Loading...
HomeMy WebLinkAboutED Downtown Streets Team 2015C'ryoF�,. Agenda Item No: 4. b Meeting Date: July 6, 2015 SAN RAFAEL CITY COUNCIL AGENDA REPORT Department: Economic Development Prepared by: Stephanie Lovette, Managers_ City Manager Approval: &lE-GJ SUBJECT: RESOLUTION OF THE SAN RAFAEL CITY COUNCIL AUTHORIZING THE CITY MANAGER TO ENTER INTO AN AGREEMENT FOR SERVICES WITH THE DOWNTOWN STREETS TEAM IN AN AMOUNT NOT TO EXCEED $172,000 RECOMMENDATION: Adopt Resolution authorizing the City Manager to enter into an agreement with the Downtown Streets Team to provide cleaning services on Downtown streets and sidewalks and in the City owned garages and provide employment training for Team members. BACKGROUND: In October 2012 staff presented recommendations regarding homelessness and the quality of life in Downtown San Rafael. The staff recommendations were developed from the work of the City Council subcommittee and a community stakeholders group. The City Plan provides a multipronged approach, with short-term and long-term strategies to address mental health, avenues to assist those without housing reintegrate into the community, crime, fire danger, affordable housing, and public education. The main points of the City's Plan are: • Mental Health - Hiring of a mental health professional in the San Rafael Police Department, increased coordination among the service providers. • Crime - Increasing Downtown foot patrol to three officers, creation of the Special Operations Unit consisting of a Sergeant position that oversees the work of the SRPD mental health professional, the Downtown foot patrol and the SRPD Ranger positions. • Fire Danger - Increase the hours for the SRPD Ranger position, institute a zero tolerance policy for camping outside of the legally approved campsites in China Camp. • Affordable Housing - Continuation of existing City programs. Adoption of the 2015-2023 housing element which provides updated information on the community's housing needs and lists the sites available for housing. • Public Education - Regular community meetings on the City's Homeless Action Plan and posting the City's Plan and plan progress reports on the City's website. FOR CITY CLERK ONLY File No.: P - 3 -543 * (+ .13 - f �z> Council Meeting: 6 moo/ Disposition: IQE5oG-o ;pion..' SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 2 ANALYSIS: One of the strategies for helping the members of the street population reintegrate into the community is through the Downtown Streets Team. The Downtown Streets Team provides employment readiness experience through cleaning up Downtown. The Downtown Streets program creates volunteer opportunities for homeless persons, in exchange for vouchers for food and/or housing. The model strives to rebuild lives and restore the dignity of the participants. The Streets Team has found that serving the cormnunity through work teams prepares members for permanent employment and housing. The Streets Team works in groups of twelve volunteers with oversight by a staff person. The members work for up to twenty hours per week in exchange for food and/or housing vouchers. The remaining 20 hours of the "work week" are reserved for job search activities, including a nine -week job search skills class. The program is based on a "ladder of success" with participants graduating into leadership positions within the team. Streets Team staff works with each team member to remove barriers to housing, employment, and self -sustainability. I he Streets Team has provided a good complement to existing services for the street population without duplicating efforts. Marin County has a variety of employment related services for lower income residents including Homeward Bound's New Beginnings Center, the Marin Employment Connection, and the Conservation Corps. However, some members of the street community are not ready to access those programs. The Streets Team provides a highly supportive program that helps participants become ready to access existing employment opportunities and programs while giving back to the community. As shown in the attached report, the program has been a huge success. The initial City contract listed several success measures including a team of twelve people with eight people obtaining permanent employment during the first year. During Fiscal Year 2013-14, the initial year of the program, the weekly teams averaged 25 persons and a total of 23 people found permanent employment. In the second year of the program, the City contract required a 15 person weekly team with 15 members obtaining permanent jobs. Twenty-one Team Members found employment during the second year of the program. The 2015-16 contract will require a 20 person weekly team with 20 members obtaining pennanent employment. The overall success metrics for the initial two years are as follows: • Participation —An average of 4 new people have tried to join the team per week. The team size has been consistently between 25-30 persons per week. • Peer to peer outreach - A total of 190 people have attended one or more Team meetings. This represents about 45% of the San Rafael homeless population in the 2013 point in time count. • Employment — A total of 44 Team Members have found employment and 2/3 of those people kept the job for at least six months. • Increased self-sufficiency - Team Members complete self-sufficiency test every six months and 80% of the Team Members have improved their self-sufficiency scores. • Strong mental health outcomes - Street Teams estimates about 64% of Team Members have received alcohol and drug treatment services and 25% of the current Team Members are shared clients with a mental health organization. SAN RAFAEL CITY COUNCIL AGENDA REPORT / Page: 3 • Downtown Beautification - The Street Teams completed 28,550 hours of cleaning of City streets, sidewalks, and public parking areas in Downtown. The Streets Team has also created excellent partnerships in the community. The San Rafael Streets Team Project Director is an active participant in the County's 10 year Plan To End Homelessness meetings, is a member of the County's Health Management Information System selection committee, and participates in monthly meetings with mental health providers. The Streets Team has also created a good working partnership with the business community through its eight person business advisory committee. The group includes representatives from the Business Improvement District and the San Rafael Chamber of Commerce. Renaissance Center also supported the Team by providing office space and support services. Andrew Hening, the San Rafael Project Director, was in the 2013-14 class of the San Rafael Chamber Leadership Group. FISCAL IMPACT: The first and second years of the project were funded by a joint effort of the City of San Rafael, the County of Marin, the Marin Community Foundation, and Kaiser Permanente. Marin General Hospital and Sutter Health will each contribute $10,000 to the 2015-16 program year. In 2015-16, the County of Marin will be entering into a direct contract with the Downtown Streets Team this year in the amount of $100,000 and therefore will not participate in the City's contract. Therefore, the City's contract will be reduced from the $272,000 to $172,000. The funding for the full contract amount has been allocated in the Homeless Initiative Program. Staff anticipates the source of the full contract funding will be as follows: $ 10,000 Sutter Health $ 10,000 Marin General Hospital $ 50,000 Other sources including Marin Community Foundation and Kaiser Permanente $102,000 City of San Rafael The San Rafael Chamber of Commerce and Business Improvement District will continue to offer the Team in-kind services. In addition, the San Rafael Chamber of Commerce provided an additional $1,700 contribution that was paid directly to the organization in 2014-15. Community members have also provided direct funding which has been used to expand the number of persons on the Team. OPTIONS: 1) Adopt the Resolution authorizing the City Manager to enter into an agreement with the Downtown Streets Team in a form to be approved by the City Attorney. 2) Request changes to the resolution. 3) Reject the Resolution. ACTION REQUIRED: Adopt Resolution. ATTACHMENTS: Attachment A — Report from Downtown Streets Team on the program success metrics Resolution with Exhibit A RESOLUTION NO. 13968 RESOLUTION OF THE SAN RAFAEL CITY COUNCIL AUTHORIZING THE CITY MANAGER TO ENTER INTO AN AGREEMENT FOR SERVICES WITH THE DOWNTOWN STREETS TEAM IN AN AMOUNT NOT TO EXCEED $172,000 THE CITY COUNCIL OF THE CITY OF SAN RAFAEL HEREBY RESOLVES to approve and authorize the CITY MANAGER and CITY CLERK to execute, on behalf of the City of San Rafael, an agreement for services with Downtown Streets, Inc., dba Downtown Streets Team, to conduct the third year of a volunteer work experience program for homeless persons, in an amount not to exceed $172,000, in a form to be approved by the City Attorney, that incorporates the Scope of Services for Fiscal Year 2015-2016 attached hereto as Exhibit A; and The City Council further resolves that this contract will be supported by contributions deposited in the Homeless Initiative Program and which have been appropriated in the fiscal year 2015- 2016 budget; and The City Council further resolves to waive competitive bidding with respect to this Agreement, pursuant to San Rafael Municipal Code Section 2.55.070(D), based upon the prior experience that the Downtown Streets Team has gained in performing similar services for the City since July 1, 2013, their ability to seamlessly continue such services for the City, and the lack of other qualified organizations that could effectively operate a similar program in the City. I, ESTHER C. BEIRNE, Clerk of the City of San Rafael, hereby certify that the foregoing resolution was duly and regularly introduced and adopted at a regular meeting of the City Council of said City held on Monday the sixth day of July, 2015, by the following vote, to wit: AYES: COUNCILMEMBERS: Bushey, Gamblin, McCullough & Mayor Phillips NOES: COUNCILMEMBERS: None ABSENT: COUNCILMEMBERS: Colin ESTHER C. BEIRNE, City Clerk AGREEMENT FOR PROFESSIONAL SERVICES FOR IMPLEMENTATION AND MANAGEMENT OF A VOLUNTEER WORK PROGRAM SERVICE THE HOMELESS This Agreement is made and entered into this first day of July, 2015, by and between the CITY OF SAN RAFAEL (hereinafter "CITY"), and Downtown Streets, Inc., DBA the Downtown Streets Team, a 501(c)(3) organization, (hereinafter "CONTRACTOR"). RECITALS WHEREAS, the CITY, the Downtown Business Improvement District and other members of the community desire to assist persons experiencing homelessness to rebuild their lives and engage in a meaningful contribution to the San Rafael community; and WHEREAS, the CONTRACTOR has the experience and expertise to implement and manage a volunteer work experience program in partnership with the CITY, the San Rafael business community and local non -profits that serve the homeless; and WHEREAS, the CITY desires to utilize the services of the CONTRACTOR to implement and manage a volunteer work program for persons experiencing homelessness; and WHEREAS, the CITY has waived competitive bidding with respect to this Agreement, pursuant to San Rafael Municipal Code Section 2.55.070(D), based upon the prior experience that the Downtown Streets Team has gained in performing similar services for the City since July 1, 2013, their ability to seamlessly continue such services for the City, and the lack of other qualified organizations that could effectively operate a similar program in the City. AGREEMENT NOW, THEREFORE, the parties hereby agree as follows: PROJECT COORDINATION. A. CITY. The City Manager shall be the representative of the CITY for all purposes under this Agreement. Economic Development Manager, Stephanie Lovette, is hereby designated the PROJECT MANAGER for the CITY, and said PROJECT MANAGER shall supervise all aspects of the progress and execution of this Agreement. B. CONTRACTOR. CONTRACTOR shall assign a single PROJECT DIRECTOR to have overall responsibility for the progress and execution of this Agreement for �ll11axLYA CONTRACTOR. Andrew Hening is hereby designated as the PROJECT DIRECTOR for CONTRACTOR. Should circumstances or conditions subsequent to the execution of this Agreement require a substitute PROJECT DIRECTOR for any reason; the CONTRACTOR shall notify the CITY within ten (10) business days of the substitution. 2. DUTIES OF CONTRACTOR. CONTRACTOR shall perform the duties and/or provide services as described in Exhibit "A" attached and incorporated herein. 3. DUTIES OF CITY. CITY shall cooperate with CONTRACTOR in his performance under this agreement and shall compensate CONTRACTOR as provided herein. 4. COMPENSATION. For the full performance of the services described herein by CONTRACTOR, CITY shall pay CONTRACTOR a total amount NOT to exceed $172,000, including the cost of local business license taxes as described in Section 21. Payment will be made monthly upon receipt by PROJECT MANAGER of an invoice submitted by CONTRACTOR. 5. TERM OF AGREEMENT. The term of this Agreement shall commence upon the date of execution of this agreement and shall end on June 30, 2016, unless such Agreement is terminated before such date as provided in Paragraph 6. 6. TERMINATION. A. Discretionary. Either party may terminate this Agreement without cause upon thirty (30) days written notice mailed or personally delivered to the other party. B. Cause. Either party may terminate this Agreement for cause upon ten (10) days written notice mailed or personally delivered to the other party, and the notified party's failure to cure or correct the cause of the termination notice, to the reasonable satisfaction of the party giving such notice, within thirty (30) days of the receipt of said notice. C. Effect of Termination. Upon receipt of notice of termination, neither party shall incur additional obligations under any provision of this Agreement without the prior written consent of the other. D. Return of Documents. Upon termination, any and all CITY documents or materials provided to CONTRACTOR and any and all of Contractor's documents described in paragraph 7 below, shall be delivered to CITY as soon as possible, but not later than thirty (30) days after termination. 7. OWNERSHIP OF DOCUMENTS. The written documents and materials prepared by the CONTRACTOR in connection with the performance of its duties under this Agreement shall be the sole property of CITY. CITY may use said property for any purpose, including projects not contemplated by this Agreement. INSPECTION AND AUDIT. Upon reasonable notice, CONTRACTOR shall make available to CITY or their agents, for inspection and audit, all documents directly related to Contractor's performance of its duties under this Agreement. CONTRACTOR shall fully cooperate with CITY or their agent in any such audit or inspection. 9. ASSIGNABILITY. The parties agree that they shall not assign or transfer any interest in this Agreement nor the performance of any of their respective obligations hereunder, without the prior written consent of the other party, and any attempt to so assign this Agreement or any rights, duties or obligations arising hereunder shall be void and of no effect. 10. INSURANCE. A. Scope of Coverage. During the term of this Agreement, CONTRACTOR shall maintain, at no expense to CITY, the following insurance policies: 1. A commercial general liability insurance policy in the minimum amount of one million dollars ($1,000,000) per occurrence/two million dollars ($2,000,000) aggregate, for death, bodily injury, personal injury, or property damage. 2. An automobile liability (owned, non -owned, and hired vehicles) insurance policy in the minimum amount of one million dollars ($1,000,000) dollars per occurrence. 3. If any licensed professional performs any of the services required to be performed under this Agreement, a professional liability insurance policy in the minimum amount of two million dollars ($2,000,000) per occurrence/four million dollars ($4,000,000) aggregate, to cover any claims arising out of the CONTRACTOR's performance of services under this Agreement. Where CONTRACTOR is a professional not required to have a professional license, CITY reserves the right to require CONTRACTOR to provide professional liability insurance pursuant to this section. 4. If it employs any person, CONTRACTOR shall maintain worker's compensation and employer's liability insurance, as required by the State Labor Code and other applicable laws and regulations, and as necessary to protect both CONTRACTOR and CITY against all liability for injuries to CONTRACTOR's officers and employees. CONTRACTOR'S worker's compensation insurance shall be specifically endorsed to waive any right of subrogation against CITY. B. Other Insurance Requirements. The insurance coverage required of the CONTRACTOR in subparagraph A of this section above shall also meet the following requirements: 1. Except for professional liability insurance, the insurance policies shall be specifically endorsed to include the CITY, its officers, agents, employees, and volunteers, as additionally named insureds under the policies. 2. The additional insured coverage under CONTRACTOR'S insurance policies shall be primary with respect to any insurance or coverage maintained by CITY and shall not call upon CITY's insurance or self-insurance coverage for any contribution. The "primary and noncontributory" coverage in CONTRACTOR'S policies shall be at least as broad as ISO form CG20 0104 13. 3. Except for professional liability insurance, the insurance policies shall include, in their text or by endorsement, coverage for contractual liability and personal injury. 4. The insurance policies shall be specifically endorsed to provide that the insurance carrier shall not cancel, terminate or otherwise modify the terms and conditions of said insurance policies except upon ten (10) days written notice to the PROJECT MANAGER. 5. If the insurance is written on a Claims Made Form, then, following termination of this Agreement, said insurance coverage shall survive for a period of not less than five years. 6. The insurance policies shall provide for a retroactive date of placement coinciding with the effective date of this Agreement. 7. The limits of insurance required in this Agreement may be satisfied by a combination of primary and umbrella or excess insurance. Any umbrella or excess insurance shall contain or be endorsed to contain a provision that such coverage shall also apply on a primary and noncontributory basis for the benefit of CITY (if agreed to in a written contract or agreement) before CITY'S own insurance or self-insurance shall be called upon to protect it as a named insured. 8. It shall be a requirement under this Agreement that any available insurance proceeds broader than or in excess of the specified minimum insurance coverage requirements and/or limits shall be available to CITY or any other additional insured party. Furthermore, the requirements for coverage and limits shall be: (1) the minimum coverage and limits specified in this Agreement; or (2) the broader coverage and maximum limits of coverage of any insurance policy or proceeds available to the named insured; whichever is greater. C. Deductibles and SIR'S. Any deductibles or self-insured retentions in CONTRACTOR's insurance policies must be declared to and approved by the PROJECT MANAGER and City Attorney, and shall not reduce the limits of liability. Policies containing any self-insured retention (SIR) provision shall provide or be endorsed to provide that the SIR may be satisfied by either the named insured or CITY or other additional insured party. At CITY's option, the deductibles or self-insured retentions with respect to CITY shall be reduced or eliminated to CITY's satisfaction, or CONTRACTOR shall procure a bond guaranteeing payment of losses and related investigations, claims administration, attorney's fees and defense expenses. D. Proof of Insurance. CONTRACTOR shall provide to the PROJECT MANAGER or CITY'S City Attorney all of the following: (1) Certificates of Insurance evidencing the insurance coverage required in this Agreement; (2) a copy of the policy declaration page and/or endorsement page listing all policy endorsements for the commercial general liability policy, and (3) excerpts of policy language or specific endorsements evidencing the other insurance requirements set forth in this Agreement. CITY reserves the right to obtain a full certified copy of any insurance policy and endorsements from CONTRACTOR. Failure to exercise this right shall not constitute a waiver of the right to exercise it later. The insurance shall be approved as to form and sufficiency by PROJECT MANAGER and the City Attorney. 11. INDEMNIFICATION. A. Except as otherwise provided in Paragraph B., CONTRACTOR shall, to the fullest extent permitted by law, indemnify, release, defend with counsel approved by CITY, and hold harmless CITY, its officers, agents, employees and volunteers (collectively, the "City Indemnitees"), from and against any claim, demand, suit, judgment, loss, liability or expense of any kind, including but not limited to attorney's fees, expert fees and all other costs and fees of litigation, (collectively "CLAIMS"), arising out of CONTRACTOR'S performance of its obligations or conduct of its operations under this Agreement. The CONTRACTOR's obligations apply regardless of whether or not a liability is caused or contributed to by the active or passive negligence of the City Indemnitees. However, to the extent that liability is caused by the active negligence or willful misconduct of the City Indemnitees, the CONTRACTOR's indemnification obligation shall be reduced in proportion to the City Indemnitees' share of liability for the active negligence or willful misconduct. In addition, the acceptance or approval of the CONTRACTOR's work or work product by the CITY or any of its directors, officers or employees shall not relieve or reduce the CONTRACTOR's indemnification obligations. In the event the City Indemnitees are made a party to any action, lawsuit, or other adversarial proceeding arising from CONTRACTOR'S performance of or operations under this Agreement, CONTRACTOR shall provide a defense to the City Indemnitees or at CITY'S option reimburse the City Indemnitees their costs of defense, including reasonable attorneys' fees, incurred in defense of such claims. B. Where the services to be provided by CONTRACTOR under this Agreement are design professional services to be performed by a design professional as that term is defined under Civil Code Section 2782.8, CONTRACTOR shall, to the fullest extent permitted by law, indemnify, release, defend and hold harmless the City Indemnitees from and against any CLAIMS that arise out of, pertain to, or relate to the negligence, recklessness, or willful misconduct of CONTRACTOR in the performance of its duties and obligations under this Agreement or its failure to comply with any of its obligations contained in this Agreement, except such CLAIM which is caused by the sole negligence or willful misconduct of CITY. C. The defense and indemnification obligations of this Agreement are undertaken in addition to, and shall not in any way be limited by; the insurance obligations contained in this Agreement, and shall survive the termination or completion of this Agreement for the full period of time allowed by law. 12. NONDISCRIMINATION. CONTRACTOR shall not discriminate, in any way, against any person on the basis of age, sex, race, color, religion, ancestry, national origin or disability in connection with or related to the performance of its duties and obligations under this Agreement. 13. COMPLIANCE WITH ALL LAWS. CONTRACTOR shall observe and comply with all applicable federal, state and local laws, ordinances, codes and regulations, in the performance of its duties and obligations under this Agreement. CONTRACTOR shall perform all services under this Agreement in accordance with these laws, ordinances, codes and regulations. CONTRACTOR shall release, defend, indemnify and hold harmless CITY, its officers, agents and employees from any and all damages, liabilities, penalties, fines and all other consequences from any noncompliance or violation of any laws, ordinances, codes or regulations. 14. NO T11IRD PARTY BENEFICIARIES. CITY and CONTRACTOR do not intend, by any provision of this Agreement, to create in any third party, any benefit or right owed by one party, under the terms and conditions of this Agreement, to the other party. 15. NOTICES. All notices and other communications required or permitted to be given under this Agreement, including any notice of change of address, shall be in writing and given by personal delivery, or deposited with the United States Postal Service, postage prepaid, addressed to the parties intended to be notified. Notice shall be deemed given as of the date of personal delivery, or if mailed, upon the date of deposit with the United States Postal Service. Notice shall be given as follows: TO CITY Manager: Stephanie Lovette, Economic Development Manager City of San Rafael 1400 Fifth Avenue P.O. Box 151560, San Rafael, CA 94915-1560 TO CONTRACTOR: Ms. Eileen Richardson, Executive Director Downtown Streets, Inc., dba Downtown Streets Team 555 Waverly Street Palo Alto, CA 94301 16. INDEPENDENT CONTRACTOR. For the purposes, and for the duration, of this Agreement, CONTRACTOR, its officers, agents and employees shall act in the capacity of an Independent Contractor, and not as employees of the CITY. CONTRACTOR and CITY expressly intend and agree that the status of CONTRACTOR, its officers, agents and employees be that of an Independent Contractor and not that of an employee of CITY. 17. ENTIRE AGREEMENT -- AMENDMENTS. A. The terms and conditions of this Agreement, all exhibits attached, and all documents expressly incorporated by reference, represent the entire Agreement of the parties with respect to the subject matter of this Agreement. B. This written Agreement shall supersede any and all prior agreements, oral or written, regarding the subject matter between the CONTRACTOR and the CITY. C. No other agreement, promise or statement, written or oral, relating to the subject matter of this Agreement, shall be valid or binding, except by way of a written amendment to this Agreement. D. The terms and conditions of this Agreement shall not be altered or modified except by a written amendment to this Agreement signed by the CONTRACTOR and the CITY. E. If any conflicts arise between the terms and conditions of this Agreement, and the terms and conditions of the attached exhibits or the documents expressly incorporated by reference, the terms and conditions of this Agreement shall control. 18. SET-OFF AGAINST DEB CONTRACTOR agrees that CITY may deduct from any payment due to CONTRACTOR under this Agreement, any monies which CONTRACTOR owes CITY under any ordinance, agreement, contract or resolution for any unpaid taxes, fees, licenses, assessments, unpaid checks or other amounts. 19. WAIVERS. The waiver by either party of any breach or violation of any term, covenant or condition of this Agreement, or of any ordinance, law or regulation, shall not be deemed to be a waiver of any other term, covenant, condition, ordinance, law or regulation, or of any subsequent breach or violation of the same or other term, covenant, condition, ordinance, law or regulation. The subsequent acceptance by either party of any fee, performance, or other consideration which may become due or owing under this Agreement, shall not be deemed to be a waiver of any preceding breach or violation by the other party of any term, condition, covenant of this Agreement or any applicable law, ordinance or regulation. 20. COSTS AND ATTORNEY'S FEES. The prevailing party in any action brought to enforce the terms and conditions of this Agreement, or arising out of the performance of this Agreement, may recover its reasonable costs (including claims administration) and attorney's fees expended in connection with such action. 21. CITY BUSINESS LICENSE / OTHER TAXES. CONTRACTOR shall obtain and maintain during the duration of this Agreement, a CITY business license as required by the San Rafael Municipal Code CONTRACTOR shall pay any and all state and federal taxes and any other applicable taxes. CITY shall not be required to pay for any work perforined under this Agreement, until CONTRACTOR has provided CITY with a completed Internal Revenue Service Form W-9 (Request for Taxpayer Identification Number and Certification). 22. APPLICABLE LAW. The laws of the State of California shall govern this Agreement. IN WITNESS WI IF.REOF, the parties have executed this Agreement as of the day, month and year first above written. CITY OF SAN RAFAEL C4VU4—&4t'— NANU'Y'�ACIILLE, City Manager ATTEST: i-s� G - v ez'--c ESTHER C. BEIRNE, City Clerk APPROVED AS TO FORM: i d-1 d - d - & W —co— J-62QFC ROBERT F. EPSTEIN, dity Attofiiey CONTRACTOR By: Name:/—I Go¢,p.4?11l Title: EXHIBIT A SCOPE OF SERVICES FOR FISCAL YEAR 2015-16 Programs and Services covered under this contract: Formation and Operation of San Rafael Downtown Streets Team: A. Contractor will continue the Volunteer Work Experience Program, and will coordinate with the City of San Rafael on project specifics. B. Contractor will continue the Downtown Streets Team "Workforce Development Program" launched in 2013 in San Rafael. C. The program will create volunteer work experience opportunities for approximately (20) homeless persons (hereinafter "Team Members"). D. Contractor will provide support services to assist Team Members in transitioning to permanent employment. Such services may include: job search classes and personalized job search support, employment development, developing internship placements, developing mentor opportunities, and case management for employment related activities. E. Contractor will support Team Members to graduate to other community programs, including assisting Team Members to join the Mill Street substance abuse program and graduating from Mill Street to New Beginnings. F. Contractor will work closely with case managers at partner agencies including Ritter Center, St. Vincent's, the Community Action Marin Care Team(s), Homeward Bound, and the Marin Employment Connection to assure services to individual Team Members are coordinated. G. Contractor will continue to strengthen the business advisory committee, initiated in 2013, to assist Team Members to develop marketable job skills. H. Contractor will conduct outreach to businesses in order to expedite hiring processes for Team Members. Downtown Streets Team Program Objectives: 1) Improve self sufficiency of Team Members, as measured by a Self -Sufficiency Matrix. a. Contractor will develop a Self -Sufficiency Matrix assessment tool. b. Contractor will continue to administer the Self -Sufficiency Matrix assessment to all Team Members who have been in the program for at least one month. c. Contractor will continue to administer follow-up assessments with the same tool every six (6) months and upon program exit. d. Team members will demonstrate improvement between initial and subsequent assessment(s). 2) Permanent Employment Placements. a. At least 20 Team Members will obtain permanent employment FY 15-16. b. 100% of such Team Members will retain employment for at least three (3) months. 3) Downtown Clean Up. a. Team Members will perform 12,000 hours of cleanup work in downtown San Rafael as directed by the CITY. b. Team Members will remove blight from the downtown San Rafael area as demonstrated by before and after photos. 4) Community Relations a. Contractor will work to improve business and community perceptions of homeless persons. EXHIBIT A SCOPE OF SERVICES FOR JULY 2015 THROUGH JUNE 2016 Programs and Services covered under this contract: Formation and Operation of San Rafael Downtown Streets Team: A. Contractor will continue the Volunteer Work Experience Program, and will coordinate with the City of San Rafael on project specifics. B. Contractor will continue the Downtown Streets Team "Workforce Development Program" launched in 2013 in San Rafael. C. The program will create volunteer work experience opportunities for approximately (20) homeless persons (hereinafter "Team Members"). D. Contractor will provide support services to assist Team Members in transitioning to permanent employment. Such services may include: job search classes and personalized job search support, employment development, developing internship placements, developing mentor opportunities, and case management for employment related activities. E. Contractor will support Team Members to graduate to other community programs, including assisting Team Members to join the Mill Street substance abuse program and graduating from Mill Street to New Beginnings. F. Contractor will work closely with case managers at partner agencies including Ritter Center, St. Vincent's, the Community Action Marin Care Team(s), Homeward Bound, and the Marin Employment Connection to assure services to individual Team Members are coordinated. G. Contractor will continue to strengthen the business advisory committee, initiated in 2013, to assist Team Members to develop marketable job skills. H. Contractor will conduct outreach to businesses in order to expedite hiring processes for Team Members. Downtown Streets Team Program Objectives: 1) Improve self sufficiency of Team Members, as measured by a Self -Sufficiency Matrix. a. Contractor will develop a Self -Sufficiency Matrix assessment tool. b. Contractor will continue to administer the Self -Sufficiency Matrix assessment to all Team Members who have been in the program for at least one month. c. Contractor will continue to administer follow-up assessments with the same tool every six (6) months and upon program exit. d. Team members will demonstrate improvement between initial and subsequent assessment(s). 2) Pennanent Employment Placements. a. At least 20 Team Members will obtain permanent employment FY 15-16. b. 100% of such Team Members will retain employment for at least three (3) months. 3) Downtown Clean Up. a. Team Members will perform 12,000 hours of cleanup work in downtown San Rafael as directed by the CITY. b. Team Members will remove blight from the downtown San Rafael area as demonstrated by before and after photos. 4) Community Relations a. Contractor will work to improve business and community perceptions of homeless persons.