monies to cover other associated costs with the implementation of the Massage
Ordinance, namely hearing officer time, court reporter time and purchase of body cameras. The
set-aside of the $30,000 money for associated costs, in conjunction with the $220,000
maximum contract cost for contract staff, would be within the $250,000 maximum allocation
recommended by staff to be set aside by the Council.
It is important to note that during the one year pilot program, $72,000 of citation revenues were
collected for violations of the Massage Ordinance. This citation revenue was an unexpected
benefit of the increased enforcement and, as a result, reduced the net cost of the 1st year of the
program from $100,000 to $28,000. Although we do expect citation revenues in the future
through increased enforcement, the amount is not guaranteed and at some point, there may be
a diminishing return and the current rates cannot be guaranteed. If establishments close or
violations are not found, then citations would not be issued. Staff would recommend that a
conservative estimate for citation revenue for the next year to be $70,000.
OPTIONS: The following options may be considered by the City Council -
1 Authorize the City Manager to the First Amendment for Professional Code Enforcement
Services with CSG Consultants, Inc; or
2. Authorize the City Manager to execute the First Amendment for Professional Code
Enforcement Services with CSG Consultants, Inc, with certain modifications; or
3. Delay the execution of the Agreement for Professional Services, and provide direction to
staff .
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ATTACHMENTS:
1. Resolution with attachments:
Exhibit A First Amendment to Agreement for Code Enforcement Services for
Massage Ordinance/Implementation between City cif San Rafael and
CSG Consultants, Inc.
Exhibit B Amended Proposal to the City of San Rafael for Code Enforcement
Services for Massage Ordinance EnforcementlImplementation, dated
Amended May 20, 2014.
.r I
RESOLUTION OF i OF OF 1 RAFAEL
AUTHORIZING MANAGER i EXECUTE 1 FIRST AMENDMENT
O AN AGREEMENT FOR"PROFESSIONAL
CODE ENFORCEMENT
SERVICESi 1 i PROVIDE i1
ENFORCEMENT i• CONTINUED MASSAGE
ORDINANCE
ENFORCEMENT
/IMPLEMENTATION,
(Term of Agreement:
# a s . a i. to September s total
not-ts i i■ i■ budget
-exceed
WHEREAS, on .August 19, 2013, the City Council adopted Resolution No. 13587, which
authorized the execution of an .Agreement for Professional Code Enforcement Services with CSG
Consultants, Inc. (CSG) to provide code enforcement services for Massage Ordinance
enforcement/ implementation. The Agreement for Professional Services establishes a budget
limit of $100,000 and a term limit ending on August 19, 2014; and
WHEREAS, as part of the authorization for a one year pilot program, the City Council
requested a status report to evaluate whether the program should continue after the one year term;
and
WHEREAS, on May 5, 2014, the Community Development Department staff presented
an update on the one year pilot program at a City Council study session, reporting on the Endings
of the program to date, as well as the successes achieved and challenges faced during the one
year trial period, and
WHEREAS, the maximum budget authority established under the current Agreement for
Professional Services is nearly depleted; and
WHEREAS, at the conclusion of the May 5, 2014 study session, the City Council
directed staff to prepare an amendment to the Professional Services Agreement for consideration
by the Council at an upcoming City Council meeting. As part of the amendment, the Council
expressed its intention to continue the program with enhancement and increased enforcement and
inspection, and
WHEREAS, Development staff identified • scope services
included in the amendment,additional codeenforcement
technician, • enforcement manager manage day to # operations massage
program; additional program; and
WHEREAS, at Consultant, (Consultant)
Amended Proposal to the City ofSan Rafaelfor Code Enforcement Servicesfor Massage
Ordinance 1 dated #
anticipated list of
activities/tasks and the hourly rate for performance these and said
proposal is attached Agreement Professional Services; and
WHEREAS, the costs associated with the Consultant's interim professional, Code
Enforcement Services have been set aside and allocated by the City Council from available
resources at the end of the 2013/2014 fiscal year as one time monies for this task. A budget
amendment to increase the total maximum not -to -exceed budget for the next one year of the
program by $220,000 has been included,, for a total not -to -exceed budget of $320,000.
NOW, THEREFORE, BE IT RESOLVED that the City Council of the City of San
Rafael does hereby authorize the City Manager to execute, on behalf of the City, the First
Amendment to an Agreement for Professional Code Enforcement Services with CSG
Consultants, Inc. in the form attached herewith.
1. Esther C. Beime, Clerk of the City of San Rafael, hereby certify that the foregoing Resolution
was duly and regularly introduced and adopted at a regular meeting of the City Council of the
City of San Rafael, held on Monday, the 2"d June, 2014, by the following vote, to wit:
AYES: Councilmembers.- Bushey, Colin, Connolly, McCullough and Mayor Phillips
NOES: Councilmembers: None
ABSENT: Councilmembers: None
ef ..A9W4R0,<.t
Esther C. Beime, City Clerk
Exhibit A First Amendment to Agreement for Code Enforcement Services for Massage
Ordinance/Implementation between City of San Rafael and CSG Consultants, Inc.
with attached Amended Proposal to the City of San Rafael for Code Enforcement
Services for Massage Ordinance Enforcement/Implementation, dated Amended
May 29, 2014.
IN
FIRST AMENDMENT TO AGREEMENT FOR CODE ENFORCEMETIT
SERVICES FOR MASSAGE ORDINANCE
ENFORCEMENT/IMPLEMENTATION
This First Amendment is made and entered into this 2 nd day of June, 2014 by and
between the CITY OF SAN RAFAEL (hereinafter, "CITY"), and CSG Consultants,
(hereinafter, "CONTRACTOR").
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WHEREAS on August 19 2013 CITY and CONTRACTOR entered into an
agreement entitled "Agreement for Code Enforcement Services for Massage Ordinance
Enforcement/Implementation" (hereinafter, "AGREEMENT"); and
WHEREAS., CITY and CONTRACTOR wish to amend AGREEMENT to modify th
DUTIES OF CONSULTANT to include the ability for CONTRACTOR's personnel to provide,
counter technician services, enhanced day to day oversight by the lead inspector, increased 11
flexibility in field inspector scheduling, additional team inspections at non-traditional times; ani
WHEREAS, CITY wishes to amend AGREEMENT to modify the COMPENSATION
by increasing the total in the amount of Two Hundred and Twenty Thousand Dollars
($220�000.00).
WHEREAS, CITY and CONTRACTOR wish to extend the TERM OF AGREEMENT
extending through September 3 01h '2015.
NOW, THEREFORE, CITY and CONTRACTOR agree to the following
modcations to the AGREEMENT:
1. Delete the DUTIES OF CONTRACTOR section of the AGREEMENT and substitute:
"CONTRACTOR shall perform the duties and/or provide services as described in
Exhibit "B" attached hereto and incorporated herein as well as other duties as assigned by
Project Manager necessary to enforce and implement the City's Massage Ordinance."
2. Delete the first paragraph of the COMPENSATION section of the AGREEMENT and
substitute:
"For the full performance of the services by CONTRACTOR described herein, CITY
shall pay CONTRACTOR for the hours of work at the hourly rates,, and for the
authorized expenses, as specified in Exhibit "B"'. the total not to exceed payable to the
Consultant under this Agreement is therefore increased by Two Hundred and Twenty
Five Thousand Dollars ($220,000.00) from One Hundred Thousand Dollars
($100,000.00) to Three Hundred and Twenty Five Thousand Dollars ($320,000.00).
3. Delete the first sentence in the TERM OF AGREEMENT section of the AGREEMENT
and substitute:
"The services to be performed under this AGREEMENT, as amended, shall commence
on September I't, 2013 and extend through September 3 01h , 2015."
All other terms of the AGREEMENT which are not in conflict with the provision of this
First Amendment shall remain unchanged in full force and effect. In case of a conflict in the
terms of the Agreement, the provisions of this First Amendment shall control.
IN WITNESS WHEREOF, the parties have executed this First Amendment as of the
day, month and year first above written.
CITY OF SAN RAFAEL CONTRACTOR
NANCY MACkLE, City Manager
0-mume-UT i IN0
ROBERT F. EPSTEIN (City--orney
WORSOLE DA W= 2 OU91 0011,
Code Enforce ent Serv*ices for Massage
Ord*inance Enforce ent I pie entat'lo
PRE PARE D BY
CSG Consultants,, Inc.
"T TO I a L7 W A X 1
CSG Consultants, Inc. 1 1700 Arnphlett Blvd. Suite 300 1 San Mateo.. CA 94402
Phone (650) 522-2500 1 Fax (650) 522-2599 www.csgengr.com
San Mateo * Pleasanton * Newman # Sacramento * Salinas * Santa Ana
Exhibit "B"'
City of San Rafael
1400 Fifth Avenuc
P-0 Box 151560
San Rafael, CA 94915-1560
Attn: Mr. Raff I BoloyanPlanning Manager
Re: Amended Proposal for Code Enforcement Services for Massage Ordinance Enforcement/
Implementation
CSG is pleased to provide this amended proposal for contractual code enforcement services for up to
one (1) additional year period to enforce and implement the City of San Rafael's Massage Ordinance
(Program).
CSG has a thorough understanding of the needs of the City of San Rafael, building upon our past year of
experience implementing the Program. Robert L. Cushing will continue to serve as Project Manager for
this contract. Our office and contact information is as follows:
Robert L. Cushing I Code Enforcement Manager
1700 South Amphlett Boulevard 13 rd Floor
San Mateo, CA 94402
(650) 522-2500 Phone 1 (650) 333-0854 Cell
robertc@csgengr.com
We look forward to continue our services to the City of San Rafael and are available to answer any
questions you may have regarding our services and staffing.
Sincerely,
Cyrus Kianpour,
President, CSG Consultants., Inc.
. r '
1700 South Amphlett Boulevard, ' Floor; San Mateo, CA 94402
Phone: 650-522-2500; Fax: 650-522-2599
Email: csgstaff@csgengr.com; Online at www.csgengr.com
www#nlin
Scope of Work
CSG's Code Enforcement Manager (Manager) will oversee all CSG staff performance, conducting
Trequent reviews of the Officers' program implementation progress and case management. With input
from the Officers, the Manager will recommend and, with approval from the Planning Manager, initiat
solutions that address specific problems or that will produce a more efficient and effective program fo
the City. The Manager will participate in team meetings with members of City departments as needed
and will be available to accompany code enforcement officers, police officers, and staff as well as
representatives of other agencies on field visits when needed. Additionally, the Manager may be calle
upon to attend department mertings,. committee meetings and City Council meetings as the Program
Personnel
The followingteam members will be •assigned to this project. An •organizational chart indicating CSG's
proposed staff is provided below.
• Robert Cushing, Code Enforcement Manager
• Lamonte Mack, Code Enforcement Lead Officer
Randy Sweet, Code Enforcement Officer
Gary Kornahrens, Code Enforcement Officer
Tracy McKnight, Counter Technician
As -Needed Code
Enforcement Support
Gary Kornahrens
I
Fee Schedule
The fee schedule for the proposed one (1) year period of work is as follows:
Code Enforcement Services
Code Enforcement Officer/ Related Support Personnel $85
Counter Technician $60
Hourly rates include overhead costs including, but not limited to, salaries, benefits, workers compensation insurance, and travel
and office expenses.
9
CommunlWy Development Department
INTER -DEPARTMENTAL MEMORANDUM
DATE: May 30, 2014
TO,-. Mayor Phillips and City Council Members
FROM: of oyan, Planning Manager,t,
SUBJECT: Revised Proposal for Code Enforcement Services for Massage Ordinance
Enforcement/implementation - Item 6a on June 2, 21014 City Council
meeting
The proposal that was included inyour staff report for the Massage Ordinance contract has been
modified to provide some additional clarity and definition. Therefore, staff is recommending that this
revised proposal (dated May 29, 2014) replace the one that Was Included as Exhibit 6 to the
Attachment 1 (Draft Resolution) of the staff report for item 6.a
AM ENDED PROPOSAL TO THE
of San Rafael
C*Ity
JV% a
Code Enforcement bervices for Massage
Ordinance tnTorcement) Implementation
CSGConsultants,
k
Mateo12SIM
CSG Consultants, Inc* 11700 Amphlett Blvd, I Suite 300 1 San Mateo, CA 9440
San Pleasanton
n• Newman Sacramento Salinas Santa #
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City I! f San Rafae
1400 Fifth Avenu
P.0 Box 151560
San Rafael, CA 94915-1560
Attn: Mr. Raffi Boloyan, Planning Manager
Re.- Amended Proposal for Code Enforcement Services for Massage Ordinance Enforcement/
Implementation
CSG is pleased to provide this amended proposal for contractual code enforcement services for up to
one (1) additional year period to enforce and implement the City of San Rafael's MassaOrdinance
ge
(Program).
CSG has a thorough understanding of the needs of the City of San Rafael, building upon our past year 01
experience implementing the Program, Robert L Cushing will continue to serve as Project Manager for
this contract. Our office and contact information is as follows-,
Robert L. Cushing I Code Enforcement Manager
1700 South Arnphlett Boulevard 13"' Floor
San Mateo, CA 94402
(650) 522-2500 Phone 1 (650) 333-0854 Cell
robertc@csgengr,corn
We look forward to continue our services to the City of San Rafael and are available to answer any
questions you may have regarding our services and staffing.
Sincerely,
Cyrus Kianpour, P.E.,
Pre5ident, CSG Consultants, Inc.
1700 South Amphlett Boulevard, V Floor; San Mateo, CA 94402
Phone: 650-522-2500; Fax: 650-522-2599
Email- csgstaff@csgengr.com; Otifine at www.csgengr.com
Scope of Work
Personnel
The following team members will e-_- to this project. An organizational chart ■® CSG's
proposed staff is provided below.
0 Robert Cushing, Code Enforcement Manager .
0 Lamonte Mack, Code Enforcement Lead Officer
o Randy Sweet, Code Enforcement Officer
<, Kornahrens., Code Enforcement Off icer
Tracy McKnight, Counter Technic'
ian
Program Manager
Lamonte Mack
QA/QC
Robert Cushing
Inspection
As -Needed Code
I..'riforcement Supporl
Gary Kornahrens
Fee Schedule
The fee schedule for the proposed one (1) year period of work is as follows-,
Code Enforcement Services
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Code Enforcement Manager $92
Code Enforcement Officer / Related Support Personnel
Counter Technician
Hourly rates include overhead costs including, but not limited to, salaries, benefits, workers compensation insurance, and travel
and office expenses.
CITY OF SAN RAFAEL
INSTRUCTIONS: USE THIS FORM WITH EACH SUBMITTAL OF A CONTRACT, AGREEMENT,
ORDINANCE, OR.RESOLUTION BEFORE APPROVAL BY COUNCIL / AGENCY.
SRRA / SRCC AGENDA ITEM NO. V - CL
FROM: Raffi ori loyan, Planning Manager
DATE: May 22, 2014
TITLE OF DOCUMENT: Resolution of the City Council of the City of San Rafael authorizing the City
Manager to execute a First Amendment to an Agreement for Professional Code Enforcement Services wit
CSG Consultants, Inc, CSG) to provide Code Enforcement Services for continued Massage Ordinance
Enforcement /implementation.
(Term of Agreement: extended to September 30, 2015, with a total budget amount not -to -exceed
$3207000.00)
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Department Hea4l (signature)
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