HomeMy WebLinkAboutCM Growing Resident Engagement and Transparency (GREAT) Report PPT0� S AIV
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COMMUNITY ENGAGEMENT ACTION PLAN
2015
WHY DID WE START THIS PROJECT?
Improve community engagement
Improve government transparency
Reach out to stakeholders on critical issues
Reach out and seek input on issues in the ways people prefer
GREAT CITY COUNCIL SUBCOMMITTEE
Mayor Gary Phillips
Councilmember Kate Colin
City Manager Nancy Mackle
Assistant City Manager Jim Schutz
Management Analyst Rebecca Woodbury
Library Director Sarah Houghton
MAY 2014 COMMUNITY SURVEY
OVER 1,000 RESPONSES
IN ENGLISH AND SPANISH
DEVELOPED A DRAFT LIST OF INITIAL
STRATEGIES AND TOOK THAT BACK TO THE
COMMUNITY
OCTOBER 2014 COMMUNITY MEETINGS AND AN
ADDITIONAL SURVEY
65 MEETING ATTENDEES
55 SURVEY RESPONSES
FIVE PRIMARY STRATEGIES
TO INCREASE COMMUNITY ENGAGEMENT
AND GOVERNMENT TRANSPARENCY
1. DEMYSTIFY LOCAL GOVERNMENT.
CLARIFY CITY PROCESSES AND HOW TO
ENCOURAGE EFFECTIVE PARTICIPATION IN
CIVIC AFFAIRS. BETTER COMMUNICATE THE
TYPE OF ENGAGEMENT THAT WE ARE SEEKING
ON A GIVEN TOPIC AND HOW REPRESENTATIVE
GOVERNMENT EFFECTIVELY FUNCTIONS.
2. ENGAGE EARLIER.
GET THE WORD OUT EARLY TO THE COMMUNITY
ON PROJECTS AND PROGRAMS, INCLUDING
ITEMS ON BOARD AND COMMISSION AGENDAS,
TO INCREASE PARTICIPATION PRIOR TO CITY
COUNCIL MEETINGS AND DECISIONS.
3. HABLE ESPANOL.
IMPROVE COMMUNICATION AND SOLICITATION
OF FEEDBACK FROM OUR SPANISH-SPEAKING
COMMUNITY.
4. ENHANCE TECHNOLOGICAL
TOOLS.
UTILIZE TECHNOLOGY FOR IMPROVED
COMMUNICATION, TRACKING, AND ONLINE
RESOURCES AND ENGAGEMENT.
5. CLOSE THE FEEDBACK LOOP.
COMMUNICATE BETTER ABOUT THE
ENGAGEMENT PROCESS AND THE FEEDBACK
THAT WAS RECEIVED. LET PEOPLE KNOW
ABOUT DECISIONS AND ANY FOLLOW-UP
ACTIONS OR NEXT STEPS.
TWO PRIMARY RECOMMENDATIONS
Form a City staff communications committee.
Research the possibility of hiring or contracting a public information officer or
communications coordinator, full or part time, for the next fiscal year.
OPTIONS BEFORE COUNCIL TONIGHT
Accept the GREAT subcommittee's report and recommendation.
Reject the GREAT subcommittee's report and recommendation,
and ask us to return with a different set of strategies and action
items.
Approve specific strategies and/or action items, and reject
others, asking staff to return with a modified report at a future
meeting.
Recommendation: Accept the GREAT subcommittee's report and
recommendation.
QUESTIONS?